The Journal Usage Statistics Portal (JUSP): Adding value and assessing impact through a...

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Journal Usage Statistics Portal (JUSP) Adding value and assessing impact through a collaborative approach to service development and delivery Angela Conyers –Evidence Base Paul Harwood –JISC Collections @JUSPSTATS This paper was first presented at Online Information 2011

description

At a time of economic constraint, the use of COUNTER compliant data is essential in making a compelling case about the value of journal subscriptions. The Journal Usage Statistics Portal (JUSP), built in response to demand from UK higher education libraries provides a single point of access for libraries to view, download and analyse their journal usage reports. The consortium supports publishers in providing access to statistics for their customers. Against a background of increasing interest in understanding the value of activity and attention data, and the importance of the shared services agenda, this is a timely development. A significant aspect of development involves consultation with both libraries and publishers to deliver a responsive service and valuable community resource. The team collaborates with a number of publishers and intermediaries to implement the Standardized Usage Statistics Harvesting Initiative (SUSHI) protocol and create a dynamic statistics portal; much of this work is pioneering. Whilst primarily a service for institutional libraries, JUSP also offers a number of benefits to publishers and intermediaries: By ensuring that libraries have accurate and comparable figures to assess the value of their subscriptions; By making the delivery and analysis of usage statistics more efficient and comprehensive for customers; By removing the need to maintain password administration routines; By being more efficient, with a SUSHI server enabling libraries to download their usage statistics directly from JUSP and reducing administration overheads. This presentation will outline how the team is working with publishers to deliver usage statistics to libraries. It will illustrate the collaboration and consultation process, innovation in SUSHI implementation and support mechanisms for publishers. The session will also illustrate how the methodology and outputs can be successfully applied to other communities interested in the analysis of e-resource usage. The JISC funded service is being delivered by a consortium comprising: JISC Collections, Cranfield University, Evidence Base at Birmingham City University and Mimas.

Transcript of The Journal Usage Statistics Portal (JUSP): Adding value and assessing impact through a...

Page 1: The Journal Usage Statistics Portal (JUSP): Adding value and assessing impact through a collaborative approach to service development and delivery

Journal Usage Statistics Portal(JUSP)

Adding value and assessing impact through a collaborative approach to

service development and delivery

Angela Conyers –Evidence BasePaul Harwood –JISC Collections

@JUSPSTATS

This paper was first presented at Online Information 2011

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A collaborative project

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National initiative for licensing online journals on behalf of the higher and further education and research communities in the UK

SHEDL aims through collaboration and combined purchasing power to achieve a shared digital library in Scotland

WHELF's mission is to promote library and information services co-operation and to encourage the exchange of ideas among University and Higher Education libraries in Wales

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Metrics and the scholarly journal

• The Impact Factor continues to play a key role in evaluating the quality of a journal

• However, the arrival of online journals and the ability to count usage has added a new dimension to the evaluation process

• Work is still in progress regarding a possible Usage Factor which would be based on usage data analysis

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Usage data in publisher pricing models

• The majority of negotiations between publishers and libraries involves some discussion about usage data

• Some publishers have begun to use usage as the sole or key component in their pricing model (AAAS, ACS)

• When this happens, both parties need to ensure they are working with the same data. Project COUNTER has helped and JUSP is playing its part too

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Lies, damn lies and statistics

What are all these usage figures telling us?

•Star titles– very high usage •Usage of non-subscribed titles within a Big Deal•Zero use titles

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COUNTER JR1 reports

• Getting access to individual publisher sites is difficult and time-consuming

• Importance of analysis not just collecting:• To show value for money• To decide on renewal/cancellation

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• Single point of access to usage data from multiple publishers

• No need to visit separate publisher sites to download usage statistics

• Usage comparison across publishers and years

• Establishing value for money

JUSP

http://www.flickr.com/photos/wallyg/418328695/

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• Supports UK academic libraries by providing a single point of access to e-journal usage data

• Assists management of e-journals collections, evaluation and decision-making

• Provides statistics to

ensure the best deals for the academic community

http://www.flickr.com/photos/nostri-imago/3137422976/

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• 125 libraries in JUSP

• All UK higher education institutions and research councils are welcome to participate (160+)

http://www.flickr.com/photos/ellf/3910635234/

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15 publishers• American Association for the

Advancement of Science (AAAS)• American Institute of Physics (AIP)• Annual Reviews• British Medical Journal Publishing

Group (BMJ)• Edinburgh University Press (EUP)• Elsevier• Emerald/Emerald Insight• Institute of Physics (IOP)• Nature Publishing Group• Oxford University Press• Project MUSE• Royal Society of Chemistry• SAGE• Springer• Wiley-Blackwell

3 intermediaries• Ebsco EJS• Publishing Technology

(ingentaconnect)• Swets

http://www.flickr.com/photos/27205670@N00/543219767/

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COUNTER usage reportsJR1 •Journal Report 1: Number of Successful Full-Text Article Requests by Month and Journal JR1a•Journal Report 1a: Number of Successful Full-Text Article Requests from an Archive by Month and Journal

http://www.flickr.com/photos/bionicteaching/2920562020/

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Some other JUSP reports

• Titles with the highest use from one publisher or all publishers in JUSP

• Titles in various usage ranges, from nil and low to very high

• Search facility – title or ISSN or keyword• Trends over time (2009- )

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JUSP enhancements

• Usage patterns of subscribed or core titles

• Identification of titles in the deal or collection within the JR1 report

• Adding more publishers

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•Standardized Usage Statistics Harvesting Initiative (SUSHI)

•M2M way of gathering statistics

•Replaces the user-mediated collection of usage reports

•12 JUSP SUSHI clients available

•SUSHI server to gather data from JUSP

http://www.flickr.com/photos/ragingwire/3395161474/

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JUSP SUSHI server

• PHP-based system so libraries can download data directly from JUSP

• Plans at advanced stage to set up SUSHI servers so that libraries using UStat (ExLibris) can import directly from JUSP to UStat

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• Gathering feedback and monitoring use

• Surveys

• Visits

• Ongoing dialogue

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• Providing support and guidance to the community

• Knowledge sharing

• SUSHI client available as free, open source software

• Ongoing consultation with libraries and publishers

http://www.flickr.com/photos/shareconference/5422273956/

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Where next for JUSP?

• Sharing knowledge and experience with other sectors in the UK and with overseas consortia

• Applying lessons learned and methodology developed to other communities

• Continued support from publishers as we work to introduce new features.

• Usage data for other services –databases, e-books

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http://jusp.mimas.ac.uk

Angela Conyers –Evidence [email protected]

Paul Harwood –JISC [email protected]