THE PERFECT RECEPTIONIST FOR AN IMPERFECT WORLD

In a perfect world, your receptionists would know how to use technology to make your business more efficient. And they’d manage themselves…but the world is not perfect.

• Missed calls, especially during peak times• Lost revenue from missed new business calls• Wasted time on sales calls and unplanned interruptions• Poor impression given when calls are unanswered or handled unprofessionally

Common challenges faced by businesses today

MyRuby offers a solution. An outsourced telephone answering, receptionist and PA service designed specifically for busy people and businesses across the UK.

What MyRuby can do for you. We put the pressure on us to get everything perfect and accurate for you.

1. Telephone answeringA team of friendly, experienced MyRuby receptionists dedicated to answering and screening your calls.

2. Booking meetings, appointments, travel arrangements etc.We can make bookings and appointments for you. Think of Ruby as an extra pair of hands.

3. Maintaining customer recordsWe take on the admin so you have more time to focus on your own work.

4. Assisting callersClients have somebody friendly and knowledgeable to talk to, answering their questions if you are unavailable. Whether giving directions or answering straight forward questions, we can help.

It’s easy for you to set-up and use our call answering service.• You are in complete control

of your call divert.• Divert your calls to your

dedicated number from your handset or phone system.

• Divert all your calls, or just when busy, out of the office or if the phone is engaged. It’s up to you.

Ruby is dedicated to your business. Your calls ring in our office.• Callers don’t know they are

talking to a different site and your Ruby answers your calls, just as if she is sitting in your office.

• Ruby has access to all of the systems and information she needs to provide the level of service you’d expect from the best receptionist.

Never miss a call. Your Ruby actions every call accurately and keeps you informed. • Taking messages• Screening calls• Booking meetings• Helping customers• Confirming diary dates

Messages are delivered by email or sms. We get your messages to you as soon as we come off the call.

“I haven't got the space for a PA in my office. Now I've found Ruby I haven't got the need for one either.”

T. Dimambro, Financial Services, Essex

What Tony says about us:

“They are quick to respond and extremely professional in the way they handle calls. They add the feel of our organisation being bigger than it is”

“I never thought a remote reception service could provide such a personalised and professional service.”

“The high levels of professionalism and communication give us complete faith in MyRuby’s service.”

“The friendly staff are clued up as to my business requirements. Instant text messages enable me to react quickly”

What our clients say…

A note from our MD“Here at MyRuby we pride ourselves on providing a bespoke service for every client. This means your business and your clients are at the heart of everything we do. Our Reception Team is sourced specifically for their Customer Service skills, and then coached in our specialised ‘Ruby Way’.

Our approach ensures that every call is handled individually with your business needs at the forefront of your personal Ruby’s mind, at all times.’’

Thank you for taking the time to read about MyRuby and we hope to soon be an indispensable part of your Team!

Kindest

Natalie

About MyRuby• Businesses across the UK choose MyRuby for their specialised industry knowledge. • MyRuby has been supporting companies with their reception, PA and diary

management needs since 2007.• Everything we do is focused on delivering a personal service.• Accuracy, professionalism and flexibility are our core values. • MyRuby’s robust business systems and processes complement the smooth running

of any organisation.• MyRuby’s pricing is transparent and based on usage. We only charge where we

deliver value.

Take a 10 day free trial. There’s really only one way to find out how good Ruby is. Let us answer your calls for 10 consecutive days, free of charge.

Meet your Ruby. We’re sure you’ll soon wonder how you ever managed without her.

Call 0800 988 0977 or Register your interest online at myruby.co.uk/prices/free-trial/