THE NEW JERSEY HEALTHCARE CENTRAL SERVICE ASSOCIATIONANNUAL SEMINAR

Todd Eich, CST

Director of Materials Management

United Surgical Partners International

Building the ProfessionalTaking our Craft from the Basement to the Boardroom through Career Development, Communication and Leadership

Ice Breaker

Staying Relevant to the Changing Workforce

Career Development

Speak From a Source of Expertise

Be a Good Lieutenant

Minimize Distractions at Work

Obtain a Mentor

Social Networking

Using Purposeful Communication to Deliver Your Message

Brevity is the Key to Effective Communication

The Great Communicator

Simple Ideas Sincere Believable/

Credible Optimistic/

Positive Substance

Ronald Regan Message

Maximize Your Use of Technology

Know Your Audience

Speak the Same Language

Get to the Point

Please Advice

Example of Effective Communication

From: Eich, Todd Sent: Monday, August 12, 2013 3:02 PMTo: Cliff ParkerCc: Simmons, BrookeSubject: Inventory Extract - New Mexico Orthopedic

 Can you extract New Mexico Orthopedics’ (#11504) pharmaceutical inventory for me please? Matt Atkinson (505-724-4395) needs to assign a large quantity of supply items to his Anesthesia Drug Room location and rather than assign each item to the location we thought we could help him accomplish this in aggregate. Please let me know if you need further information from me. Thanks!

 Todd Eich, CSTDirector of Materials ManagementUnited Surgical Partners International(972) 763-3898 Phone(214) 417-7656 Cell(972) 767-0881 eFax

The Skill of Influencing People to Work Enthusiastically Toward Goals Identified as being for the Common Good

Leadership

Provide Great Customer Service

Develop Your Own Leadership Style

Be Unique

Know Which Hill You are Willing to Die On

Partner for Success

Growth is in the Challenge