The language of meetings

Handouts: Queries and comments

Phrases

Interrupting, repeating, clarifying

Queries and comments handout

b) Are you suggesting that we introduce price cuts?

c) But surely, you are not saying it is time to phase them out!

d) Does this mean that we should consider investing more into new technology?

e) Are you telling us that there could be layoffs?

f) Do you mean some kind of job-share scheme?

g) So, you are saying that we should be spending more on research and development.

h) Does this mean that you think we should centralise distribution?

i) I hope you are not suggesting that the situation is hopeless.

On the reverse: Phrases handout Practice interrupting (Monday handout)

Practice asking for repetition and clarification

Teamwork: write phrases/sentences asking for rep. write responses

Practice asking for repetition/clarification Teamwork:

write phrases/sentences asking for rep. write responses

Eg.I didn’t catch that. Could you repeat that, please?Sorry, I missed that. Could you say it again,please?Sorry, could you explain what you mean by that?Could you elaborate on that?....

Sure... I said that...No problem. It is...Well, it means that...I am trying to say that.......

Work in pairs: A read from RB p 19B ask for repetition / clarificationA respond and repeat....

POP QUIZ

TIME

UNJUMBLE AND ORDER:

rearteil

lersalhow

mercosnu

dropucer

UNJUMBLE AND ORDER:

retailer

wholesaler

consumer

producer

DISTRIBUTION CHANNEL

Producer

Wholesaler/distributor

Retailer

Consumer

DISTRIBUTION CHANNEL

Producer

Wholesaler/distributor

Retailer

Consumer

→ MK, p 66

AgentOwn sales force

Online(Internet)or telephone ormail order sales

Services provided by wholesaler

A - For the producers B - For the retailers1__ Advising them of current market trends

2__ Offering choice of products from many producers

3__ Finishing goods by grading, packing and branding

4__ Reducing transport costs

5__ Making mass production possible by ordering in large quantities → reducing production costs

6__ Supplying small quantities to suit their needs

Services provided by wholesaler

A - For the producers B - For the retailers1_A_ Advising them of current market trends

2_B_ Offering choice of products from many producers

3_A_ Finishing goods by grading, packing and branding

4_A_ Reducing transport costs

5_A_ Making mass production possible by ordering in large quantities → reducing production costs

6_B_ Supplying small quantities to suit their needs

Services provided by wholsaler

For the producer:

Services provided by wholsaler

For the producer: wholesaler

Services provided by wholsaler

For the producer: Reducing transport costs

wholesaler

Services provided by wholsaler

For the producer: Reducing transport costs Advising producer of current market trends Finishing goods by grading, packing and branding Making mass production possible by ordering in large

quantities → reducing production costs For the retailer:

Offering choice of products from many producers Supplying small quantities to suit retailers’ needs→ Handout: Ways of selling 2

wholesaler

RetailingSTORM CLOUDS OVER THE MALL As consumer spending slows, rival strategies are being put to the test(RB, p 19)

Look at the title and subtitle – can you guess what the article is about – ANTICIPATING

Read topic sentences to inform your expectations – PREDICTING

Read paragraph by paragraph & write a one-sentence summary for each.

Underline words & expressions you find interesting