Planning Business Messages. Effective Business Messages Purposeful Audience-centered Concise.
The process of preparing effective business messages
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The process of preparing effective business messages
In this chapter we will study in detail the effective writing and speaking mechanism ,that
should be adopted in both business and personal life. Effective writing is always entertained.
Five planning steps
Identify your purpose
Analyze your Audience
Choose your ideas
Collect your data
Organize your message
Identify your purpose
The most important step of writing an effective business message is to determine your
purpose, ask your self why you are writing. your purposes may be
To inform someone
To announce some thing
To persuade some one
To negotiate some thing
To refuse something etc
Analyze your Audience
The second most important step is to determine who your receiver is ask your self to whom
you are writing. Until and unless you don’t know who is your audience is you may not be
able to convey your message as you need it. you must determine before writing whether:
The age , gender, race, language ,nation, education, opinions, views, religion, profession etc
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Choose your ideas
Keeping in view the purpose and the audience in mind draft your ideas accordingly, select the
ideas that should be used for convincing the receiver, judge the importance all ideas and
select the one that should be used in writing.
Collect your data
For the support of your ideas you must have enough date that you can represent it to
influence the reader, you must have some figures, illustrations, background information,
product knowledge etc
Organize your message
Before you start writing you must outline the major contents that should be used in the
message, the best organization method is you should use first,
Introduction
Body
Conclusion