The Kennedy Privacy Law Firm · reassigned can be a TCPA violation, even if the caller had no...
Transcript of The Kennedy Privacy Law Firm · reassigned can be a TCPA violation, even if the caller had no...
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_________________________ ____________________
The Kennedy Privacy Law Firm 1050 30th Street, NW
Washington, DC 20007
www.kennedyonprivacy.com
Charles H. Kennedy
Phone: (202) 250-3704
Mobile: (202) 450-0708
February 21, 2017
eMarketing Newsletter
The TCPA in 2017: What’s Next?
In 2015 the FCC, over the objection of its two
Republican commissioners, adopted a
strained and harmful reading of the TCPA’s
autodialer restriction.1 According to its
Omnibus Order released in July of that year,
an autodialer is any device with the potential
capacity to function as an autodialer,
including a smartphone of the kind used by
millions of consumers every day; and the
potential capacity to dial numbers
automatically from a database qualifies as
autodialer functionality, even if the numbers
were not generated randomly or in sequence.
The Order also declares that a call to a person
to whom a customer’s number was
reassigned can be a TCPA violation, even if
the caller had no reason to know the number
had been reassigned; and businesses must
1 Rules and Regulations Implementing the Telephone
Consumer Protection Act of 1991, CG Docket No.
02-278, WC Docket No. 07-135 (Declaratory Ruling
and Order released July 10, 2015). (I’ll refer to this
order here as the Omnibus Order, the July 2015
Order or simply the Order.) 2 The TCPA’s autodialer restriction prohibits the use
of an automatic telephone dialing system (“ATDS” or
“autodialer)” to make non-emergency calls to certain
telephone numbers without the prior express consent
honor opt-out requests made in any way
consumers decide to make them.2
The Order was a blow to businesses’ ability
to engage in efficient consumer
communications, and parties affected by the
Order promptly sought relief in the D.C.
Circuit Court of Appeals.3
The New Year dawned more hopefully, with
many of us encouraged by the prospect of a
Republican FCC. Ajit Pai, the newly-
appointed chairman, is a harsh critic of the
2015 Order. His fellow Republican
Commissioner, Michael O’Rielly, has
expressed similar views, and the third
Republican commissioner is likely to agree
with his or her Republican colleagues. In
time, a well-crafted petition or petitions to the
of the called party. Mobile telephone numbers are
one of the prohibited categories, along with
emergency, healthcare-related and other classes of
numbers identified in the statute. 47 U.S.C. §
227(b)(1)(A). 3 ACA International et al. v. Federal
Communications Commission and United States of
America, No. 15-1211 (and consolidated cases)
(pending in the United States Court of Appeals for
the District of Columbia Circuit) (“ACA”).
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new Commission might result in rulings that
undo the damage done in 2015.
That said, the Commission will see no point
in issuing rulings that might have to be
reconsidered almost immediately in light of a
court of appeals decision. Accordingly,
petitions to the Commission aren’t likely to
be fruitful until after the pending judicial
challenge to the Order is decided (which
could happen as early as next month).
When the court does rule, the time will be
ripe to bring petitions to the FCC; but the
content of those petitions will be determined
by how the court rules and how it explains its
ruling.
As an example of how this multi-dimensional
chess game might play out, let’s focus on the
FCC’s challenged interpretation of the
autodialer definition.4 What options does the
court have in dealing with this part of the
FCC Order, and how will the court’s choice
influence our next steps at the FCC, in the
lower courts and in our own compliance
programs?
The petitioners in ACA have challenged two
elements of the Commission’s ATDS
interpretation: the “capacity” element and the
“function” element. The first is the FCC’s
finding that a device is an ATDS even if it has
only the potential capacity – not necessarily
the present capacity – to perform ATDS
functions. The second is the FCC’s finding as
to what the ATDS functions are: specifically,
its finding that the ATDS category includes
devices that dial numbers retrieved from a
4 The TCPA defines an “automatic telephone dialing
system” as “equipment which has the capacity – (A)
to store or produce telephone numbers to be called,
using a random or sequential number generator; and
(B) to dial such numbers.” 47 U.S.C. § 227(a)(1). 5 In its brief to the court, the FCC tried to take the
function issue out of play on the ground that it was the
database, but that do not generate those
numbers randomly or in sequence.5
The court can dispose of these two issues in
any of several ways. It can uphold both
Commission findings; it can rule that both
findings are erroneous and remand them to
the FCC for further proceedings; or it can
uphold one finding while remanding the
other. And, if the court remands one or both
of the Commission’s findings, it can do so
with or without vacating (that is, immediately
nullifying) the finding or findings.
Let’s look at each of these options, and its
consequences for us, in turn.
The Court Upholds Both Findings
If the court upholds both the capacity finding
and the function finding, the unsatisfactory
status quo will continue. Affected businesses
will have no choice but to go on assuming
that automated dialing from a database is an
autodialer function, and that devices with
even the potential capacity to dial numbers
retrieved from a database qualify as
autodialers. TCPA lawsuits based upon the
2015 Order will go forward, and courts
hearing those lawsuits will continue to defer
to the FCC’s reading of the autodialer
definition.
However, a court decision upholding the
Commission’s findings will not prevent the
Commission from acting to change or even
reverse those findings in the future. The court
is unlikely to say that the FCC’s capacity and
function findings are the only reasonable
interpretations of the autodialer definition –
at most, it will say that those findings are a
subject of previous Commission orders that were not
challenged in the petition for review. If the court
accepts this claim, then it will rule only on the capacity
question, leaving the Commission’s function
interpretation in place until such time as the
Commission, itself, decides to overturn it.
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permissible interpretation of the statute,
without ruling out the possibility that
different interpretations also might be
permitted.6 If the court’s decision takes this
form, the FCC will be free to adopt different
findings that also are consistent with the
statute, and affected parties will be free to ask
it to make such findings.
Post-Decision Action Items if Both Findings
are Upheld:
Petition the FCC to reconsider and
reject the 2015 Order’s
misinterpretation of the autodialer
definition.
The Court Remands Both Findings without
Vacatur
Next, suppose the court of appeals rejects
both of the Commission’s autodialer
6 The court is likely to apply the analysis set out in
Chevron U.S.A., Inc. v. NRDC, 467 U.S. 837 (1984)
(“Chevron”), which requires the court first to decide
whether the TCPA autodialer definition is
ambiguous. If the court finds that the definition is not
ambiguous, it will decide whether the Commission’s
reading is permitted without giving any deference to
the Commission’s expertise. However, if (as seems
likely here) the court finds that there is some
ambiguity in the autodialer definition, it will uphold
the Commission’s interpretation unless it finds that
interpretation to be arbitrary or lacking a rational
findings. Suppose, also, that the court sends
those findings back to the FCC (i.e., remands
the findings), but permits the findings to
remain in effect pending further FCC action.
A remand of this kind, known as a remand
without vacatur, typically is ordered when the
court finds that the agency’s action is not
necessarily contrary to the statute, but has
been inadequately explained or based on a
defective agency process.7
A remand without vacatur will open a period
of uncertainty. The FCC will be permitted to
go on enforcing the autodialer rule as
interpreted in the 2015 Order, but will be on
notice that it must withdraw its
interpretations or base them on sounder
reasoning or procedure. Businesses that
engage in automated calling will be required
to continue to follow the 2015 Order pending
further FCC action. Defendants in TCPA
class action suits that are based upon the
conclusions of the 2015 Order might wish to
bring motions to dismiss those lawsuits in
light of the ACA court’s rejection of the
Order, but plaintiffs will resist such motions
on the ground that the Order remains in
effect.
The awkwardness will not be resolved until
the FCC takes further action in response to
the court of appeals’ decision. The
Commission might adopt a new order that
withdraws the erroneous findings of 2015; or
the Commission might choose to confirm the
conclusions it reached in the 2015 Order, but
basis. A decision for the Commission under this
second step of the Chevron test does not mean that
the FCC’s reading is without fault or that the court, if
it substituted its own judgment for that of the
Commission, would come to the same conclusion.
Such a decision does not rule out the possibility that
different Commission findings might have been at
least as reasonable as those under review. 7 See Kristina Daugirdas, “Evaluating Remand
without Vacatur: a New Judicial Remedy for
Defective Agency Rulemakings,” 80 N.Y.U. L. Rev.
278 (2005) (“Daugirdas”).
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base those conclusions on a rationale that
corrects the flaws pointed out by the D.C.
Circuit. The FCC likely will invite public
comments before abandoning or
reconfirming its conclusions of 2015.8
Post-Decision Action Items if Court
Remands both Findings without Vacatur:
Affected parties should ask the
Commission to initiate remand
proceedings as soon as possible.
Affected parties should participate
actively in remand proceedings to
encourage adoption of a sensible
reading of the autodialer definition.
8 Unless the court of appeals sets a deadline, the FCC
will be under no compulsion to act promptly.
Aggressive petitioning by affected parties will be in
order if remand proceedings are delayed. 9 “The D.C. Circuit does not [remand without
vacatur] where it finds that the agency’s rules violate
the statute that the agency is administering. In this
category of cases, new legislation would be a
prerequisite for reenacting the same rule.”
Daugirdas, supra at 283.
The Court Remands Both Findings with
Vacatur
The court also could enter a remand order that
vacates the Commission’s findings
concerning the autodialer definition. This
option, known as a remand with vacatur,
would deprive the Commission’s autodialer
findings of all authority. The Commission
then could not lawfully bring TCPA
enforcement actions based upon its 2015
findings; affected businesses could consider
placing calls to mobile numbers, using
devices that dial automatically from
databases, without first obtaining customers’
prior express consent; and TCPA class action
defendants could move to dismiss complaints
that are based upon the reading of the
autodialer definition adopted in the 2015
Order. None of these consequences would be
contingent on further Commission action.
Also, depending upon the exact language of
the court of appeals’ decision, it might not be
possible for the Commission to rehabilitate
the findings of the 2015 Order in the
proceedings on remand. A vacatur order is
likely to state that the Commission’s reading
of the autodialer definition violates the
language of the TCPA. The FCC will not be
able to cure this problem simply by
supporting the same findings with better
reasoning.9 If the Commission chooses to
make another attempt at construing the
autodialer definition, it must do so within the
limits of the court’s decision.10
10 So, for example, if the court decided that “capacity”
in the TCPA definition refers only to present capacity,
the Commission could not resurrect its “future
capacity” standard using different reasons. The best
reasoning in the world cannot support a finding that
violates the statute. Similarly, if the court rules that
dialing of numbers retrieved from a database is not an
autodialer function within the TCPA definition, the
FCC will not be able to resurrect its contrary reading
of the statute.
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Post-Decision Action Items if Court
Remands both Findings with Vacatur:
Reassess compliance measures in
light of court’s decision.
Participate in FCC remand
proceedings.
Assess possible motions to dismiss
pending TCPA class-action suits.
The Court Remands the Capacity Finding
without Vacatur, Upholds the Function
Finding
Nothing requires the court to treat both of the
Commission’s autodialer findings the same:
the forthcoming order might uphold the
capacity finding while rejecting the function
finding, or uphold the function finding while
rejecting the capacity finding. Just to add to
the confusion, the rejected findings might be
remanded with or without vacatur.
Suppose the capacity finding is remanded
without vacatur while the function finding is
upheld. The immediate result will be that
both findings remain in effect pending further
Commission proceedings. During that
interim period, the enforcement, compliance
and class-action landscape will be as if the
2015 Order had been entirely upheld.
At some point after the court’s decision is
entered, however, the FCC likely will initiate
proceedings on remand concerning the
capacity finding. Those proceedings could
result in the Commission’s abandonment of
the capacity finding.
If the FCC does not also overturn the 2015
Order’s function finding, we might find
ourselves subject to the function finding but
not the capacity finding. This could mean that
an autodialer is any device with the present
capacity to dial from a database. This will
confer no significant benefit compared to the
status quo, because most dialers in use today
have the present capacity to dial numbers
retrieved from a database. Accordingly, it
will be important for affected parties not only
to participate in the “capacity remand,” but
also to urge the Commission to overturn the
function finding.
Post-Decision Action Items if Court
Remands the Capacity Finding without
Vacatur, Upholds Function Finding:
Urge FCC to commence remand
proceedings concerning capacity
finding as soon as possible.
Participate in remand proceedings
concerning capacity finding.
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Petition the FCC for a declaratory
ruling that overturns the function
finding.
The Court Remands the Capacity Finding
with Vacatur, Upholds the Function Finding
As noted earlier, the D.C. Circuit is unlikely
to remand with vacatur unless the remanded
finding violates the statute. In such a case, the
Commission will have no choice but to
abandon the finding.
This scenario would create an environment in
which the capacity finding no longer applied.
As noted earlier, however, the persistence of
the function finding would create an
unsatisfactory compliance and litigation
environment, and petitions would need to be
brought before the FCC to abandon both
findings.
Post-Decision Action Items if Court
Remands Capacity Finding with Vacatur and
Upholds Function Finding:
Reassess compliance practices in
light of court’s decision.
Participate in FCC remand
proceedings.
Assess possible motions to dismiss
TCPA class-action suits that rely
upon capacity finding.
Bring FCC petitions to overturn
function finding.
The Court Remands the Function Finding
without Vacatur, Upholds the Capacity
Finding
This scenario also leaves the present
environment in place until the FCC
concludes further proceedings. If the
Commission decides on remand to withdraw
the function finding, an autodialer will be any
device with the potential capacity to generate
numbers randomly or in sequence, but will
not include any device with the potential
capacity to dial from a database. The category
also will include any device with the present
capacity to generate numbers randomly or in
sequence and to dial those numbers. This
would be an improvement over the present
environment, but interested parties should
press the FCC to abandon both findings.
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Post-Decision Action Items if Court
Remands Function Finding without Vacatur,
Upholds Capacity Finding:
Assess compliance measures in light
of court’s decision.
Participate in FCC remand
proceedings re function finding.
Petition the FCC for a declaratory
ruling that overturns the capacity
finding.
The Court Remands the Function Finding
with Vacatur, Upholds the Capacity Finding
In this case, the function finding loses effect
immediately, leaving us with an environment
in which an autodialer is any device with the
potential capacity to generate numbers
randomly or in sequence and to dial those
numbers, but does not include a device with
the present or potential capacity only to dial
numbers from a database. This result will
improve very little on the status quo, because
plaintiffs in TCPA suits will continue to raise
questions of fact about the potential
capabilities of the devices used by
defendants. Accordingly, affected parties
will want to press the FCC for a declaratory
ruling that abandons the 2015 Order’s
capacity finding. At the same time, affected
parties should assess whether this limited
victory permits any change to the parties’
compliance practices, or creates an opening
for motions to dismiss pending TCPA
lawsuits that depend upon the function
finding.
Post-Decision Action Items if Court
Remands the Function Finding with Vacatur,
Upholds Capacity Finding:
Petition FCC for declaratory ruling
that overturns the capacity finding.
Consider possible changes to
compliance practices in light of
court’s rejection of function finding.
Consider possible motions to dismiss
pending TCPA class-action suits in
light of court’s rejection of function
finding.
Wild Cards
The scenarios we have explored here are a
rough guide to the options affected parties
might have after the court rules in the ACA
case. The options we actually confront,
however, might vary from these scenarios,
depending upon how the court frames the
issues and articulates its findings. Courts
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sometimes do not strictly follow the
formulation of the issues as offered by the
parties, and sometimes do not express their
disposition of the issues with the clarity we
might desire. That said, the discussion here
should give a fair idea of the decisions we
will face during the remand proceedings and
beyond.
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