The North Face-white down jacket - NCA i North Face-white down jacket.pdf · Description of...
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Description of Garment: White Down Jacket Manufacturer: The North Face RN#: 61661 Care Label Instructions: Do Not Dryclean, Machine Wash Warm, Tumble Dry Warm Problem: The manufacturer has used an adhesive binder at all of the seamed areas of this jacket. When laundered as instructed by the care label, the adhesive partially dissolved, discoloring all of the areas where it was applied ( the seamed areas). Responsibility: The manufacturer’s. The manufacturer has used an adhesive binder on this jacket that failed when processed in accordance with the care label instructions. Drycleaner: Explain to the customer that the above- mentioned problem may occur when the jacket is laundered. Because this jacket may prove to be unserviceable, we recommend that a signed release of liability be obtained prior to acceptance. Recommendation: If this jacket fails when processed by the instructions in the care label, it should be returned to the place of purchase for a refund or exchange. © Any reproduction or re-printing of this material is prohibited without the prior written consent of The National Cleaners Association
Transcript of The North Face-white down jacket - NCA i North Face-white down jacket.pdf · Description of...
Description of Garment: White Down Jacket Manufacturer: The North Face RN#: 61661 Care Label Instructions: Do Not Dryclean,
Machine Wash Warm, Tumble Dry Warm Problem: The manufacturer has used an adhesive
binder at all of the seamed areas of this jacket. When laundered as instructed by
the care label, the adhesive partially dissolved, discoloring all of the areas
where it was applied ( the seamed areas).
Responsibility: The manufacturer’s. The manufacturer has used an adhesive binder on this jacket that failed when processed in accordance with the care label instructions. Drycleaner: Explain to the customer that the above- mentioned problem may occur when the jacket is laundered. Because this jacket may prove to be unserviceable, we recommend that a signed release of liability be obtained
prior to acceptance.
Recommendation: If this jacket fails when processed by the instructions in the care label, it should be returned to the place of purchase for a refund or exchange. © Any reproduction or re-printing of this material is prohibited without the prior written consent of The National Cleaners Association
