The Michael J. Fox Foundation for Parkinson's Research Use of Social Media in Clinical Research

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#pctgr @MichaelJFoxOrg THE MICHAEL J. FOX FOUNDATION FOR PARKINSON’S RESEARCH Use of Social Media in Clinical Research

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Presented during the NIH Collaboratory and PCORnet joint Grand Rounds webinar demonstrating the use of social media to educate and recruit members of the patient community into clinical trial volunteers.

Transcript of The Michael J. Fox Foundation for Parkinson's Research Use of Social Media in Clinical Research

Page 1: The Michael J. Fox Foundation for Parkinson's Research Use of Social Media in Clinical Research

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THE MICHAEL J. FOX FOUNDATION FOR PARKINSON’S RESEARCH

Use of Social Media in Clinical Research

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• Listening and Engagement

• Community Outreach

• Appendix

• Anatomy of Twitter

• Question and Answer

AGENDA

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Our Mission

To accelerate the development of improved therapies, and

ultimately a cure, for people living with Parkinson’s disease today.

Vital Stats

» Founded in 2000 by actor Michael J. Fox

» Public charity

» 58,000 donors in 2013

(individuals, corporations, nonprofits)

» No chapters: team of 90 based in NYC

» 1,500 grassroots fundraisers reaching

100,000 supporters worldwide in 2013

» $450 million in research funded to date

» $71 million in research grants funded in 2013

» 1,300 projects funded to date

» 450 active grants in current portfolio

» 30% of funded project are outside of the U.S.

» Fund academics, biotechs and pharma

THE MICHAEL J. FOX FOUNDATION IS

THE WORLD’S LARGEST NONPROFIT

FUNDER OF PARKINSON'S RESEARCH

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PROVIDE OPPORTUNITIES TO

PARTICIPATE IN RESEARCH

Parkinson’s Progression Markers Initiative

$60 million observational study to identify one or more biomarkers of PD progression

» Largest PD biomarker collaboration including MJFF and fifteen industry partners

» Original cohort enrollment complete (423 PD, 196 controls)

» Launched recruitment of 100-subject prodromal cohort in 2013

» Launched recruitment of genetics cohort studying alpha-synuclein and LRRK2 in 2014

Fox Trial Finder

Online clinical trials matching and patient engagement tool

» 27,000+ registered volunteers (75% PD, 25% controls)

» 300 actively recruiting trials at 700+ sites worldwide

» Available to volunteers and researchers worldwide and in five languages

» Active partnerships with leaders in PD research in Austria, Germany, France, Italy and Spain

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Scale outreach to the patient

community

• Educate on need for clinical trial

participants

• Demystify the volunteer experience

• Provide opportunities to participate in

research

• Encourage Fox Trial Finder

registration

• Promote trials through geotargeted

outreach

WHY MJFF USES SOCIAL MEDIA

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LISTENING AND ENGAGEMENT

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LISTEN TO YOUR COMMUNITY

Identify where your community congregates on social media and listen to what they are saying.

Provide feedback and encouragement where appropriate. Be prepared for negative responses.

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Ask questions, share opportunities and be prepared to provide your community with a platform

to share their experience.

AMPLIFY COMMUNITY EXPERIENCE

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We encouraged this user to take pictures during her trial visit. This post was a result of that

request.

ASK YOUR VOLUNTEERS TO SHARE

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Originally shared on Instagram, we repurposed this photo with our Facebook audience.

REPURPOSE CONTENT

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EXPERIMENT: TRIAL AND ERROR

Not every social initiative we launch is successful. We introduced a hashtag, #TrialsFair, during

our NYC Trials Fair event and only the Foundation contributed tweets.

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COMMUNITY OUTREACH

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Supporting www.foxtrialfinder.org

• To celebrate Michael J. Fox’s 51st birthday

on June 9, 2012, we asked our Facebook

fans to recruit 5 friends to sign up for Fox

Trial Finder, the Foundation’s clinical trial

online matching tool.

• The campaign ran for 3 days and was

supported by Facebook and Twitter

updates.

MICHAEL J. FOX’S BIRTHDAY

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Cross channel marketing

• Updates supporting the 3-day campaign

were viewed by 128,353 Facebook users

and received a total of 4,899 likes, 534

comments, and 712 shares.

• Facebook and Twitter directed over 1,800

visitors to Fox Trial Finder and led to 185

profiles created

• 65% of registrants had Parkinson’s

disease

MICHAEL J. FOX’S BIRTHDAY

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Best Practices

• Be social

• Use social concepts and contests,

like “Caption this:”

• Talk like your audience: No jargon

• Share updates on your progress and

thank your community

MICHAEL J. FOX’S BIRTHDAY

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Hosted December 2013 with Forbes

journalist Matthew Herper

• Featured representatives

from NINDS, Alzheimer’s Prevention Initiative,

the Institute for Neurological Disorders (IND),

and experts from The Michael J. Fox

Foundation Clinical Trial Strategy team.

• 93 individuals shared 626 tweets around the

subject of clinical trial recruitment and

generated 4,511,504 impressions.

• The chat trended in the United States. A trend

on Twitter refers to a hashtag-driven topic that

is immediately popular at a particular time.

TWITTER CHAT: #FOXCHAT

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Best practices

• Select a moderator who is not only

knowledgeable but has a large audience

• Prepare 8 – 10 questions in advance, give your

audience 2 – 4 minutes to respond to each

question or topic

• Prior to scheduling and promoting your chat,

identify influential community members and

make sure they can participate

• Promote your chat outside of Twitter, share on

your website and email lists

• Use the last 5 minutes of the chat for

participants to share materials and self promote

their work.

TWITTER CHAT: #FOXCHAT

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G-PPMI outreach to Jewish

Communities

• Networks we identified:

• Mommy bloggers

• Community centers

• Meetup.com groups

• ShulLists

• Best Practices

• Make it easy for folks to help

• Draft social copy

• Track their activity

• Use tracked links or forms

• Build a relationship

• Report back on progress and

impact

• Thank them for their help!

FIND BLOGGERS AND INFLUENCERS

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APPENDIX

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• Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting

• At the heart of Twitter are small bursts of information called Tweets.

• Each Tweet is 140 characters long

WHAT IS TWITTER?

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ANATOMY OF TWITTER: DESKTOP

TIMELINE

News feed or timeline

Write a post

Write a post

Suggestions on

accounts to follow

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ANATOMY OF TWITTER: MOBILE

TIMELINE

News feed or timeline

Write a post

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ANATOMY OF TWITTER: A TWEET

User name and Twitter Handle

Time stamp and date posted

1-button to retweet a

message with comment

Favorite a tweet to demonstrate that

you like it, you think it is funny, you

agree with the sentiment or to

bookmark it for easy access

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ANATOMY OF TWITTER: HASHTAG

The # symbol, called a hashtag, is used to mark keywords

or topics in a Tweet. It was created organically by Twitter

users as a way to categorize messages.

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ANATOMY OF A TWEET: RETWEET

RT = Retweet.

The source of the original

tweet.

Link preview

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ANATOMY OF A TWEET: MODIFIED

RETWEET MT = Modified Tweet. The

original tweet has been

edited to fit 140 characters

and/or meaning.

The author’s initials. Used often on

accounts that are managed by a team.

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Only people who follow @MichaelJFoxOrg and @Overjoyed4life will see this tweet.

ANATOMY OF A TWEET: @REPLY

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When starting tweets with a @UserName, place a period before the name to ensure it displays

in your followers timeline.

ANATOMY OF A TWEET: .@MENTION

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• Twitter’s search function will highlight

relevant accounts and match based on

keywords

• Search [Keyword] and “Twitter” on Google

to quickly identify user accounts

ANATOMY OF TWITTER: SEARCH

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Follow Brian Fiske, VP of Research Operations at The Foundation: @bkfiske

• Choose a simple username

• Select a clear hi-res photo

• To include in your bio:

• Job title, @[Twitter handle of

employer]

• Interests (Bio, Chemistry, Running)

• Link to your LinkedIn profile or

professional bio

• You can include. But don’t feel obligated:

• Tweets do not reflect my employer

• RTs are not endorsements

GET STARTED: REGISTER

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You don’t have to tweet

For example, my dad, @SkiChas, uses Twitter as a news source. He doesn’t tweet, but he

follows accounts that offer relevant information, like the ski report.

• Follow relevant accounts:

• Media

• Patient communities

• Industry peers

• Regulatory organizations

• Thought leaders

• When you’re ready to start tweeting:

• Respond to comments with your

own opinion or ask questions

GET STARTED: FOLLOW ALONG