THE L’ORÉAL INDIA SUSTAINABILITY COMMITMENT · L’Oréal is on a mission to make life more...

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THE L’ORÉAL INDIA SUSTAINABILITY COMMITMENT

Transcript of THE L’ORÉAL INDIA SUSTAINABILITY COMMITMENT · L’Oréal is on a mission to make life more...

THE L’ORÉAL INDIA SUSTAINABILITY COMMITMENT

L’Oréal is on a mission to make life more beautiful, and is committed to making beauty sustainable. Our programme, Sharing Beauty With All integrates all the principles of sustainable development at the heart of the company, covering the entire value chain of innovation, production, distribution, consumers and communities.

This commitment stands strong and is testi�ed by the recognition we received in 2016 and 2017. L’Oréal has been hon-oured to be one of the only two compa-nies in the world to have received a triple “A”, the highest score from the Carbon Disclosure Project (CDP is an independent international organisation that evaluates the environment performance of compa-nies) in three areas: climate protection, sustainable water management and the �ght against deforestation. This type of external recognition encourages us to go even further and proves that we can com-bine economic growth with ambitious sustainable development commitments.

Globally, we have crossed a key milestone by achieving and even exceeding our target of -60% reduction in CO2 emissions four years ahead of schedule. India has contributed substantially to help achieve these results. And we continue to actively drive initiatives for India with key achieve-ments.

Our priorities in India will continue to be the best practice leader in women empowerment, skill development and environmental sustainability while devel-oping ourselves further under the Sharing Beauty With All programme.

Jean-Christophe LetellierManaging Director, L’Oréal India

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Triple ‘A’ rating worldwide

250mn Units sold in India

Over 90% produced locally

-62% Water Consumption per �nished good from 2005 baseline

70% Green Electricity

0% Waste to land�ll

210,000

4,000+

Edge

Environment (2016)

Global

Economic

Skill Development

Gender Equality

* Pune factory

First company in India to be certi�ed in 2015 and theonly FMCG company in India to be recerti�ed in 2016

Beauticians trained under Beauty For A Better Life programme since 2009

Hairdressers and beauticians trained in 2016

LOréal India key �gures

L’Oréal, the no.1 cosmetics group worldwide, has been present in India as a wholly owned subsidiary of L’Oréal S.A. since 1994. L’Oréal India employs 1,600 employees directly and 5,000 employees indirectly including beauty advisors. Today, L’Oréal India is the no. 2 player in the beauty industry with a strong portfolio of 14 powerful international brands across all distribution channels. Our products are available in mass market channels (L’Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L’Oréal Professionnel, Matrix, Kérastase, Cheryl’s Cosmeceuticals, Decleor); and in luxury distribution (Kiehl’s, Yves Saint Laurent, Giorgio Armani, Ralph Lauren and Diesel).

Our mission in India is to offer to the Indian consumers the best cosmetics innovations in terms of quality, ef�cacy and safety. L’Oréal India supports the progressive reforms undertaken by the government of India and especially the ‘Make in India’ programme. Today, 90% of our portfolio is sourced and produced locally at our factories in Pune and Baddi. Our Research and Innovation centres in Mumbai and Bengaluru have been created to meet the future of beauty in India.

We also contribute actively to the ‘Skill India’ programme through our beauty training initiatives for beauty advisors, beauticians and hair dressers. In 2016 alone, 210,000 beauty trainings were conducted in our academies by our educators to upskill the salon industry. It has been a heartening journey to see these people self-sustain and achieve their dream of being a professional or business owner in the booming beauty and wellness industry.

L’Oréal India is also the proud recipient of the worldwide Economic Dividends for Gender Equality (EDGE) certi�cation in 2015 and 2016 in recognition for its commitment to achieving and sustaining gender equality in the workplace.

While the Indian beauty market is worth 48,000 Crand is growing at a rapid pace, it is poised to become one of the top 6 beauty markets globally in the next 10 years. With an increase in awareness of global trends, growing disposable incomes, changes in consumption patterns and lifestyles, and digitalisation of consumers along with advanced economic reforms, the country promises exciting times ahead.

L’Oréal India is no. 2 with 14 powerful international brands

Make In India90% produced locally

90%

LOréal India at a glance

L’Oréal, the no.1 cosmetics group worldwide, has been present in India as a wholly owned subsidiary of L’Oréal S.A. since 1994. L’Oréal India employs 1,600 employees directly and 5,000 employees indirectly including beauty advisors. Today, L’Oréal India is the no. 2 player in the beauty industry with a strong portfolio of 14 powerful international brands across all distribution channels. Our products are available in mass market channels (L’Oréal Paris, Garnier, Maybelline New York, NYX Professional Makeup); in hair and beauty salons (L’Oréal Professionnel, Matrix, Kérastase, Cheryl’s Cosmeceuticals, Decleor); and in luxury distribution (Kiehl’s, Yves Saint Laurent, Giorgio Armani, Ralph Lauren and Diesel).

Our mission in India is to offer to the Indian consumers the best cosmetics innovations in terms of quality, ef�cacy and safety. L’Oréal India supports the progressive reforms undertaken by the government of India and especially the ‘Make in India’ programme. Today, 90% of our portfolio is sourced and produced locally at our factories in Pune and Baddi. Our Research and Innovation centres in Mumbai and Bengaluru have been created to meet the future of beauty in India.

We also contribute actively to the ‘Skill India’ programme through our beauty training initiatives for beauty advisors, beauticians and hair dressers. In 2016 alone, 210,000 beauty trainings were conducted in our academies by our educators to upskill the salon industry. It has been a heartening journey to see these people self-sustain and achieve their dream of being a professional or business owner in the booming beauty and wellness industry.

L’Oréal India is also the proud recipient of the worldwide Economic Dividends for Gender Equality (EDGE) certi�cation in 2015 and 2016 in recognition for its commitment to achieving and sustaining gender equality in the workplace.

While the Indian beauty market is worth 48,000 Crand is growing at a rapid pace, it is poised to become one of the top 6 beauty markets globally in the next 10 years. With an increase in awareness of global trends, growing disposable incomes, changes in consumption patterns and lifestyles, and digitalisation of consumers along with advanced economic reforms, the country promises exciting times ahead.

Gender equality always a top priority

Skill India - Grooming for sustained growth

Head of�ce (HO)

Regional Sales Of�ce (RSO)

Research and Innovation Centres (R&I)

Factories

Beauty For A Better Life training centres

Distribution Centres

L’Oréal Academy

Technical Training Centres

Subcontractors

Mumbai

Bengaluru

Vasai

Pune

Nagpur

Chennai

Cuttack

Ranchi

Patna

Lucknow

Indore

Ahmedabad

Hyderabad

Chakan

Taloja

Goa

Jaipur

Ambala

Rudrapur

Roorkee

Dehradun

Baddi

Guwahati

Gangtok

DelhiGurugram

Kolkata

LOréal's presence in India

Consumer Products Divsion

Professional Products Division

Luxe Division

Every year, L’Oréal publishes the progress made in its sustainable development performances as compared to the targets set for 2020.

100% of L’Oréal products will have a positive environmental or social impact.

Every time a product is created or renovated, the Group will improve its environmental or social pro�le with regard to at least one of the following four criteria:

The new formula reduces the environmental footprint, particularly with regard to water use;

The new formula uses renewable raw materials that are sustainably sourced or derived from green chemistry;

The new product has a positive social impact;

The new packaging has an improved environmental pro�le.

Innovating sustainably

L’Oréal will have reduced CO2 emissions from plants and distribution centres by 60% in absolute terms, from a 2005 baseline.

L’Oréal will have reduced CO2 emissions from the transportation of products by 20% (in grams of CO2 per sales unit per km), from a 2011 baseline.

L’Oréal will have reduced water consumption by 60% per �nished product unit, from a 2005 baseline.

L’Oréal will have reduced waste generation by 60% per �nished product unit, from a 2005 baseline.

L’Oréal will send zero waste to land�ll.

Producing sustainably

2020LOréal Group Commitments

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… with communitiesBy 2020, L’Oréal will enable more than 100,000 people from underprivileged communities to access work through the following programmes:

Solidarity Sourcing;

vocational training in the beauty sector;

employment of disabled people.

… with suppliersAll strategic suppliers will be evaluated and selected based on their environmental and social performance.

All strategic suppliers will have completed a self-assessment of their sustainability policy with L’Oréal’s support.

All suppliers will have access to L’Oréal training tools to improve their sustainability policies.

20% of strategic suppliers will be associated with the Solidarity Sourcing programme.

… with employeesL’Oréal will provide healthcare coverage for employees re�ecting best practices in their country of residence.

L’Oréal will provide �nancial protection for all employees in the event of non-work-related accidents.

Every L’Oréal employee worldwide will have access to at least one training session per year.

L’Oréal will use a product assessment tool to evaluate the environmental and social pro�le of all products. All brands will make this information available to allow consumers to make sustainable choices.

All brands will assess their environmental and social impact and make commitments to improve their footprint.

Every brand will report its progress and raise consumer awareness of its commitments.

Consumers will be able to in�uence L’Oréal’s sustainability actions through a consumer advisory committee.

Living sustainably

Developing sustainably

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By 2020, 100% of L’Oréal’s products will have an improved environmental or social pro�le. Reduction of the environmental footprint of formulas, respect for biodiversity via a sustainable and responsible sourcing policy for raw materials, eco-design of packaging and commitment to zero deforestation are all levers used by L’Oréal to drive sustainable

innovation.

Reducing the environmental footprint of formulas / 11

Respecting biodiversity / 12

Advanced Research Centre / 13

Optimising packaging / 13

Achieving zero deforestation / 13

INNOVATINGSUSTAINABLY

LIVING SUSTAINABLYPRODUCING SUSTAINABLY DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY

Reducing the environmental footprint of formulasAfter de�ning 143 product categories and screening more than 40,000 formulas for two years, an eco-design tool was crafted by the end of 2015. The aim was to guarantee all new formulas developed adhere to the goal of improved environmental pro�le with identical bene�ts for the consumer.

In 2016, this tool was deployed and is currently being used by all product formulators in L’Oréal to assess the biodegradability and water footprint at the time of creation of all the new formulas.

Aligned to the global mindset of reducing the environmental footprint of formulas, Garnier Men launched Matcha Gel Facewash. This product has an exceptional environmental pro�le with 90% biodegradability and water pro�le 50% lower than the average facial wash.

143 product categories

40,000+ formulas

of new or updatedproducts have an improvedenvironmental or social pro�le

82%

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Plastic microbeads  are replaced by particles of natural origin, thus, improving the social/environmental pro�le of the products. In 2016, LOréal Group had reformulated 100% of its rinse-off exfoliating products: none of these contain plastic microbeads. Included in the launch of Garnier Light Facewash and Garnier Acno�ght facewash (2017).

LIVING SUSTAINABLYPRODUCING SUSTAINABLY DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY

To achieve our 2020 goal, L’Oréal promotes the use of renewable raw materials that are sustainably sourced or derived from green chemistry. All raw materials used by L’Oréal are reassessed based on criteria such as respect for biodiversity and contribution to socio-economic development in the territories from which they originate.

Respecting Biodiversity

Initiated in 2014, the project used gum extracted from Guar, a drought-resistant plant of the pea family grown as vegetable and fodder crop. Grown mainly in the states of Rajasthan and Haryana, Guar gum is increasingly being used as a thickener and emulsi�er in hair care and hair colour products. L’Oréal collaborated with guar supplier, Solvay and the NGO, Technoserve, to improve the living conditions of 1,500 farmer-harvesters, while promoting environmentally-friendly agricultural practices.

In India, L’Oréal’s Guar Gum Project won the gold medal under the Sustainable and Responsible purchasing category at the 2016 Purchasing Awards.

(in terms of volume) of the raw materials used by L’Oréal are renewable, namely around 1,540 raw materials from nearly 350 species of plants from over 100 countries.

54%of the renewable raw materials (in Group purchase volumes) are the subject of improvement plans or actions with the suppliers concerned in order to ensure sustainable sourcing.

94%

17%of the raw materials used by L’Oréal (in terms of volume) are obtained according to the principles of green chemistry (i.e., they come from renewable resources, are transformed using an environmentally respectful process and have a favourable environmental pro�le).

Less than 13%(in number) out of the 350 plant species which are the source of the renewable raw materials used by the Group involve signi�cant biodiversity issues (protection measures, impact of production on natural environments) depending on their geographic origin and their extraction or production method.

Reducing carton paper thickness helps save 120MT of paper

100% of folding boxes used for packing our products are FSC certi�ed

L’Oréal India realised that the largest impact maker in the value chain were the materials used for product packaging. L’Oréal identi�ed the need to relook product packaging materials to reduce the environmental impact they make.

Optimising packaging

Palm Oil: Including the �ght against deforestation in the suppliers selection process

In 2016, L’Oréal changed its evaluation and selection matrix for its suppliers of palm oil and palm kernel oil derivatives.

The Group created a Sustainable Palm Index, which takes into account their commitment and their achievements in terms of knowledge of their own supply chain, sustainable procurement practices and compliance with a zero deforestation policy. All L’Oréal’s direct suppliers were evaluated using this new matrix. This new Sustainable Palm Index will be made public and made available to all companies and business partners in the sector at the beginning of 2017, in order to support efforts made to ensure sustainable palm oil sourcing.

Achieving zero deforestation

L’Oréal India’s shampoos namely Garnier Ultra blends, L’Oréal Paris Total Repair and Extraordinary Clay Shampoo will use this sustainably sourced Guar gum which will further improve the social and environmental pro�le of our products.

This centre in Bengaluru comprising of dynamic scientists focuses its research on natural ingredients and plant extracts for applications in both skin and hair cosmetics. It includes process based innovation in the development of natural extracts, innovative raw material sourcing, analysis of complex mixtures and knowledge of the mode of action of these ingredients on hair and/or skin.

Advanced Research Centre

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PRODUCINGSUSTAINABLY

L’Oréal has set a target for 2020 of reducing the environmental footprint of its plants and distribution centres by 60% from a 2005 baseline. The reduction of greenhouse gas emissions in absolute terms, of water consumption and of waste generation per �nished product unit, and the reduction of impacts related to transportation, have become fundamental criteria

for L’Oréal’s industrial performance.

Reducing CO2 emissions / 16

Reducing water consumption / 17

Zero waste recoverable / 18

LIVING SUSTAINABLYPRODUCING SUSTAINABLY

DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY

0 %Waste sent to land�ll from our production sites in India

Water Consumption

Waste to Land�ll

-12 %

-60%

-60%

Status in2016

Target in2020

Water Consumption

Carbon Emission Carbon Emission

Water consumption per �nished good from 2005 to 2016

Reduction in carbon emission from 2005 to 2016

We will reduce CO2 emissions at our plants and distribution centres by 60% in absolute terms

Target 2020 per �nished good-62%

70%Green

Electricity inPune Factory

A testimony to LOréal India’sunwavering commitment

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ReducingCO2 emissions Globally, L’Oréal has reduced its greenhouse gas emissions by 67% from 2005 to 2016, in absolute terms, and increased its production volume by 29% at the same time. Our ambitious commitment towards the climate is synced to our economic success.

Pune factory

Closer home, L’Oréal’s Pune plant has succeeded in reducing electricity consumption by almost 45% in 2016 (base year 2012) by implementing multiple projects. The plant purchased 5.7 million KWH of energy, of which 70% was obtained from green power. By 2017, L’Oréal India aims to further reduce its power consumption by another 15%. Across the APAC region, as of 2016, L’Oréal’s Pune plant is the only ISO 50001 certi�ed plant on Energy Management System.

Green Power Project

70% Electricity

FromGreen Power

45%Reduced

ElectricityConsumption

LIVING SUSTAINABLYPRODUCING SUSTAINABLY

DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY

Reducingwater consumptionIn time, L’Oréal has prioritised two key actions: Optimising consumption Developing recycling and reuse of water projects at the production sites

Globally, we have pledged to reduce water consumption by 60% per �nished product unit by 2020, from a 2005 baseline. And closer home, we initiated this with our Water Reclaim Project.

Implemented in 2012, L’Oréal’s Pune factory decided to treat the two streams of ef�uents, i.e, sanitary wastewater and utility reject in a more sustainable way. We explored the Membrane Bioreactor technology, the world’s foremost technology in the treatment of sanitary wastewater where the wastewater goes through Ultra�ltration. With the help of reverse osmosis and the ultraviolet process, all remaining contaminants that may have been missed are removed. To ensure standards were maintained in the process, a programme OPTICIP was implemented. This �ltered water is used in all our utilities at the factory.

Water Reclaim Project

2005 2020

Water saved60%

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ReducingwasteBy 2020, L’Oréal will have reduced the waste generated by its plants and distribution centres by 60%, from a 2005 baseline and India will have contributed signi�cantly to the global targets.

2005 2020

Waste generated60% less

Together, both L’Oréal India and the Indian Beauty & Hygiene Association (IBHA) joined hands with a local NGO, Stree Mukti Sanghatana (SMS). They work actively with about 200 women ragpickers and the Municipal Corpora-tion of Greater Mumbai to recycle 2,000 kgs of plastic out of which 60% waste has been recycled so far.

Joining Hands

LIVING SUSTAINABLYPRODUCING SUSTAINABLY

DEVELOPING SUSTAINABLY INNOVATING SUSTAINABLY

Vermiculture Project

These initiatives undertaken by LOréal serve as testimony in time to our ambitious actions to reduce waste at source, while ensuring the recovery of residual waste.

At L’Oréal India, a vermiculture treatment plant was piloted in the production facility in 2009 as an experiment to understand the best use of waste. Under observation, over the years, the project yielded results akin to green technology, leading to low emissions and at the same time ensuring the vermi-compost produced has no adverse impact on the soil’s micro �ora and fauna. Vermicomposting samples con�rm that this treatment will have no long-term in�uence on carbon and nitrogen transformation in soils as it is non-toxic to both, soil and aquatic microorganisms. L’Oréal further ensured this treatment is extended to the sludge generated by the Ef�uent Treatment Plant (ETP). Around 10% of the ETP liquid sludge gets treated via vermiculture in the Pune plant.

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DEVELOPINGSUSTAINABLY

Sharing its growth with its internal and external stakeholders is a priority for L’Oréal. The Group promotes access to work for people from underprivileged communities by deploying various programmes, associates its suppliers with its sustainable development policy and

guarantees its employees the best social practices all over the world.

Developing Sustainably with our Employees / 22

Developing Sustainably with our Strategic Suppliers / 26

Developing Sustainably with our Communities / 33

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

Our vision for 2020

Best in class Healthcare

Easy access to training and development

Solidarity Sourcing Beauty professionalisation

Mentoring andcommunity education

Evaluate social and environmental performance

Assess sustainability policy

Access to L’Oréal’straining tools

20% part of Solidarity Sourcing programme

Inclusive distribution

Inclusive hiring

Financial protection against unexpected life events

EMPLOYEES

STRATEGIC SUPPLIERS

INCLUSIVE HIRING

Sharing our growth with internal and external stakeholders is a priority

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DEVELOPING SUSTAINABLY

with our EmployeesL’Oréal is known for putting employees, our internal partners at the centre of commitments. They are our greatest assets and we believe in sharing the company’s growth and success with them.

Our Share and Care programme is unique and has been implemented worldwide, including in India. It not only encompasses a common set of bene�ts and social practices but also includes a set of measures that are relevant locally. Our ambition is to provide all L’Oréal employees easy access to healthcare coverage, �nancial protection and training because we are determined to provide our employees with the best environment to work in.

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

Best in class insurance for all our employees along with annual health checkup

Life and personal accident cover is 3x times base salary

26 weeks maternity leave

12 weeks adoption leave

Paternity leave increased to 2 weeks

Continuous medical insurance for parents self funded by employees

2 days of work from homein a month

100% accessible sites

6 employees with disabilityRobust training

programms for career advancement

Flexi work policy(Flexi hours, work from

home, sabbatical)

Scholarship for our factory worker’s

children

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L’Oréal’s Share & Care programme, which is in its 3rd year of implementation in India, provides employees a universal set of social bene�ts. This has resulted in us not only achieving a global common social framework, but sustaining our leadership position in social innovation. We intend to continue implementing differentiating initiatives, while focusing on improving the quality of life at work and putting measures in place for new parents.

Roshni WadhwaHR Director, L’Oréal India

LOréal IndiaWomen are important to our success

50%women across

Head Of�ce andResearch

approx.

L’Oréal India - First company in

India to receive theEDGE Certi�cation

Daycarecentres /child careallowance

for new mothers

Flexi-timefor working

mothersStrong

Anti-Harassment & Anti-Bullying Policy

Internal complaints

committee for the prevention of sexual

harassment

Pre-natal travelallowance of

30,000

EqualOpportunity

Employer

of our leadershipis women

33%

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

Accolades won by usL’Oréal’s commitment to creating a gender equal workplace has been recognised by independent organisations like Edge certi�cation and Equileap Ranking. These organisations extensively study and evaluate companies across various spectrums to identify optimal workplaces for both women and men.

EDGE Certi�cation

The world’s leading global certi�cation system for workplace gender equality, uniquely applicable across industries and geographical regions. The certi�cation has been designed to help companies not only create an optimal workplace for women and men, but also bene�t from it. Our organisation’s efforts helped us win this certi�cation for the second time in a row.

Equileap Ranking

Accesses organisations accelerating progress towards gender equality in the workplace, using the power of investments, knowledge and donations. Equileap Ranking makes corporate progress towards gender equality transparent and globally comparable across all sectors using an extensive Gender Scorecard to rank companies.

First company in India to be certi�ed

Ranked no. 1worldwide

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LOréal India

All strategic suppliers will be evaluated and selected basis their social and environmental performance

All strategic suppliers will have completed a self-assessment of their sustainability policy with our support

All suppliers will have access to L’Oréal training tools to improve their sustainability policies

20% of strategic suppliers will be associated with our Solidarity Sourcing programme

DEVELOPING SUSTAINABLY

with our Strategic SuppliersBy 2020, L’Oréal aims to involve 100% of its strategic suppliers to participate in its sustainable development programme. At the global level, a twofold approach was charted and we follow the same in India. We select our suppliers on the basis of their environmental and social performance. To help them grow, we also provide them with the necessary training tools.

100% of our suppliers have signed

the Ethical Commitment Letter

Raw materialspurchased bene�ted

2,175 farmers

100% suppliers for indirect purchase have gone through the social

audit

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

DEVELOPING SUSTAINABLY

with our CommunitiesPromoting access to employment and social inclusion in line with L’Oréal’s global vision of providing people in dif�culty access to work, we have developed a vocational training programme for India under the Beauty For A Better Life programme.

Examples of our other CSR programmes include education (Baddi school) and empowering women (FYWIS), Employee engagement in CSR (L'Oreal Citizen Day).

Skill Development& Up Skilling

School for children ofmigrant labourers

Snehhal ChitneniChief - Communication, Sustainability & Public Affairs,L’Oréal India

Promoting education in science and vocational skill training in beauty for women, are the bedrocks of our CSR programme. Women’s participation in scienti�c �elds and vocational education is especially low as compared to men. We aim to support women who wish to make a career, earn a livelihood and empower them via our For Young Women in Science scholarships and Beauty for a Better Life training programme.

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The L’Oréal Foundation is committed to social causes based on the two �elds of expertise, science and beauty. The Beauty For A Better Life programme provides high quality training opportunities in different beauty professions to vulnerable groups in order to help them feel better and do better.

In India, L’Oréal established the Beauty For A Better Life - Beautiful Beginnings programme in 2009. With an aim to create livelihood opportunities for young women from disadvantaged sections of the society, the programme partnered with LabourNet and Sambhav Foundation, an organisation specialising in vocational training to provide skill training in beauty and hair care to participants. The curriculum developed for the programme by in-house L’Oréal trainers is rigorous. It includes 3 months classroom training followed by mandatory 2 months long internship in a professional salon before graduation. Over time, the participants build upon their learnings in a professional set-up which gives them the opportunity and con�dence to �nd employment in beauty salons or start their own enterprises. Thus far, 4,000+ participants have been trained, many of whom have been placed in the industry or have started their own home grown beauty salon or services.

BEAUTY FOR A BETTER LIFE (BFBL)

Beautiful Beginnings

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

Our Achievements

Changing livesFrom being a housewife to being a beautician has been a long but fruitful journey. Thanks to the beauty therapy course provided by L’Oreal and Sambhav, today I am able to supplement my husband’s income. This has given me a sense of achievement and the con�dence to open my exclusive parlour in Baddi soon with some �nancial assistance.

Presently working as: Beautician;Income: INR 8,000-10,000 per month

I am grateful to L’Oreal and Sambhav for providing me quality training. The exposure I received has helped me maintain international standards in my work. Within no time I have managed to land a good position and salary at Blue Belle in Kolkata.

Presently employed full-time;Income: INR 12,500 per month

I belong to a family of daily wage earners, and was forced to give up my formal education due to lack of �nancial support. The beauty and wellness training provided by L’Oreal has helped me become a beauty consultant with two parlours namely, Priyanka Beauty Parlour and Looks Beauty Parlour in Hyderabad. This has improved my �nancial status to a great extent.

Presently working as a beauty consultant;Income: INR 8,500 per month

young womentrained

since 2009

4,000+ Curriculumdeveloped by

in-house trainers

9 Beauty fora Better Life

(BFBL) centres pan India

Jashoda, Baddi

Heera KumariSharma, Kolkata

Nani D, Hyderabad

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L’Oréal India strongly believes that science is the source of progress, and the contribution of women is vital to its future. That is why we have initiated the L’Oréal India For Young Women in Science (FYWIS) Scholarship Programme – a countrywide initiative which encourages and supports young women to pursue their careers in science. The programme was instituted in 2003 and has empowered over 300 young women from economically disadvantaged backgrounds to pursue their higher education in any scienti�c �eld from a recognised college or university in India. A scholarship of 250,000 is granted to each of the promising young women and covers their college fees.

For Young Women in Science

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

I got placed in Tata Consultancy Services and have published a research paper based on Photonic Crystal Fiber (PCF) in a National Conference. All of this has become possible because of your scholarship which has lead me towards a bright future. Thank you for everything.

- Charu Sharma, FYWIS scholar

I feel very honoured for being a recipient of the FYWIS scholarship from LOréal India. This scholarship was like a stepping stone for me, without which I could not have started climbing the ladder of success. Now I am a B.Tech holder in Aerospace Engineering and preparing for civil services exams. I am very con�dent about my success and this all is because of this scholarship. - Sunita Tanawade, FYWIS scholar

There are no words that can convey the appreciation and gratitude that I feel for LOréal India. Your scholarship helped me to complete my Engineering when I was �nancially very weak; your support has played a key role in my success.

- Varsha Sasane, FYWIS scholar

Testimonials from FYWIS scholars

Views on FYWIS from jury members

Dr. Taslimarif SaiyedCEO and DirectorCentre for Cellular and Molecular Platforms(A Dept. of Biotechnology, Govt. of India Initiative)Bengaluru

Dr Kavita RegePrincipal

P.T.V.A.'s Sathaye CollegeMumbai

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It’s been a pleasure to be a part of L’Oréal’s FYWIS programme over the years. And I have always felt this programme goes much beyond �nancial support because both, the Jury and L’Oréal of�cials take the time to provide career guidance to extremely bright girls handpicked from across the country. My association with the programme has been one of my most ful�lling experiences and I hope to always be a part of it.

These are bright, young girls with dreams in their eyes aspiring to be scientists, engineers, doctors, agriculturists, veterinary physicians, etc. And the only place where they lack, unfortunately, is access to resources. Granting scholarships via FYWIS to help them ful�l their dreams is a great service to society being rendered by L’Oréal consistently for over a decade. The empathy shown by L’Oréal and its employees towards these young girls deserves great appreciation!

School for children of migrant-workers

As part of L’Oréal India’s commitment to the communities around us, our Baddi factory in Himachal Pradesh launched a community outreach initiative with a school for the children of migrant workers near the factory. In partnership with Nirmala Niketan, an NGO, the programme provides free education to approximately 200 students in the age group of 6 to 14 years. The objective of this programme is to equip and enable the children enough to transfer them into mainstream education, eventually.

LIVING SUSTAINABLYPRODUCING SUSTAINABLYDEVELOPING SUSTAINABLY

INNOVATING SUSTAINABLY

Citizen DayLaunched in 2010 as a global initiative, Citizen Day is L’Oréal’s annual solidarity day. Over the past years, Citizen Day has become a commitment whereby our employees from across the world unite to engage in social outreach activities, to make a difference in the communities we serve.

Bene�ciaries Volunteer hours

Employeeparticipation

Partner / non-pro�t organisations

80%

10 704 5,300+

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LOréal India 2016

Reporting:a recognised performance

The CDP, an independent international organisation which evaluates the environmental performance of companies, awarded L’Oréal a triple “A”, representing the top score, in each of the ratings made in three key areas: climate protection, sustainable water management and the �ght against deforestation. Only two companies in the world obtained this triple “A” score.

The Ethisphere Institute, one of the world leaders in the de�nition and promotion of ethical standards, ranked L’Oréal for the seventh time as one of the “World’s Most Ethical Companies”.

For the �fth year running, the extra-�nancial rating agency Oekom Research AG gave L’Oréal Prime status, which is awarded to the top-performing companies.

In December 2016, the extra-�nancial rating agency VigeoEiris once again included L’Oréal in several Euronext-Vigeo indices. The Group is ranked No. 1 in its business sector.

In October 2016, L’Oréal was re-included in the two Ethibel Sustainability Indices (ESIs): Excellence Europe and Excellence Global.

L’Oréal supports the Global Compact and publishes a progress report to the United Nations Global Compact every year. In 2015, L’Oréal joined the UN Global Compact LEAD programme, which brings together the companies who are the most committed to sustainability.

Every year, L’Oréal communicates transparently, giving �gures with regard to its strategy, thechallenges it faces and its results in the �eld of corporate social responsibility and the environment in three reports: the Registration Document, L’Oréal’s progress report to the United Nations Global Compact, and the progress report on the Sharing Beauty With All sustainable development programme. L’Oréal’s CSR performance and its reporting via robust, reliable indicators audited by the Statutory Auditors led to the Group being rewarded by the most demanding organisations in this area and this was the case more than ever in 2016.

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PEOPLE & PARTNERS

DEVELOPINGSUSTAINABLY

INFORM & EMPOWER

LIVINGSUSTAINABLY

DESIGN & SOURCING

INNOVATINGSUSTAINABLY

LESS & MORE

PRODUCINGSUSTAINABLY

THE L'ORÉAL INDIA SUSTAINABILITY COMMITMENT

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A – Wing, 8th Floor, Marathon Futurex, N.M Joshi Marg,Lower Parel, Mumbai, India - 400 013. Ph: +91 22 67003000

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