The Rebel's Guide to Email Marketing
-
Upload
cision -
Category
Technology
-
view
1.416 -
download
1
Transcript of The Rebel's Guide to Email Marketing
The Rebel’s Guide to Email Marketing
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Email has had a good run as king of communications. But its reign is over.
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Most emailed article of the day
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Time for a game!
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
How many of you have...?
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
“Email marketing is NOT dead!” - @djwaldow #Demand13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
the secret to email
marketing
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Send timely, targeted, valuable
HUMAN email to people who want it
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
NOT HUMAN
X X XMonday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
NOT HUMAN
X X XMonday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
HUMAN
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
HUMAN
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
First, I love this idea of getting people engaged right away. Kudos!
Ha! I didn't think anyone would be reading my answers. P.S. I guess I should always answer those automatic things as if someone is reading them...though I think you are the first that has ever responded!
Oh… you are good! I didn’t expect a response back - very good.
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
HUMAN
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
CMO
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
one more secret to email marketing
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Hey …
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
“But if you do gain that initial trust, and more importantly, confirm and grow it, you can write pretty lame subject lines and people will still read your messages.”
--Brian Clark (@copyblogger) … in 2010
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
!!!!!
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Email Marketing Best Practices
You should ALWAYS…
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Email Marketing Best Practices
You should NEVER…
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Never use “free” or ALL CAPS in a subject line
“RULE” #1
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
• 9,140,000 results• “Ultimate list”• “Top 100”• 30 words”
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
FREE!!!
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
Those three little words... FREE SHIPPING NOW
Announcing a once-in-a-lifetime baking adventure
Last chance - FREE SHIPPING ends tomorrow
Open (please). Read. SAVE up to 65%.
FREE subscription to Northeast Flavor magazine
Create gorgeous strawberry cupcakes with this FREE GIFT!
CHILL.
Put a lid on it!
Blog & Bake 2013 - a blogger celebration
Don't miss out - savings end Thursday
Attention sale-lovers! SAVE 20% now
ENDS TOMORROW - Free Shipping
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
Those three little words... FREE SHIPPING NOW
Announcing a once-in-a-lifetime baking adventure
Last chance - FREE SHIPPING ends tomorrow
Open (please). Read. SAVE up to 65%.
FREE subscription to Northeast Flavor magazine
Create gorgeous strawberry cupcakes with this FREE GIFT!
CHILL.
Put a lid on it!
Blog & Bake 2013 - a blogger celebration
Don't miss out - savings end Thursday
Attention sale-lovers! SAVE 20% now
ENDS TOMORROW - Free Shipping
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Which subject line was the winner?
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
Open rate: Email A: 27.2% Email B: 31.8%
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
Those three little words...FREE SHIPPING NOW
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
Those three little words...FREE SHIPPING NOW
20% open rate10% click-through rate1.43% response rate99.8% deliverability rate
Monday, July 1, 13
It’s okay to use free and ALL CAPS in an email subject line -
@djwaldow #Demand13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Never send “ugly” emails
“RULE” #2
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
99.2%inbox placement
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
40%open rate
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
87%click-to-open rate
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
“Beauty is in the eye of the subscriber.” - @djwaldow
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Subject lines should always be between 30 & 50 characters
“RULE” #3
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
“Off-the-Court Gear in Tournament Colors”
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Sesame Street Asks Obama Campaign To Take Ad Down, Anderson Cooper vs. Star Jones, Die
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Sesame Street Asks Obama Campaign To Take Ad Down, Anderson Cooper vs. Star Jones, Die Hard Obama Supporter Freaks Out
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Get up to 70% off children’s fashion
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Get up to 70% off children
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
One Oil Change, Three Oil Changes with Inspections, or a Four-Wheel Alignment (Up to 78% Off) | 10 or 20 Gym Passes (Up to 69% Off) | Salon Package with Cut, Style, and Two-Color Highlights; Shellac Manicure; or Acrylic Nails (Up to 51% Off)
An actual Groupon subject line
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
One Oil Change, Three Oil Changes with Inspections, or a Four-Wheel Alignment (Up to 78% Off) | 10 or 20 Gym Passes (Up to 69% Off) | Salon Package with Cut, Style, and Two-Color Highlights; Shellac Manicure; or Acrylic Nails (Up to 51% Off)
An actual Groupon subject line
42 words421 characters
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
An actual Groupon subject line
Wine
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
“Email subject lines can be long or short. Test what works best for your audience.” - @djwaldow
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
Never use a popup tocollect email addresses.
“RULE” #4
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
nooooooooooooooo.com!
Source: Scott Stratten (@unmarketing)
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
ChristopherSPenn.com
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
82% of the Greatist email listcomes from this popover!
http://waldowsocial.com/popovers-work/
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
---------------------14/day ---------------------
145/day
Monday, July 1, 13
“I hate popups too, but they can be VERY effective for growing your email list.” - @djwaldow
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
1. Never send mostly-text emails2. Never send mostly-image emails3. Never make your unsubscribe link obvious4. Always use double opt-in5. Never buy a list6. Never have fun
Some other “rules” to consider breaking
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
“Best practices are those that are best for YOUR audience.”
@djwaldow #Demand13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13
DJ Waldow
Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13
DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow DJ Waldow | Waldow Social | @djwaldow @djwaldow | #Demand13 Monday, July 1, 13