The Leader\'s Journey

$: The Leader\'s Journey$
The Leader’s Journey: A Model for Engaging Employees and

Creating Positive Cultures

By De YarrisonSherpa Higher Performance

The Leader’s Journey

Personal Mastery

Trailhead Interpersonal Effectiveness

Culture of Discipline

Execution Competence

Sustainable Growth

Leadership Defined

Leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent.

- Source Unknown


Trailhead

Personal Mastery. (one of the five learning disciplines as defined by Peter Senge in his book the Fifth Discipline.)

• Self-awareness

• Personal Vision

• Integrity

• Authenticity

• Competence and appropriate technical skills

“People with a high level of personal mastery live in a continual learning mode. They never ‘arrive’. Personal mastery is not something you possess. It is a process. It is a lifelong discipline. People with a high level of personal mastery are acutely aware of their ignorance, their incompetence, their growth areas. And they are deeply self-confident. Paradoxical? Only for those who do not see the ‘journey is the reward.” (Senge 1990: 142)

Personal Mastery

The Leader’s JourneyInterpersonal Effectiveness

• Communicate and Connect

• Engage and Inspire

• Foster an environment of trust, openness, and support

• Develop capabilities & confidence

• Understand Mental Models

Personal Mastery


The Leader’s JourneyCulture of Discipline

• The right people on the bus (self-disciplined)

• Lead by example

• Sustainability / Developing Others

• Focus on the right priorities

• Positive, connected, committed, unified

• Strong desire by employees to stay

Personal Mastery



The Leader’s JourneyCulture of Discipline: Unified, engaged team members

Personal Mastery



“As engagement rises, we see two important outcomes: a decline in the likelihood of leaving the company and a stronger orientation around meeting customer needs.”

The 2003 Towers Perrin Talent Report

The Leader’s JourneyCulture of Discipline: Unified, engaged team members

Personal Mastery



“You can divide any working population into three categories; people who are engaged (loyal and productive), those who are not engaged (just putting in time), and those who are actively disengaged (unhappy and spreading their discontent). The US working population is:

26% engaged

55% not engaged

19% actively disengaged.”

The Gallup Organization


Culture of Discipline: Unified, engaged team members

Personal Mastery



The most “engaged” workplaces:

50% more likely to have lower turnover

56% more likely to have higher-than-average customer loyalty

38% more likely to have above-average productivity

27% more likely to report higher profitability.”

The Gallup Organization



Personal Mastery



Execution Competence• Plan and organize

• Set clear priorities and expectations• Build organizational alignment• Hold people accountable• Drive for results• Leadership = effectively achieving results through

others



Personal Mastery




TO BE SURE:

Execution is NOT just about action.

It is about getting disciplined people who engage in robust dialogue, debate, and open discussions, who then take disciplined action.


Sustainable Growth

Personal Mastery




Sustainable Growth

• Sustained profit increase from normal operations

• Not the same as “bought growth”

• Growing base of engaged customers

• Employee retention / engaged employees

• Consistent turning of the flywheel

The Flywheel Effect

Steps Forward, Consistent with Vision/Direction

Accumulation of Visible Results

People Line Up, Energized by

Results

Flywheel Builds Momentum

Source: “Good to Great” by Jim Collins

The Doom Loop

Disappointing Results

No Buildup; No Accumulated Momentum

New Direction, Program, Leader,

Event, Fad, or Acquisition

Reaction Without

Understanding

Source: “Good to Great” by Jim Collins


Sustainable Growth

Personal Mastery




Sustainable Growth

Sustained great results, no matter what your business, depend upon

Having the Right People in the Right Places highly engaged in doing the

Right things Right


Personal Mastery




Sustainable Growth

The Leader\'s Journey

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