The Performance Management Conundrum (Talent Management Webinar)
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Transcript of The Performance Management Conundrum (Talent Management Webinar)
#TMwebinar
Speakers: Roberta Matuson
President
Matuson Consulting
Moderator: Max Mihelich
Marketing Associate
Talent Management magazine
The Performance Management Conundrum
2©2014 Saba Software, Inc.
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Recording and Slides will be distributed
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3©2015 Saba Software, Inc.
“Winning Your Workforce” eBook
Discover why the traditional performance
management process no longer works —
and what you and your organization can
do to fix it.
www.saba.com/rethinkretention
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Max MihelichMarketing AssociateTalent Management magazine
The Performance Management Conundrum
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
The Performance
Management Conundrum
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
Performance Management Systems
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
The Good Old Days
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Little Has Changed
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www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
Questions
1.What did you have for lunch on December 2, 2014?
2.Name one thing your employee did, seven month’s prior to his or her annual review, that demonstrated his or her value to the company?
3.Which employee(s) consistently failed to meet their sales quotas?
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
Delivering The News
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Purpose of Performance Review Process
Objectives Outcomes
• Demotivated Employees
• Employees Feel Defeated Before They Even Start
• Bruised Feelings
• Late or No Feedback
• Employees Feel Unappreciated
• Favoritism
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• Motivate Employees
• Encourages Employees to Put Forth Their Best Effort
• Provide Constructive Feedback
• Timely Feedback
• Demonstrate Appreciation
• Distribute Rewards Fairly
It’s Time To…
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Uncoupling
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What Top Talent Seeks
• Sense of purpose
• Feeling valued
• Respect
• Flexibility
• Recognition
• Opportunities to learn and grow
• Fair compensation
• A great boss!
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Ways to Keep Employees Engaged Everyday
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What We Should Be Doing
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Demonstrating How Much Employees Are Highly Valued
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Invest In People
• Coaching
• Microburst Career Moves
• Encourage Further Education
• Mentoring
• Career Pathing
• Training
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Measuring Employee Retention
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How Am I Doing?
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Be Truthful
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Coaching to Influence Desired Behavior
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Replacing Ranking and Yanking
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Put Down Your Devices!
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The Day in the Life of a Performance Review
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Effective Feedback
• Ongoing
• Focus on strengths
• Be specific
• Reward failure
• Be a boss. Not a friend.
• Timely
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Promote Based on Performance
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No Surprises!
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Celebrate Successes Daily
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Times Are Changing
• Prevalence of teams
• Increase in telecommuters
• Global workforce
• Employees working on their own time
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Sharing Economy
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Results
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Swimming Against the Tide
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www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
Your Next Move
• Assess how well your company’s performance management system is performing.
• Request Complimentary Talent Magnetism Assessment tool.
• Adjust accordingly.
• Call for a lifeline.
• First 5 people who ask will receive free 30 minute phone consultation.
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
Question Time
Presenter’s Contact Information:
Roberta MatusonPhone: 413-582-1840Web: http://matusonconsulting.comEmail: [email protected]
Talent Magnetism: How to Build a Workplace that Attracts and Keeps the Best.
Order Your Copy Now!
Sign up to receive a free monthly newsletter: The Talent Maximizer
www.matusonconsulting.com | [email protected] | 413-582-1840 | © Matuson Consulting
Parting Thoughts…
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