The New American University Move-In Experience
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Transcript of The New American University Move-In Experience
Jana Faro, Director of University Housing OperationsRobert Budach, Associate Director of Operational Technologies
John Kozel, Assistant Director of AdministrationWimer Alberto, Assistant Director of Guest and Conference Housing
The New American University Move In Experience
Tempe
PolytechnicWest
Downtown
Early Arrivals
Innovative strategic partnerships
Enhancing the student housing experience
Housing Assignments Timeline
The Housing Matrix
The Hangtags Process
Centralized Check In at Wells Fargo Arena
Welcome Communication
The Fast Pass Process
Vendor Setup and Benefits
Layout
StaffingNeeds
Centralized Key Distribution
Next Steps
The New American University Move In ExperienceTeamwork through partnerships
The New American University Move In ExperienceBy The Numbers…
SaturdayTime 20152016 expected 2016 actual7-8am 328 425 2878-9am 340 430 3519-10am 347 539 30410-11am 271 492 32511am-12pm 211 404 23212-1pm 217 456 3311-2pm 231 560 3452-3pm 221 404 2553-4pm 188 369 1984-5pm 69 180 74Total 2423 4259 2702
SundayTime 20152016 expected 2016 actual7-8am 282 435 2578-9am 254 436 2229-10am 255 521 31710-11am 220 397 26411am-12pm 220 421 32212-1pm 252 483 2571-2pm 242 495 2892-3pm 188 416 2263-4pm 127 361 1854-5pm 46 150 50Total 2086 4115 2389
By the numbers
The New American University Move In Experience