The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President...

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The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry Affairs, XIFIN, Inc. Kyle Fetter, VP, Advanced Diagnostics, XIFIN, Inc.

Transcript of The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President...

Page 1: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

The Place We’re In: Updates on the Current

Environment for Clinical LabsRina Wolf, Vice President of Commercialization Strategies, Consulting & Industry Affairs, XIFIN,

Inc.Kyle Fetter, VP, Advanced Diagnostics, XIFIN, Inc.

Page 2: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

www.XIFIN.com 2

Page 3: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Areas of Concern

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PAMAToxicolog

y

Pricing•GSP•ADLT

FDA

Commercial Payers

Page 4: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

PAMA

Page 5: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Labs Must Report “Applicable Information” For Each CLFS Test

• Every procedure code on the CLFS should be reported

• The rate each private payor “allowed”* for that procedure code

• Volume at each private-payor rate

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Note: Payments made under capitated arrangements are excluded

*Allowed rate includes the paid amount by payor as well as any patient-cost sharing amounts

Page 6: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Private Payors

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Include:

• Health insurance issuers (fully insured commercial)• Group health plans (ERISA / self-insured commercial)• Medicare Advantage plans• Medicaid managed care plans

Do NOT include:

• Medicaid fee-for-service• Other government payors

Price Concessions Must be Reflected in Reported Prices:

• Discounts• Rebates • Chargebacks

Page 7: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

How CMS Will Determine New Rates• CMS will use only the “applicable information” reported for each procedure code from

all “applicable laboratories”

• CMS will array the data from all labs by rate, from low to high. Each rate will be weighted by volume of tests furnished at that rate. CMS will determine the volume weighted median by selecting the middle rate in this array

• Volume weighted median will become new Medicare payment rate in 2017 subject to PAMA reduction CAPs

– No adjustment for geography– Rates are still subject to sequester – Rate cuts are limited to 10% each year between 2017-2019– Rate cuts are limited to 15% each year between 2020-2022

• Cross-walking or gap-filling will be used to set initial payment rates

for new tests where no payor data is available or for tests where no

payor data is reported (e.g., tests only performed by non-applicable labs)

• Advanced Diagnostic Lab Tests paid using list price at launch for 3 quarters

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Page 8: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Timeline for CMS and Laboratories

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Proposed Rule

Comment Period

CMS Drafts Final Rule

CMS Develops New Rates

Data Collection PeriodReporting

period

NewRates

July 12015

Dec 312015

Sept 252015

March 312016

Nov2016

Jan 12017

Nov 242015 Date?

March 312016

Nov2016

Jan 12017

July 12015

CMS releases reporting guidance?

CM

S P

ub

lish

es

Ne

w R

ate

s

Page 9: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Post-2017 Rate Setting

• 2017 rates will be used in 2018 and 2019, unless the weighted average median rate exceeded the annual reduction CAP

– Weighted median rates exceeding the reduction CAP will continue to be reduced each year up to the CAP

• No additional annual adjustments will be made– No inflation update– No “productivity” decrease

• Labs will need to report again in 2019 ( on 2018 data) so that rates can be recalculated for 2020

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Exception for new Advanced Diagnostic Laboratory Tests – reporting (by a single lab) and rates revised annually

Page 10: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Getting REPORTING rightThe devil is in the details

Page 11: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Compliance Rules

• President, CEO, or CFO, or designee who reports to one of these and who has appropriate delegated authority.

• Data provided are accurate, complete, and truthful, and meet all the reporting parameters.

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Certification by Laboratory Executive

Civil Monetary Penalties

If CMS determines that an applicable laboratory has failed to report, or made a misrepresentation or omission in reporting, applicable information, a civil monetary penalty of up to $10,000 per day per violation may apply.

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Clarifications That Need to be Provided

• CMS has not specified the manner for reporting private payor rates and volumes to the Agency; it intends to do so in subregulatory guidance prior to January 1, 2016, when the first data reporting period is scheduled to begin.

– CMS intends to make available a secure portal to load the data– Extremely tight timeline considering comment period ends late November

• What assurances will be in place that calculations are correct?• Are payment rates just for contracted amounts,

or do they also include non-contracted amounts for non-network laboratories

• Is rate after appeals or on initial payment amount?

• Are $0 payments/allowables going to be factored in?

• What is date? DOS or date paid?• What will be the criteria for identifying an excludable service fee?

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Page 13: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Importance of Financial Management Systems

• Imperative to capture necessary information either through a billing system that properly accounts for allowables on paid claims or directly from the ERA/EOB

• Labs should have been reviewing 2015 data to ensure accuracy of payments prior to reporting

• To comply with deadlines, system must routinely have captured and retained historical payment detail & flagged payments inconsistent with contract

• Data points will need to be refined when final instructions released • System must be able to capture at minimum:

– DOS– Date paid– Payor type– Number of tests for each procedure code– Amount allowed - $ paid by insurer plus patient share of cost– Contractual rates, where applicable, including volume and other discounts– Aggregate data in timely buckets: e.g., 7/1/15-12/31/15

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Page 14: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Sample PAMA Reimbursement Analysis Report

Procedure Code: 80175 Modifiers: 90 Profile: ABC123 Test: XYZ123 Test: XYZ123 Detail >>

Primary Payor Group Primary Payor Name Payment Payor Group Payment Payor Name Total Billed Amt Total Paid Amt Total Allow Amt Paid Units Allow Amt Per Unit Medicare Allow Amt Per Unit Variance

Contracted AETNA INSURANCE COMPANY Contracted AETNA INSURANCE COMPANY 25.00 11.69 12.99 1 12.99 16.97 3.98

Contracted AETNA INSURANCE COMPANY 25.00 0.00 13.02 1 13.02 16.97 3.95

Contracted AETNA INSURANCE COMPANY 25.00 25.00 25.00 1 25.00 16.97 -8.03

CIGNA Contracted CIGNA 50.00 32.50 32.50 2 16.25 16.97 .72

UNITED HEALTHCARE Contracted UNITED HEALTHCARE 25.00 18.04 18.04 1 18.04 16.97 -1.07

Contracted UNITED HEALTHCARE 50.00 50.00 50.00 2 25.00 16.97 -8.03

UNITED HEALTHCARE Contracted UNITED HEALTHCARE 50.00 21.70 21.70 2 10.85 16.97 6.12

Procedure Code: 80177 Modifiers: Profile: DEF123 Test: XYZ456 Detail >>

Primary Payor Group Primary Payor Name Payment Payor Group Payment Payor Name Total Billed Amt Total Paid Amt Total Allow Amt Paid Units Allow Amt Per Unit Medicare Allow Amt Per Unit Variance

Contracted AETNA INSURANCE COMPANY Contracted AETNA INSURANCE COMPANY 41.60 8.14 8.14 1 8.14 16.97 8.83

Contracted AETNA INSURANCE COMPANY 83.20 13.02 26.04 2 13.02 16.97 3.95

Contracted AETNA INSURANCE COMPANY 41.60 41.60 41.60 1 41.60 16.97 -24.63

CIGNA Contracted CIGNA 83.20 27.04 54.08 2 27.04 16.97 -10.07

Contracted CIGNA 41.60 29.12 29.12 1 29.12 16.97 -12.15

UNITED HEALTHCARE Contracted UNITED HEALTHCARE 83.20 14.34 21.70 2 10.85 16.97 6.12

Contracted UNITED HEALTHCARE 41.60 18.04 18.04 1 18.04 16.97 -1.07

Contracted UNITED HEALTHCARE 166.40 144.32 144.32 4 36.08 16.97 -19.11

UNITED HEALTHCARE Contracted UNITED HEALTHCARE 41.60 0.00 10.85 1 10.85 16.97 6.12

Contracted UNITED HEALTHCARE 41.60 11.55 11.55 1 11.55 16.97 5.42

Contracted UNITED HEALTHCARE 166.40 137.10 144.32 4 36.08 16.97 -19.11

HMO UHC AARP MEDICARE COMPLETE HMO UHC AARP MEDICARE COMPLETE 41.60 36.08 36.08 1 36.08 16.97 -19.11

Procedure Code: 80183 Modifiers: 90 Profile: GHI123 Test:XYZ789 Detail >>

Primary Payor Group Primary Payor Name Payment Payor Group Payment Payor Name Total Billed Amt Total Paid Amt Total Allow Amt Paid Units Allow Amt Per Unit Medicare Allow Amt Per Unit Variance

Contracted AETNA INSURANCE COMPANY Contracted AETNA INSURANCE COMPANY 135.00 12.99 12.99 1 12.99 16.97 3.98

Contracted AETNA INSURANCE COMPANY 405.00 96.00 144.00 3 48.00 16.97 -31.03

CIGNA Contracted CIGNA 135.00 87.75 87.75 1 87.75 16.97 -70.78

UNITED HEALTHCARE Contracted UNITED HEALTHCARE 270.00 10.85 21.70 2 10.85 16.97 6.12

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Source: XIFIN, Inc. Proprietary Report from XIFIN RPM

Page 15: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Sample PAMA Reimbursement Analysis Detail Report

Primary Payor Group

Primary Payor Name

Payment Payor Group

Payment Payor Name

Accession ID

DOS Allow Amt Per Unit Total Allow Amt Units Paid Amt Billed Amt Co Insurance Copay DeductablePatient Responsibility - Other

BC/BS Non-Contracted

BCBS NEVADA BC/BS Non-Contracted BCBS NEVADA 1 02/19/2015 79.20 79.20 1 0.00 79.20 0.00 0.00 .64 78.56

BC/BS Non-Contracted

BCBS NEVADA BC/BS Non-Contracted BCBS NEVADA 2 02/19/2015 82.29 82.29 1 21.55 82.29 0.00 0.00 0.00 60.74

BC/BS Non-Contracted

BCBS NEVADA BC/BS Non-Contracted BCBS NEVADA 3 03/05/2015 82.29 82.29 1 0.00 82.29 0.00 0.00 .64 81.65

BC/BS Non-Contracted

BCBS NEVADA BC/BS Non-Contracted BCBS NEVADA 4 03/06/2015 82.29 82.29 1 82.29 82.29 0.00 0.00 0.00 0.00

Non-contracted AETNA Non-contracted AETNA 5 02/03/2015 25.22 25.22 1 25.22 79.20 0.00 0.00 25.22 -25.22

Non-contracted AETNA Non-contracted AETNA 6 02/26/2015 25.96 25.96 1 25.96 82.29 0.00 0.00 0.00 0.00

Non-contracted Aetna Med Adv Non-contracted Aetna Med Adv 7 03/25/2015 22.21 22.21 1 22.21 82.29 0.00 0.00 0.00 0.00

Non-contractedCIGNA HEALTHCARE

Non-contracted CIGNA HEALTHCARE 8 02/10/2015 21.69 21.69 1 0.00 79.20 0.00 0.00 21.69 0.00

Non-contractedCIGNA HEALTHCARE

Non-contracted CIGNA HEALTHCARE 9 02/24/2015 21.69 21.69 1 0.00 82.29 0.00 0.00 21.69 0.00

Non-contractedCIGNA HEALTHCARE

Non-contracted CIGNA HEALTHCARE 10 02/27/2015 21.69 21.69 1 0.00 82.29 0.00 0.00 21.69 0.00

Non-contractedCIGNA HEALTHCARE

Non-contracted CIGNA HEALTHCARE 11 03/04/2015 21.69 21.69 1 21.69 82.29 0.00 0.00 0.00 0.00

Non-contractedCIGNA HEALTHCARE

Non-contracted CIGNA HEALTHCARE 12 03/04/2015 21.69 21.69 1 17.35 82.29 0.00 4.34 0.00 0.00

Non-contracted P roviders Insurance Non-contracted P roviders Insurance 13 02/03/2015 25.22 25.22 1 25.22 79.20 0.00 0.00 0.00 0.00

Non-Medicare

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Source: XIFIN, Inc: Proprietary Report from XIFIN RPM

Page 16: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Data Reporting for ADLTs

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Launch Price

Q1

Median Private

Payer Rate

Q4

Medicare Pays Launch Price for 3 Quarters

From Launch Date to Q1, Lab Negotiates Rate with

MAC*

*Medicare Administrative Contractor

ADLTs Report Private Payor Data Every

Year Thereafter

If list price > 130% of payment rate determined by private payor data, CMS will recoup entire difference

Launch Price

Q2

Launch Price

Q3Begin

Reporting Private

Payor Data End of Q2

Page 17: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Lab Payor and Volume Data Confidentiality

• By law, CMS may not disclose “applicable information” in a manner that would explicitly identify a specific payor or laboratory or prices charged or payments made to a laboratory

• Exceptions include permission to disclose to GAO, CBO, MedPAC• CMS proposes to disclose applicable information to the HHS Office

of Inspector General and the Department of Justice under general authority to administer and enforce PAMA

• Name of an applicable laboratory exempt from disclosure under FOIA

• This information is not explicitly protected from disclosure under PAMA confidentiality provision or through Freedom of Information Act (FOIA) requests

• ADLT applicants “should be aware” that information in an ADLT application may not be protected from public disclosure even if it is marked as confidential and proprietary

• Laboratory would need to expressly claim and demonstrate (to CMS) that substantial competitive harm would occur from disclosure of trade secrets

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Page 18: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Next Steps and Opportunities to Engage

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Note: Timeline might change if CMS delays deadlines for reporting data or for initiation of new rates

Watch for CMS sub-regulatory guidance for more detail on reporting and related details• May not come until after final rule

CMS Laboratory Advisory Panel quarterly meeting October 19• Update

Comment process on proposed rule• Comments due November 24

Watch for final rule – probably not before end of year

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Commercial Insurance Impact- 2015The need for clinical justification and agile billing processes

continue

Page 20: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Commercial Payor Concerns/Issues

• Commercial payors more reasonable, but must be able to document medical necessity and clinical utility

– Concerns over VUS (Variants of Unknown Significance)• Payors worry that physicians get too much information and feel compelled to “act”

– Defeats purpose of sequencing?• “N of 1” increasingly important with so much individualized genotype information

available– Large scale clinical trials not feasible– Randomized clinical trials don’t represent experience in real world populations

• Should referral to a treatment in clinical trials qualify as actionable?

• Importance of databases and data sharing across large populations increasingly critical

• Appeals success rates on NGS testing in oncology trending above a 50-60% win rate

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Page 21: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Real world, cont’d

• Commercial Payor Audits– “Pre-Pay” audits – verifying information

• As part of this process, we must review records for the patients on the enclosed claim list to verify adherence to standard billing practices.  The records should include, but not be limited to, progress notes, laboratory, pathology and radiology reports and correspondence or any other supporting documentation for the services billed…  Additionally, please provide the patient's intake form and documentation of the initial visit/consultation, regardless of the date range specified in the enclosed claim list.

• UHC now requiring medical records for 81479 and 81599

Page 22: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Real World, cont’d• Verification that patient shares of cost were billed!

…submitting proof that our member paid their co-pays, coinsurance and/or deductible for each of the claims…Acceptable proof of payment includes a cancelled check or a credit card receipt. If you did not collect the patient responsibility, please provide the reason why and any supporting documentation you have such as Financial Hardship documents.

-Go back a year or more!

• Considered false claim if provider has no intent of billing patient (that also makes payor responsibility $0)

• Payors visiting websites– e.g. UHC saw a statement on a lab website that indicated patients would only be

held accountable for $100 for a $3,500 test. Told lab they would only pay an out of network benefit of 60% of $100.

• Recoupments of difference between capped pricing and what was actually paid

• Follow the money – Management responsible for all actions, statements that result in $$ paid to lab –

even if not by W2 employees

Page 23: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Patient Billing By The Numbers

• Back end denials related to non-network coverage, medical necessity, frequency edits, additional information required, etc-

– Up by 62% (last year: 42%) since 2011Focus on: Reason-code workflow that much more critical

» Reason-code workflow Specific to Claim status is a big focus in 2015

• Average Patient Responsibility

– Up by 44% (last year:36%) since 2012 Focus on: Patient Responsibility Workflow, Patient Portal, Use of Revenue Advantage products

• Increase in “100” reason-code denials: payments made to patient

– Payments to patient growth has stabilized and is slightly lower than last year

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Page 24: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

• Narrow networks keep labs out-of-network so out-of-pocket patient responsibility for most labs is high

• Lack of conformity across payors in how they define patient responsibility (incorrect use of PR- codes, incorrect use of reason codes to identify patient deductible amounts)

– Need to use Payor Specific Reason Code Over-Rides

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Page 25: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Toxicology

Page 26: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Proposal at 8/26 PAMA Advisory Meeting

• Industry suggested crosswalk to 82542 @ $24.63:– $197.04 for Tier 2– $246.30 for Tier 3– $295.56 for Tier 4

• With CMS's preferred G6058, you get:– $144 for Tier 2– $180 for Tier 3– $216 for Tier 4

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Page 27: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Proposed Fees

• Four codes for definitive testing: (Drug test(s), definitive, utilizing drug identification methods able to identify individual drugs and distinguish between structural isomers (but not necessarily stereoisomers), including, but not limited to GC/MS (any type, single or tandem) and LC/MS (any type, single or tandem and excluding immunoassays (eg, IA, EIA, ELISA, EMIT, FPIA) and enzymatic methods (eg, alcohol dehydrogenase)); qualitative or quantitative, all sources(s), includes specimen validity testing, per day, 8-14 drug class(es), including metabolite(s) if performed)

• The four definitive codes are to be paid at – (2x82542 + 5x82542x.1)– (2x82542 + 12x82542x.1)– (2x82542 + 32x82542x.1) – (2x82542 + 48x82542x.1)– 82542 is $24.58

• $61.46, $78.68, $127.88, $167.24• Rationale:

– “We accepted the recommended crosswalk of 82542 but modified the multiples of that CPT code based on the CY 2014 Annual Lab Meeting recommendations. We crosswalk the first two codes at 100% and the remaining codes in that tier at 10%. Since the fourth tier does not have a maximum number of tests, we selected 50 tests as that is in the middle of the range of the number of tests that many commenters suggested would be in the top tier.”

• Advisory Panel recommendations on 10/19 reiterated appropriate multiplier for presumptive testing should be .75 vs. .5 and .25 for confirmatory

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Page 28: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Reference Table

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Page 29: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

GSPs Genomic Sequencing Procedures & ADLTs

Page 30: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Proposed Rates for Existing ADLTs

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Page 31: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

Noridian Proposed RatesHCPCS Modifier National Limit CA1 CA2 HI NV

1112 1182 1212 1312LOC 00 LOC 00 LOC 00 LOC 00

81161 Duchenne Muscular Dystrophy

$140.00

81246 FLT 3 $82.96 $82.96 $82.96 $82.96 $82.96 81287 MGMT $83.01 $83.01 $83.01 $83.01 $83.01 81288 MLH1 (colon cancer) $159.48 $159.48 $159.48 $159.48 $159.48 81313 PCA3/KLK3 prostate $260.00 81435 inherited colon $795.95 81436 inherited colon $795.95 81445 5-50 genes $597.31 81450 >51 $647.75 81519 Oncotype DX breast $2,900.00 0008M ProSigna $3,416.00

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Page 32: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

FDA

Page 33: The Place We’re In: Updates on the Current Environment for Clinical Labs Rina Wolf, Vice President of Commercialization Strategies, Consulting & Industry.

On the Table

• FDA LDT Draft Guidance – ACLA initiated sign on letter• Hybrid – initial clearance through FDA but oversight through CLIA

– Group led by ARUP, Mayo, LCA others– Energy and commerce considering proposed legislation

• Modernize CLIA• FDA NGS considerations - Next meeting 11/12-13

– Design Concept Standards Approach• In Design Concept Standards, each lab is required to document a NGS' test components including

sample collection (storage, shipping and processing), library preparation, sequencing/base calling (read length as well as mean and minimum coverage allowed), mapping, alignment and variant calling.

• In addition to documenting the NGS protocol, the lab must complete analytical and clinical validity studies. 

– Performance Standards Approach• In Performance Standards, the FDA or a third party (such as CAP) would create NGS test standards

for different clinical uses including disease diagnosis in symptomatic populations, treatment selection, non-sympomatic carrier screening, prenatal testing, etc.

– For example, a prenatal NGS test would have different standards (sample collection, library prep, sequencing coverage, etc.) than a carrier screening panel.

– The standards would not require the use of a specific sequencing platform, chemistry or software.– Additionally, this approach could also set minimum analytical and clinical validity standards (e.g., the test must

have a sensitivity and specificity of at least 90%) or if analytical/clinical validity studies are required.

• Role of databases

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