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Seattle, WA

March 12-16, 2018

Register: https://fusion.concur.com/

https://fusion.concur.com/

Adam Lang | Senior Product Marketing Manager – SAP Concur

Mike Dailey | Sales Executive – SAP Concur

Wendy Sward | Strategic Solutions Expert – SAP Concur

Solution SeriesUnlock the Value of Strategic Spend Management

Adam LangSenior Product Marketing Manager - SAP Concur

5INTERNAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Just for a moment

• Airlines

• Meals

• Rental cars

• Conferences

• Marketing collateral

• Team events

• Coffee

• Office supplies

• Market research

• Hotels

• Sponsorships

• IT equipment

• Education &

development

• Client dinners

• Mileage


Taking it one step further

• Checks

• Cash

• Ghost cards

• Virtual cards

• P-cards

• Corporate cards

• Personal cards


The complexity of managing

spend

Managing employee initiated

spend is time-consuming and

complicated; it’s hard to be

anything but reactive.


Disconnected Systems

• Lack of accurate and timely

data

• Challenging to stay on top

of payment due dates,

which leads to late fees

• Limited Insights to maximize

working capital

Mike DaileySales Executive - SAP Concur

10© 2017 SAP SE or an SAP affiliate company. All rights reserved. 10

Managing spend is a distraction, not a differentiator.

11© 2017 SAP SE or an SAP affiliate company. All rights reserved.

There’s a Lot of Spend to Manage!

Direct

PO

Indirect

PO

Indirect

non-PO

P-card Expense

reports


Automation and Efficiency Alone

Are Not the Answer


41%

40%

28%

26%

24%

What does AP Prioritize?

Reducing processing costs

Increase invoice /payment data visibility

Improve reporting & analytics

Better collaboration w suppliers

Better collaboration w procurement

“What are the most important factors driving AP in the functions it can deliver on for its organization?”

Source: Ardent Partners, August, 2016.


&

Real World Example

Office supplies

$200,000 $150,000


&

Another Real World Example…

Conference expensesConference Expenses


And another…

Conference expensesTechnology Equipment

&


Qtr Ofc Supplies1Q17

$52,6202Q17

$47,2783Q17

$35,5854Q17

$38,062

Trade/Convention

$131,808

$23,388

$37,311

$62,420

Ofc Eq/Hdwr

$39,677

$53,340

$61,465

$66,075

12-mo Expense Report, by Category

You ARE Missing Out…

$639,019


So what’s the answer?


SAP Concur: Captures/Manages All Company Spend

Expense

TravelInvoice

10M+Invoices

processed

yearly

2,600+Invoice

clients

7.6MMobile

users

6,900Global

employees

3.7Avg cycle

days

120K+Avoided dupe

payments

3Global

Capture

Centers

>$85BSpend

processed


Deliverin-depth insight.

Integrate data from any source.

Create a mobile experience.

Create an efficient AP engine.

The Concur Approach

20


Concur Invoice Business Value

505%

5-month

$15,418

34%

51%

45%

11%

Five year ROI

Payback period

Average annual savings per 1,000 invoices

Time on invoice mngt tasks

Average vendor pay acceleration

# of questions to AP from vendors

LOB staff productivity from mobile

“The Business Value of Concur Invoice” report, IDC, Inc., February, 2017

Wendy SwardStrategic Solutions Expert- SAP Concur


Agenda

Removing the touch points of Invoice ProcessingAP

Analytics of your Organizations Spend & OpportunitiesPurchasing

Identify & Reduce your Invoice Cycle TimesFinance

New Payment & Cash Optimization StrategyController


Traditional Paper process & AP Processor Role

30-40% of the processor day can be spent resolving PO Issues

Paper AP Process:

1. Receive Paper Invoices from the mailroom

2. Sort Invoices – PO vs Non PO Invoices

3. Data entry Invoice for payment• If PO Is received and OK to Pay – submit for payment

• If PO Is NOT received or has PO Exceptions

– make a pile of Invoices & email Buyers or Receiving Dept


AP PROCESSOR INVOICE TASKS

Managing Receipt Issues: • Wait a couple days. Re-enter Invoices & see if received.

• May need to enter an Invoice w/PO 2-3 times before it is OK to Pay.

Action: 1. Email the DC – alerting of PO Receiving Issues

2. Wait a couple days and re-enter Invoices to see if received

3. Alert Buyer or Requisitioner if Goods are still not received

• Continue to hold Invoice and check back


Get out of the Weeds of PO & Non-PO Invoice handling

PO Matching Rules Based on:

• Quantities and Unit Prices

• Line and Header Totals

• Amounts (net/gross)

• One-to-One and/or Life-to-Date

Receive the Invoice

• Read the Invoice via OCR & Verify

• Create a Payment Request

• Automatically Match to the PO

Smart Technology – No Learning

Auto

Submit

Submission:

• Allow or Prevent Submission

• Icons and custom messages

• Auto Submit

= Reduce touch points


Get out of the Weeds of Invoice PO matching


Optimizing the Data Analytics of your Organizations Spend


Reporting on your Organizations Spend by Role

Reporting/

AnalystVendorManager

ApproverAP

ProcessorPurchasing Receiving


Burst a report to Receiving Department

Auto

Submit= Reduce touch points

Once Received


Procurement Dashboard Analytics

Example: Invoice PO Exception - Purchasing Workflow Cycle Times


Actionable Analytics for Receiving & Purchasing Teams

Aging of your Open PO’s & what’s matched to an Invoice


AP Processor

Cash Optimization: identifying Invoices that are at risk of missing a discount


Leverage the strength of a Concur Expense & Invoice Platform

Stronger Analytics of your Organization Spend


What’s New: Invoice Payment Strategies

• What is Invoice Pay

• Concur Invoice Pay is now integrated with Virtual Card Payment Providers

Concur Pay Provider

Credit cards(virtual)

Concur Invoice Pay One Time Use Card Authorization

Vendor

Credit Card Posting is sent back to Concur

One-Time Use Card – Concur Pay Provider


What’s New in Invoice Payment Strategies you should know

Here are a few of the Concur Pay Provider Virtual Card Program Features:

• One Time use Credit Card

• Card Data is sent securely to Vendor

• Credit Card is authorized for specific amount and expiration date

• Virtual Card Reconciliation back to Concur Invoice

• The ability to gain Credit Card Rebate dollars

• The ability to optimize your cash flow

• Alerts can be triggered, if a Vendor has not processed the Virtual Card Payment

Questions?

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