The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches...
Transcript of The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches...
![Page 1: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/1.jpg)
Join the conversation:
#nmhcOPTECH
@apartmentwire
The New Wave of Websites
Gary RedmondUDR, Inc.
Lynette HegemanBerkshire Communities
Sheri KillingsworthLincoln Property Company
Coby RichEntrata
![Page 2: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/2.jpg)
Join the conversation:
#nmhcOPTECH
@apartmentwire
THE NEW WAVE OF WEBSITES
Coby Rich
Marketing Director
Entrata
![Page 3: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/3.jpg)
#nmhcOPTECH @apartmentwire
History
2011
20132008
![Page 4: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/4.jpg)
#nmhcOPTECH @apartmentwire
Rebranding
www.propertysolutions.com www.entrata.com
![Page 5: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/5.jpg)
#nmhcOPTECH @apartmentwire
Goals for New Website
1. Make content easier to consume
2. Generate better leads for the sales team
3. Add more client voices throughout the site
4. Educate about the Entrata platform and other differentiators
![Page 6: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/6.jpg)
#nmhcOPTECH @apartmentwire
Strategy for New Website
1. Make content easier to consume
– Make more mobile friendly
– Narrow focus from 24 products to four suites
![Page 7: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/7.jpg)
#nmhcOPTECH @apartmentwire
Seamless Experience
![Page 8: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/8.jpg)
#nmhcOPTECH @apartmentwire
ResultsP
ag
es p
er S
essi
on
0
1
2
3
Desktop Mobile Tablet
2014
2015
Av
era
ge
Ses
sio
n D
ura
tio
n
0:00
1:12
2:24
3:36
Desktop Mobile Tablet
2014
2015
![Page 9: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/9.jpg)
#nmhcOPTECH @apartmentwire
Strategy for New Website
1. Make content easier to consume
– Make more mobile friendly
– Narrow focus from 24 products to four suites
2. Generate better leads for the sales team
– Optimize for relevant viewers to attract new traffic and reduce bounce rates
![Page 10: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/10.jpg)
#nmhcOPTECH @apartmentwire
ResultsB
ou
nce
Ra
te
0%
20%
40%
60%
Desktop Mobile Tablet
2014
2015
52.9%
47.1%
New Visitor
Returning Visitor
July - October 2015
July - October 2014
50.6%49.4%
Vis
ito
rs
![Page 11: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/11.jpg)
#nmhcOPTECH @apartmentwire
Results
Qu
ali
fied
Lea
ds
0
50
100
150
No
vem
ber
Dec
emb
er
Ja
nu
ary
Feb
rua
ry
Ma
rch
Ap
ril
Ma
y
Ju
ne
Ju
ly
Au
gu
st
Sep
tem
ber
Oct
ob
er
![Page 12: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/12.jpg)
#nmhcOPTECH @apartmentwire
Strategy for New Website
1. Make content easier to consume
– Make more mobile friendly
– Narrow focus from 24 products to four suites
2. Generate better leads for the sales team
– Optimize for relevant viewers to attract new traffic and reduce bounce rates
3. Add more client voices throughout the site
– Make client testimonials front and center throughout site
![Page 13: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/13.jpg)
#nmhcOPTECH @apartmentwire
Client Voices
![Page 14: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/14.jpg)
#nmhcOPTECH @apartmentwire
Strategy for New Website
1. Make content easier to consume
– Make more mobile friendly
– Narrow focus from 24 products to four suites
2. Generate better leads for the sales team
– Optimize for relevant viewers to attract new traffic and reduce bounce rates
3. Add more client voices throughout the site
– Make client testimonials front and center throughout site
4. Educate about the Entrata platform and other differentiators
– Make strategic content decisions and keep website content dynamic
![Page 15: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/15.jpg)
#nmhcOPTECH @apartmentwire
![Page 16: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/16.jpg)
#nmhcOPTECH @apartmentwire
Takeaways from Building a Custom Website
1. Have your audience tell your story
2. Keep content dynamic
3. Be prepared to take twice as long as expected
4. You won’t get everything you want on the first version
5. Test, test, then re-test
6. Designers have feelings too
![Page 17: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/17.jpg)
Join the conversation:
#nmhcOPTECH
@apartmentwire
The New Wave of Websites
Lynette Hegeman
VP Marketing
Berkshire Communities
![Page 18: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/18.jpg)
#nmhcOPTECH @apartmentwire
Abstract
With mobile searches now exceeding all other types, how a website renders on a mobile device is more important than ever. While some believe responsive design is the best solution, others believe a mobile website works best. Either way, the last year saw a good number of companies once again updating their websites to optimize changing technology, search realities, and interactivity. This session will present case studies of recent website renovations along with lessons learned on what worked and what they’d have done differently.
![Page 19: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/19.jpg)
#nmhcOPTECH @apartmentwire
Don’t Sacrifice for Technology
![Page 20: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/20.jpg)
#nmhcOPTECH @apartmentwire
Meet Users Where They Are
*http://googlemobileads.blogspot.com/2012/08/navigating-new-multi-screen-world.html
“…more Google searches take place on mobile devices than on computers…”*
“…mobile conversion rates have shot up by 29% in the last year alone.”*
![Page 21: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/21.jpg)
#nmhcOPTECH @apartmentwire
Mobile vs. Responsive
be everywhere
be future proof
be fast
![Page 22: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/22.jpg)
#nmhcOPTECH @apartmentwire
![Page 23: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/23.jpg)
#nmhcOPTECH @apartmentwire
![Page 24: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/24.jpg)
#nmhcOPTECH @apartmentwire
Stunning Websites…
![Page 25: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/25.jpg)
#nmhcOPTECH @apartmentwire
… that Performs
22 6 months!! 45users are mobile
March 2015Platform Upgrade
% %
![Page 26: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/26.jpg)
#nmhcOPTECH @apartmentwire
…and Performs again…
25%of conversions are mobile
![Page 27: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/27.jpg)
#nmhcOPTECH @apartmentwire
And now some tips and tricks…
define your goals
choose the right partner
understand your demographics
and don’t forget the visuals
manage with data
![Page 28: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/28.jpg)
#nmhcOPTECH @apartmentwire
And Ready for the Future…Personalization
![Page 29: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/29.jpg)
Join the conversation:
#nmhcOPTECH
@apartmentwire
A New Wave of Websites
Sheri Killingsworth
VP, Marketing & Communications
Lincoln Property Company
![Page 30: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/30.jpg)
#nmhcOPTECH @apartmentwire
Mobile has changed everything.
2005 | Pope John Paul II 2013 | Pope Francis
![Page 31: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/31.jpg)
#nmhcOPTECH @apartmentwire
Time Spent on Screens
![Page 32: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/32.jpg)
#nmhcOPTECH @apartmentwire
Consumers spend over 15 hours/week on mobile research
![Page 33: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/33.jpg)
#nmhcOPTECH @apartmentwire
Search is the most common starting point for mobile research
![Page 34: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/34.jpg)
#nmhcOPTECH @apartmentwire
More than ½ of mobile consumers want to purchase within the hour
![Page 35: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/35.jpg)
#nmhcOPTECH @apartmentwire
![Page 36: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/36.jpg)
#nmhcOPTECH @apartmentwire
New Micro-Moments
![Page 37: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/37.jpg)
#nmhcOPTECH @apartmentwire
“I have the whole world in my hands.”
![Page 38: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/38.jpg)
#nmhcOPTECH @apartmentwire
Being there for consumers, in their moment of need, is less about bells and whistles… and more about providing
exactly what is needed in that context, immediately.
Micro-Moments and the Shopper Journey, Harvard Business Review
![Page 39: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/39.jpg)
#nmhcOPTECH @apartmentwire
Reaching the prospect during that ZMOT:Mobile Ranking Factors
Technical Content UX
![Page 40: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/40.jpg)
#nmhcOPTECH @apartmentwire
Technical
Site speed.
Flash.
Keywords in domain.
![Page 41: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/41.jpg)
#nmhcOPTECH @apartmentwire
Content
Keywords in body.
Word count.
Proof terms.
![Page 42: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/42.jpg)
#nmhcOPTECH @apartmentwire
User Experience
Unordered lists.
Internal links.
Images.
![Page 43: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/43.jpg)
#nmhcOPTECH @apartmentwire
![Page 44: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/44.jpg)
#nmhcOPTECH @apartmentwire
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
2012 2013 2014 2015
Mobile Traffic
![Page 45: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/45.jpg)
#nmhcOPTECH @apartmentwire
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
Responsive Sites Non-responsive Sites
Mobile Bounce Rate
![Page 46: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/46.jpg)
#nmhcOPTECH @apartmentwire
0 500 1000 1500 2000 2500 3000 3500 4000
No SEO or PPC
SEO
SEO & PPC
Mobile Traffic by Type of Campaign
Mobile Pageviews Mobile Sessions
![Page 47: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/47.jpg)
#nmhcOPTECH @apartmentwire
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
Mobile Usage by Design Type
2Q15 | Non-responsive 3Q15 |Responsive
33% increase
![Page 48: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/48.jpg)
#nmhcOPTECH @apartmentwire
![Page 49: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/49.jpg)
#nmhcOPTECH @apartmentwire
![Page 50: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/50.jpg)
#nmhcOPTECH @apartmentwire
![Page 51: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/51.jpg)
#nmhcOPTECH @apartmentwire
Mobile Strategy
It’s less about the bells and whistles.
Responsive alone doesn’t cut it.
Google Analytics is your new bestie.
![Page 52: The New Wave of Websites - NMHC | Home · #nmhcOPTECH @apartmentwire Abstract With mobile searches now exceeding all other types, how a website renders on a mobile device is more](https://reader035.fdocuments.in/reader035/viewer/2022071117/6008f21708421208e305b7a3/html5/thumbnails/52.jpg)
Join the conversation:
#nmhcOPTECH
@apartmentwire
Questions?