The Key Strategic Competencies and Skills of an IT ... · Phil Weinzimer – President ... Mike...
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Phil Weinzimer – President, Strategere Consulting
Allentown PA – Jan 21, 2015
The Key Strategic Competencies and
Skills of an IT Organization
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©2014 Strategere Consulting
How Strategic is Your IT Organization?
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Is There A Common Process CIOs Use To Transform into a Strategic IT Organization ?
How Can I Measure the Strategic Maturity of My IT Organization?
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©2014 Strategere Consulting
Strategic IT Competencies and Skills ?
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Are There a Set of IT Competencies and Skills for a Strategic IT Organization?
How Can I Measure the Strategic Maturity of My IT Organization’s Competencies and Skills?
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©2014 Strategere Consulting
Val
ue
Strategic IT Organization
Transformation Phases 4. Leverage Technologies
Strategically to Innovate Value
3. Implement Initiatives to Improve Margin (Sales / Cost)
2. Understand the Business, Focus on User Experience, and Improve Business Skills of IT Personnel
1. Deliver Commodity and Business Services Exceptionally Well
Time 4
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2. Understand the Business, Focus on User Experience, and Improve Business Skills of IT Personnel
“I learned the business quickly participating in business
simplification initiative, which involved all major work
processes”..Mike McClaskey –CIO, Dish Network
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BUSINESS KNOWLEDGE (Business Awareness Skills)
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BUSINESS KNOWLEDGE (Business Awareness Skills)
• Environment • Opportunities • Process Centric
Strategic IT Organization Competencies and
Skills Framework
©2014 Strategere Consulting 7
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MARKET KNOWLEDGE (Strategic Product/Market Skills)
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BUSINESS KNOWLEDGE (Business Awareness Skills)
• Environment • Opportunities • Process Centric
Strategic IT Organization Competencies and
Skills Framework
MARKET KNOWLEDGE (Strategic Product/Market Skills)
• Product Knowledge • Industry Insight • Competitive Landscape
©2014 Strategere Consulting 9
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TECHNOLOGY PROWESS (Strategic Technology Skills)
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BUSINESS KNOWLEDGE (Business Awareness Skills)
• Environment • Opportunities • Process Centric
Strategic IT Organization Competencies and
Skills Framework
TECHNOLOGY PROWESS (Strategic Technology Skills)
• Technology Strategy / Adaptability • Organization Agility • Strategic Project Capability
MARKET KNOWLEDGE (Strategic Product/Market Skills)
• Product Knowledge • Industry Insight • Competitive Landscape
©2014 Strategere Consulting 11
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CROSS COMPETENCY Leadership Skills
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BUSINESS KNOWLEDGE (Business Awareness Skills)
• Environment • Opportunities • Process Centric
Strategic IT Organization Competencies and
Skills Framework
TECHNOLOGY PROWESS (Strategic Technology Skills)
• Technology Strategy / Adaptability • Organization Agility • Strategic Project Capability
MARKET KNOWLEDGE (Strategic Product/Market Skills)
• Product Knowledge • Industry Insight • Competitive Landscape
• Vision
Organization Culture
•Leadership
•Communication
CROSS DIMENSION COMPETENCIES
©2014 Strategere Consulting 13
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Strategic IT Organization Competencies and Skills
©2014 Strategere Consulting 14
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©2014 Strategere Consulting
Knowledge
How to Use a Hammer
How to Build A House
Applying
Knowledge vs.
How to Measure Competencies and Skills ?
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•Business Knowledge •Market Knowledge
•Technology Prowess •Cross Competency Skills
What is the Maturity Score of Your IT Organization Strategic Competencies and Skills?
15 15 15 15
15 15 15 15
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Business Knowledge
Market Knowledge
Technology Prowess
Cross Dimension
Average Maturity
Cost Benefit Range
Maturity
Level 1
2
3
4
25-50%
15-35%
15-35%
5-15%
Optimized
Need to Improve
Knowledge and
Skills
Continuous
Improvement
Drives Additional
Outcomes
Greatest Opportunity
to Create Business
Outcomes
Ski
ll
Kn
ow
led
ge
Low Value Cost Center
Valued Business Partner
Applying Skills for
Business Outcomes
Inefficient
7.5
15 0
7.5 15
Reevaluate
Knowledge
and Skills
Training
25-50%
15-35%
15-35%
5-15%
1
2 3
4
How to Measure Your IT Organization Strategic Competencies and Skills
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Strategic IT Organization Maturity Assessment – Summary 6 Month Assessment Compared to 2 Year Assessment
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IT Executive Roundtable
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Thank You !
Questions?
©2014 Strategere Consulting 20
Phil Weinzimer [email protected] www.strategere.com