THE JOURNEY SO FAR…Accreditation Canada’s Recent Projects
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Transcript of THE JOURNEY SO FAR…Accreditation Canada’s Recent Projects
Presented by: Donna Hutton
International Surveyor WorkshopInternational Surveyor Workshop““The International Experience”, August 29-30, 2010The International Experience”, August 29-30, 2010
THE JOURNEY SO FAR…Accreditation Canada’s Recent Projects
© Accreditation Canada International
Leading Practices in the International Market
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© Accreditation Canada International
Middle Eastern Surveys
Progressive direction
Competitive market Most current
equipment Computerization Hospitality Multicultural staff For profit target
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Saad Specialist Hospital, Saudi Arabia
Sophisticated Simulation Lab Staff come from many countries with diverse cultures
( 80% of staff are expats) Communication is complex , teamwork challengesResults: Lab teaches teamwork/communication skills,
reduced patient safety risks competency development and maintenance
(Effective Organizations)
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Security Forces Hospital, Saudi Arabia
Lab System Reviews Orders Blocks previously
ordered tests Monthly utilization
reviews
(Critical Care, Standard 3)
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Al Hammadi Hospital, Saudi Arabia
WIPRO Application to Automated Medical Record Computerized system removes patient care
information from the system once an outpatient appointment has been completed.
Only staff on the unit may access patient care record
Individuals who attempt to access records of relatives are flagged and admitting is alerted.
Outpatient record is fully automated( Effective Organizations)
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Security Forces Hospital, Saudi Arabia
Booking/Confirming Patient Appointments
Voice activated telephone appointment system for self bookingShort messaging system ( SMS) follows up booking with text message to patient’s cell phone to remind them of appointment(Ambulatory Care Standard 1)
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Security Forces Hospital, Saudi Arabia
Electronic Storyboard Tracks progress on the operational plan A rolling presentation may be displayed on a
variety of AV systems throughout the hospital Progress being made is shared through
indicator data
( Information Management, Standard 1)
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Security Forces Hospital, Saudi Arabia
Computerized Pharmacy System Flat Screen monitor
advises patients when meds are available
System identifies patient waiting longer than 20 minutes for priority management
( Ambulatory Care. St 14)
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Security Forces Hospital, Saudi Arabia
Precalculated Drugs for Cardiac Arrest All Pediatric ICU patients
have pre calculated drugs available on the crash cart
Avoids the high probability of error during the time of resuscitation
( Acute Care Services St 14)
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Leading Practices - Padova, Italy
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Data Medica, prospective analysis of client safety issuesand identification of QI strategies ( Standard 5, Culture)
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Padova University Hospital, Italy
Salus Pueri (Pediatric Dept)
First ethics committee in Italy to invite and respond to queries of clients or their next of kin(Standard 11, Acute Care)
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