THE PSYCHOLOGY OF COACHING

Kim MorganBarefoot coaching ltd

Coaching is applied psychology:Understanding human motivation and

how change happensTonight:

a few foundation techniques:The power of attention and praise,

leveraging motivation in individuals and teams

Most leadership experts agree that Psychology

is not taught enough to leaders and managers.

We are more likely to do something if asked to do it by someone we like.

70% Up to 30%

Performance

Direct leader’s

style

Engagement and

climate in teams

Your leadership style makes a difference to performance.

ENSURING COMPETENCY MODE VS SURVIVAL MODE

What stress does to usThreat response:

- IQ drops up to 20 points

- Black and white/all or nothing thinking

- No ability to generate alternatives

- Closed mindset

- Win/lose mentality

What attention does to us

- Floods brain with stress-reducing chemicals

- Improves and ignites our thinking

- Enables us to be creative, open and generate new ideas

Even in a hierarchy people can be equal as thinkers and listeners.

Praise and recognition are basic human needs

Cialdini’s work for a Government Think Tank on reducing no-shows at GP surgeries in Bedfordshire. Two simple changes led to a 30% improvement.

We are more likely to do something if we “own” it

Learn to ask more questions: Who, What, When, How, Where?Questions set the stage for our thinking…internal search

engine is activated

HOT SEAT QUESTIONS EXERCISE

Self-fulfilling expectancy effects

- ‘Big Week’

- Pygmalion Effect – Rosenthal late bloomers experiment

- Self-consistency theory (Prescott Lecky) and Homeostasis

Motivation is not one-size fits all!- Towards or Away From

Social Loafing and how to reduce it

- Task importance

- Group importance

- Decreasing the ‘sucker’ effect

Change, learning and transformation occur when there is:

- High Emotion

- A state of puzzlement of a disorienting dilemma

- An empathetic provocateur

(Mezirow)

Non-learning occurs when things are as we expect them to be. (Jarvis)

Combat “Groupthink”

What small changes can you make which will make the biggest difference to you and your organisation?

Thank youGet in touch on Twitter Connect on LinkedIn

Visit www.barefootcoaching.co.uk Email kim@barefootcoaching.co.uk

Kim Morgan