The Powers of Pervasionassets.timoelliott.com/docs/powers_of_pervasion.pdfuse a formal BI...

The Powers of Pervasion

Richard Neale

8 July 2010

© 2010 SAP AG. All rights reserved. / Page 2

Agenda

1. What is ’Pervasive BI’?

2. The benefits of pervasive BI

3. Common barriers to pervasive BI Technology Culture and governance

4. Achieving a pervasive BI strategy


Accelerating Usage

“Of the total potential users that could use BI in your organization, approximately what percentage is currently using BI?


My Definition of Pervasive BI

BI deployed to all levels of the organisationFrom boardroom to shop floor

BI deployed across the entire organisationNot just finance, sales, marketing but HR, supply chain,

manufacturing, store etc.

BI deployed inside and outside the organisationHuge value sharing information across organisations


Agenda






Quicker Information, Quicker Decisions

With pervasive BI More employees are involved in decision making More departments have easy access to information

Improve time required to gather information and time required to make decisions


Improve Performance and Drive BI Cost Reduction

Organisations with pervasive BI saw an average 24% increase in operating profit


Business Intelligence Value

Transactional & Infrastructure

Informational

StrategicGain competitive advantage or major innovation

Provide better information to the organisation

Reduce the cost of doing business and improve IT capabilityDrive

Efficiency

Drive Effectiveness

BI Value: High performing

companies use Analytics as a key strategy element 5 times morethan low performers*

Companies with the highest use of BI achieve above-average Operating Margin in their industry

Business Intelligence tools increase productivity by an average of 25%

Over 80% of companies use a formal BI organisation to drive value

Source: Competing on Analytics, Thomas Davenport; ASUG / SAP Benchmarking and Best Practices Survey – Aggregated results are based on 83 total survey submissions


Agenda






Ease of Use is The #1 Barrier to Deployment

Top Roadblocks to BI Success

Challenge Rank

Complexity of BI tools and interfaces 1Cost of BI software and per-user licenses 2

Difficulty accessing relevant, timely, or reliable data 3

Insufficient IT staffing or excessive software requirements for IT support 4

Difficulty identifying applications or decisions that can be supported by BI 5

Lack of appropriate BI technical expertise within IT 6

Lack of support from executives or business management 7

Poor planning or management of BI programs 8

Lack of BI technology standards and best practices 9

Lack of training for end users 10

1. Doug Henschen, InformationWeek, “BI Efforts Take Flight”, Oct 13, 2008


Feedback from BI Users

“Are your BI applications easy to use?”

Source Forrester: August 2008 Global BI And Data Management Online Survey

Base: 82 IT decision-makers


Major Inhibitors

Skills

Stability / Flexibility of Business Processes

Silo Think

Spreadsheets

Sponsorship


Agenda






Lightening the IT Load

Self-service delivery of BI is key to delivering more with less

BI tools for casual users need to be intuitive, easy to use and easy to manage


Technology Helps!


User Adoption

Segment users by business initiative, profile, and task See TDWI white paper: “Pervasive Business Intelligence: Techniques and Technologies

to Deploy BI on an Enterprise Scale”


BI Strategy is Critical for Success

"The lack of a clear, well developed and articulated BI Strategy along with appropriate executive sponsorship are among the top reasons why BI initiatives do not achieve their potential or fail outright.“

Bill Hostmann, VP Distinguished Analyst, Gartner


Become an Analytics CompetitorEstablish BI strategy and governance

“ Make analytics part of your overreaching competitive strategy […] You’ll arm your employees with the best evidence and quantitative tools for making the best decisions—big and small, every day.

Source: Competing on Analytics by Thomas H. Davenport

Endorse the analytics culture, process, and skills at the company leadership level

Prepare to lead and utilize an analytics-focused organization for strategic and competitive advantage

Establish centralized leadership/ownership for analytics across the organization

Facilitate data sharing and establish best practices and standards

Utilize common technology and tools to avoid inconsistencies and simplify management

Establish standards across business processes

Business Process systems to generate relevant business data

Enterprise systems & architecture to store and present data to support the org. over 3-5 year growth

Champion from the Top

Establish Central Ownership

Maintain BI Standards

Use the Right Technology


IDC’s Five Factors of Influence on Pervasive BI


The Road to BI Success with SAP: BI Strategy

Current BI Needs Baseline

Analysis

BI Strategy & Execution Baseline

Gap Analysis BI Strategy Foundation

Playbook 1 Playbook 2 Playbook 3 Playbook 4

Four step approach to developing a solid BI strategy foundation


SAP BI Strategy Foundation Playbook Overview

1. BI Business Needs Identification and Gap Summary by LOB

2. BI Strategy & Execution Analysis

3. Prioritized Gaps

4. BI Strategy Recommendation

Combines different sources of sales information such as quota, quota achieved, pipeline, tenure, projected close for next quarter to identify trends and potential issues.

• Determine the causes of sales reductions (bottlenecks in sales process), and the appropriate information/KPIs to track

• Integrate multiple sources (if necessary).• Determine who needs what information

and in what form• Automate the delivery of the information

Sales Variance - We need to more quickly be able to identify what is causing sales variances across product, region, LOB, etc

14





Sales Performance Management - We need deeper insight into sales performance, to be able to understand where we're getting traction, where we're not, and why so adjustments can be made

13

Integrates different types of information into a single view to perform trend analysis and provide a better understanding of revenue relationships.

•Determine what metrics are needed to demonstrate media performance •Determine who needs the information, and in what form.•Automate the delivery of the information required to all who need it.•Integrate data sources if needed.

Media Performance Tracking - We need deeper insight into how our media investments across various channels are performing so we can better allocate funds.

12

EXPECTED BENEFIT /

VALUE

BUSINESS SOLUTION / BENEFIT GAP





Sales Variance - We need to more quickly be able to identify what is causing sales variances across product, region, LOB, etc

14





Sales Performance Management - We need deeper insight into sales performance, to be able to understand where we're getting traction, where we're not, and why so adjustments can be made

13

Integrates different types of information into a single view to perform trend analysis and provide a better understanding of revenue relationships.

•Determine what metrics are needed to demonstrate media performance •Determine who needs the information, and in what form.•Automate the delivery of the information required to all who need it.•Integrate data sources if needed.

Media Performance Tracking - We need deeper insight into how our media investments across various channels are performing so we can better allocate funds.

12

EXPECTED BENEFIT /

VALUE

BUSINESS SOLUTION / BENEFIT GAP


Find out more about pervasive BI in these two white papers


Try it Yourself: http://www.sap.com/campaign/2010_06_WORLD_SOCCER_FANS_RUN_BETTER_WITH_SAP/index.epx


Summary

The benefits of pervasive BI are clear and well documented

Technology is no longer the barrier it wasVisit the demo pod now to see different ways of deploying BI to casual

users!

Cultural issues within organsations are preventing us getting the full benefits of BI and will be holding back performance

A BI strategy, an ‘information culture’ and the right BI platform are key

Thank you !

ContactRichard Neale

SAP EMEA

T +44 1628 764647

[email protected]

http://www.sap.com/�

The Powers of Pervasion�AgendaAccelerating UsageSlide Number 4My Definition of Pervasive BIAgendaQuicker Information, Quicker DecisionsImprove Performance and Drive BI Cost ReductionBusiness Intelligence Value�AgendaEase of Use is The #1 Barrier to DeploymentFeedback from BI UsersMajor InhibitorsAgendaLightening the IT LoadTechnology Helps!User AdoptionBI Strategy is Critical for SuccessBecome an Analytics Competitor�Establish BI strategy and governanceIDC’s Five Factors of Influence on Pervasive BIThe Road to BI Success with SAP: BI Strategy�SAP BI Strategy Foundation Playbook Overview Find out more about pervasive BI in these two white papersTry it Yourself: �http://www.sap.com/campaign/2010_06_WORLD_SOCCER_FANS_RUN_BETTER_WITH_SAP/index.epxSummarySlide Number 26Slide Number 27

The Powers of Pervasionassets.timoelliott.com/docs/powers_of_pervasion.pdfuse a formal BI...

Documents

Transcript of The Powers of Pervasionassets.timoelliott.com/docs/powers_of_pervasion.pdfuse a formal BI...