The LDI Core Dimensions: RESPECT EMPATHY SPECIFICITY GENUINENESS.
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Transcript of The LDI Core Dimensions: RESPECT EMPATHY SPECIFICITY GENUINENESS.
The LDI Core Dimensions:
RESPECTEMPATHYSPECIFICITYGENUINENESS
RESPECT
EMPATHY
SPECIFICITY
a simple concept
It’s not…
“to clearly and exactly state what you want (done)”
APPLIES TO YOUR:
Direct ReportsTeam
Co-workersSupervisorCustomers
Even your family! :-)
SPECIFICITY
and GUESSING(think grocery store)
LDI Premise:
If you are specific, people don’t have to
guess.
If people don’t have to guess, they will have
greater success.
MORE TO THE POINT, THE OPPOSITE IS ALSO
TRUE:
ONE MORE FACTOR….
TRUSTHIGH levels of Specificity engender HIGH levels of TRUST:
LOW levels of Specificity engender LOW levels of TRUST:
BECAUSE PEOPLE FEEL:
“I’VE BEEN MANIPULATED”
“I’M BEING SET UP TO FAIL.”
The more guessing people have to do, the
LESS THEY TRUST
your leadership
WAYS TO BE SPECIFIC & ENCOURAGE SUCCESS
• Front load to provide full info necessary - to be clear about what you want.
• Provide a model or example of what excellence looks like.
• Provide touchstones or benchmarks.
•Check back on progress (this is not micro-managing).
• Provide specific feedback on what’s going good or not.
‘HELP ME ACHIEVE EXCELLENCE’
SPECIFICITY
is NOT Micro Managing
Micro Managing
• Give Assignment
• Stand over shoulder
• Direct everything being done: what/when/how, etc.
Managing with Specificity
• Be Very Specific on What You Want Done.
• Let Your Person Determine How to Do It(let them exercise the abilities you hired them for).
Integrating the Core DimensionsDemonstrates Respect: ‘Your time is valuable & I trust your ability.’Encompasses Empathy: ’I recognize this is not easy; here are some challenges I see.’Exercises Genuineness: ‘I’m being upfront w/ you; I want you to succeed.’
GENUINENESS
The LDI Core Dimensions:
RESPECTEMPATHYSPECIFICITYGENUINENESS