The Network of Centers for Very Small Entities...
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The Network of Centers for Very Small Entities (VSEs) Suzhou, China May 26th, 2016 ISO/IEC JTC 1/SC 7- Working Group 24
Transcript of The Network of Centers for Very Small Entities...
The Network of Centers for Very Small Entities (VSEs)
Suzhou, ChinaMay 26th, 2016
ISO/IEC JTC 1/SC 7- Working Group 24
Agenda
• Australia• Belgium• Canada• Japan• Mexico• Thailand
Australia
Australian Country Profile– 23 million people
• Multiculturalpopulation
– Strong currentgovernment focus on innovation, smallbusiness, regional and rural development, indigenous population opportunities
– Biggest trading partner -CHINA
Australia• Australian Business Profile
– Small business (<20 employees) are 97% of economy– Many large businesses are not Australian owned
• Australians– Resourceful, individualistic– Inventive– Not a strong standards culture
• ICT Business Profile– Heterogeneous
• ICT services• Software development, often with outsourced components
(Phillipines, India …..)
Australia
• 29110 support– Strong support from Standards Australia (NB)
• Many member organisations e.g. AICD, ACS, IEEE, consumers association, small business association, state and federal governments
– BUT no funding at present• 29110 uptake
– Currently none– Pilot company identified– Software company on Gold Coast
• Governance and compliance software products• Thoughtware press release
Australia
• 29110 plans– Pilot company
implementation– Publicity– Funding / government
grant investigation
Belgium
• Lectures at the University of Antwerp • Coaching students (Master, PhD)• Industry Awareness Presentations (Agoria)• Industry Implementations (2)• Challenges:
– Industry Awareness/Interest– Certification
• Thank you!
• Company founded en 2013 by a software engineering graduate of ÉTS
• VSE is located in Canada and Tunisia
• Business domains• Software development services, Web solutions, mobile applications • Consulting services to implement ERP solutions
• ISO/IEC 29110 is used as a foundation to implement CMMI® DEV level 2 practices • Requested by some military contracts
• In May 2016 the start-up has 20 employeesA
Adapted from (Houcine 2016)
An IT Start-Up
http://metam.ca/
• Transportation and Electricity Distribution Division • A Canadian division of a large American engineering
company, • Company was established 10 years ago,• Over 500 employees spread over 10 offices in Canada,• The company was already using a robust project
management process for their large-scale projects, • A project was launched to document small and medium
scale project management processes.
Large Engineering Division
Adapted from (Laporte et al. 2016)A
• Classified their projects in 3 categories and developed 3 project management processes, checklists and templates
Small Project Medium project Large project
Duration of project Less than 2 months Between 2 and 8months More than 8 months
Size of team Equal or less than 4people Between 4 and 8 people More than 8 people
Number of engineeringspecialties involved One specialty More than one
specialty Many specialties
Engineering fees Between 5,000$and 70,000$
Between 50,000$ and 350,000$ Over 350,000$
Percentage of projects 70% 25% 5%
Adapted from (Laporte et al. 2016)A
Entry
Basic
Intermediate
Advanced• Small projects used ISO/IEC 29110 Entry Profile• Medium projects used ISO/IEC 29110 Basic Profile• Large projects used the Guide to the project management
body of knowledge (PMBOK® Guide) of PMI
Large Engineering Division
• Cost analysis using the ISO method to evaluate the Economic Benefits of Standards
• Value chain
• Costs and Benefits Year 1 Year 2 Year 3 Total
Cost toimplement and maintain
59 600$ 50 100$ 50 100$ 159 800$
Net Benefits 255 500$ 265 000$ 265 000$ 785 500$
Adapted from (Laporte et al. 2016)A
Large Engineering Division
Large Financial Institution• The Cash Management IT department, of a large Canadian financial
institution, is responsible for the development and maintenance of software tools used by traders.
• The software team is composed of 6 people. • Each year, the division was faced with an increase in the numbers of
requests to add, correct or modify features related to supported applications.
• Before the implementation of the ISO 29110-agile process, customers had the following complaints:– Very difficult to know the status of specific requests– Very often, there was an incident when a change is put in production.– There was a large number of defects detected by the quality assurance
department– The development process was painful– The documentation produced was not very useful.
(Translated from Plante 2015)A
• Coverage of initial Project Management tasks of the BasicProfile
(Translated from Plante 2015)
Large Financial Institution
• Coverage of initial Software Implementation tasks to the BasicProfile
0% 50% 100%
SI.1 Software Implementation Initiation
SI.2 Software Requirements Analysis
SI.3 Software Architectural and …
SI.4 Software Construction
SI.5 Software Integration and Tests
SI.6 Product Delivery
67%
67%
63%
71%
73%
67%
(Translated from Plante 2015)
Large Financial Institution
• Reduction in the Monthly number of incidents and their impact– Impact of defects is evaluated on a 1 to 5 scale
(Translated from Plante 2015)
Large Financial Institution
An Enterprise in the Automotive Field
• A company of more than 140 people (14 software developers), designs and sells electric powertrain systems in the automotive field.
• The company plans to increase its production systems in the coming years.
• Their products are embedded software that controls the operation of engines in real time and software that controls the interactions between the components of a vehicle.
An Enterprise in the Automotive Field
• A study was conducted to establish the difference between the processes in place and those proposed by ISO/IEC 29110.
• An action plan has been developed to organise the software process improvement activities
• An analysis of differences between ISO/IEC 29110 and ISO 26262, a standard for the automotive industry, was conducted
• An economic impact assessment was conducted using the methodology developed by ISO
• An ISO/IEC 29110 pilot project has been successfully completed in May 2015.
• ISO/IEC 29110 will be used in future projects.
• The IT division of a large Canadian electricity provider has 1,950 employees that support more than 2,100 software applications.
• The organization had already implemented 12 process areas of the CMMI-DEV:
• Traditional lifecycles were used for the development of this division.
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Project Planning Product IntegrationProject Monitoring and Control VerificationSupplier Agreement Management ValidationRequirements Management Measurement and AnalysisRequirements Development Process and Product Quality AssuranceTechnical Solution Configuration Management
A Large Governmental Organization
• A small department within the IT division, the Mobility and Georeferenced Solutions department– Composed of 6 developers and 3 analysts, an architect and a manager
• Typical projects of the department are requests from internal customers to improve a few applications.
• A project was launched to tailor ISO 29110 to their needs and adapted to a Scrum approach.
• A pilot project, involving the creation of a web application for property management, has been conducted. – This application greatly facilitated geographic data consultation.
• The process improvement project combined the advantages of ISO 29110 with elements of the CMMI® model already in place.
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A Large Governmental Organization
• Public transportation customers (e.g. subway) often require a CMMI®
maturity level for system and sub-system suppliers– e.g. CMMI Level 2
• In 2012, CSiT was composed of 4 people (10 people presently)– Implementing the CMMI® Level 2 Process Areas was too demanding at
that time.
• Strategy– Implement the draft version of Systems Engineering ISO 29110
Basic profile as a foundation• Used other frameworks to complete process descriptions
– e.g. INCOSE Handbook– Perform a gap analysis between CMMI® level 2 and the SE Basic Profile– Implement practices needed for a successful CMMI® level 2 assessment.
http://csit.coA
Young Transportation Enterprise
Classification of CSiT processes
http://csit.co© Claude Y Laporte
Light Process Standard Process Full Process
Type of Project
Proof of Concept, Prototype
Concept validation or Product Deployment at Customer Site
Small Project
Typical Project
Product intended to be installed at Customer Site
Medium Project
Project when CMMI level 2 is required by a Customer
Product Testing or Product Deployment at Customer Site
Large Project
Framework to be used
ISO/IEC TR 29110-5-6-1 Entry Profile+CMMI - Supplier Agreement Management
ISO/IEC TR 29110-5-6-2 Basic Profile +CMMI - Supplier Agreement Management
CMMI (Level 2)
2016 INCOSE International Symposium• 2016 INCOSE International
Symposium• 16-page paper
• Edinburgh, July 16-21, 2016
Self-Training Modules• Training modules
– Of about 15 minutes– Developed so far:
• Introduction to ISO 29110• Overview of Entry Profile and Deployment packages • Overview of Basic Profiles and Deployment packages• Introduction to the Requirements Analysis DP
– Video clips of interviews of people that are involved in ISO 29110 implementation (e.g. President of Metam)
• Interviews will be conducted at the Berlin meeting in English, French, German, Spanish, etc.
– Mini tests• Set of self-training modules will be freely available on
Internet in French, English and Spanish
VSE+ SS PROJECT
ConceptProcess definition=VSE (Basic Profile) + Safety/SecurityHandbook-like articles for SS process practices
Process definitionVSE Basic ProfileISO/IEC 15504-10 ( is going to be re-named as 330xx) modified slightly
(safety - safety and security )This extension is based on the concept of 29110-2-2.
NEEDS
Many VSEs are engaged in developments of safety/security-critical systems
General backgroundsEmbedded systems are more and more important. And some accidents are reported.Security is a big social concern. People require software vender’s responsibilities.
WHO AND HOW
Who have participated?JISA (Japan Information Technology Services Industry Association)JASA (Japan Embedded Systems Technology Association)Other participants from AIST, Automobile industry, Sony, Business-cube
(process assessment service company )
How is it published?An article on the JISA journal (spring 2016 issue)JISA Web (under preparation)JASA Web site (under preparation)
http://www.jisa.or.jp/public_info/transaction/tabid/451/Default.aspx
- Chihuahua: 1, - Distrito Federal: 9, - Michoacán: 1, - Yucatán: 1, - Colombia: 2, - Tabasco: 1, - Tamaulipas: 2
Total Certified Companies: 17
ISO/IEC 29110-4-1:2011 (BASIC PROFILE)General Report of Certified Companies
CHIHUAHUA DISTRITO FEDERAL MICHOACÁN YUCATÁN COLOMBIA TABASCO TAMAULIPAS
CERTIFICACIÓN
2013 3
2014 1 6 1 1
2015 1 1 2
2016 1
0
1
2
3
4
5
6
7
TOTA
L DE SERV
ICIOS
Number of Certified Companies by Location and Year
SERVICES SPECTED ISO/IEC 29110-4-1:2011-MÉXICO: 8 SERVICIOS - CHILE: 2 SERVICIOS - COLOMBIA: 5 SERVICIOS - PERÚ: 1 SERVICIO
Total of Services Spected: 16
ISO/IEC 29110-4-1:2011 (BASIC PROFILE)Spected Services on 2016
8
2
5
1
0
1
2
3
4
5
6
7
8
9
NUMERO DE SERVICIOS
TOTAL OF NEW CERTIFICATION SPECTED
MEXICO CHILE COLOMBIA PERU
ISO 29110 Movement in Thailand
Declare many ISO standards as National Standard for Software, ICT, Digital Industry
More than 350 companies implementation
10 Universities in Education sector support for Resource/Training
ISO29110: More than 25Experts in ISO Consulting and 3 International Certify
Bodies
Scheme Factor for Government Auction (in prepare stage)
Supported byMinistry of ICT
Supported byMinistry of Industry
Support VSE AwarenessUser/Government
Resources/Education
CertificateScheme
Asia/Pacific Hub
Thailand
