The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our...
-
Upload
the-process-improvement-group -
Category
Business
-
view
3.299 -
download
0
description
Transcript of The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our...
![Page 1: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/1.jpg)
PI Group Logo
Music - Revolution
![Page 2: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/2.jpg)
![Page 3: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/3.jpg)
WHY WE NEED PROCESS TODAY LIKE NEVER BEFORE
![Page 4: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/4.jpg)
THE BOY AND THE BIG TRIP
![Page 5: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/5.jpg)
WE LIVE WITH ACHALLENGING LEGACY
![Page 6: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/6.jpg)
THE INDUSTRIAL REVOLUTION
![Page 7: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/7.jpg)
A SCOTSMAN
![Page 8: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/8.jpg)
A PIN FACTORY
![Page 9: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/9.jpg)
THE DIVISION OF LABOUR
![Page 10: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/10.jpg)
![Page 11: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/11.jpg)
BUT…WHO WORKS IN A PIN FACTORY?
![Page 12: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/12.jpg)
WE DO...AND WE DON'T...
![Page 13: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/13.jpg)
NEWROLES IN
INCREASEDCOMPLEXITY
SHOCK!
![Page 14: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/14.jpg)
COMPLEXITY IS THE FIRST COMPETITOR
![Page 15: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/15.jpg)
RESHUFFLING ROLES ONLY MOVES THE PROBLEM
![Page 16: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/16.jpg)
REWORK
![Page 17: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/17.jpg)
DELAYS
![Page 18: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/18.jpg)
THE CUSTOMER SUFFERS
![Page 19: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/19.jpg)
THE GOLDEN AGE IS OVER
87%87%
![Page 20: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/20.jpg)
A RE-LEVELLING IS UNDERWAY
![Page 21: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/21.jpg)
TECHNOLOGY IS THE LEVELLER
![Page 22: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/22.jpg)
A LEVEL PLAYING FIELD
![Page 23: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/23.jpg)
THE TROUBLE WITH BATTLESHIPS
![Page 24: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/24.jpg)
THOSE DAMN DINGHIES
![Page 25: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/25.jpg)
ACORNS & OAK TREES
![Page 26: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/26.jpg)
UNPRECEDENTED COMPETITION
![Page 27: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/27.jpg)
AN AGE OF CUSTOMER POWER
![Page 28: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/28.jpg)
THOSE YOUNG WHIPPERSNAPPERS
![Page 29: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/29.jpg)
87% STARTS TO LOOK GOOD!
![Page 30: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/30.jpg)
![Page 31: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/31.jpg)
““THE DIVISION THE DIVISION OF LABOUR & OF LABOUR & CUSTOMER CUSTOMER CENTRICITY ARE CENTRICITY ARE PERPETUALLY PERPETUALLY AT ODDSAT ODDS”” - Me- Me
![Page 32: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/32.jpg)
CONVEYOR BELT THINKING
![Page 33: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/33.jpg)
START THINKING HORIZONTAL
![Page 34: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/34.jpg)
NOTHING CAN BE SAID TO BE CERTAIN EXCEPT DEATH AND TAXES
![Page 35: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/35.jpg)
INVEST IN PROCESS GLUE
![Page 36: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/36.jpg)
FLEXIBLE GLUE
![Page 37: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/37.jpg)
FASTER TO MARKET
![Page 38: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/38.jpg)
BALANCE THE AUTOMATION SEESAW
![Page 39: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/39.jpg)
WE MUST MOVE WE MUST MOVE FROM FROM
INDUSTRIAL INDUSTRIAL REVOLUTION TO REVOLUTION TO
CUSTOMER CUSTOMER REVOLUTIONREVOLUTION
![Page 40: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/40.jpg)
CUSTOMERS AT HARM’S LENGTH
![Page 41: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/41.jpg)
THE CUSTOMER EXPERIENCE DOES NOT START WITHIN YOUR WALLS
![Page 42: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/42.jpg)
TOTAL CUSTOMER ALIGNMENT
![Page 43: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/43.jpg)
THE PROCESS & THE CUSTOMER EXPERIENCE MUST BE ONE
![Page 44: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/44.jpg)
RUTHLESSLY CUT A PATH TO THE CUSTOMER
![Page 45: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/45.jpg)
TAKE OFF THE BLINKERS
![Page 46: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/46.jpg)
![Page 47: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/47.jpg)
THERE IS NO TRY CAN’Txxx
![Page 48: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/48.jpg)
DON’T LIMIT THINKING
![Page 49: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/49.jpg)
LIMITATIONSKILL INNOVATIONS
![Page 50: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/50.jpg)
WEAR MANY CUSTOMER HATS
![Page 51: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/51.jpg)
THINK BIG, ACT SMALL
![Page 52: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/52.jpg)
YOU GET WHAT YOU NICHE FORAND YOU’RE ALWAYS NICHING
![Page 53: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/53.jpg)
SEEK THE POWER OF SCALE WITHNICHE PERSONALISATION
![Page 54: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/54.jpg)
BUSINESSBUSINESSPROCESS PROCESS IS ANIS ANAUTHENTICAUTHENTICVOICE THATVOICE THATSAYS WHAT SAYS WHAT BUSINESSBUSINESSWE ARE INWE ARE IN
![Page 55: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/55.jpg)
ACTIONS SPEAK LOUDER THAN MARKETING
![Page 56: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/56.jpg)
TODAY ANYONE IS YOUR JUDGE AND JURY
![Page 57: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/57.jpg)
SO WE NEED TO SPEAK CUSTOMER EXPERIENCE
![Page 58: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/58.jpg)
THEY BUY MORE FROM YOU
![Page 59: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/59.jpg)
THEY WON’T LEAVE YOU
![Page 60: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/60.jpg)
THEY RECOMMEND YOU
![Page 61: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/61.jpg)
IT’S A LOT LIKE BEING IN LOVE
![Page 62: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/62.jpg)
![Page 63: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/63.jpg)
![Page 64: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/64.jpg)
QUESTIONS
![Page 65: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/65.jpg)
COMING SOON
LEAVE A LEAVE A BUSINESS BUSINESS CARD CARD TO TO RECEIVE YOUR RECEIVE YOUR FREE COPYFREE COPY
![Page 66: The Process Revolution - Why Organisation Need Business Process Improvement Like Never Before In Our History](https://reader033.fdocuments.in/reader033/viewer/2022060111/5566934fd8b42a51558b50a5/html5/thumbnails/66.jpg)
ASK US HOW TO TRANSFORM YOUR BUSINESS IN 2 DAYS!