The OECD and electronic records 18June 2001 Head of OECD Archives and Records Management Service ...

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The OECD and The OECD and electronic records electronic records 18June 2001 Head of OECD Archives and Records Management Service http:// www.oecd.org Mary-Ann Grosset Organisation for Economic Co-operation and Development

Transcript of The OECD and electronic records 18June 2001 Head of OECD Archives and Records Management Service ...

The OECD and electronic The OECD and electronic recordsrecords

18June 2001

Head of OECD Archives and Records Management

Service

http://www.oecd.org

Mary-Ann Grosset

Organisation for Economic Co-operation and Development

Some key dates and our missionSome key dates and our mission

Implementing electronic records Implementing electronic records managementmanagement

Some key dates and our missionSome key dates and our mission

Some key datesSome key dates

19961996 Selection of iRIMS as records management software

Implementation and use within the service

1st user requests for electronic archiving

Implementation of the 2 first applications

2000-20012000-2001 Installation and use in approximately 15 Directorates

19971997

19991999

19981998

Our missions since 1998Our missions since 1998

The management of the OECD’s current and intermediate records paper, electronic, microfilms, etc..

Space management

physical and electronic

Publicity and visibility of the service

The quality of the service provided

Publicity and visibility of the service

Dialogue and presence in the DirectoratesDialogue and presence in the Directorates

Training and help on the use of iRIMS

Guided tours of the records management service

Demonstrations of iRIMS

Help in processing the backlog

Help in preparing the inventories

Installation of the software shortly after a request is made

Some key dates and our missionSome key dates and our mission

Implementing electronic records Implementing electronic records managementmanagement

Criteria needed to implement electronic Criteria needed to implement electronic records managementrecords management

How it is implementedHow it is implemented

Some examples of usage within the OECDSome examples of usage within the OECD

How to archive, retrieve and use an How to archive, retrieve and use an electronic recordelectronic record

Criteria needed to implement electronic Criteria needed to implement electronic records managementrecords management

Criteria needed to implement Criteria needed to implement electronic records managementelectronic records management

Flexible and powerful records management

software

Internal archiving rules

Management of the paper records

under control

Professional and human qualifications

Recognition of the competency, role and field

of responsibility of the service

IT support

The qualificationsThe qualifications

ProfessionalProfessional

HumanHuman

Professional qualifications

Very good knowledge of the functioning of the OECD

Very good knowledge of the types of records produced by the OECD

Very good mastery of iRIMS

Ability to find solutions to filing problems adapted to the needs of each service

Human qualifications

DialogueListen

Be available

Be flexible

Be professional

How it is implementedHow it is implemented

Criteria needed to implement electronic Criteria needed to implement electronic records managementrecords management

Implementation strategyImplementation strategy

The service’s roleThe service’s role

Preparation and installation of Preparation and installation of the first 2 applicationsthe first 2 applications

Implement the software upon Implement the software upon request in different servicesrequest in different services

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1. Implementation strategy1. Implementation strategy

Installation and use of iRIMS in the Records Management service

Implement progessively at staff members’ request :

Implementation in 2 key areas having lots of visibility following a request from the IT Department

At the level of the service when implementing records management, or

In order to respond to a specific need

Users

Archives and Records Management service

Software supplierIT Department

2. The service’s role2. The service’s role

3. Preparation and installation 3. Preparation and installation of the first 2 applicationsof the first 2 applications

Needs analysis

Analyse the required

developments

Detailed study of the needs

with the supplier

Supplier provides development proposals

to records staff

Records staff consults users for

agreement

Developments made by supplier and tests made by records staff

User training

Production

4. Implement the software upon 4. Implement the software upon request in different servicesrequest in different services

Study the needs of the service

Define the tasks and the work that is done

1st step1st step

Install the software and provide training

Do the inventory and enter the backlog in the software

Define access rights to the software based on the service’s needs

2nd step2nd step

4. Implement the software upon 4. Implement the software upon request in different servicesrequest in different services

How it is implementedHow it is implemented

Criteria needed to implement electronic Criteria needed to implement electronic records managementrecords management

Some example of usage within the OECDSome example of usage within the OECD

Correspondence tracking in the Secretary-General ’s office

Management of the follow-up on responses or requested actions

Distribution list management

Management of the different versions of the same document

Link between the incoming and the outgoing mail

Corrigendum, Addendum, etc..

The e-mail is dragged and dropped from MS Outlook into the software

The document is registered in the software then scanned

or

Archiving of the electronic versions of the documents

Other examples

Management, storage and retrieval of paper and electronic records structured archiving of e-mail, MS Word files, Excel spreadsheets, etc..

Referencing of Committee and Directorate structures, mandates, evolution over time, etc..View documents produced by each of them

Referencing and retrieval of OECD official documents and publications, electronic versions and copy on microfilm or microfiche

How it is implementedHow it is implemented

Criteria needed to implement electronic Criteria needed to implement electronic records managementrecords management

Some example of usage within the OECDSome example of usage within the OECD

How to archive, retrieve and use an How to archive, retrieve and use an electronic recordelectronic record

How to archive an electronic How to archive an electronic recordrecord

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Receive Record

Enter document metadata into iRIMS

Scan paper document using

standard scanning software

Drag and drop records, Emails or MS Outlook

folders into iRIMS

Other record formats

Dispose of record

The Workflow

Electronic record or Email

File paper record

Metadata of each record profiled automatically

Store record in iRIMS

Theme, title, dates, format, keywords, physical location of paper

record, retention period, etc..

MS Word, Excel files, Images, MS Outlook emails or folders,

MS Explorer folders,etc..

Paper, tapes, slides, etc..

Procedure suggested for e-mailProcedure suggested for e-mail

iRIMSiRIMS

Public FolderPublic Folder

User2 email

User1 emailUser1 email

Current records

Intermediate records

Historical records

User1

Storing and Searching for e-mail records

2 tools: MS Outlook

iRIMS

Official correspondence

Personal mail

Individual MS Outlook Individual MS Outlook email accounts email accounts

Only file a Unique copy of the emails

At the At the beginningbeginning of a new year FILTER the of a new year FILTER the previous year’s emails and import only those previous year’s emails and import only those having archival value into iRIMShaving archival value into iRIMS

Only file a Unique copy of each message

Daily: Move a selection of the active records into the Directorate’s public folder

iRIMSiRIMS

Public FolderPublic Folder

Processing of E-mail

1.1. 2.2.

3.3.

(2) Drag the email to the iRIMS Filing

Bin Wizard

Archiving an e-mail in iRIMS

(1) Select the email (or MS Outlook folder) to be archived

(3) The iRIMS Filing Bin Wizard is opened with my

Favourite Folders displayed

(4) Highlight the folder in which the message is to

be archived

Archiving an e-mail in iRIMS (cntd)

The email is automatically

indexed in iRIMS

Archiving an e-mail in

iRIMS (cntd)

How to retrieve an electronic How to retrieve an electronic recordrecord

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ViewElectronicdocument

FetchPaper

document

Request to retrieve a document is made

Use metadata to search for record

Select object

Software in which documentproduced is opened

Retrieving and viewing records

Can search on most fields of a record keywords, dates, retention period, full-text,...

Searching for records

The fast search (single-criteria)

The advanced search (multi-criteria)

2 methods

(2) I select the field I wish to search on

(3) I enter the search criteria

The fast search

(1) I select the level I wish to search on

(4) I launch the search

(1) I can select several criteria to refine my search

The advanced search: multi-criteria

(2) I launch the search

How to use an electronic How to use an electronic recordrecord

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View an electronic record

Send an electronic from within iRIMS

2 examples

Viewing an electronic record

iRIMS opens the electronic version of the document

Select the document and click on Open

(1) I select the document and click

on the right button of the mouse and

choose the option Open

Send an electronic record from iRIMS

(2) iRIMS automatically prepares the message

in Outlook with the document as an

attachment

(3) I send the message

The outcome

Information readily accessible

Do not depend on human memory

Decrease time spent looking for records

Decrease physical and server space needed for storage

Prepare future archives