The Next Phase in Operational Risk Management: Critical ... · ICMM CCM Project Objective Produce a...
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The Next Phase in
Operational Risk Management:
Critical Control Management (CCM)
JIM JOY
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Critical Control Management (CCM)
1. Why do we need to improve Operational Risk Management?
2. The development approach of the ICMM CCM guide
3. Overview of the CCM process steps
4. Suggested CCM implementation planning required to facilitate effective adoption, maximising value realisation.
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Mining ‘Serious Claims’ vs General Industry Source: Safe Work Australia
0
10
20
30
40
2000–01 2001–02 2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10 2010–11 2011–12p
Cla
ims p
er
1000 e
mplo
ye
es
General Industry
Mining
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Fatalities in the Australian industry - Source: Safe Work Australia
From 2007–08 to 2011–12, 36 Mining workers died (average about 7 per year)
3.84 fatalities per 100 000 workers, almost 70% higher than the national rate of 2.29.
Vehicle incidents - 8 fatalities.
Falls from height - 5 fatalities.
Being hit by falling objects - 5 fatalities.
Being hit by moving objects (including ground) - 4 fatalities.
In 2013-14 – 16 mining workers died
In 2014-15 – 9 mining workers died (plus possible 2 more)
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• Poor quality lists of unwanted events
• Too many unwanted events
• Limited identification & review of controls
• Too many controls
• Critical controls?
• Accountability?
• Control quality assurance?
Need better management of critical controls
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Critical Control Management (CCM)
1. Why do we need to improve Operational Risk Management?
2. The development approach of the ICMM CCM guide
3. Overview of the CCM process steps
4. Suggested CCM implementation planning required to facilitate effective adoption, maximising value realisation.
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ICMM CCM Project Objective
Produce a user-friendly guide outlining a model end-to-end ‘material’ health and safety (H&S) risk management process
The guide will include:
a definition for ‘critical controls’,
the process for identifying critical controls,
the process for defining performance and assurance criteria for critical controls, and
an understanding of how to assess and manage to achieve control effectiveness.
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http://www.icmm.com/publications
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Critical Control Management (CCM)
1. Why do we need to improve Operational Risk Management?
2. The development approach of the ICMM CCM guide
3. Overview of the CCM process steps
4. Suggested CCM implementation planning required to facilitate effective adoption, maximising value realisation.
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11
Risk Matrix plus materiality criteria
A
(Very Likely)
Has occurred
several times in
the past Low Moderate High Extreme Extreme
B
(Likely)
Has occurred
at some time in
the past Low Moderate High High Extreme
C
(Possible)
Could occur
multiple times
on this site Low Moderate Moderate High Extreme
D
(Unlikely)
Could occur
once during
the life of the
facility
Low Low Moderate Moderate High
E
(Rare)
Unlikely during
the life of the
facility Low Low Low Low Moderate
LOW MINOR MODERATE MAJOR CRITICAL
Consequences
Lik
elih
oo
d
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CONTROLS
Cause
Cause
Cause
Initiating
Event
Consequence
Consequence
Consequence
The Bowtie Analysis (BTA) method
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ACARP C23007 - Report June 2015
Controls are:
Acts – a description of what a person should do
Objects – a device that works without an act(s), or
Systems – combination of act(s) and object(s)
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Specifiable Measurable Auditable
ACARP C23007 - Report June 2015
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To define ‘Control Optimisation’ methods for determining
tolerable risk at sites.
The Team:
Maureen Hassall Chris Doran
Marcus Punch Jim Joy
ACARP C23007: SELECTION AND OPTIMISATION OF RISK CONTROLS
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Risk Controls
Critical Control
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a process for
selecting ‘critical
controls’
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1. What are the CC specific objectives?
2. What are the CC performance
requirements?
3. What are the current checking
activities within the management
systems?
4. What can be sampled for verification?
5. What is the target CC performance?
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Critical
Control
Critical
Control
CCMP for
Vehicle
Collisions
Material Unwanted Event (MUE) Owner
CC 1 Owner
CC 1 verification activity 1
CC 1 verification activity 2
CC 2 Owner
CC 2 verification activity 1
CC 2 verification activity 2
CC 2 verification activity 3
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Dashboard
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Critical Control Management (CCM)
1. Why do we need to improve Operational Risk Management?
2. The development approach of the ICMM CCM guide
3. Overview of the CCM process steps
4. Suggested CCM implementation planning required to facilitate effective adoption, maximising value realisation.
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CCM integration Critical Control
Information
Full Site Risk Mgmt.
Change / Issue Risk Mgmt.
Task Planning Risk Mgmt.
‘Stop & Think‘ Risk Mgmt.
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Risk Rank Focus
Work Process CCM
CC Management
Control Effectiveness
Control Focus
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CCM Survey of 12 Australian Coal Mining Companies
6 large international miners, 2 large contractors, 4 moderate to small
Asked about
1. Interest in CCM? (11 very interested, 1 maybe)
2. Current status re CCM? – general, mindsets and process detail
3. Ideas to move CCM forward by 2020?
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Risk Rank Focus
Work Process CCM
CC Management
Control Effectiveness (BTA+)
Control Focus
4
1
7
Is your (Australian coal)
company currently operating
CCM initiatives at sites?
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Risk Identification & Prioritisation
Bowtie Analysis and Control Effectiveness
12
4
4
• Site driven
• Seem OK with CC selection
but….
• Systematic verification / reporting ‘in progress’
• Incident investigation varies /
so learning varies
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• CCM is a major positive step
change
• Management of the change is
part of the ‘journey’
• Other internal & external
stakeholders should join the
‘journey’
• Current RM quality, leadership
and ‘mindset’ issues can
affect the changes!
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• All considered …..
• Good CCM can much
more effectively and
efficiently manage the
risks of mining
catastrophes
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Critical Control Management (CCM)
1. Why do we need to improve Operational Risk Management?
2. The development approach of the ICMM CCM guide
3. Overview of the CCM process steps
4. Suggested CCM implementation planning required to facilitate effective adoption, maximising value realisation.