The New Face of Human Capital Management
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Transcript of The New Face of Human Capital Management
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1SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
What’s In It For You
Proposed Agenda:
08:30 - 09:00 SF BIZ X Presentation – Eugen Paul
09:00 - 09:40 SF BIZ X Demo – Brendon Gass
09:40 - 10:30 SF Learning – Bob Ward
10:30 - 10:45 COFFEE BREAK
10:45 - 11:30 SF Recruiting – Steven Jones
11:30 - Onwards – Q & A
The SAP HCM Team
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2SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.© Copyright 2011. All rights reserved.
Eugen PaulSales Director EMEA Emerging markets
SuccessFactors The New Face of Human Capital Management
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3SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
HR is increasingly essential to business success
95% of the workforce does not understand the
company strategy and goals
Norton & Kaplan
50% of the averageworkforce’s capacity
is wasted on non-productive work
Corporate Strategy Board Research:
Measures that Matter
84% of companies aren’t using their
workforce to its full potential
Saratoga Institute
Only 7% of CHROs leverage data-driven metrics and analytics to make strategic workforce decisions
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4SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
What if you could see the bigger picture?
Understand your organization’s revenue per employee across
different lines of business
Predict how your workforce needs to evolve
in order to enter new markets, effectively
integrate with acquired companies, accelerate
revenue growth
Measure the productivity of your workforce compared with that of
your competitors
Find consistent patterns in what top performers do differently than lower
performers
Understand the causes and costs of voluntary turnover among critical
roles & top performers
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5SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
The HR technology EVOLUTION:Software as a Service (SaaS)
11% lower TCO than on-premise
over 7 yrs
Reduced infrastructure & personnel costs
Subscription-based pricing keeps costs
consistent
36% faster implementation vs. on-premise Scale & upgrade
without downtime or significant investment
Faster pace of innovation
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6SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
SuccessFactors: Over 10 Years Pioneering SaaS-Based HR
“We calculated a 40% reduction in cost over 3 years by moving to SuccessFactors’ SaaS solution from the highly customized solution we had in place. “
Tim Schwab, Director of Enterprise Application Division
11% lower TCO than on-premise
over 7 yrs
Reduced infrastructure & personnel costs
Subscription-based pricing keeps costs
consistent
36% faster implementation vs. on-premise Scale & upgrade
without downtime or significant investment
Faster pace of innovation
3500+ Customers; 15M+ users
End-to-end Security
True Multi-Tenant SaaS
4 releases per year
Modern, Extensible Architecture
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7SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
But The REVOLUTION Is Business Execution
Get people workingon the right things
Find the right peopleand make them great
Run the business better
Align Optimize Accelerate
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8SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
But The REVOLUTION Is Business Execution
Get people workingon the right things
Find the right peopleand make them great
Run the business better
Employee Central
Goals Workforce Planning
Performance Compensation Succession AnalyticsRecruiting Learning Jam
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9SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central
Goals Workforce Planning
Performance Compensation Succession AnalyticsRecruiting Learning Jam
5.5%increase in time spent on strategic priorities
1 – 8+ weeksFaster communication
of strategy
17%Increase in people getting
the right training
13.8%Decrease in low
performers
15.2%Decrease in
turnover
13.7%Increase in internal
job fill rate
14%Increase in project
completion
5.4%High-end increase in
productivity
4.9%Increase in high
performers
Customers Choose SFSF For Business Execution
Source: Top 3 Strategy Consulting firm survey of CxO’s at 500+ SuccessFactors Customers
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Challenges Of The Old Model:
Core HR Built For HR Automation
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11SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Siloed data repositories; lack of a single global view
Challenges of The Old Model
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12SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Core data only; tactical view of employee profile
Personal information Payroll/Benefits data Employment history Reporting structure
× Knowledge, skills, expertise× Performance scorecards
× Career & development plans× Informal connections, social graph
Challenges of The Old Model
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13SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Disconnected from other Enterprise data
CRM Financials
SurveyERP
Challenges of The Old Model
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14SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Inflexible, difficult to configure & adapt with your business
Challenges of The Old Model
Manufacturing Sales Marketing Finance
HR
Reviews
CompensationPlanningPayroll
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15SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Designed for HR only; bad usability & low adoption
Challenges of The Old Model
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Employee Central:
Core HR, Built For Business Execution
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17SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
Capture a single global system of record for all workforce data
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18SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
Includes talent data for a more comprehensive and insightful employee profile
Workforce Planning
Goals Performance Compensation Succession AnalyticsRecruiting Learning Jam
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19SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
Goals Workforce Planning
Performance Compensation Succession AnalyticsRecruiting Learning Jam
CRM Financials
Survey
101011001010100
1010
1101
100
Correlate with data from any other enterprise system to answer questions that drive business execution
101011001010100
1010
1101
100
10101101100
1010110101100
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20SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Configurable to mirror and adapt with your business
Employee Central is Built For Business Execution
Employee Central
Your Org Models Your Pay Structures Your Processes
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21SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
HR Manager Employees Business Leaders
Designed For Everyone
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22SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
HR Manager Employees Business Leaders
HR Manager Employees Business Leaders
• Org-Chart interface• Single view into all global
workforce data• Easy to perform employee
transactions• Strong auditing &
reporting capabilities for regulatory compliance
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23SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
HR Manager Employees Business Leaders
• Manager self-service with no HR jargon!
• Single source to view & update employee records, access performance reviews, development plans, and more.
• Virtual groups for team-based collaboration
• Manage team on the go with BizX mobile app
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24SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
HR Manager Employees Business Leaders
• Social collaboration: Build & manage profiles, share content, find expertise, form groups, “follow” colleagues
• Video: Capture and share video as easily as text; enhance social on-boarding, social learning experiences
• Mobility : Access and participate in any experience via any mobile device
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25SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Employee Central is Built For Business Execution
Manager Employees Business LeadersHR
• Built-in report designer & analytics dashboards
• Quantify workforce productivity and measure business impact of HR strategies and programs
• External benchmarks compare against metrics like industry, region, and size
• Internal benchmarks compare across BUs, divisions, performers, job families, etc.
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Partnerships & Integrations
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SAP + SuccessFactors: Better Together
SAP and SuccessFactors are combining SuccessFactors Business Execution (BizX) suite with SAP offerings to provide the most comprehensive and innovative HCM solutions to the market
+
Expansion │ Commitment │ Choice
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
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Summary of Solution Portfolio for LoB HR
* Go-forward solution indicates SAP’s intention to focus our innovation investments and what to position with new customers. Solutions not highlighted will see continuous improvement investments and support. (1) Including payroll, benefits administration, time & attendance management
On-Premise Solutions Cloud Solutions
HR Core SAP ERP HCM(1) SuccessFactors Employee Central
Performance & Goals SAP ERP HCM
SuccessFactors Performance & Goals
Compensation SAP ERP HCM SuccessFactors Compensation
Succession & Development SAP ERP HCM
SuccessFactors Succession & Development
Recruiting SAP E-Recruiting SuccessFactors Recruiting
Learning SAP Learning solution SuccessFactors Learning
Social Talent Management SuccessFactors Jam
Workforce Planning SuccessFactors Workforce Planning
Workforce Analytics SAP Business Objects for HCM Analytics SuccessFactors Workforce Analytics
Mobile HCM SAP mobile apps based on Sybase Unwired Platform
SuccessFactors BizX Mobile
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29SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
The New HCM Technology Landscape
LearningSocial
CollaborationRecruiting
Goals Management Compensation
Succession
Performance Management
Workforce Analytics
Workforce Planning
Talent Management
Workforce Intelligence
Payroll Benefits Administration
Time & Attendance
Core HR
Employee Transaction Management
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30SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
Payroll Benefits Administration
Time & Attendance
Core HR
LearningSocial
CollaborationRecruiting
Goals Management Compensation
Succession
Performance Management
Workforce Analytics
Workforce Planning
Employee Transaction Management
Talent Management
Workforce IntelligenceBusiness Execution
HR Automation
Stra
tegi
c Re
leva
nce
Where SuccessFactors Plays
Strategic Partnerships
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Customer Success
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32SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
100+ Customers & Growing Fast!
~100 customers, 150K seats sold, 45% outside the US
20+ “go lives” per quarter
Scaling aggressively for deployment
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33SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
100+ Customers & Growing Fast!
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34SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
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35SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
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36SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.
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http://www.youtube.com/watch?v=3ped9h2bdII
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38SuccessFactors Proprietary and Confidential © 2011 SuccessFactors, Inc. All rights reserved.