The National CMS Partnership for Patients Campaign:

The National PFE Network

What is the Partnership for Patients (PfP)?Created by the Affordable Care Act, the Partnership for Patients (PfP) is a nationwide public-private partnership to improve the quality, safety and affordability of health care for all Americans 

PfP brings together leaders of major hospitals, employers, physicians, nurses, and patient advocates along with state and federal governments 

PfP now consists of more than 6,500 partners, including: over 3,167 hospitals; 2,345 physician nursing and pharmacy organizations; 892 consumers and consumer groups, and 256 employers and unions 

Partnership for Patients:Better Care, Lower Costs

Nationwide public-private partnership to tackle all forms of harm to patients. Our goals:

40% Reduction in Preventable Hospital Acquired Conditions over three years• 1.8 Million Fewer Injuries• 60,000 Lives Saves

20% Reduction in 30-Day Readmissions in Three Years• 1.6 Million Patients Recover Without Readmission

Bonus: Potential to Save $35 Billion in Three Years

Partnership for Patient Areas of Focus

• Adverse drug events (ADE)• Catheter-associated urinary tract infections (CAUTI)• Central line-associated blood stream infections (CLABSI)• Injuries from falls and immobility• Obstetrical adverse events• Pressure ulcers• Surgical site infections• Venous thromboembolism (VTE)• Ventilator-associated pneumonia (VAP)• Preventable readmissions

Hospital Engagement Networks Coverage

• American Hospital Association • Ascension Health• Carolinas HealthCare System• Catholic Healthcare West• Dallas-Fort Worth Hospital Council Foundation • Georgia Hospital Association• Healthcare Association of New York State• Hospital & Health System Association of Pennsylvania• Intermountain Healthcare• Iowa Healthcare Collaborative• Joint Commission Resources, Inc.• Lifepoint Hospitals, Inc.• Michigan Health & Hospital Association

• Minnesota Hospital Association• National Public Health and Hospital Institute• New Jersey Hospital Association• Nevada Hospital Association• North Carolina Hospital Association• Ohio Children’s Hospital Solutions for Patient Safety• Ohio Hospital Association• Premier• Tennessee Hospital Association• Texas Center for Quality & Patient Safety• UHC• VHA• Washington State Hospital Association

PATIENT PERSPECTIVE

Ensure the patient perspective and voice is part of every PfP effort, and patient and family engagement (PFE) is integral to reaching the PfP aims

Identify emerging best practices, tools, resources and innovations in PFE and developing effective mechanisms to disseminate and create action

Encourage rapid adoption of best practices and innovations in PFE

PFE Areas of Focus

PFE Network GoalsEstablish a core group of patient advocates to

ensure the patient perspective and voice is part of every PfP activity

• Create a growing network of advocates who can partner with HENs, especially at the community level, to advance PfP goals

• Collaborate with other partners to support broader patient education, outreach and action to advance PfP goals

PFE Network VoicesOn the Web In the Community Social Media

Thrombosis education outreach at UNC Chapel Hill

Safe Injection Practices Coalition

Consumer representative on the Michigan Health and Hospital Association Patient Safety Organization

Facebook: NH Patient Voices

Health Affairs / Washington Post op-ed• WaPo online chat

Guest speaker, Maternity Care Patient Safety Panel, Consumers Union Safe Patient Project Annual Summit

Twitter: @NotesOnNursing, @Regina Holliday@pmastors

Family Advisory Committee at Rainbow Babies andChildren’s Hospital

The Health Care Blog - Amy Berman - Regina Holliday

Public member, Minnesota Dept. of Human Services, Medication Therapy Management Care Advisory Committee

Health AGEnda

Manage Family Advisory Council, Youth Advisory Council and Parent Advisors at Primary Children’s Medical Center

YouTube: The Patient Pod

SpeakerLink Storytelling trainer at IHI National Forum

HAI reporting advisory committee for the Rhode Island Dept of Health

What We’re Learning• There are a wide range of ideas about emerging best

practices and innovations, and the ideas cluster into a model with three general categories:

– Point of Care– Policy & Protocol– Governance

• Most groups are doing patient outreach and report using a wide variety of tools to communicate about patient safety

– Hospitals report that their patient and family engagement efforts have helped them achieve measurable positive trends in reducing medical errors and hospital readmissions

Across groups, there are a wide range of ideas about best practices that fit into an emerging model

Point of Care (Communications)

Policy & Protocol

• Build safety culture• Establish protocols• Build in tools• Patient voice

Governance

• Patients serve on Board

What is…Patient and Family Centered Care?

Patient and Family Engagement?

Patient and Family Activation?