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ANN GRAY ROBERT GRAY STATEMENT FROM AUG 21 TO SEP 20 , 201 0

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SUBTOTAL OF MONTHLY ACTIVITY

NEW BALANCE

Time to Pa If you make only the Min imum Payment each month. we estimate it will take 7 year(s) and 6 mont h(s) to fully repay the outst anding balance. Our estimate is based on the New Balance shown on th is statement and your current credit card account terms.

Give them the whole mall to shop! The Cadillac Fa irview shop I ca rd is the perfect gift card for your loved ones. giving t hem the choice of over 4,000 sto res in pre mie r Ca dill ac Fa irview shopping cent res across Canada . Visit www.rbcrewards .co m to redeem you r RBC Rewardsai points.

IMPORTANT INFORMATION

RBC REWARDS POINTS Previous Points ba lance Points earned this statement New points balance

CONTACT US Cu;tomer Service I Lost & Stolen Collect Outside North Amerka RBC Rewards Travel Redemption Merchandise Redemption

0 891 891

1-800 769-2512 (416) 974-7780 1-877-636-2870 1-800-769-251 2

Web site www.rbc rewards.com

PAYM ENTS & INTEREST RATES Minimum payment Payment due date Credit limit Available credit Annual interest rates: Purchases Cash advances

$10.00 OCT 12, 2010

CALCULATING YOUR BALANCE Previous Statement Balance

Payments & credits Purchases & debits Cash advances Interest Fees

NEW BALANCE

$0.00 S0 .00 so .oo

001 0513 000000000000 0001000

I . . RBC ROYAL BANK CREDIT CARD PAYMENT CE NTRE PO.BOX 690 1. STATION A " TORON TO, ONTARIO MSW IX6 RBCOl 50050_8811340_002-243

ANN GRAY ROB ERT GRAY

19 (1)

. NEW BALANCE

00365

MINIMUM PAYM ENT $10.00

PAYMENT DUE DATE OCT 12, 2010

I ~MOUNT PAID VIS~ US Dollar Gold

19 (1) Payment options Telephone banking 1-800 769-25 11 By mail Ensure your payment is made in U.S. Dollars.

Detach and return with payment. Please do not staple or damage this form .

000 201

I INTERCONTINENTAL BER L IN

Ann Gray 19 1)

Room No. 0491 Arrival 07 .09.11 Departure 16.09.11 Page 1 of 3

INVOIC E Cashier JOENM Invoice No. 19573 VAT No. 29/441106384 Date 16.09.11

Guest Ann Gray Membership No. 141 128984

Date Description Debit Credit 07.09.11 Accommodation - Package 219.00

08.09.11 LA Cafe Dinner - F 147.00 ~ CHECK# 0024692

08.09.11 Accommodation - Package 219.00

09.09 .11 Accommodation - Package 219.00

10.09.11 Marlene Bar Lunch - B 16.30 ~ CHECK# 0048477

10.09.11 Accommodation - Package 219.00

11 .09.1 1 Vitality Club Lunch - B 8.00 *" CHECK# 0050765

i i.09 . li Mc.lien.; oar Lunch - 8 ~4.70 ~ CHECK# 0048624

11.09.1 1 Dry Cleaning 10.00

11 .09 .11 Accommodation - Package 219.00

12.09 .11 Accommodation - Package 219.00

I 13.09.11' Accommodation - Package 219.00 .....___

-

14.09 .11 Marlene Bar Lunch - B 9.80 * CHECK# 0049067

. _,6

J INTERCONT INENTAL ,,/

BERLIN

Ann Gray 19 (1)

INVOICE Invoice No. Date

Guest

Date

14.09 .11

15.09 .11

15.09 .11

16.09.11

19573 16.09.11

Ann Gray

Description

Accommodation - Package

Marlene Bar Lunch - B CHECK# 0049291 Accommodation - Package

American Express

Room No. 0491 Arrival 07.09 .11 Departure 16.09 .11 Page 2 of 3 Cashier JOE NM VAT No. 29/441106384

Membership No. 141128984

Debit Credit

\ . ~ ~ 219.00 e es" L ~ - 14.70 ':>}, ~ ~\e \

219.00 \ \J .;0 'y\ I,)

~~ 1 2,191.50 . o'\) c '\ \

\ (\ Total 2,191 .50 2, 191 .50

Net EUR V.A.T. EUR Gros EUR

V.A.T. 19% V.A.T. 7% 306.30 1, 707.48 58.20 119.52

:.H:l4.50 1,827.00

Your account wi ll be credi ted with points I miles.

Help us protect the plonet. Offset your C02 footprint - visit www.carbonfootprint.com/ca lculator.aspx

Balance

Thank you for staying at the Intercontinental Berlin. We look forward to we lcoming you back. Can we make a further reservation for you?

. ' r'

Ii'

Total 2,013 .78

177.72 2, i 91.50

0.00 EUR

Balance 2.013.78

/71) 177 .72 ~@Q - ,;(i3.7c'i. (~ I)

00022 7

Gmail - Fw: Travel Rcst'. rvat ion October I 7 for M. AN LOUISE GRAY

' G I Ann Gray< Fw: Travel Reservation October 17 for MS ANN LOUISE GRAY 1 message

Page I of 7

19 t 1)

19 (1) Tue, Jun 26, 201 2 at 1: 14 PM

From: "AMEX CANADA INC." Date: Tue, 26 Jun 2012 17:11 :56 +0000 (GMT) To: 19 (1) __ _ Subject: Travel Reservation October 17 for MS ANN LOUISE GRAY

Your Travel An-anger is pleased to deliver your complete travel itinerary through Sabre Virtually There.

Click here to accc'ss :;..oLir rcscrvaL ion on Lhc \\ch ~) I' a rnobik de\ice.

Itinera ry

MS ANN LO~JISE GRAY , MR ROBERT BRIAN GRAY

Rese~vation code : DPKDKL

Travel Arranger Priority Comments : TAKE ADVANTAGE or SPEC:AL RATES IN LONDON AT THf: LANGHAM HOTEL , fROM JUL 26 - AUG 12 , 2012 CALL PLATINUM CARD TRAVEL SERVICE FOR DETAILS

0 **IMPORTANT**IMPORTANT***IMPORTANT*** PLEASE TAKE A MOMENT TO REVIEW TEE FOLLOW! 'G DE~AILS- :T JS YOUR RESPONSIBILITY TO ENSURE ~HAT THEY ARE CORRECT - TP.ANK YOU

SPELLING OF TRAVELLER"' NAt

Gmai l - Fw: Travel Reservation October 17 for MS ANN LOUISE GRAY Page2of7 ( (

Wed , Oct 17 Flights : AIR CANADA , AC 7356 Operated by : AIR CANADA EXPRESS - AIR GEORGIAN

From : SARNIA ON , CANADA (YZR) To : TORONTO ON , CANADA ( YY Z) Arrival Terminal : TERMINAL 1 Class : Economy Seat(s) : GRAY/MS ANN LOUISE -OlA

GRAY /MR ROBERT BRIAN - 018 Status : Confirmed Meal :

Aircraft : BEECHCRAFT 1900D SERIES TURBOPROP Duration : Ohour(s) and 55minute(s) Frequent Flyer : AIR CANADA

AIR CANADA

Please verify flight times prior to departure

Wed , Oct 17 - Thu , Oct 18 Flights : AIR CANADA , AC 0846

From : TORONTO ON , CANADA (YYZ) Departure Terminal : TERMINAL 1 To : MUN ICH , GERMANY (MUC) Arrival Terminal : TERMINAL 2 Class : EXECUTIVE CLASS Seat(s) : GRAY/MS ANN LO(JISE -02K

GRAY/MR ROBERT BRIAN -03 K Status : Confirmed Meal : Continental Breakfast , Served Aircraft : AIRBUS INDUSTRIE A333 JET Duration : 7hour(s) and 55minute(s ) Frequent Flyer : AIR CANADA

AIR CANADA

Please verify flight times prior to departure

Thu , Oct 18

Departs : 2 : 50pm Arrives : 3 : 45pm

Airline Confirmation: NNZXAM Smoking : No Distance (in Miles) : 148

Departs : 8:10pm- Wed , Oct 17

Arrives : 10 : 05am- Thu , Oct 18

Airline Confirmation : NNZXAM Smoking : No Distance (in Miles) : 4136

https://mail.google.com/mail/?ui=2&ik=b262ca3h79&view=nt&.n=;:im P.x &ns=tn1P&sP::i rr JR /()!V'J() 17

Gmail - Fw: Travel Reservation October I 7 for MS ANN LOUISE GRAY Page 3of7 I (

Flights : AIR CANADA , AC 9220 Operated by : LUFTHANSA OR LH CITYLINE

From : MUNICH , GERMANY (MUC) Departure Terminal : TERMINAL 2 To : VIENNA , AUSTRIA (VIE) Class : EXECUTIVE CLASS Seat(s) : Check-In Required Status : Confirmed Meal :

Aircraft : AIRBUS INDUSTRIE A320 JET Duration : lhour(s) and 5minute(s) Frequent Flyer : AIR CANADA

AIR CANADA

Please verify flight times prior to departure

Sun , Oct 28 Flights : AUSTRIAN , OS 7201 Operated by : LUFTHANSA

From : VIENNA , AUSTRIA (VIE) To : FRANKFURT , GERMANY ( F'RA) Arrival Terminal : TERMINAL 1 Class : BUSINESS PUBLISHE D Seat(s) : Check-In Required Status : Conf i rmed Meal : Cold Meal Aircraft : AIRBUS INDUSTRIE A321 JET Duration : lhour(s) and 40minute(s) Please verify flight times prior to departure

Sun , Oct 28 Flights : AIR CANADA , AC 0873

fr om : fRANKF'URT , GERMANY ( FRA) Departure Terminal : TERMINAL l To : TORONTO ON , CANADA (YYZ) Arrival Terminal : TERMINAL 1 Class : EXECUTIVE CLASS Seat(s) : GRAY/MS ANN LOUISE -OlK

GRAY/MR ROBERT BRIAN -02K

Departs : l l : lSam

Arrives : 12 : 20pm

Airline Confirmation : NNZXAM Smoking : No Distance (in Miles) : 220

Departs : 6 : 00am Arrives : 7 : 40am

Airline Confirmation : ZSSKYK Smoking : No Distance ( i n Miles) : 385

Departs : lO : OOam

Arrives : 1 : 25pm

00023-Z

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Gmail - Fw: Travel Reservation October 17 for MS ANN LOUISE ORA Y Page 4of7 { ( Status : Confirmed Airline Confirmation : NNZXAM Meal : Served , Snack Smoking : No Aircraft : BOEING 777 - 300ER JET Duration : 8hour(s) and 25minute(s) Frequent Flyer : AIR CANADA

AIR CANADA

Distance (in Miles) : 3951

Please verify flight times prior to departure

Sun , Oct 28 Flights : AIR CANADA , AC 7359 Operated by : AIR CANADA EXPRESS - AIR GEORGIAN

From : TORONTO ON , CANADA (YYZ) Departure Terminal : TERMINAL 1 To : SARNIA ON , CANADA (YZR) Class : Economy Seat(s ): GRAY/MS ANN LOUISE - OlA

GRAY/MR ROBERT BRIAN -018

Departs : 5 : 00pm

Arrives : 5 : 57pm

Status : Confirmed Meal :

Airl i ne Confirmation : NNZXAM Smoking : No

Aircra f t : BEECHCRAFT 1900D SERIES TURBOPROP Duration : Ohour(s) and 57minute(s) Frequent Flyer : AIR CANADA

AIR CANADA

Please verify flight times prior to departure

ARRANGER REMARKS :

PLEASE NOTE - ENTRY TO ANOTHER COUNTRY MAY BE REFUSED EVEN IF THE REQUIRED INFORMATION AND TRAVEL DOCUMENTS ARE COMPLETE . PLEASE NOTE - LIVING STANDARDS AND PRACTICES AT DESTINATION MAY DIFFER FROM THOSE IN CANADA AND THE STANDARDS AND CONDITIONS AT THE DESTINATION

Distance (in Miles) : 148

WITH RESPECT TO THE PROVISION OF UTILITIES , SERVICES AND ACCOMMODATION MAY DIFFER . . . . NOTICE ... THIS RESERVATION PERMITS PRICE INCREASES . NO PRICE INCREASES ARE PERMITTED AFTER THE CUSTOMER HAS PAID

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Gmail - Fw: Travel Reservation October 17 for MS ANN LOUISE ORA Y ( ( IN FULL . IF THE PRICE INCREASE IS MORE THAN 7 PERCENT EXCEPT FOR INCREASES RES ULTING FROM AN INCREASE IN RETAIL SALES TAX , FEDERAL GOODS AND SERVICES TAX OR PROVINCIAL HARMONIZED SALES TAX , THE CUSTOMER HAS THE RIGHT TO CANCEL THE RESERVATION AND OBTAIN A FULL REFUND.

BAGGAGE RESTRICTIONS AND FEES MAY APPLY-PLEASE ASK YOUR TRAVEL CONSULTANT OR VERIFY DIRECTLY WITH THE AIRLINE FOR SPECIFICS . *

PLEASE ENSURE YOU HAVE PROPER IDENTIFICATION TO ENTER THE COUNTRY YOU ARE TRAVELLING OR TRANSITING THROUGH AS REQUIREMENTS ARE CONSTANTLY CHANGING FOR CHECK IN DUE TO INCREASED SECURITY AT AIRPORTS AIRFARES GUARANTEED ONLY AT TIME OF TICKETING PLEASE ASK US ABOUT TRAVEL INSURANCE COVERAGE FOR AFTER HOUR EMERGENCIES BETWEEN 9PM AND BAM EST PLEASE QUOTE ACCESS CODE 2890 ... . 1- 800-668-9147 OUTS I DE CANADA/USA CALL COLLECT 416-808-1888 *

TO ACCESS NEGOTIATED RATES FOR VISA PROCESSING PLEASE VISIT WWW . CA . CIBT . COM/10311 OR CALL 1-888-665-9956 WITH ACCOUNT CODE 10311 AIRFARE COS TING AND CONDITIONS ROUTING FROM SARNIA TO VIENNA VIA MUNICH AND ROUTING FROM VIENNA TO SARNIA VIA FRANKFURT CLASS BUSINESS CLASS FARE TYPE RETURN FARE CAD4475 . 00PLUS TAXES OF APPROX CAD917 . 82PER PERSON TOTAL COST APPROX CAD~ PER PERSON PAYMENT DUE 29JUN IN ADDITION TO PRICES OUTLINED ABOVE A FAMILY PLAN PROCESSING FEE 0F(CAD1003PLUS APPLICABLE TAXES APPLIES FOR TOTAL BOOKING THIS WILL BE BI~D AS A SEPARATE CHARGE ON YOUR CREDIT CARD STATEMENT . (> JSV \-\S "( PLEASE NOTE PROCES~ING FEES ARE NON REFUNDABLE . IMPORTANT NOTE FARES ARE NOT GUARANTEED UNTIL PAID IN FULL AND TICKETS ISSUED . FARES MAY BE WITHDRAWN OR MAY BE INCREASED SUBSTANTIALLY WI TH NO NOTICE. IN ORDER TO AVOID THIS PLEASE ASK US TO

n

Page 5of 7

Gmail - Fw: Travel Reservation October 17 for MS ANN LOUISE GRAY ( ISSOE YOOR TICKETS AS SOON AS POSSIBLE . ANY INCREASE OR CHANGE IN FARE PRIOR TO TICKETING IS THE SOLE RESPONSIBILITY OF THE COSTOMER . MIN STAY N/A MAX STAY N/A CHANGES SHOOLD BE 7 DAYS PRIOR TO DEPARTORE// CHARGE CAD250 . 00PLOS ANY FARE DIFFERENCE PLATINOM TRAVEL VOLONTA..'

Gmail - Fw: Travel Reservation October 17 for MS ANN LOUISE GRAY Page 7of7 ( (

https ://vvvvw. virtual lythere .com/new/reservationsChron.htm I? emai lType=EMX&host= l \V&pnr=N l JCGJMDl IUK&name=GRA Y&language=O&ernail=2

AMEX CANADA INC. WWW.A?vtERICANEXPRESS.CA 101 McNabb St., Markham, ON, L3R 4H8/101 rue McNabb, Markham ON, L3R 4H8

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