The Open Source Telco, KS Lau, Multi-Byte Info Technology
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Transcript of The Open Source Telco, KS Lau, Multi-Byte Info Technology
A GU I D E T O MVN E
MVNOBUSINESS
LATESTNEWS
Ø Onmay2013,MIITissuedtheMVNOpilotprograminChina
Ø Since2000,EuropeandNorthAmericaledthewaveofMVNOdevelopmentandnowtheyareenteringintoamaturestagetocreatenewvalue
Ø Since2005,AsiaPacificstarttoleadthesecondwaveofthegrowthofMVNO
Ø Nowthere’s1207MVNOintheworld,723areinEurope,197inAsiaPacificand174areinNorthAmerica1
1SourcefromDeloiOe’sstaPsPcsfromPrepaidMVNOWebsite
RadioAccess
CoreNetwork
VAS Billing CustomerService
MarkePng Sale
MNO Reseller(ThinMVNO)
MNO ServiceProviderMVNO
MNO EnhancedServiceProviderMVNO
MNO FullInfrastructureMVNO(ThickMVNO)
MVNOCATEGORIES
FULLMVNOINFRASTRUCTURE
MSC Server
PGW GGSN
HLR HSS/SPR
PCRF
MVNE
MNO
Media Gateway
SBC IN/SCP
DRA DEA
USSD Gateway
SMSC
OCS
ZTE
TeleStax
Hong Kong MVNO �
2001 2010 2009 2002 2013 2012 2011 2015 2014
�Milestone for 3G, 4G and MVNO services launch�
ü 2002.09 totally 7
MVNOs licensee �
ü 2015.09 totally
23 MVNOs
licensee�
ü 2009.01 First 4G
license release�
ü 2012.03 First 4G
service launched�
ü 2001.09 Hong
Kong 3G license
release
ü 2004.01 First 3G
service launched�
MVNESERVICEOFFERING
1. NumberingResources
2. SubscriberServices
3. Sales/MarkePngSupport
4. CustomerServiceSupport
5. BillingSupport
6. ApplicaPonSupport
7. HosPngSupport
8. In-HouseDevelopedPlaaorm
1.NUMBERINGRESOURCES
Ø MobileNumber:• HKMVNOMobilenumber
• ChinaUnicom+861709MVNOMobilenumber
• ChinaGMCCMobileNumber
• ChinaCMHKMobileNumber
Ø CustomerServiceNumber:• China400naPonalaccessfixednumber
• HongKongfixedlineaccessnumber
2.SUBSCRIBERSERVICES
Ø Postpaid/Prepaid• SIM/USIMproducPonwithSTK/OTASupport• Voice:MO/MT,CallForward,VoiceMail,IDD,voicewholesale,AsiavoiceterminaPonviaVoIP
• Data:2G/3G/4G,day/monthplan,throOling,usagealert,wholesaledata• SMS:peer-to-peer,promoPonalmessage,corporateAPI,AsiaterminaPon,AmericaterminaPon
Ø RoamingSupport• DayCapdataplaninselectedcountries• CAMELorCallbacksupportforPrepaidVoice
Ø AddiPonalServices• Single/MulPpleSIMmulPpleIMSIsupportwithseamlessvoice/smsforwarding
2.1MULTI-IMSISIM
PreloadallIMSIProfileProfile1:IMSI-1,Ki-1Profile2:IMSI-2,Ki-2Profile3:IMSI-3,Ki-3::
2.2SIMTOOLKITMENU
GSMETSI11.141) ResettheIMSI/Ki/SMSCno.2) STK–refreshcommandtophone3) PhoneIniPalizetheSIMand
reconfiguretheSMSCno.4) LocaPonUpdatewiththenew
IMSI
2.3OTASERVICEPROVISION
Wheneversubscriberselectthe“RequestNewNumber”withdataserviceon
3.SALES/MARKETINGSUPPORT
Ø TeleMarkePng• Coldcallwith/withoutcalllist• 7x24SalesHotline
Ø OnlineMarkePng• WeChat,Facebook,TaoBaoShop
• 7x24OnlineSalesChat
4.CUSTOMERSERVICESUPPORT
Ø 7x24CustomerServiceHotline• DedicatedorSharedheadcount• China400naPonalnumbercalling
• VoiceSecretarialService• Usagechecking• Serviceenquirye.g.numberporPng,billchecking,ratechecking,etc.
4.1CUSTOMERSERVICESUPPORT
5.BILLINGSUPPORT
Ø PostpaidCustomerInvoice
Ø CustomerWebInterface• Bill/PlanChecking• Topup• Callforwarding• SMSsending
Ø WholesaleWebInterface
• SubscriberManagemente.g.acPvaPon/deacPvaPon/planchange/SIMreplacement
• CDRchecking
5.1BOSSSYSTEMDIAGRAM
CMHK System
��
Router & Firewall Internet/���
��
Router & Firewall
2M E1 List Line
2M E1 List Line
5.1PROVISIONING,BILLING&PAYMENTSERVICE
�� Internet/���
��
Real -Time Activation
Daily CDR
Per 20 Minute CDR
Real -Time Activition
Real -Time Activition
Per 1 hour CDR VISA/MASTER
Alipay/Union-Pay
���
5.2WHOLESALEWEBINTERFACE
5.3WHOLESALEWEBINTERFACE
5.4WHOLESALEWEBINTERFACE
6.APPLICATIONSUPPORT
Ø VoIPClientSupport
Ø MobileDeviceManagement(MDM)• SMS/STK/OTA
Ø RedirecPontoManagementPortal
• Outofbalance• FirstPmeLogin
6.1VOIPCLIENT
Moreservicescanbeupandcalleduponuserrequest,andevenadverPsementcouldbemade
7.HOSTINGSUPPORT
Ø DataCenter• 7x24NOC• 10HoursBackupBaOery• -48VDCor220vAC• LocaPoninHongKong,KwaiChung
Ø HosPngManagement• Domain/IP/broadband
• WebSite
8.IN-HOUSEDEVELOPEDPLATFORM
Ø OCS(OnlineChargingSystem)• Diameterinterface• 3G/4GChargingSupport• InterfacetoGGSN/PGW(diameter)
• InterfacetoSPR(diameter)• InterfacetoSMSC(diameter)• InterfacetoCamelGateway(hOp)
Ø SMSC
Ø USSDGateway
Ø AFP(AutomaPcForwardingPlaaorm)• GSMMAPSignalinggateway
Ø BOSS(Billing&OperaPonSupportSystem)
8.1MVNOSERVICENODE
HLR/HSS
SGSN/SGW
VirtualVLR
HLR/HSS
MSC/VLR
AppServerSMS/API
Billing
CSServer
OTAServer
MNO MVNO
GMSC
GGSN/PGWMME
SMSC
USSDG/W
MNOPRICESTRUCTURE
CostPlusSpectrumCost
+Infra-StructureCost
+AdministraPonCost
+Profit
RetailMinus
RetailPrice
-Discount
MNO2GPRICEITEMS
VoiceIDD
MO(MobileOriginate)
MT(MobileTerminaPng)
SMSIntra-Operator
Inter-Operator
InternaPonal
MNO3G/4GPRICEITEMS
Data
UplinkTraffic
DownlinkTraffic
OTHERCOST
Ø NetworkCost• PnetCharges• Inter-OperatorSMSCharges• PorPngCharges• Trunk/InternetCost• SIMcardcost
Ø MarkePng/SalesCost
Ø CustomerServiceHotline
Ø Billing&ManagementSysem
IOT–INTERNETOFTHINGS
MBMVNOADVANTAGE…1Ø Security
• Allend-device,Server,end-usercanbeconnectedtothesamemobileprivatenetwork
• ServerApplicaPoncanbehostedinourDataCenter
• RemoteaccesstodeviceviaVPN
MBMVNOADVANTAGE…2Ø SIMCustomizaPon
• NetworkName
• Art-work• Brandandlabel
MBMVNOADVANTAGE…3Ø HongKong–ChinaCrossborderservices
MBMVNOADVANTAGE…4Ø Customerinterfacefor
• ServiceProvisioning• Billmanagement