the next Local Number Portability Administrator (LNPA)

© 2017 Telcordia Technologies, Inc. dba iconectiv. All rights reserved.

the next Local Number Portability Administrator (LNPA) - Services for LEA and PSAP Users

Joel Zamlong NPAC Account Management and Industry Relations Vice President LNPA Services, iconectiv •  Cathy McMahon: Sr Director Account Management NPAC Users •  Lynn Mell: Director Account Management LEA and PSAP NPAC Users


topics • Who is iconectiv? • U.S. Number Portability Administration

Center (NPAC) Overview & Transition • Onboarding to the new iconectiv NPAC • Assistance from iconectiv

2


iconectiv

3

Purchased by SAIC in 1997; renamed Telcordia in 1999. Sold to Warburg Pincus and Providence Equity in 2004. Acquired by Ericsson in 2012.

Owned by Ericsson and Francisco Partners since 2017.

Renowned telecommunications research and development company. Created as part of the divestiture of AT&T in 1983. Originally named the Central Services Organization (CSO), became Bellcore in 1984.

d.b.a

84

13

99

unparalleled leadership and legacy in global communications

History


Background

4

On July 25, 2016, iconectiv was named the new Local Number Portability Administrator for the NPAC. (See FCC Docket 09-109) The transition process, which is currently underway, will be completed in the first half of 2018. At this time all users must register with the new NPAC, including:

•  All Service Providers, Service Bureaus, Providers of Telecom-Related Services

•  Telemarketers who use the Wireless Do Not Call Service •  Law Enforcement and Public Safety Answering Points who use the Enhanced

Law Enforcement Platform (ELEP) or the Interactive Voice Response (IVR)


NPAC Overview

5

LNPA-at-a-Glance

•  The Local Number Portability Administrator (LNPA) administers the U.S. Number Portability Administration Center Service Management System (NPAC SMS)

•  The NPAC SMS enables the porting of phone numbers between telecommunications service providers in the U.S., allowing customers to retain their numbers when switching service providers

•  The NPAC facilitates the routing of calls and texts for more than 650 million U.S. phone numbers and is integral to the U.S. Telecommunications infrastructure

LNPA Customers and Services

•  The LNPA provides porting services and related data to multiple user groups

•  For Telecommunications Services Providers (TSP) and Service Bureaus (SB)

−  Exchanges information between TSPs for porting telephone numbers

−  Broadcasts updated porting information to facilitate call routing

•  For Providers of Telecom Related Services (PTRS)

−  Provides ported number information for routing, rating and billing purposes

•  For Law Enforcement and Public Safety Entities

−  Provides Service Provider contact information for Subpoena Processing

−  Provides updated carrier information to support 9-1-1

•  For Telemarketers

−  Provides porting information to support Wireless Do Not Call compliance


Interactive Voice Response (IVR)

6

•  Authen-ca-onbyPIN•  Queryupto20telephonenumbers(TN)percall•  ReturnedInforma-on:

•  TNStatus(ported,notported)•  ServiceProviderIDforportednumbers•  ServiceProviderName•  ServiceProvidercontactname•  ServiceProviderphonenumber

Notethereisnochargeforthisphone-basedservice

Network

IVRDB

LEA/PSAPCaller

TSP/PTRSCaller

LEA/PSAPIVRTollFree#

TSP/PTRSIVRTollFree#

Interac-veVoiceResponsePlaSorm

Region7NPAC

IVRPINAuthen-ca-ons

TNQuery

PortUpdates

NPAC

Region1NPAC

NPACDB


Enhanced Law Enforcement Platform (ELEP)

7

•  Authen-ca-onbyusername/password•  Communica-onsoverencryptedchannel•  Queryupto100TNsperrequest•  ReturnedInforma-on:

•  TNStatus(ported,notported)•  ServiceProviderIDforportednumbers•  ServiceProvidername•  ServiceProvidercontactname•  ServiceProviderphonenumber•  Por-ngHistory•  AlternateSPIDinforma-on

Notethereisafeeforthisweb-basedservice

Region7NPAC

Region1NPAC

ELEPWeb

ELEPDB

UserAuthen5ca5on

Por5ngQuery

PortUpdates

browser LEASystem

ELEPBackend

HTTPS

Internet

VPN NPAC

NPACDB

JanuaryFebruary

Outreach and On-boarding Timeline

8

2016 2017 2018 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q

JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN

Outreach and On-boarding

Vendors

Service Bureaus, Service Providers, and PTRS

Law Enforcement/Public Safety, Wireless Do Not Call Users

FAD 25 May 2018

AugustFebruary

SeptemberMay

August February

Note: Dates are subject to change

8

FebruaryJanuary



LEA and PSAP IVR Onboarding

9

•  Per the iconectiv contract with the North American Portability Management LLC, agencies who are currently registered with the NPAC are considered qualified users

•  iconectiv should “transition” all qualified users either by: •  Registering users who want to continue to have access these services •  Provide confirmation that a user does not wish to have access to the services at this time (note that users

can always apply for the services in future)

•  The NPAC IVR service will transition to iconectiv in 1Q 2018.* Registration with iconectiv is required to continue to access the service post transition

•  iconectiv onboarding process steps: •  Qualified user agency provides email contact information to iconectiv •  iconectiv will email a registration invitation •  User fills out simple online registration form for their agency and indicates desire to continue or

desire to opt out. •  NO NDA OR SERVICE AGREEMENT ARE NEEDED for NPAC IVR service

•  Prior to service launch, iconectiv will deliver NPAC IVR PIN(s) to registered users; no billing information is needed since there is NO CHARGE for the NPAC IVR service

*To get access to these services prior to the transition, a user must register with Neustar (the incumbent LNPA)


LEA and PSAP IVR Onboarding – How to Start

10

•  iconectiv is working with State Emergency Services Coordinators who are assisting to identify contacts at the qualified agencies

•  iconectiv will reach out to currently registered agencies to begin the transition process

• Each qualified agency will receive an invitation to register via secure controlled access

•  To register, you’ll need: •  Contact information •  # of PINs requested (agency employees can share PINs) •  PSAP FCC ID number (if applicable) •  Agency/Organization type (e.g. LEA Federal/State/Local, PSAP, Authorized Support

Organization)


We will be available to answer any questions on the LNPA transition and

provide updates as needed

We could use your help with

ensuring that all LEA and PSAP agencies in are

onboarded efficiently in

time for service launch

We are happy to discuss this

service with the stakeholders in

your State

How can we partner with you on this Transition?

We have a shared goal of a smooth

transition

shared goal

State discussions registration updates

11


Further Information

12

www.numberportability.com

hours of operation: Monday through Friday, 8:00AM – 8:00PM ET

call 844-511-3537

[email protected]

the next Local Number Portability Administrator (LNPA)

Documents

Transcript of the next Local Number Portability Administrator (LNPA)