The NonprofitManager’s ResourceDirectorySecond Edition

Ronald A. Landskroner

John Wiley & Sons, Inc.New York • Chichester • Weinheim • Brisbane • Singapore • Toronto

Innodata0471273325.jpg

The Nonprofit Manager’sResource Directory

Second Edition

Wiley Nonprofit Law, Finance, and Management SeriesThe Art of Planned Giving: Understanding Donors and the Culture of Giving by Douglas E. White

Beyond Fund Raising: New Strategies for Nonprofit Investment and Innovation by Kay Grace

Budgeting for Not-for-Profit Organizations by David Maddox

Careers in Fund-Raising by Lilya Wagner

The Complete Guide to Fund Raising Management by Stanley Weinstein

The Complete Guide to Nonprofit Management by Smith, Bucklin & Associates

Critical Issues in Fund Raising edited by Dwight Burlingame

Cultivating Diversity in Fund-Raising by Janice Gow Pettey

Faith-Based Management: Leading Organizations That Are Based on More Than Just Mission by Peter Brinckerhoff

Financial and Accounting Guide for Not-for-Profit Organizations, Sixth Edition by Malvern J. Gross, Jr., Richard F. Larkin, John H. McCarthy, PricewaterhouseCoopers LLP

Financial Empowerment: More Money for More Mission by Peter Brinckerhoff

Financial Management for Nonprofit Organizations by Jo Ann Hankin, Alan Seidner, and John Zietlow

The First Legal Answer Book for Fund-Raisers by Bruce R. Hopkins

Fund-Raising Fundamentals: A Guide to Annual Giving for Professionals and Volunteers by James M. Greenfield

Fundraising Cost Effectiveness: A Self-Assessment Workbook by James M. Greenfield

Fund-Raising Regulation: A State-by-State Handbook of Registration Forms, Requirements, and Procedures by Seth Perlman and Betsy Hills Bush

Grantseeker’s Budget Toolkit by James A. Quick and Cheryl S. New

Grantseeker’s Toolkit: A Comprehensive Guide to Finding Funding by Cheryl S. New and James A. Quick

Grant Winner’s Toolkit: Project Management and Evaluation by James A. Quick and Cheryl S. New

High Impact Philanthropy: How Donors, Boards, and Nonprofit Organizations Can Transform Nonprofit Communities by Kay SprinkelGrace and Alan L. Wendroff

High Performance Nonprofit Organizations: Managing Upstream for Greater Impact by Christine W. Letts, William P. Ryan, and Allen Grossman

Improving the Economy, Efficiency, and Effectiveness of Nonprofits: Conducting Operational Reviews by Rob Reider

Intermediate Sanctions: Curbing Nonprofit Abuse by Bruce R. Hopkins and D. Benson Tesdahl

International Fund Raising for Nonprofits by Thomas Harris

International Guide to Nonprofit Law by Lester A. Salamon and Stefan Toepler & Associates

Joint Ventures Involving Tax-Exempt Organizations, Second Edition by Michael I. Sanders

The Law of Fund-Raising, Second Edition by Bruce R. Hopkins

The Law of Tax-Exempt Healthcare Organizations, Second Edition by Thomas K. Hyatt and Bruce R. Hopkins

The Law of Tax-Exempt Organizations, Seventh Edition by Bruce R. Hopkins

The Legal Answer Book for Nonprofit Organizations by Bruce R. Hopkins

A Legal Guide to Starting and Managing a Nonprofit Organization, Third Edition by Bruce R. Hopkins

The Legislative Labyrinth: A Map for Not-for-Profits, edited by Walter Pidgeon

Managing Affordable Housing: A Practical Guide to Creating Stable Communities by Bennett L. Hecht, Local Initiatives SupportCorporation, and James Stockard

Managingnonprofits.org by Bennett L. Hecht and Rey Ramsey

Mission-Based Management: Leading Your Not-for-Profit in the 21st Century, Second Edition by Peter Brinckerhoff

Mission-Based Management: Leading Your Not-for-Profit in the 21st Century, Second Edition, Workbook by Peter Brinckerhoff

Mission-Based Marketing: How Your Not-for-Profit Can Succeed in a More Competitive World by Peter Brinckerhoff

Nonprofit Boards: Roles, Responsibilities, and Performance by Diane J. Duca

Nonprofit Compensation and Benefits Practices by Applied Research and Development Institute International, Inc.

The Nonprofit Counsel by Bruce R. Hopkins

The Nonprofit Guide to the Internet, Second Edition by Michael Johnston

Nonprofit Investment Policies: A Practical Guide to Creation and Implementation by Robert Fry, Jr.

The Nonprofit Law Dictionary by Bruce R. Hopkins

Nonprofit Compensation, Benefits, and Employment Law by David G. Samuels and Howard Pianko

The Nonprofit Handbook, Third Edition: Management by Tracy Daniel Connors

The Nonprofit Handbook, Third Edition: Fund Raising by James M. Greenfield

The Nonprofit Manager’s Resource Dictionary, Second Edition by Ronald A. Landskroner

Nonprofit Organizations’ Business Forms: Disk Edition by John Wiley & Sons, Inc.

Planned Giving: Management, Marketing, and Law, Second Edition by Ronald R. Jordan and Katelyn L. Quynn

The Private Foundation Answer Book by Bruce Hopkins and Jody Blazek

Private Foundations: Tax Law and Compliance by Bruce R. Hopkins and Jody Blazek

Program-Related Investments: A Technical Manual for Foundations by Christie I. Baxter

Reengineering Your Nonprofit Organization: A Guide to Strategic Transformation by Alceste T. Pappas

Reinventing the Universe: Managing and Financing Institutions of Higher Education by Sandra L. Johnson and Sean C. Rush,PricewaterhouseCoopers LLP

The Second Legal Answer Book for Nonprofit Organizations by Bruce R. Hopkins

The Second Legal Answer Book for Fund Raisers by Bruce R. Hopkins

Social Entrepreneurship: The Art of Mission-Based Venture Development by Peter Brinckerhoff

Special Events: Proven Strategies for Nonprofit Fund Raising by Alan Wendroff

Starting and Managing a Nonprofit Organization: A Legal Guide, Third Edition by Bruce R. Hopkins

Strategic Communications for Nonprofit Organizations: Seven Steps to Creating a Successful Plan by Janel Radtke

Strategic Planning for Nonprofit Organizations: A Practical Guide and Workbook by Michael Allison and Jude Kay, Support Center forNonprofit Management

Streetsmart Financial Basics for Nonprofit Managers by Thomas A. McLaughlin

A Streetsmart Guide to Nonprofit Mergers and Networks by Thomas A. McLaughlin

Successful Marketing Strategies for Nonprofit Organizations by Barry J. McLeish

Successful Corporate Fund Raising: Effective Strategies for Today’s Nonprofits by Scott Sheldon

The Tax Law of Colleges and Universities by Bertrand M. Harding

Tax Planning and Compliance for Tax-Exempt Organizations: Forms, Checklists, Procedures, Third Edition by Jody Blazek

The Universal Benefits of Volunteering: A Practical Workbook for Nonprofit Organizations, Volunteers and Corporations by Walter P. Pidgeon, Jr.

Trade Secrets for Every Nonprofit Manager by Thomas A. McLaughlin

Values-Based Estate Planning: A Step-by-Step Approach to Wealth Transfers for Professional Advisors by Scott Fithian

Also by Peter M. Brinckerhoff:

Faith-Based Management: Leading Organizations That Are Based on More Than Just Mission by Peter Brinckerhoff

Financial Empowerment: More Money for More Mission by Peter Brinckerhoff

Mission-Based Management: Leading Your Not-for-Profit in the 21st Century, Second Edition by Peter Brinckerhoff

Mission-Based Management: Leading Your Not-for-Profit in the 21st Century, Second Edition, Workbook by Peter Brinckerhoff

Mission-Based Marketing: How Your Not-for-Profit Can Succeed in a More Competitive World by Peter Brinckerhoff

Social Entrepreneurship: The Art of Mission-Based Venture Development by Peter Brinckerhoff

BLANKpg iv

The NonprofitManager’s ResourceDirectorySecond Edition

Ronald A. Landskroner

John Wiley & Sons, Inc.New York • Chichester • Weinheim • Brisbane • Singapore • Toronto

Copyright © 2002 by John Wiley & Sons, Inc.

All rights reserved.

No part of this publication may be reproduced, stored in aretrieval system or transmitted in any form or by any means,electronic, mechanical, photocopying, recording, scanning orotherwise, except as permitted under Sections 107 or 108 of the1976 United States Copyright Act, without either the prior writtenpermission of the Publisher, or authorization through payment ofthe appropriate per-copy fee to the Copyright Clearance Center,222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4744. Requests to the Publisher for permissionshould be addressed to the Permissions Department, John Wiley & Sons, Inc., 605 Third Avenue, New York, NY10158-0012, (212) 850-6011, fax (212) 850-6008, E-Mail: PERMREQ@WILEY.COM.

Designations used by companies to distinguish their products areoften claimed as trademarks. In all instances where John Wiley &Sons, Inc. is aware of a claim, the product names appear in initialcapital or all capital letters. Readers, however, should contact theappropriate companies for more complete information regardingtrademarks and registration.

This publication is designed to provide accurate and authoritativeinformation in regard to the subject matter covered. It is sold withthe understanding that the publisher is not engaged in renderinglegal, accounting, or other professional services. If legal advice orother expert assistance is required, the services of a competentprofessional person should be sought.

This title is also available in print as ISBN 0-471-39242-1. Some content that appears in the print version of this book may not be available in this electronic edition.

For more information about Wiley products, visit our web site at www.Wiley.com

http://www.Wiley.com

Dedication

This book is dedicated to my mother, Sadie, and my very good friend Barbara/Terry for their never-ending love, encouragement, support, and belief in me. And to the unconditional love and companionship of Pete, Caitlin, and Susie (my kitties)

as well as all the other critters who have touched me.

BLANKpg viii

Contents

I. Quotations on Philanthropy ..................................................................... 1

II. Financial Management ............................................................................. 5Organizations / 6Product and Service Providers / 12

General Consulting / 12Accounting and Auditing / 12Charitable Giving and Investment Services / 18Financial Planning and Solvency / 20Grants Administration and Management / 20Insurance and Risk Management / 21Investment Management / 24Retirement Planning and Employee Benefits / 25Tax Compliance and Reporting / 26For Donors, Prospective Donors, Constituents and Alumni Groups, Trustees / 26Tax-Exempt Debt Financing / 27Software and Technology Consulting / 28Software Vendors—Charitable Estate Planning and Planned Giving / 29Software Vendors—Fund Accounting / 31Software Vendors—Grants Management / 37Software Vendors—Interrelated Estate Tax Calculation / 37Software Vendors—Tax Compliance and Reporting / 37Software Vendors—Trust Accounting / 37

General Resources / 39General/Basics / 39Accounting/Auditing/Reporting / 42Budgeting and Financial Planning / 49Charitable Contributions (Estate Planning, Planned Giving, Trusts) / 50Employee Benefits / 50For-Profit Ventures / 51Fund Accounting/Grants Management / 51Insurance, Risk Management, and Liability / 52Investments / 53Software / 54Strategic Planning / 54Tax Reporting and Compliance / 54

Periodicals and Subscription Services / 57Internet Resources / 63

General / 63Accounting, Reporting, and Auditing / 63

Business and Finance / 64

Estate Planning and Planned Giving / 64

Financial Management / 64

Insurance and Liability / 65

Investing / 65

Risk Management / 65

Software / 65

Tax and Legal Issues / 65

E-Mail Discussion Lists / 66

Online Newsletter / 67

III. General Management ................................................................................ 69Organizations / 70National and Regional Management Support Organizations / 70State and Local Nonprofit Consulting Organizations / 73Product and Service Providers / 106

Consultants / 106

General Resources / 117General/Basics / 117

Stress Control / 123

Time Management / 123

Working with Consultants / 124

Periodicals / 125Internet Resources / 129

General / 129

Online Newsletters / 131

IV. Governance Support and Advocacy .........................................................133Organizations / 134Product and Service Providers / 142

Consultants / 142

General Resources / 145General/Basics / 145

Accountability/Ethics / 151

Better Board Meetings / 152

Board Chair / 152

Board Committees / 153

Board Effectiveness / 155

Board/CEO Relations / 161

Board Composition / 163

Board Liability / 164

Recruitment and Development / 165

Board Retreats / 169

Board Roles and Responsibilities / 169

Mergers and Restructuring / 175

Board Transition / 176

CONTENTS x

Periodicals / 177Internet Resources / 179

General / 179Discussion Lists / 180Online Publications / 180

V. Human Resource Management.................................................................181Organizations / 183Product and Service Providers / 187

Background Checks / 187Management Consultants—General / 187Benefits / 189Compensation / 190Diversity / 190Executive Services / 191Executive Search Firms / 191Human Resource Information Systems / 197Publishers / 199Workshops, Seminars, and On-Site Training / 199

General Resources / 202General/Basics / 202Position Development/Job Descriptions / 203Administration/Record Keeping/Forms / 204Reference Guides / 205Information Systems / 206Performance Appraisals and Evaluation / 207Benefits / 208Compensation / 213Diversity / 215Interpersonal Relations/Employee Behavior/Conflict Resolution / 218Payroll / 219Policies and Procedures / 219Recruitment and Staffing / 221Interviewing, Hiring, and Retention / 222Executive Search / 225Disciplining and Discharging Employees / 226Risk Management, Insurance, and Liability / 226Training and Development / 232Workplace Structure—Teams and Team Building / 233Independent Contractors / 234

Periodicals / 236Internet Resources / 242

General / 242Assessment and Evaluation / 243Background Checks/Employee Screening / 243Benefits and Compensation / 243Conflict Resolution / 244

xi CONTENTS

Diversity and Disability / 244

Employee Relations / 245

Employment Law / 245

Executive Search and Recruitment / 245

Legal / 245

Outsourcing / 245

Personnel Policies / 246

Software / 246

Taxes / 246

Teams and Team Building / 246

Training and Development / 246

Discussion Lists / 246

Newsgroups / 246

Online Newsletters / 247

VI. Information Technology........................................................................... 249Organizations / 252

Policy-Centered Organizations / 252

Technical Assistance Organizations / 256

Computer Donations and Recycling/Reuse Sources / 265Individual Donation and Recycling Programs / 265

Product and Service Providers / 270Computer Services Consultants / 270

Hardware and Software Distributors / 274

Internet Application Services / 274

Internet Service Providers and Web Hosting Services / 276

Software Products and Distributors / 277

Web Design and Development / 277

Publications / 279Computers—General / 279

Computer and Information Systems / 280

E-Commerce / 281

Information Technology—General / 281

Internet—General / 281

Internet—Government and Politics / 285

Internet—Nonprofits / 285

Internet Subject Guides and Directories / 286

Browsers / 286

Bulletin Board Systems / 286

Online and Internet Searching / 287

Search Engines / 289

Web Publishing / 290

Web Searching / 293

World Wide Web / 293

Software / 294

Periodicals / 295

CONTENTS xii

Internet Resources / 297Application Service Providers / 297Browsers / 297Community Networks / 297Computer Equipment, Assistance, and Training / 297Computer Donations and Recycling/Reuse Online Databases / 298Computing and Internet Technology (General) / 299Computing and Internet Technology (Nonprofit) / 301Digital Divide / 305Electronic Advocacy / 306E-Mail Discussion List Search Sites / 306E-Mail Discussion Lists (Nonprofit) / 306E-Mail Discussion List Guides and Tutorials / 311Establishing a Web Presence / 311E-Zines, Online Newsletters, and News Services / 312Funding for Nonprofit Technology / 315Internet Access / 316Internet News and Updates / 316Internet Search Tools and Strategies / 316Internet Service Providers / 318Internet Tutorials, Guides, and Online Training / 318Mailing Lists Directories and Search Engines / 320Newsgroup Guides and Tools / 320Newsgroup Search Tools / 321Newsgroups (Nonprofit) / 321Online Applications / 321Online Lobbying and Political Action / 322Product and Service Directories / 322Search Engines and Directories / 322Meta Search Engines / 322Individual Search Engines / 323Search Engine Reviews / 324Search Engine Guides and Tutorials / 325Searching the World Wide Web / 326Software and Hardware / 326Technology Assessment / 327Technology News / 327Virtual Volunteering / 327Web Publishing / 327Web Sites (Nonprofit) Megasites and Portals / 330

VII. Legal Issues ............................................................................................... 337Organizations / 339Product and Service Providers / 345General Resources / 354

General Exempt Organization Law / 354Accountability and Ethics / 356

xiii CONTENTS

Advocacy, Lobbying, Political Activity, and Government Relations / 356Charitable Giving / 358Charitable Solicitation and Fund Raising / 358Employment Law / 359For-Profit Ventures / 361Governance / 362Grant Administration / 363Incorporation and Bylaws / 363International Nonprofit Law / 365Investments / 365Risk Management, Insurance, and Liability / 365Tax Exemption / 366Other / 368

Periodicals / 369Internet Sites / 372

General Legal Issues / 372Nonprofit Legal and Tax Resources / 372Charitable Contributions / 373Charitable Solicitation / 373Incorporation / 373Lobbying, Public Advocacy, and Political Action / 374Parliamentary Procedure / 375Public Disclosure / 375Risk Management / 375Starting a Nonprofit / 375Tax Compliance and Reporting / 376E-Mail Discussion Lists / 376Online Publications / 377

VIII. Resource Development............................................................................. 379Organizations / 383

Advocacy / 383Fund-Raising Information and Assistance Centers / 383In-Kind Products and Services/Excess Inventory / 384Professional Associations / 385Special Events / 389

Products and Services (Consulting Firms) / 390Annual Campaigns / 390Capital Campaigns / 390Cause-Related Marketing / 391Communications / 392Computer Services / 392Corporate Contributions / 393Direct-Mail and Direct-Response Marketing / 393Donation Processing / 397Donor Recognition / 398Donor Research and Prospect Identification / 398

CONTENTS xiv

Excess Inventory / 399Foundations / 399Full-Service Fund Raising / 399Grant Administration / 421Grant Proposals / 422Grants and Grant Seeking / 422Grant Writing / 423Lists Brokers / 425Major Gifts / 426Matching Gifts / 426Membership / 426Online Fund Raising / 427Online Grant Making and Grant Seeking / 430Planned Giving and Deferred Gifts / 430Proposal Writing / 433Prospect Research / 434Telemarketing/Telefundraising / 435Video Services / 436Workshops, Seminars, Training / 436

Software Vendors / 444Auction/Banquet/Event Management / 444Fund Raising/Donor Management / 445Grant Research / 455Grant Writing / 456Grants Management / 457Grant Seeking / 458Major Gifts / 458Matching Gifts / 458Membership / 458Planned Giving / 459Prospect Research / 460Telephone Fund Raising Software/Automated Calling Systems / 460Workplace Campaigns / 461

General Resources / 462General Interest (Strategies and Evaluation) / 462Annual Giving / 473Capital Campaigns / 474Corporate Philanthropy and Funding Resources / 475Corporate Sponsorship / 476Direct Mail and Direct Response / 477Foundation Funding Sources / 480Federal Funding / 482Funding / 484Fund-Raising Law and Regulations / 484For-Profit Ventures / 485Gifts in Kind / 485Grant Writing/Proposal Writing / 485

xv CONTENTS

Grants Management / 492Grant-Seeking Sources / 493Grassroots Fund Raising / 515Major Gifts / 516Online Fund Raising / 520Outcome Funding / 521Planned Giving / 522Program-Related Investments / 526Proposal Writing / 526Prospect Research / 527Special Events / 528Telefundraising / 531

Journals and Periodicals / 532Internet Resources / 544

General Development and Fund-Raising Information / 544Direct Mail / 546Excess Inventory / 547Federal Funding / 547Funding Sources / 547Fund-Raising Consultants / 550Grants and Grant Seeking / 550Grant Writing/Proposal Writing / 551In-Kind Donations/Excess Inventory / 553Matching Gifts / 553Online Fund Raising / 553Online Learning / 554Planned Giving Resources / 554Prospect Research / 556Solicitation Regulations / 557Special Events / 557E-Mail Discussion Lists / 557Online Charity Shopping Malls / 562News Services and Online Publications / 566Workplace Fund-Raising Coalitions / 570Using the Internet to Seek Donations / 571

IX. Strategic Planning ......................................................................................573Organizations / 574Product and Service Providers / 576General Resources / 581Periodicals / 589Internet Resources / 590

X. Volunteerism...............................................................................................593Organizations and Governmental Agencies / 595

Civic Participation and Voluntarism / 595Community Service and Volunteering Opportunities (National, International) / 595Insurance, Liability, and Risk Management / 604Professional Associations and Acccrediting Organizations / 605

CONTENTS xvi

Service Learning, Youth and Young Adult Volunteerism / 605Senior Volunteerism / 609Support and Advocacy / 610Virtual Volunteering / 615Workplace Volunteerism / 615

Product and Service Providers / 616Consultants / 616Insurance, Liability, and Risk Management / 619Recognition Products / 619Software Vendors / 621Workshops, Seminars, and Training / 624

General Resources / 626Committees/Boards / 626Corporate and Workplace Volunteerism / 626Development and Orientation / 626Grant Assistance / 627Insurance, Liability, and Risk Management / 628Marketing Skills / 629Online Volunteering / 630Senior Volunteers / 630Service Learning, Youth and Young Adult Volunteerism / 630Volunteer Recognition / 632Volunteerism, Citizen Participation, and Community Building / 633Volunteer Management / 635Volunteer Opportunities / 638Volunteer Recruitment and Retention / 640Volunteer–Staff Relations / 642

Periodicals / 643Internet Sites / 645

General Information / 645Bibliography / 646Education and Professional Development / 646E-Mail Discussion Lists and Newsgroups / 646Insurance, Liability, and Risk Management / 648International Volunteering / 648National Service / 648Online Periodicals, Updates, and Alerts / 649Publications / 650Recognition / 650Senior Volunteering / 650Service Learning, Youth and Young Adult Volunteerism / 650State Volunteerism / 651Virtual Volunteering / 651Voluntary Opportunity Databases and Search Engines / 652Volunteer Centers / 657Volunteer Management / 657Volunteer Organizations / 658Workplace Volunteerism / 658

xvii CONTENTS

The Nonprofit Manager’sResource Directory

Second Edition

BLANKpg xxiv

PART I

Quotations on Philanthropy

The world is before you, and you need not take it or leave it as itwas before you came in.

— James Baldwin

We must be the change we want to see in the world.—Mahatma Gandhi

The work of a garden bears visible fruits—in a world wheremost of our labours seem suspiciously meaningless.

—Pat Brown

Education should not compete with national defense, the tradedeficit, drugs or AIDS. Instead, think of it as a solution to thoseproblems.

—David Kearns, Chairman, Xerox Corporation

You can only lead others where you yourself are willing to go.— Lachlan McLean

Nothing is so potent as the silent influence of a good example.—James Kent

Some people give time, some money, some their skills andconnections, some their life’s blood . . . but everyone hassomething to give.

—Barbara Bush

To know and not to do is not to know.—Wang Yang Ming

The more you give, the more you get back.—Zen proverb

Philanthropy is commendable, but it must not cause thephilanthropist to overlook the circumstances of economicinjustice which make philanthropy necessary.

—Martin Luther King, Jr.

Everybody can be great . . . because anybody can serve. Youdon’t have to have a college degree to serve. You don’t have tomake your subject and verb agree to serve. You only need a heartfull of grace. A soul generated by love.

— Martin Luther King, Jr.

The quality, not the longevity, of one’s life is what is important.—Martin Luther King, Jr.

He who passively accepts evil is as much involved in it as hewho helps to perpetrate it.

—Martin Luther King, Jr.

All men are caught in an inescapable network of mutuality. Tiedin a single garment of destiny.

—Martin Luther King, Jr.

Injustice anywhere is a threat to justice everywhere.—Martin Luther King, Jr.

All that is necessary for the triumph of evil is that good men donothing.

—Edmund Burke

If you want one year of prosperity, grow grain.If you want ten years of prosperity, grow trees.If you want one hundred years of prosperity, grow people.

—Chinese proverb

What is the use of living if it be not to strive for noble causesand to make this muddled world a better place for those who willlive in it after we are gone?

—Winston Churchill

It is better to light one candle than curse the darkness.—Confucius

No one is useless in this world who lightens the burden of another.—Charles Dickens

What do we live for, if it is not to make life less difficult foreach other?

—George Elliot

The luxury of doing good surpasses every other personalenjoyment.

—John Gay

You give but little when you give of your possessions. It is whenyou give of yourself that you truly give.

—Kahlil Gibran

Each time a man stands up for an ideal, or acts to improve the lotof others, or strikes out against injustice, he sends forth a tinyripple of hope, and crossing each other from a million differentcentres of energy and daring, those ripples build a current thatcan sweep down the mightiest walls of oppression and resistance.

—Robert F. Kennedy

The greatest pleasure I know is to do a good action by stealth,and to have it found out by accident.

—Charles Lamb

QUOTATIONS ON PHILANTHROPY

2

To do something, however small, to make others happier andbetter, is the highest ambition, the most elevating hope, whichcan inspire a human being.

—John Lubbock

Accomplishment is when you use your extra strength to helpsomeone else, rather than to get to the top first.

—Donald Ernest Mansell

There is a destiny that makes men brothers: None goes his way alone;All that we send into the lives of othersComes back into our own.

—Edwin Markham

Energy abounds when you volunteer—do it now.—Holly Stewart McMahon

I want to thank and pay tribute to all of our volunteers—thosededicated people who believe in all work and no pay.

—Robert Orben

What we have done for ourselves alone dies with us; what wehave done for others and the world remains and is immortal.

—Albert Pike

The place to improve the world is first in one’s own heart andhead and hands, and then work outward from there.

—Robert M. Pirsig, “Zen and the Art of MotorcycleMaintenance”

You cannot do a kindness too soon, because you never knowhow soon it will be too late.

—Proverb

Do not wait for extraordinary circumstances to do good actions;try to use ordinary situations.

—Jean Paul Richer

I do not know what your destiny will be, but the one thing Iknow: the only ones among you who will really be happy arethose who will have sought and found how to serve.

—Albert Schweitzer

It is the greatest of all mistakes to do nothing because you canonly do a little. Do what you can.

—Sydney Smith

I expect to pass through this world but once. Any good thing,therefore, that I can do or any kindness that I can show for anyfellow creature, let me do it now. Let me not defer or neglect it,for I shall not pass this way again.

—Unknown

People are lonely because they build walls instead of bridges.—Unknown

Man is a special being and, if left to himself in an isolatedcondition, would be one of the weakest creatures; but associatedwith his kind, he works wonders.

—Daniel Webster

Do all the good you can,By all the means you can,In all the ways you can,In all the places you can,At all the times you can,To all the people you can,As long as ever you can.

—John Wesley, “Letters of John Wesley”

There are two ways of spreading light: to be the candle or themirror that reflects it.

—Edith Wharton

No man has ever risen to the stature of spiritual manhood untilhe has found that it is finer to serve somebody else than it is toserve himself.

—Woodrow Wilson

That best portion of a good man’s life,His little, nameless, unremembered actsof kindness and of love.

—William Wordsworth

Charity is a virtue of the heart. Gifts and alms are theexpressions, not the essence, of this virtue.

—Joseph Addison

People think that if they were rich they would contribute tocharities. My experience has been that if you don’t start givingaway your money when you have very little, you won’t do itwhen you get a lot.

—Robert Bainum

It is more difficult to give money away intelligently than it is toearn it in the first place.

—Andrew Carnegie

Continually give, continually gain.—Chinese proverb

It is every man’s obligation to put back into the world at least theequivalent of what he takes out of it.

—Albert Einstein

The act of philanthropy is a spiritual act, an expression of caringfor one’s fellow human beings. It is a belief in the future and thatthe future can be good. It is investing in that future. It is helpingto make the dream come true.

—Arthur Frantzreb

The word philanthropy has its roots in the Greek languagemeaning “love for mankind.” It was never meant to apply only todonors of thousands or millions of dollars.

—Arthur Frantzreb

Charity sees the need, not the cause.—German proverb

It is well to give when asked, but it is better to give unasked,through understanding.

—Kahlil Gibran

QUOTATIONS ON PHILANTHROPY 3

The main problem is not the haves and the have-nots—it’s thegive-nots.

—Arnold Glasow

If you haven’t got any charity in your heart, you have the worstkind of heart trouble.

—Bob Hope

We make a living by what we get; we make a life by what wegive.

—Norman Kennedy

Do your givin’ while you’re livin’ . . . then you’ll be knowin’where it’s goin’.

—Ann Landers

He who obtains has little. He who scatters has much.—Lao-Tzu

I will charge thee nothing but the promise that thee will help thenext man thee finds in trouble.

—Mennonite proverb

To keep a lamp burning, we have to put oil in it.—Mother Teresa

Charity begins at home, but should not end there.—Scottish proverb

He who gives when he is asked has waited too long.—Lucius Annaeus Seneca

By always taking out and never putting in, the bottom is soonreached.

—Spanish proverb

True charity is the desire to be useful to others without thoughtof recompense.

—Emanuel Swedenborg

Charity begins at home and generally dies from lack of outdoorexercise.

—Unknown

Real charity doesn’t care if it’s tax deductible or not.—Unknown

If you are not poor enough to take charity, you are rich enoughto give it.

—Unknown

Charity and pride have different aims, yet both feed the poor.—Unknown

To give away money is an easy matter and in any person’s power.But to decide to whom to give it, and how large and when,And for what purpose, and how, is neither in every person’sPower nor an easy matter . . .

—Aristotle

Spiritual needs are higher than physical needs, but the physicalneeds of another are my spiritual need.

—Rabbi Israel Salanter

The strongest bond of human sympathy, outside of the familyrelation, should be one uniting all working people, of all nations,and tongues, and kindreds.

—Abraham Lincoln

I wondered why somebody didn’t do something. Then I realized,I am somebody.

—Source unknown

One is not born into the world to do everything but to dosomething.

—Thoreau

I always knew that one dayI would take this road but yesterdayI did not know todayWould be the day.

—Nagarjuna

A FUNDRAISER’S PLACE IN HEAVEN

A man knocked at the heavenly gates, His face was scarred and old. He stood before the man of fate For admission to the fold. “What have you done,” St. Peter asked, “to gain admission here?” “I’ve been a fundraiser, Sir,” he said, “For many and many a year.” The Pearly gates swung open wide; St. Peter rang the bell. “Come in and choose your harp,” he said, “You’ve had your share of hell.”

—Author unknown

The best and most beautiful things in the world cannot be seen oreven touched. They must be felt with the heart.

—Helen Keller

4 QUOTATIONS ON PHILANTHROPY