The REAL SMX Presentation

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    The Laws and Guidelines

    SMX Advanced London, May 2010

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    ASAs UK Code of Non-broadcast Advertising, SalesPromotion and Direct

    MarketingAKA - the Code

    The Digital EconomyAct 2010

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    The Committee of Advertising Practice (CAP) is the self

    regulatory body that creates, revises and enforces the Code.

    Ref: Preface to the Code

    CAP Help Note on Advertising Virals states: Advertising virals - , -r e e m ai l t ex t o r o th er n on b ro ad ca st m ar ke ti ng m es sa ge s t ha t a re d es ig ne d t o s ti mu la te s ig ni fi ca nt c ir cu la ti on by recipients to

    . ( ) ,generate commercial or reputational benefit to the advertiser from the consequential publicity They are usually put into circulation seeded by the advertiser with a request, .either explicit or implicit for the message to be forwarded to others Sometimes they include a video clip or a link to website material or are part of a sales promotion

    .campaign

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    What You Are

    Doing Wrong

    SMX Advanced London, May 2010

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    Not making your identity or intentionsclear

    2.2 Unsolicited e-mail marketing communicationsmust be

    obviously identifiable asmarketing communications

    without the need to open them (see rule 10.6).

    2.3 Marketing communications must not falsely claim

    or imply that the marketer is acting as a consumer

    orfor purposes outside its trade, business, craft or

    profession; marketing communicationsmust make

    cleartheir commercialintent, if that isnot obviousfrom

    the context.

    Ref:theCode, Sections2.2and 2.3

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    Orlando Figes and the false Amazonreviews

    References:

    Orlando Figes Bocko M. on Flickr http://bit.ly/9vWjk2

    Guy at computer scriptingnews on Flickr http://bit.ly/atbHYn

    http://bit.ly/9vWjk2http://bit.ly/atbHYnhttp://bit.ly/atbHYnhttp://bit.ly/9vWjk2
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    Being wilfully offensive to getattention

    4.1 Marketing communications must not contain anything that is likely to cause serious or widespread offence.Particular care must be taken to avoid causing offence on the grounds of race, religion, gender, sexual orientation, disability orage. Compliance will be judged on the context, medium, audience, product and prevailing standards.

    Marketing communications may be distasteful without necessarily breaching this rule.

    Marketers are urged to consider public sensitivities before using potentially offensive material.

    Ref: the Code, Section 4.1

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    Tombola Bingos offensive video Offensive Facebook ad

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    Misusing databases

    10.10 The extent and detail of personal information

    held for any purpose must be adequate and

    relevantand should not be excessive for that purpose.

    10.11 Personal information must not be kept for

    longer than is necessaryfor the purpose for which it was

    originally obtained.

    10.12 If after collection they decide to use personal

    information for a purpose significantly different from that

    originally communicated, marketers must first get the

    explicit consent of consumers.

    Ref:theCode, Section10.10 10.12

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    Lego Fail Whale - tveskov on Flickrhttp://bit.ly/9pdgUQ

    http://bit.ly/9pdgUQhttp://bit.ly/9pdgUQ
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    The consequences

    SMX Advanced London, May 2010

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    Violations of the Code could resultin:

    Sanctions

    Adverse publicity

    Withholding of media, contractorsand service providers services

    Imposed pre-vetting

    Referral to the Office of FairTrading for legal action

    Ref: Preface to The CAP Code The UK Code of Non-broadcast

    Advertising, Sales Promotion and Direct Marketing (the Code)

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    BUT...

    This is determined by a self-governing

    industry panel

    The panel is not

    a police force someonemust

    make a complaint

    Ref: Preface to the Code

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    The Digital Economy Act2010

    The Digital Economy Act covers

    copyright infringement.

    Do you know where your images, videos and text

    come from?

    Are they Creative Contents-licensed?

    Have your credited sources properly?

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    Digital Economy Actconsequences

    Inclusion on a copyright infringement list Section 4 of the Digital Economy Act

    Having limited or blocked internet accessSections 9-12 of the Digital Economy Act

    Paying for costs incurred during a subscriberappeal Section 15 of the Digital Economy Act

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    References

    The UK Code of Non-broadcast Advertising, Sales

    Promotion and Direct Marketing

    http://bcap.org.uk/The-Codes/New-Advertising

    Codes.aspx

    Help Note on Advertising Virals

    http://copyadvice.co.uk/Ad-Advice/Help

    Notes/Advertising-Virals.aspx

    The Digital Economy Act 2010

    http://www.opsi.gov.uk/acts/acts2010/ukpga_20

    00024_en_1

    http://bcap.org.uk/The-Codes/New-Advertising-Codes.aspxhttp://bcap.org.uk/The-Codes/New-Advertising-Codes.aspxhttp://bcap.org.uk/The-Codes/New-Advertising-Codes.aspxhttp://bcap.org.uk/The-Codes/New-Advertising-Codes.aspxhttp://copyadvice.co.uk/Ad-Advice/Help-Notes/Advertising-Virals.aspxhttp://copyadvice.co.uk/Ad-Advice/Help-Notes/Advertising-Virals.aspxhttp://copyadvice.co.uk/Ad-Advice/Help-Notes/Advertising-Virals.aspxhttp://copyadvice.co.uk/Ad-Advice/Help-Notes/Advertising-Virals.aspxhttp://www.opsi.gov.uk/acts/acts2010/ukpga_20100024_en_1http://www.opsi.gov.uk/acts/acts2010/ukpga_20100024_en_1http://www.opsi.gov.uk/acts/acts2010/ukpga_20100024_en_1http://www.opsi.gov.uk/acts/acts2010/ukpga_20100024_en_1http://www.opsi.gov.uk/acts/acts2010/ukpga_20100024_en_1http://www.opsi.gov.uk/acts/acts2010/ukpga_20100024_en_1http://copyadvice.co.uk/Ad-Advice/Help-Notes/Advertising-Virals.aspxhttp://copyadvice.co.uk/Ad-Advice/Help-Notes/Advertising-Virals.aspxhttp://bcap.org.uk/The-Codes/New-Advertising-Codes.aspxhttp://bcap.org.uk/The-Codes/New-Advertising-Codes.aspx
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    SEO Consultant> [email protected]

    Distilled> www.distilled.co.uk

    > twitter.com/melissac601

    Melissa specialises in social media

    marketing and content creation.

    She was a copy editor for an international

    legal guide before joining Distilled.

    mailto:[email protected]://www.distilled.co.uk/http://twitter.com/melissa601http://twitter.com/melissa601http://www.distilled.co.uk/mailto:[email protected]