The Mainframe Anywhere Anytime Any Device Mainframe... · •Global Vendor Management •All...
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1 De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces The Mainframe Anywhere Anytime Any Device P&V group - 11/05/2014 - Mark Scheers
Transcript of The Mainframe Anywhere Anytime Any Device Mainframe... · •Global Vendor Management •All...
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
The Mainframe AnywhereAnytime
Any Device
P&V group
- 11/05/2014 -
Mark Scheers
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis - Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
P&V group
P&V group- Belgian, cooperative insurance company
- Philosophy
• A “different” insurance company with personal customer contact and solidarity as its main purpose
- Multichannel strategy:
- Some facts & figures:
• : ± 1.850 FTE
• Ranking: 6th largest Insurance Group (in Belgium)
• 2007: + ING Insurance = size x2
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
P&V Group – Multichannel & Multibrand
• P&V Insurance
- Distribution of the products through a network of exclusive insurance agents
• Vivium, Arces and Piette & Partners
- Distribution via the brokers channel
• Actel
- Direct Sales through Internet and partnerships with car importers (affiliate channel)
• Europe: Euresa-Life
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis
• Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Transformation of P&V Sales Channel
• Sales network evolving from payroll agents towards independent exclusive agents
• Impact of this transformatin process on the IT Infrastructure such as workstations, printers, network connectivity,....
- In the beginning offered and maintained by IT department P&V, because direct access to P&V applications in the secured network
- Second phase: agents have to contribute in IT cost for purchasing. Support and Maintenance still offered by P&V
- Objective: All IT costs relative to the agent, should be borne by the agent itself
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Impact on IT Infrastructure (1)
• All costs to be borne by the agent means
- Free choice of hardware
- Free choice of Operating System
- Free choice of network provider
- Free choice in ....
• But still
- Guaranteeing access to necessary P&V applications (CICS, mail, ....)
- In a secure manner
- Minimal impact on agent working methods
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Impact on IT Infrastructure (2)
• Solution: Provide access through a Secured Web Portal
• One unique requirement:
- Agent disposes over an Internet Broadband connection through ISP of his choice (Belgacom, Telenet, VOO, ...)
• One big challenge for IT
- How to provide direct access to z/OS based applications such as CICS transactions, TSO, ....
- Without a need to install an emulator (or anything else) at client side (since we don’t control or support those clients)
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Impact on IT Infrastructure (3)
• As such we were looking for a solution that would enable access to native mainframe applications regardless of used client infrastructure
• Any device, fixed or mobile, and any OS (Windows, iOS, Symbian, Androïd,…) should be able to access our 3270 applications without the need to install software on the client side.
• This is “BYOD” in the z/OS environment
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis - Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Market Analysis – Selected Solution
• Since we had a solution through web portal for most of our applications (mail, intranet, ...) we were only looking for an alternative for the 3270 screen emulator
• This alternative should meet on the tree most important requirements
- No installation (software, Java applet, ...) on client side
- No changes on applications (revamping, screen design, ...)
- As transparent as possible for the insurance agent (minimal change in working methods)
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Market Analysis – Selected Solution
• After 2 months of search on the market, only one product was found to be in line with the 3 requirements
• Virtel Web Access from Syspertec - France
- No installation (software, Java applet, ...) on client sideVirtel is installed on the z/OS platform, no changes on workstations
required
- No changes on applications (revamping, screen design, ...)Virtel converts existing 3270 screens towards HTML pages
- As transparent as possible for the insurance agent (minimal change in working methods)Agent will find the same 3270 screen layout and keyboard strokes
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis - Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Implementation
• Easy implementation on z/OS
• A half day installation activity- This is not a commercial slogan, it is reality
• A half day parameters check up, technical testing, network settings (firewall, ...)
• Virtel Web Access up and running in one day
• Minimal overhead on z/OS platform (no increase of MSU capacity, gain on TCP/IP stack)
• Formation “on the fly” during installation process
• Look and feel similar to classic 3270 emulator
• No end user training required
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis - Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Experience – Benefits - Pitfalls
• Virtel works fine with most common Internet Browsers
- IE8 and later, Firefox, Safari, ...
• Some slight changes necessary for less common Browsers
- Google Chrome for instance
• Support from Syspertec
- Rapid, Qualitative, Flexible
• Virtel Web Access in use for ca 3,5 years now
- No major issues
- Very stable and reliable solution
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Experience – Benefits - Pitfalls
• Benefits of the solution
- Central Management
- Accessible everywhere (when Internet connection available)
- Accessible from any Hardware/Operating System/Browser• XP, Vista, Windows 7, Mac, IE, Safari, Firefox, Google Chrome,....
- No client installation necessary
- No application changes necessary
- Rapid installation – Easy to deploy
- Very practical for “stand-by” system engineers• They do no longer need to take their portable everywhere
• A pc with internet connection will do
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Experience – Benefits - Pitfalls
• Multisession possible
• Since “web based” some slower reaction time than standard emulators- Repetitive keystrokes sometimes leading to “unpredictable results”
• Eventual opportunity to extend this solution with the “Modernisation” package- Redesign 3270 screens to Web screens
- Without need to implement changes on application level
- Support for smartphones, Tablet PC’s, iPad, ....
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis - Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Screenshot of CICS transactionEmulator - PCOMM Virtel Web Access
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Screenshot of TSO environmentEmulator - PCOMM Virtel Web Access
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Agenda
• Intro- Who is P&V Group and P&V Insurance company
• What was the problem?- Transformation of P&V Sales Channel
- Impact on IT infrastructure
• Market Analysis - Selected Solution
• Implementation
• Experiences – Benefits – Pitfalls
• Some examples
• Contact
• Q&A
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De P&V Groep bestaat uit de merken P&V, VIVIUM, Actel, PNP, Euresa-Life en Arces
Contact
• Mark Scheers- Active on Management level,
particularly interestedin the broader picture as a business enabler
- Current Role
• Global Vendor Management
• All projects, financial and contractual agreements for whole P&V Group (IT, FM, RE, Marketing,….)
• Supplier Relationship Manager
• Contact Details- [email protected]
