THE RECIPE FOR SUCCESS Partnership between the Organization and the Family Association for...
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Transcript of THE RECIPE FOR SUCCESS Partnership between the Organization and the Family Association for...
THE RECIPE FOR SUCCESSPartnership between the Organization and the Family Association for relocation success
©WBG & WBFN, March 2010, FIGT
Share Your Experience
Share 3 things about your organization’s recognition of mobile families
Share 3 things about your volunteer organization
What do you hope to take away from today ?
©WBG & WBFN, March 2010, FIGT
HOME AWAY FROM HOME
The WBFN Experience
©WBG & WBFN, March 2010, FIGT
The WBFN Experience
A Welcoming Community
An Informational Hub
A Caring Advocate
©WBG & WBFN, March 2010, FIGT
A Welcoming Community
Multi-step “Welcoming” process Inclusion into the community through
activities and events E-community Outreach programs
©WBG & WBFN, March 2010, FIGT
An Informational and Educational Hub
Knowledge of WBG and its benefits Particularities of the new environment Specificities of expatriation Learning opportunities for our members
©WBG & WBFN, March 2010, FIGT
A Caring Advocate
Caring community for members to share concerns, worries and hopes
Helping individuals to find solutions to their challenges
Advocating on behalf of members when systemic trend is noticed
©WBG & WBFN, March 2010, FIGT
How do you make it happen ?
©WBG & WBFN, March 2010, FIGT
INGREDIENTS FOR A SUCCESSFUL PARTNERSHIPThe World Bank Group and The World Bank Family Network
©WBG & WBFN, March 2010, FIGT
The World Bank Group
Recognition by the President and Senior Management of Human Resources of the importance of family support for assignment success
Commitment by the Organization in terms of financial and staffing support
Partnerships with the relevant units – Orientation and Global Mobility
©WBG & WBFN, March 2010, FIGT
The Framework for Partnership: WBFN and Global Mobility
Common goal – the integration of World Bank families in their new environment
Common conceptual framework Clear definition of roles
©WBG & WBFN, March 2010, FIGT
Our Conceptual Framework: Components for Successful Adaptation
Language and cultural skills A new home base Establishing a new support system Navigating the new environment Meaningful and enjoyable activities
©WBG & WBFN, March 2010, FIGT
GLOBAL MOBILITY
HRSGM
©WBG & WBFN, March 2010, FIGT
Personalized Relocation Support Our role as advisors, facilitators and
solution finders
©WBG & WBFN, March 2010, FIGT
Spousal Support
Building job skills, identifying education and volunteer opportunities
©WBG & WBFN, March 2010, FIGT
Informational Events and Workshops Employer information session, resume
and interviewing skills workshop, networking
Summer Camp and College Fair
©WBG & WBFN, March 2010, FIGT
Where Global Mobility collaborates with WBFN Working with WBFN to provide support
to families in the field offices – Members Abroad
Surviving Culture Shock workshops Spouse Orientation and Welcoming
Coffee Supporting each other in our advocacy
role Refer our clients to WBFN
©WBG & WBFN, March 2010, FIGT
Keys to a Win-Win Solution
Clear definition of roles Knowledge of each other’s products and
services Using feedback to improve programs and
services Constant interaction of the two units WBFN coordinator is part of both teams Mosaic DC Spouse Net
©WBG & WBFN, March 2010, FIGT
WBFN Main Conceptual Framework
A Supportive Community
One on one interactions Relationship based on
trust/credibility/accessibility/confidentiality Targeted information and education
sessions and workshops Support network
©WBG & WBFN, March 2010, FIGT
How Does WBFN Operate?
WBFN volunteers, including leadership, themselves are stakeholders
Strong structure; professional organization; institutional memory
Regular meetings with World Bank Group Senior Management
©WBG & WBFN, March 2010, FIGT
Self-motivated Volunteers: a Powerful Team
Recruitment and retention Constructive interactions among
volunteers Members and agents of World Bank
Group Community
©WBG & WBFN, March 2010, FIGT
My Next Move
What kind of family network would you like to see in your organization?
What is the next step? Who can help? What is my deadline?
©WBG & WBFN, March 2010, FIGT