The R ole of Quality Assurance (QA) Units in Higher Education Institutions (HEIs)
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The R ole of Quality Assurance (QA) Units in Higher Education Institutions (HEIs). Professor Dolina Dowling Executive Director: Higher Education Review Unit Quality Assurance Authority for Education and Training Kingdom of Bahrain. The Role of QA Units. - PowerPoint PPT Presentation
Transcript of The R ole of Quality Assurance (QA) Units in Higher Education Institutions (HEIs)
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Professor Dolina DowlingExecutive Director: Higher Education Review UnitQuality Assurance Authority for Education and TrainingKingdom of Bahrain
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Why do we need Quality Assurance Units
Mandate
Models
Challenges facing Quality Assurance (QA) Units
Strategies to overcome challenges*
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External
QA agencies and their requirements for: Institutional auditsProgram reviewsAccreditation at institutional and program levels
Professional body accreditation*
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InternalAssisting in preparing for institutional audits/ accreditationAssisting departments/faculties in preparing for program reviews/ accreditationBenchmarking all levelsUser surveysImpact studiesGraduate tracking *
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Internal contd.
Developing and monitoring implementation of policies and procedures to manage the quality assurance arrangements of the institution
Program development and approvals
Facilitating quinquennial program reviews/ departmental reviews
Staff development
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Decide on what quality means for your institution Fitness of purpose
Depends on institutional type, age, mission
What is the institutions approach? Compliance Improvement Enhancement *
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Decision about role and responsibilities influences structure and resources
Does it influence location?QA is an institution-wide activity So what is best location and reporting line?
The President/Vice Chancellor?Why?
If to VP: Academic: student and administrative support services do not lie in this portfolio. e.g. library, IT, counseling; residences; examinations and certification
If to VP: Administration: core academic functions of teaching and learning, research and community engagement outside this remit
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Staffing and other resources depends on institutional type, size and shape as well as meaning of quality
Institutional types in Oman, some examples:Publicly funded institutionsNational UniversityColleges of Technology
Private institutions
Transnational providers/cross border
Range of institutions - different sizes, offer varying numbers of programs at different levels, niche
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Decision on meaning of quality, roles and responsibilities of QA Unit depends on all these factorsThere is no one right wayAndNo one size fits all*
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*Monitors and evaluates policy implementationImplementation of feedbackReports on quarterly basis to Academic Board, Council
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*Head of InstitutionManager:QA Academic AdministrationQAU reference point between external quality agency , accreditation bodies and academic departmentsSupports QA activities in departmentsMember of institutional QA Committee
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*Pro Vice Chancellor: Quality overall responsibility for quality across all campuses; sets policies and procedures; monitors and evaluates through reporting systemDirector of Quality responsible for ensuring consistency of implementation of parent quality assurance arrangementsHeads of Schools consult with Deans in parent institution regarding program delivery
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*Integrates QM into planning and ensures that information is basis of decision-making
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Break into GroupsDecide on your institutional type, size and missionDevelop an understanding of quality for this institutionIn light of the above: develop roles and responsibilities of Unit, capacity requirements
All the time bearing in mind external agencies/bodies: audits/accreditation and what this means for your institution in terms of resourcing; e.g. time, capacity
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