The Only Event for Insurers Capitalizing on the IoT ... Only Event for Insurers Capitalizing on the...
Transcript of The Only Event for Insurers Capitalizing on the IoT ... Only Event for Insurers Capitalizing on the...
September 26-27, 2017 | Four Seasons Hotel | Austin, TX
The Only Event for Insurers Capitalizing on the IoT Opportunity
Adopting IoT to Minimize Risk and Enhance Customer Engagement
35+ Case Studies by Leading American Insurance Companies
Peer-to-Peer Matchmaking and Facilitated VIP Introductions
Insurance Carrier DelegationInsurance Carrier Delegation70%
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THE EVENT
KEY AGENDA TOPICS AND DISCUSSIONS
STAGE OUR ATTENDEES WERE IN IoT IMPLEMENTATION LAST YEAR
As new realities are challenging the way insurers traditionally conduct business, it is essential for insurance carriers to shift their business priorities from restitution to prevention, becoming more customer-focused. Internet of Insurance is the only event bringing together C-and-VP-level insurance executives to share best practices on IoT and AI implementation and optimization and help the industry move forward in terms of revenue maximization and customer engagement. The two-day event will deliver high-level presentations, hands-on and interactive sessions, as well as extended networking and team-building sessions to an audience of pre-qualified insurance carriers.
This is the second annual edition of Internet of Insurance, following on the success of our inaugural
conference in New York City last year, which attracted over 80 insurance companies, 30+ expert speakers, 15 IoT case studies and 10+ hours of workshops.
With risk determination based on individual customers’ characteristics and behaviors becoming more common, advice-led customer interactions are increasingly more frequent and real time. For that reason, both IoT and Artificial Intelligence applications hold enormous potential when it comes to assessing risk and pricing premiums more accurately, as well as reducing claims, identifying fraudulent claims and automating business processes.
Join insurance peers to learn from the results of pilot projects and early case studies on IoT and AI implementation and adoption, overcoming cybersecurity concerns and enhancing customer engagement.
ROI and Business Buy-in for IoT and AI
Becoming Consumer-Centric
AI Applications in Insurance
Wearables for Life Insurance and Workers’ Compensation
Reducing Claims and Loss Ratios
Enhancing Market Penetration for UBI
Identifying Fraudulent Claims
Insuring Autonomous Vehicles
Auto Telematics for Personal and Commercial Vehicles
Smart Homes and Sensor Ecosystems for Commercial Property
Cybersecurity
Blockchain Applications
ARE YOU LAUNCHING A PILOT PROJECT IN THE
NEXT 6 MONTHS?
40% NO,
Looking for more
information
60% YES,
Ready to start
program
WHEN DO YOU PLAN TO INVEST
IN IoT?
41%
31%
7%5%
16%
6-12 months
Already investing
Evaluating Options
0-6 months
12-18 months
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SAMPLE OF 2016 INSURANCE CARRIERS IN ATTENDANCE
2017 SPONSORS
WHO SHOULD ATTEND? C-Level Executives, VPs, Director, Managers, Strategists and Consultants of:
• Innovation (Chief InnovationOfficers, etc.) / Chief Science Officer
• Strategy / Strategy & Planning • Digital / Digital Transformation• Data (Chief Data Officer) /
Data Science / Data Architecture / Data Security
• Product / Product Development / Product Operations
• Analytics (Chief Analytics Officer / Chief Data & Analytics Officer)
• Underwriting• Actuarial• Claims / Claims Analytics• UBI (Usage Based Insurance)• Risk / Risk Management• Pricing / Pricing Analysis• Telematics
• Cybersecurity• Technology / IT
(Chief Technology Officers, etc.)• Information
(Chief Information Officers, etc.)• Research• Business Intelligence• Commercial Auto / Fleet• IoT• Connected Cars
“ I got to meet a lot of very interesting people looking to solve very difficult problems.”
IT Director Progressive Insurance
“ Hearing the diversity of views around how IoT is shaping what people are doing, where and in what parts of the business it most impacts, will help us build better solutions moving forward.”
Innovation Consultant, American Family Insurance
“ I’ve been engaged in the IoT Space for several years, I’ve learned quite a bit coming to this conference and I am extremely glad I came.”
Vice-President and Personal Lines Manager Erie Insurance
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Bronze Executive
Innovation
WHAT’S DIFFERENT ABOUT INTERNET OF INSURANCE USA 2017?
North America’s only conference focused 100% on IoT applications for insurance.
end-user case studies to help sharpen your business case for IoT adoption with frank and open discussion with peers.
Enabling structured peer-to-peer networking and a clarified senior audience to engage with.
insurance delegation
Network with insurance leaders in and out of the conference room: Practical and interactive workshops that will help you tailor discussions to your business needs and gain new ideas from other peers in the industry.
Be inspired by our start-up showcase and gain ideas that could give you the competitive edge.
35+ 70%
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2017 HIGHLIGHTED SPEAKERS
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Paul Smith COO
Journey
Mariel Devesa Head of Innovation Farmers Insurance
Jon-Michael Kowall AVP of P&C Property Product Development and Innovation
USAA
Nino Tarantino CEO
Octo North America
Brad Rutta VP Strategic Partnerships
& Innovation Berkshire Hathaway
Travel Protection
Roel Peeters CEO & Co-Founder
Roost
Robert Bauer MD Commercial Strategy
& Innovation AIG
Jonathan Charak AVP Actuary – Business Insights
Zurich North America Vice-Chair – Automated Vehicle Task Force
Casual Actuarial Society
Neil Sands Global Head of Partnerships
Trov Insurance
Gina Minick Product Management
Arity
Phil Edmundson Founder & CEO
Corvus Insurance
Ted Stuckey Head of Global Innovation Lab
QBE
Vishwa Kolla AVP, Head of Advanced Analytics
John Hancock
Woody Hill VP Safety & Information Services
Texas Mutual
Luke Harris Director of Claims
Metromile
Adam Waldron CIO
Farm Bureau Insurance of Idaho
Paul Garofoli VP Marketing
National Western Life Insurance
Gillian Julius Project Manager
for Innovation Erie Insurance
Manish Agarwal General Partner
AXA Strategic Ventures
Craig Copland SVP Digital Catalyst (IoT Lead)
Swiss Re
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DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
6.45 – 7.30am
Meet in the hotel lobby for a sociable hike by the Colorado River.
8.00 – 8.40am Registration & Welcome Breakfast
8.40am Internet of Business Opening Remarks and Icebreaker Game
8.45am Chairperson’s Opening Remarks
8.55am How Insurance Businesses Are Becoming More Cost-Efficient Through IoT KEYNOTE PANEL: Adapting Insurance Business Models to the IoT Reality The traditional insurance business model is changing as insurance products transform
from commodities to experiences (from products to services). It is essential for 21st-Century insurance carriers to understand how to place premium users at the center of their business models, utilizing IoT-enabled technologies such as auto telematics and wearables to personalize insurance product offerings and create added value.
• Becoming more consumer-centric: How are leading insurance companies implementing data analytics to put premium users at the center of its business?
• Loss mitigation: What is the real impact of IoT in reducing claims costs?
• Risk assessment: How is next-generation data transforming our understanding of risk, moving from being reactive to being proactive?
• Navigating disruption: What are the key stages and organizational strategies in a leading insurance carrier’s path through digital transformation?
MARIEL DEVESA, Head of Innovation, Farmers Insurance PAUL SMITH, COO, Journey JON-MICHAEL KOWALL, AVP of P&C Property Product Development and Innovation, USAA VISHWA KOLLA, AVP, Head of Advanced Analytics, John Hancock JONATHAN CHARAK, AVP and Actuary – Business Insights, Zurich North America
9.25am Monetizing IoT-enabled Data from Minute 0: Streamlining Efficiency Gains • How data analytics will make you more competitive as an insurance business
• Identifying key areas for cost-reduction that can benefit from implementing an IoT strategy
• How does becoming more customer-centric through data analytics translate into revenue generation maximization?
This session is reserved for sponsorship. For further information please email [email protected]
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9.50am Enabling Greater Customer Adoption for Digital Insurance Products • Overcoming barriers to adoption: Understanding what are the main
adoption barriers for digital insurance products
• The Big Brothers Syndrome: Addressing privacy concerns amongst potential UBI premium users
• Added value: Identifying key added value gains within digital insurance innovations
• Adoption drivers: Determining what is driving adoption among UBI and digital insurance premium users
• Behavioral analytics: Implementing behavioral analytics to understand customer needs better
TED STUCKEY, Head of Global Innovation Lab, QBE
10.20am Putting the Customer at the Center of Insurance Insuring in Real Time: Adopting IoT to Revolutionize the Insurance Business Model
and Adapt to the Sharing Economy • Understanding the Sharing Economy: How insurance is being transformed my
shifting consumer trends
• How an innovative auto insurance startup is developing an on-demand product to insure in real time based on driving performance
• Adapting the insurance business model to IoT: Driving digital innovation
PAUL SMITH, COO, Journey
10.40 – 11.20am Networking & Refreshments Morning Break
10.45 – 11.15am One-to-One Business Meetings Network with leading tech innovators that will address your current strategic and
operational priorities in these pre-arranged and mutually agreed meetings. This is a valuable platform to gain perspective on how the latest IoT and telematics innovations can help you overcome challenges specific to your organization, helping you make informed decisions on your IoT strategy.
DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
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11.20am Bound to Disrupt Insurance: Entering the Age of the Sharing Economy ROUNDTABLE DISCUSSION: Insuring the Sharing Economy Despite the apparent success of major industry disruptors such as Uber and Airbnb,
it is key to understand whether the sharing economy has really struck a chord with American consumers. Insurance carriers need to understand where do the largest poten-tial market opportunities lie.
This session will give attendees the opportunity to share their thoughts on how the marketplace is evolving into consumer trends driven by the sharing economy. Choose one of our three groups led by manufacturers to discuss advances within your business and brainstorm challenges. Spend 40 min. with your group leader to work through questions left in a golden envelope, before sharing your conclusions with the audi-ence.
GROUP A: Spotting the Trend: What are the clearest signs of a paradigm shift in how consumers behave in the auto and homeowner spaces?
GROUP B: Anticipating Transformational Change: How are innovative insurers transforming their premiums to capitalize on the sharing economy?
GROUP C: Underwriting Sharing Economy Services: Discussing case studies such as Airbnb’s million-dollar homeowner insurance underwritten by Lloyds or Intact’s master policy for Uber in Canada
Moderated by: ROBERT BAUER, MD Commercial Strategy & Innovation, AIG BRAD RUTTA, VP Strategic Partnerships & Innovation, Berkshire Hathaway Travel Protection
12.20pm Developing On-Demand Insurance Products to Tap into New Market Segments
• From niche to mainstream: What are the main drivers for a wider adoption of digital insurance?
• Key target groups: Identifying key variables (age, income, geolocation) impacting which consumer types are adopting UBI at higher rates
• Incentivization: Evaluating incentives to maximize consumer adoption for telematics, wearables and other IoT-enabled insurance products
• Market expansion: Streamlining a long-term strategy to grow digital insurance market shares and expand into new regions
• Strategic Partnerships: Identifying key data and distribution partners
NEIL SANDS, Global Head of Partnerships, Trov Insurance
12.45 - 1.10pm A 100% Interoperable IoT Protocol: Understanding how Z-Wave’s Intelligent Mesh Network Provides Thorough, Dependable Smart Home Coverage
This session will be presented by a senior representative from Z-Wave.
1.10 – 2.25pm Networking Lunch
DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
Group C
Group B
Group A
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2.25pm AUTO TELEMATICS Private and Commercial Auto Insurance: Leading IoT Implementation
Case Study: Analyzing Vehicle Telematics Data to Mitigate Claims Fraud
• Calculating average cost reductions derived from overcoming claims fraud to determine the ROI of implementing a telematics program in private auto lines
• Identifying key information derived from driving and vehicle data sets that will shed light on claims: What is the data telling you?
• Assessing geolocation, accelerometer, velocity variations, direction and breaking data to increase transparency in the event of an accident
LUKE HARRIS, Director of Claims, Metromile CHRIS JARVIS, Special Investigations Lead, Metromile
2.50pm How Data Analytics Is Revolutionizing Underwriting and Premium Pricing:
• Reducing underwriting fraud and losses by implementing data analytics
• Correlating UBI data with traditional data sets to place new users in premiums more accurately: Are you really insuring the right risk at the right price?
• Implementing cognitive computing to improve underwriting processes
• Understanding how more personalized underwriting and premium pricing will lead to bigger market shares
GINA MINICK, Product Management, Arity
ARTIFICIAL INTELLIGENCE Machine Learning and Cognitive Computing Are Here to Stay
Case Study: Can Artificial Intelligence Augment Customer Experience While Preserving the Human Touch?• Defining key customer-centric
applications
• Natural Language Processing: Exploring text mining, conversation modeling, and context triaging
• Automating Claims: Opportunities to expedite and simplify claim intake
• Human Touch: Creating a seamless and adaptive experience at a customer’s time of need
GILLIAN JULIUS, Project Manager for Innovation, Erie InsuranceADAM BONDI, Software Engineer, Erie InsuranceRHONDA LONGO, User Experience Analyst, Erie Insurance
Implementing Robot Process Automation to Ease New Business and Underwriting Processes for Insurance • Examining how RPA quickly and
automatically gathers and processes precise data related to applicants from internal and external sites
• Calculating the cost reduction derived from implementing RPA throughout the entire underwriting process
• Assessing how much new business underwriting capacity can be freed up by adopting RPA technologies
BILL GALUSHA, Senior Product Marketing Manager Kofax.
DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
1.25 – 2.25pm One-to-One Business Meetings
Network with leading tech innovators that will address your current strategic and operational priorities in these pre-arranged and mutually agreed meetings.
This is a valuable platform to gain perspective on how the latest IoT and telematics innovations can help you overcome challenges specific to your organization, helping you make informed decisions on your IoT strategy.
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3.15pm AUTO TELEMATICS
PANEL: Reducing Claims Processing Times and Costs Through Telematics Data
• How quickly we can an insurer take notice of an accident by analyzing claims cycle times (UBI vs. traditional premiums)?
• How speedily an insurance carrier can confirm available coverage options in the event of an accident by implementing telematics?
• What are the key benefits of deploying innovative strategies for damage assessment and appraisal such as images and videos shared in real time by premium users?
• How can online claim reports help insurance carriers get crucial accident information quicker, providing better customer experiences?
Moderated by: NINO TARANTINO, CEO, Octo Telematics North America
Panelists: LUKE HARRIS, Director of Claims, Metromile
ARTIFICIAL INTELLIGENCE
Identifying Key Machine Learning and Cognitive Computing Applications Across the Insurance Spectrum• What are the key efficiency gains of
applying machine learning to insurance business operations
• What are the real AI implementation opportunities that show the most promise for cost reduction?
• How can computing analyze and contextualize real-time data?
• Calculating the ROI of cognitive computing: What is the payback of automation?
This session is reserved for sponsorship. For further information please email [email protected]
3.50 – 4.20pm Networking & Refreshments Afternoon Break
4.00 – 4.20pm One-to-One Business Meetings Network with leading tech innovators that will address your current strategic and
operational priorities in these pre-arranged and mutually agreed meetings. This is a valuable platform to gain perspective on how the latest IoT and telematics
innovations can help you overcome challenges specific to your organization, helping you make informed decisions on your IoT strategy.
DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
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4.20pm SMART HOMES & COMMERCIAL PROPERTY
PANEL DISCUSSION: How Insurers Are Leveraging IoT-Enabled Sensors to Reduce Claims, Improve Loss Ratios and Mitigate Risk in Residential and Smart Commercial Property Premiums
• Smart water leaks: Gauging the extent to which smart water leaks are contributing to claims reduction
• Smart smoke alarms: Correlating smart smoke alarm implementation with risk mitigation
• Deploying smart meter systems to avoid claims fraud in commercial property
Moderated by: Matteo Carbone, Founder, Connected Insurance Observatory
Panelists: CRAIG COPLAND, SVP Digital Catalyst (IoT Lead), Swiss Re
RICK MCCATHRON, Head of Insurance, Hippo
4.55pm How Digital Sensor Technologies and Data Analytics Are Impacting Fire & Water Claims Costs and Loss Ratios Whilst Revolutionizing Underwriting
• Underwriting residential property: Understanding how data analytics is enhancing accuracy and customer engagement
• Smart water leak detection systems: Comparing claims data to understand to which extent are smart water leak detection systems mitigating risk
• Smart smoke alarms: Analyzing claims data to determine the impact of smart smoke alarms in reducing fire risk
• Demonstrating the business case: Comparing cost structures for homeowner premiums with smart homes technologies vs. standard ones
SEAN HARPER, CEO, Kin Insurance
INTEROPERABILITY & STANDARDIZATION
Ensuring Ease of Integration: Adapting Legacy Systems to IoT• Making the most of legacy system data:
How to ensure ease of integration and interoperability between old and new data systems
• Determining which key legacy system areas need to be upgraded to process vast amounts of real-time IoT-enabled data at the lowest possible cost
• Comparing the cost vs. effectiveness of in-house vs. outsourced cloud data storage systems
• Scalability and bandwidth: Upgrading network capabilities for real-time data aggregation and processing at minimum costs
ADAM WALDRON, CIO, Farm Bureau Insurance of Idaho
Developing Key Strategies to Ensure Maximum Interoperability Across the IoT Ecosystem• Examining how to ensure maximum
IoT interoperability at minimum costs
• Reviewing key IoT standards to determine which option can guarantee maximum interoperability
• Device interoperability: Ensuring interoperability to maximize customer experience
This session is reserved for sponsorship. For further information please email [email protected]
DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
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5.20pm SMART HOMES & COMMERCIAL PROPERTY
PANEL: A Bird’s Eye View: Utilizing Drones and Sensor Innovations to Evaluate Property Damage
• How can drone-level imagery help insurers evaluate property materials and condition more accurately and cost-effectively?
• How can translating drone imagery into a 3D model make it possible to assess damage through AI?
• How can drone technology speed up property claims?
• What are is the cost vs. benefits of applying drone technology in property insurance?
• How can drone technology help P&C insurers assess risk more accurately?
Moderated by: CHARLES MONDELLO, President, Property Drone Consortium
INTEROPERABILITY & STANDARDIZATION
PANEL: Which IoT Standards and Protocols Should Insurance Carriers Invest In?This panel discussion will be led by senior IT executives from insurance companies and tech innovators focusing on comparing the cost vs. effectiveness and interoperability for leading IoT protocols such as ZigBee, Z-Weaver or Bluetooth Low Energy.
Moderated by: MIGUEL FERNANDEZ, Founder, InsureTech ATXADAM WALDRON, CIO, Farm Bureau Insurance of Idaho
5.55pm Close of Day One followed by the IoB Mixr Night
Join us for a social evening of barbecue, fun and continued networking
DAY ONE: EMBRACING DIGITAL TRANSFORMATIONSEPTEMBER 26, 2017
@InternetofBiz | #InsurIoT | https://internetofbusiness.com/events/internet-of-insurance-usa/
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
8.00 – 8.50am Registration & Welcome Breakfast
8.50am Chairperson’s Opening Remarks SCOTT BRADLEY, Founder & CEO, Trym Insurance
9.00am Personalizing Insurance Products Through Digitalization How Can IoT Enable Personalization? Insurance carriers are transforming the way they understand and price risk by applying
IoT-supported data-tracking technologies that are enabling a more accurate assessment of risk for each premium user, contributing to the personalization of insurance.
The key is to gauge risk better, which allows insurers to adjust pricing and ultimately be more competitive in an ever-evolving market.
• How can applying UBI data to actuarial models can help insurers price the right risk at the right price?
• Which data sets are key in a progressive pricing structure?
• What are the underlying costs of transitioning into UBI pricing and how to mitigate them?
• How do insurance companies offset revenue losses derived from price reductions?
ROBERT BAUER, Managing Director Commercial Strategy & Innovation, AIG
9.25am The Next Phase in UBI: Aggregating and Analyzing Real-Time Data • Real-time data monetization: What is the real business advantage
of gaining access to real-time data?
• What are the necessary steps to aggregate and visualize real-time data?
• Bandwidth scalability: Identifying essential platform and connectivity upgrade requirements to achieve real-time data processing and analysis
• Understanding how to implement real-time data analytics to price premiums proactively
This session is reserved for a data analytics provider. For further information please email [email protected]
9.50am SPOTLIGHT SESSION: SMART CARGO INSURANCE How a Leading Cargo Insurer is Developing a Sensor Ecosystem to Minimize Cargo Risk • Justifying the business case: Calculating the ROI of deploying sensor
ecosystems and data analytics
• Risk mitigation: Evaluating how asset tracking can contribute to minimize risk for cargo operations
• From pilot to product: Setting a roadmap for wide commercial adoption of smart cargo insurance strategies
• Transferable lessons: Which benefits of cargo asset tracking can be applied to other insurance product lines?
PHIL EDMUNSON, CEO, Corvus Insurance
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10.00 – 10.40am Networking & Refreshments Morning Break
10.00 – 10.40am One-to-One Business Meetings Network with leading tech innovators that will address your current strategic and
operational priorities in these pre-arranged and mutually agreed meetings.
This is a valuable platform to gain perspective on how the latest IoT and telematics innovations can help you overcome challenges specific to your organization, helping you make informed decisions on your IoT strategy.
10.40am IoT Applications for Product Development ROUNDTABLE DISCUSSION: Transforming Insurance Products Through IoT,
Transitioning from Risk Protection to Risk Prevention Choose one of our three working groups led by manufacturers to discuss
advances within your business and brainstorm challenges. Spend 40 minutes with your group leader to work through the questions left in a golden envelope on your table, before sharing with the full audience the conclusions your group has come to.
GROUP A: The Path from Product to Service: How is IoT enabling a transformation of the traditional insurance value proposal?
GROUP B: Minimizing Risk in Real Time: How can innovative insurance product offerings be used to achieve proactive ways of managing risk in real time?
GROUP C: From Protection to Prevention: How can data sharing be used to create a culture of prevention and safety among UBI and digital insurance premium users?
Moderated by: SCOTT BRADLEY, Founder & CEO, Trym Insurance
TRACY SPADOLA, VP Industry Relations, IDMA
11.40am Life Product Development, Insurance and IoT; Reaching New Altitudes or Failure to Launch? Case Study: Looking at How Austin-based National Western Life’s Newest Life Product • The Spark of Creation
• Integrating Underwriting Analytics
• Assembling Vendor Components
• Establishing and Managing Distribution
PAUL GAROFOLI, VP Marketing, National Western Life Insurance
Group A
Group B
Group C
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
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12.05pm IoT Innovation Den: Startup Technology Brainstorm Be inspired by a series of startup elevator pitches that will keep you at the forefront
of IoT innovations impacting insurance. These inspirational presentations will be evaluated by VC firms specialized in insurtech investments.
VC Judges MANISH AGARWAL, General Partner, AXA Strategic Ventures JOHN POPOLIZIO, CSO, Riverdale Group Start ups ROEL PEETERS, CEO & Founder, Roost BERNHARD LIMBERGER, Director of Operations, Tourmaline Labs OhIoT
12.45pm Reflecting on the Lessons Learnt in the Most Mature Connected Insurance Market • Auto: What is the real impact of telematics on claims reduction and loss ratios
• Smart Homes: How are insurers minimizing homeowners risks by deploying sensor ecosystems: What is the specific impact on claims
• Life: How can wearables and biometrics monitoring reduce health risks: Early market findings
MATTEO CARBONE, Founder Director, Connected Insurance Observatory
1.05 – 2.10pm Networking Lunch
1.25 – 2.10pm One-to-One Business Meetings Network with leading tech innovators that will address your current strategic
and operational priorities in these pre-arranged and mutually agreed meetings.
This is a valuable platform to gain perspective on how the latest IoT and telematics innovations can help you overcome challenges specific to your organization, helping you make informed decisions on your IoT strategy.
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
@InternetofBiz | #InsurIoT | https://internetofbusiness.com/events/internet-of-insurance-usa/
2.10pm HOW WEARABLES ARE TRANSFORMING LIFE INSURANCE AND WORKERS’ COMPENSATION
How IoT Is Revolutionizing the Life Insurance Business Model
• How John Hancock is building its life insurance business model around IoT
• Enhancing customer experience by developing constant engagement with premium users through IoT
• Understanding how IoT adoption is helping John Hancock minimize health risks
• Demonstrating the business case: Comparing the added costs of wearable technology and data analytics vs. losses in fraudulent claims
VISHWA KOLLA, AVP, Head of Advanced Analytics, John Hancock
2.35pm How IoT Can Transform Workers’ Compensation: Deploying Wearables, Beacons, Sensors and VR to Mitigate Risk and Reduce Claim Losses in the Workplace
• Prevention over treatment: Encouraging safer practices in the workplace through VR
• Incentivization: Identifying key strategies in enhancing workers’ engagement with biometrics-tracking technology
• Measuring the impact: Quantifying how IoT-enabled wearables can mitigate risks in the workplace
• Beacons: Exploring beacons as a means of accident prevention in the workplace
• Monitoring Driving Behavior: Deploying telematics to decrease fleet risks
WOODY HILL, VP Safety Services, Texas Mutual
CYBERSECURITY
Identifying Key Cyber Risks and Liability in an Age of Constant Data Flows• Exploring potential cyber risk scenarios
to gauge the impact of data breaches on insurance processes and operations
• Understanding cyber liability: Is it personal or product?
• Quantifying the cost of a data breach to justify the investment in cybersecurity solutions
JOHN POPOLIZIO, CSO, Riverdale Group (currently servicing Blue Cross Blue Shield)
Evaluating Key Cybersecurity Strategies to Protect IoT-Enabled Data• Assessing how cybersecurity can
contribute to mitigate consumers’ concerns about data privacy
• Examining the cost vs. effectiveness of cybersecurity protocols
• Determining the cost of IoT-enabled data breaches within an insurance carrier to justify cybersecurity costs
This session is reserved for sponsorship. For further information please email [email protected]
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
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3.00pm HOW WEARABLES ARE TRANSFORMING LIFE INSURANCE AND WORKERS’ COMPENSATION
PANEL: Life Insurance and Workers’ Comp: Implementing IoT-Enabled Wearable Technology and Smart Clothing to Reduce Fraudulent Claims and Improve Risk Prevention
• Risk profiling: How can wearables and sensors help insurers profile risk more accurately in real time?
• Proving financial returns: What is the business case for connected lifestyles and workplaces?
• Underwriting: How data analytics are impacting life insurance underwriting
• Bluetooth Sensors: How can Bluetooth sensors warn workers of workplace risks in real time and reduce claims?
• VR Technology: Implementing VR demos to train workers on risk-aversion practices and help them understand workplace risks better
Moderated by: HUGH TERRY, Founder, The Digital Insurer
DEREK KUEKER, VP and Actuary, Data Solutions, RGA
CYBERSECURITY
PANEL: Utilizing IoT to Develop Cyber Risk Insurance Products• What are the main cyber risk variables
and how should insurers infer the underwriting of cyber risk premiums?
• What is the real market potential and feasibility of cyber risk insurance products?
• Who is liable in the event of a cyberattack or data breach?
Moderated by: ALBERT BETTS, Executive Director, Insurance Council of TexasGARRETT KOEHN, President Northwestern Crump Offices and Western Regional Director, CRC Insurance
3.40pm Networking & Refreshments Afternoon Break
3.50pm One-to-One Business Meetings Network with leading tech innovators that will address your current strategic and
operational priorities in these pre-arranged and mutually agreed meetings. This is a valuable platform to gain perspective on how the latest IoT and telematics
innovations can help you overcome challenges specific to your organization, helping you make informed decisions on your IoT strategy.
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
@InternetofBiz | #InsurIoT | https://internetofbusiness.com/events/internet-of-insurance-usa/
4.10pm INSURING AUTONOMOUS VEHICLES
Examining Liability in Autonomous Vehicles: How Does Personal Liability Become Product Liability?
As driverless technologies develop, liability is transferring from drivers to products. It is essential to understand how this process will unfold and what are the implications for auto insurance carriers.
• Determining how liability changes from personal to product
• Understanding when and how ADAS functions can be turned off
• Examining the implications of ADAS systems on liability
• Ascertaining how liability dynamics will impact underwriting and premium pricing
JONATHAN CHARAK, AVP and Actuary – Business Insights, Zurich North America
4.35pm Commercial Driverless Vehicles: How Digital Innovation Is Minimizing Risk and Enhancing Client Engagement
• Understanding how IoT is revolutionizing customer experience for commercial auto premium drivers
• Assessing how telematics are impacting commercial auto premium pricing
• Evaluating methods to leverage fleet data to develop scores for commercial auto driver
• Insuring Autonomous Fleets: Understanding the business case
CHRISTOPHER LEE, CEO, Albus Insurance
BLOCKCHAIN APPLICATIONS FOR INSURANCE
Implementing Blockchain Applications to Detect Fraud and Prevent Risk• Utilizing blockchain’s ability to
provide a public ledger across multiple untrusted parties to eliminate errors and detect fraudulent activity
• Deploying a decentralized digital repository to independently verify the authenticity of customers, policies and claims
This session is reserved for sponsorship. For further information please email [email protected]
Claims handling: Deploying smart contracts to provide more transparency to premium users and enhance perceived fairness of tariffs and claims• Combining blockchain solutions with
data from mobile devices, sensor data and satellite imagery to accelerate claims payments
• Utilizing blockchain technologies to secure personal data by implementing customer-controlled identity verification
ALAN D. COHN, Adjunct Professor, Georgetown University & Of Counsel, Blockchain Alliance, Steptoe & Johnson
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
@InternetofBiz | #InsurIoT | https://internetofbusiness.com/events/internet-of-insurance-usa/
5.00pm INSURING AUTONOMOUS VEHICLES
How Will Autonomous Driving and ADAS Impact Claims Severity and Frequency?
• Estimating expected timelines for the development of driverless technologies
• Understanding the behavioral factors that will influence the expected rates of adoption for driverless cars
• Examining the potential impact of communicating vehicles
• Calculating the potential cost for driverless vehicles claims
• Understanding which types of claims are likely to increase and which likely to decrease as vehicles become increasingly automated
• Examining how ADAS technologies are impacting Risk and Claims today through evaluation of early data on autonomous vehicles currently in use.
JAMES KUHR, Research Associate, Center for Transportation Research – University of Texas at Austin
5.30pm Chairperson’s Closing Remarks and End of Conference
BLOCKCHAIN APPLICATIONS FOR INSURANCE
PANEL DISCUSSION: Underwriting automation: Implementing smart contracts to automate underwriting and actuarial processesIn this panel discussion, leading IT executives from insurance carriers and tech providers will discuss the opportunities blockchain technology holds to automate actuarial processes, achieving lower error margins and reduced costs in the underwriting process.
Moderated by: GWENN BEZARD, Partner, AitePanelists: ALAN D. COHN, Adjunct Professor, Georgetown University & Of Counsel, Blockchain Alliance, Steptoe & Johnson
DAY TWO: MAXIMIZING REVENUE GENERATIONSEPTEMBER 27, 2017
SPONSORS AND MEDIA
@InternetofBiz | #InsurIoT | https://internetofbusiness.com/events/internet-of-insurance-usa/
By Becoming a Solution Provider Partner at Internet of Insurance 2017 You Can Benefit From…• One-to-one meetings: take part in pre-scheduled meetings with pre-qualified manufacturers
who are looking to invest in new IoT solutions• Speaking opportunities: build brand awareness and engagement amongst leading manufacturers• Networking: showcase your expertise and experience during a variety of networking receptions
with senior figures from manufacturing organizations• Cost and time efficiency: spend two and a half days meeting decision makers for IoT investment
Because We Pre-Qualify All Our Delegates You Will Receive Information on:
SUPPORTING ASSOCIATIONS & MEDIA PARTNERSOfficial TV Partner
Media Partners
Research Partner
• Delegate responsibilities• Investment timeframes
• Budgets plus current and future initiatives• Specific products and services that each
delegate is interested in
CONTACT US | General Inquiries: +1 857 214-2240
Logan Fleck [email protected]
Phillip Yacouby [email protected]
Sponsorship Opportunities:Press & Marketing:
Juan Monge [email protected]
Program Opportunities:
Association Partners
@InternetofBiz | #InsurIoT | https://internetofbusiness.com/events/internet-of-insurance-usa/
VENUE & LOCATION
Four Seasons Austin, TexasInternet of Business has secured preferential rates for your stay during Internet of Insurance. To take advantage of these rates, simply contact [email protected] and a member of the operations team will be happy to book your stay for you.
DETAILS ON THE VENUE A resort-like haven just steps from Austin’s central business and entertainment districts, Four Seasons Hotel in downtown Austin boasts an unrivalled setting on the banks of Lady Bird Lake.
98 San Jacinto Blvd, Austin, TX 78701 fourseasons.com Tel: +1 (512) 478 4500
VENUE AND LOCATION
PRICE
INSURERS May Qualify for a Free Pass
VENDORS $1995 **There are a limited number of vendor passes available
Register online: https://internetofbusiness.com/events/
internet-of-insurance-usa/register/ Or call: +1 (857) 214-2240