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The IT & ITes sector includes IT services, engineering design and R&D services, ITES (IT-enabled services)
or BPO and hardware.
Today IT and ITeS sectors lead the economic growth in terms of employment, export promotion,
revenue generation and standards of living. As per NASSCOM estimates, IT/ITeS sector (excluding
hardware) revenues are estimated at USD 87.6 billion in FY 2011-12; and the industry is expected togrow by 19 per cent during FY 2012-13.
The IT/ITeS sector has led to employment opportunities, both direct and indirect, of nearly 2.8 million
and around 8.9 million respectively. This growth is expected to increase to more than 14 million (direct
and indirect) by 2015 and to around 30 million by 2030.
The market size of the industry is expected to rise to USD 225 billion by 2020 considering India's
competitive position, growing demand for exports, Government policy support, and increasing global
footprint.
IT/ITeS industry has led India's economic growth and this sector's contribution to the national GDP hasrisen from 1.2 per cent in 1997-98 to an estimated 7.5 per cent in 2011-12.
IT/ITES industries are highly localized and clustered in seven cities as of today. These are: Bangalore,
Hyderabad, Chennai, Gurgaon/Noida/New Delhi, Kolkata, Mumbai and Pune. Infrastructure limits and
scarcity of land has recently led to expansion to newer places like Ahmedabad, Bhubaneshwar,
Chandigarh, Coimbatore, Jaipur, Kochi, Madurai, Mangalore, Mysore and Trivandrum.
Introduction to the terms:
Information Technology (IT) is defined as the design, development, implementation and management of
computer-based information systems, particularly software applications and computer hardware.Today, it has grown to cover most aspects of computing and technology. The largest firms globally
include IBM, HP, Dell and Microsoft.
The Information Technology-Enabled Services (ITES) industry provides services that are delivered over
telecom or data network to a range of external business areas. Examples of such business process
outsourcing (BPO) include customer service, web-content development, back office management and
network consultancy etc.
Factors leading to growth in the IT/ITes sector are:
Low operating costs and tax advantage.
Favourable government policies.
Technically qualified personnel easily available in the country.
Rapid adoption of IT technologies in major sectors as Telecom, Manufacturing and BFSI.
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Strong growth in export demand from new verticals and non-traditional sectors as public sector, media
and utilities.
Use of new and emerging technologies such as cloud computing.
SEZ as growth drivers; as more of SEZs are now being set up in Tier II cities and about 43 new tier II/III
cities are emerging as IT delivery locations.
All these factors have given IT/ITES industry in India a strong competitive position with high market
share.
Employment trends
As per the Economic Survey 2011-12, the IT/ITeS industries has added 7.96 lakh jobs in one year, in the
period ending September 2011. According to NASSCOM, employee base in the rural areas is expected to
increase by over 10 times by 2013-14, compared to 5000 in 2009-10.
According to a customer poll conducted by Booz and Co, India is the most preferred destination for
engineering offshoring, which are encouraging foreign companies to offshore complete product
responsibility to Indian ITeS companies.
Hyderabad is fast becoming the IT/ITes hub of India with new players hankering to get a foothold here,
and existing players continuing to hire aggressively. Large companies such as Infosys, TCS, Genpact,
Deloitte, Facebook, Bank of America, Thomson Reuters, Amazon, Google, Cognizant, Franklin Templeton
among others, are growing their presence in the state. According to Andhra Pradesh Government's
estimates, the total IT/ITeS sector hiring for 2012-13 could be at about 50,000 professionals.
Internet trends
More recently, online retailing, cloud computing and e-commerce are leading to rapid growth in the IT
industry. Online shopping is fast gaining popularity with the emergence of internet retailing and e-
commerce.
According to the Internet and Mobile Association of India (IAMAI) the number of Internet users in the
country is more than 121 million, out of which 17 million are online shoppers. Increasing internet
penetration and affordability for personal computers has led to this rapid numbers, and these are
expected to triple by 2015.
According to IAMAI, online sales of branded apparel almost doubled in volume to 4.99 million piecesduring April 2012, as against 2.54 million in the same month a year ago. Also, E-ticketing continued to
grow with irctc.com recording 5.56 million bookings in April, 2012, as compared to 2.26 million bookings
in April 2011.
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Government Initiatives
In the twelfth Five Year Plan (2012-17), the Department of Information Technology proposes to
strengthen and extend the existing core infrastructure projects to provide more horizontal connectivity,
build redundancy connectivity, undertake energy audits of State Data Centers (SDCs) etc. The core
infrastructure including fibre optic based connectivity will be leveraged and additional 150,000 CommonService Centres (CSCs) will be setup to create the right Governance and service delivery ecosystem at
the Panchayats
//
MIS professional
A management information systems (MIS) professional collects, analyses data and provides information
in formats that can be used by different departments of an organization accordingly.
What's it about?
A management information systems professional is someone who collects data from multiple sources in
an organisation, compiles it, organises it in useable formats, and then does the calculations as per
departmental needs.
Clock work
9 am: Compile all figures (sales/ HR/ marketing), depending on my domain
10 am: Sort out and arrange these
11 am: Do the calculations to compute monthly, weekly or quarterly figures
3 pm: Meet with the management to give presentation
6pm: Study the figures to look for eye-catching trends reflected by the figures.
The payoff
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At an entry level, one can start anywhere between R3 to R4 lakh per annum. If you are a qualified CA or
MBA from an institute of repute, you can earn about R6 lakh to R8 lakh per annum. With experience,
your salary can rise depending on the company you work for.
Skills
You need sound analytical skills
You have to have a good head for numbers
You have to master the ability to stay calm and collected under pressure. Sometimes the work seems
unending and no sooner have you finished pending tasks you discover more have piled up
You have to be well versed with computer tools such as MS Office, ERP software (such as SAP-BI) and
excel in power point presentations
Pros & cons
Work is satisfying because you directly contribute to the companys decision-making process.
Life gets hectic in MIS. Work pressure can drain you at times.
You remain in constant touch with the top management, a privilege not every one gets in the company
///
A
Abacus Computers Ltd
Abee Info-Consumables Ltd
ABM Knowledgeware Ltd.
Accel Transmatic Ltd
ACE Software Exports Ltd.
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ACI Infocom Ltd
Adam Comsof Ltd
Adam Comsof Ltd.
Advent Computer Services Ltd.
Aftek Ltd.
Agilent Technologies
ALLIANCE CONSULTING
Allied Computers International (Asia) Ltd.
Altos India Ltd.
Ancent Software International Ltd.
AOL Online
Apis India Ltd
Aplab Ltd
Applied Materials, Inc.
Aptech Ltd
Archana Software Ltd
Arms Paper Ltd
Arraycom (India) Ltd.
Asia H R Technologies Ltd
Asian Electronics Ltd
Asian Films Production & Distribution Ltd
Asit C Mehta Financial Services Ltd
Ask Me Info Hubs Ltd
ASM Technologies Ltd
ASTIR IT
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Astro Bio Systems Ltd
Atos Origin
Atrenta
Aurionpro Solutions Ltd.
Avance Technologies Ltd
Avantel Ltd
AXIS-IT&T Ltd.
Axon Infotech Ltd.
Aztecsoft Ltd.
B
B2B Software Technologies Ltd.
Bangalore Softsell Ltd.
Baron Infotech Ltd.
Bartronics India Ltd.
Bathina Technologies (India) Ltd
Birla Shloka Edutech Ltd
BITS Ltd
Blue Star Infotech Ltd.
Bombay Talkies Ltd
Brels Infotech Ltd
Bristlecone
C
Cadence
California Software Company Ltd.
Cambridge Solutions Ltd.
Cambridge Technology Enterprises Ltd.
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Canon
CAT Technologies Ltd.
Cauvery Software Engineering Systems Ltd.
CCS Infotech Ltd.
Cerebra Integrated Technologies Ltd.
CG VAK Software Ltd
Chakkilam Infotech Ltd
Choksh Infotech Ltd.
Clio Infotech Ltd
CMC Ltd.
CNI Research Ltd.
Color Chips (India) Ltd
Compare Infobase
Compuage Infocom Ltd.
Compucom Software Ltd
Compudyne Winfosystems Ltd.
Comp-u-Learn Tech India Ltd.
Compulink Systems Ltd.
Computational Research Laboratories
Computech International Ltd
Computer Point Ltd.
Computerskill Ltd.
Concurrent (India) Infrastructure Ltd
Contech Software Ltd.
COVANSYS
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Cranes Software International Ltd.
Crazy Infotech Ltd.
Cressanda Solutions Ltd.
Crest Animation Studios Ltd
Crystal Software Solutions Ltd.
CSC
CTIL Ltd
Cybermate Infotek Ltd.
Cyberscape Multimedia Ltd.
Cybertech Systems & Software Ltd
D
Danlaw Technologies Ltd.
Datamatics Global Services Ltd
Datanet Systems Ltd
Datasoft Application Software (India) Ltd
Datasoft Application Software Ltd.
Dell International
D-Link India
DSQ Software Ltd
DSQ Software Ltd.
Dynacons Systems & Solutions Ltd.
E
E.Com Infotech (India) Ltd
E.Star Infotech Ltd
Edserv SoftSystems Ltd
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EMC Corporation
Encore Software Ltd.
Enso Secutrack Ltd
Enterprise Intelligent Systems Ltd
EnterpriseDB
ERP Soft Systems Ltd
Essel Software & Services Ltd.
Essemm Information Systems Ltd.
European Software Alliances Ltd
EXL Service.com (India) Pvt. Ltd.
Ez Commerce Trade Technologies Ltd.
F
FCG
FCS Software Solutions Ltd.
FI Sofex Ltd.
Financial Technologies (India) Ltd.
Fintech Communication Ltd.
Firefly e-Ventures Limited
Flextronics Software Systems
Four Soft Ltd.
Fourth Generation Information Systems Ltd
Frontier Information Technologies Ltd.
FSL Projects Ltd.
G
Gamma Infoway Exalt Ltd
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Geekay Imaging Ltd.
Genesis Microchip Inc
Genesys International Corporation Ltd.
Geodesic Ltd
Geometric Ltd
Globsyn Infotech Ltd
Goldstone Technologies Ltd.
G-Tech Info Training Ltd
GTL Ltd
H
Harbor Network Systems Ltd
Hartron Networks Ltd.
HCL Technologies Ltd.
Helios & Matheson Information Technology Ltd.
Hewlett-Packard Globalsoft Ltd.
Hexaware Technologies Ltd.
Hifunda Ltd.
Hit Kit Global Solutions Ltd
Honeywell International Inc
HTC Global Services
I
I Power Solutions India Ltd
I2 Technologies
I-Flex Solutions Ltd.
Igate Global Solutions Ltd
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IKF Technologies Ltd.
Ind-Agiv Commerce Ltd
Indian Infotech & Software Ltd
Indo-City Infotech Ltd
Indo-Pacific Software & Entertainment Ltd
Indus Networks Ltd
Infinite
Infobahn Corporation Limited
Info-Drive Software Ltd
Infogain Corporation
Information Technologies (India) Ltd.
Informed Technologies India Ltd
Infosys Technologies Ltd.
Innovision E-Commerce Ltd
INTEGRA MICRO SYSTEMS
Integrated Hitech Ltd
Intel Corporation
Intel Technology
Intellvisions Software Ltd.
Intense Technologies Ltd.
Intertec Communications Ltd.
Interworld Digital Ltd
IOL Netcom Ltd
IQ Infotech Ltd.
IQMS Software Ltd.
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IRIS
IT People (India) Ltd.
ITC Infotech
ITTI
J
Jeevan Softech Ltd.
Jetking Infotrain Ltd
K
Kaashyap Technologies Ltd
Kale Consultants Ltd.
Kanika Infrastructure & Power Ltd
Kedia Infotech Ltd.
Kernex Microsystems (India) Ltd.
Kilburn Office Automation Ltd
KLG Systel Ltd.
Kolar Biotech Ltd
KPIT Cummins Infosystems Limited
Krisn Information Technologies Ltd.
KTL Industries Ltd
Kushal Software Ltd
L
Lan Eseda Inds. Ltd
Lanco Global Systems Ltd.
Lee & Nee Softwares (Exports) Ltd.
LGS Global Ltd
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Libord Infotech Ltd.
Logix Microsystems Ltd.
LSI Corporation
Luminaire Technologies Ltd
M
Maars Software International Ltd.
Mahindra Satyam Ltd
Mangalya Soft-Tech Ltd.
Mascon Global Ltd.
Mastek Ltd
McAfee Software
Media Lab Asia
Megasoft Ltd.
Melstar Information Technology Ltd.
Mentor Graphics
Micro Technologies (India) Ltd
Microland Ltd.
Midpoint Software & Electro Systems Ltd
Millennium Cybertech Ltd.
Mindteck (India) Ltd.
Mindtree Ltd
Moh Ltd
Monalisa Infotech Ltd
Moschip Semiconductor Technology Ltd.
Moser Baer India Ltd.
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Mphasis Ltd
MRO - TEK Ltd.
MYM Technologies Ltd.
N
NCC Finance Ltd
Netripples Software Ltd.
Nettlinx Ltd.
NetVision Web Technologies Ltd.
Netvista Information Technology Ltd.
Network Ltd
Nexxoft Infotel Ltd.
Nihar Info Global Limited
NIIT Ltd
NIIT Technologies Ltd.
Novell India Pvt. Ltd.
Nucleus Software Exports Ltd.
NVIDIA Corporation
O
Oasis Infotech Ltd.
Octant Interactive Technologies Ltd
Odyssey Technologies Ltd.
Omega Interactive Technologies Ltd.
Omnitech Info Solutions Ltd.
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Onward Technologies Ltd.
Opus Software Solutions
Oracle Financial Services Software Ltd
Org Group
ORG Informatics Ltd
Orient Information Technology Ltd.
Orpine Systems Ltd.
P
Pacific Controls
Palsoft Infosystems Ltd.
Pan India Corporation Ltd.
Panoramic Universal Ltd.
Patni Computer Systems Ltd.
PCS Technology Ltd.
Pentasoft Technologies Ltd.
Perot Systems
PFL Infotech Ltd
Phi Business Solution
Philips
Polaris Software Lab Ltd.
Popular Estate Management Ltd
Precision Electronics Ltd.
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Prism Informatics Ltd
Prithvi Information Solutions Ltd.
PSI Data Systems Ltd.
Q
Qatalys Software Technologies Ltd.
Qpro Infotech Ltd
Qualcomm India
Quest Software
Quintegra Solutions Ltd..
R
R Systems
Ram Informatics Ltd.
Rambus
Ranklin Solutions Ltd
Rave Technologies
Redington (India) Ltd
Religare Technova Global Solutions Ltd
Ricoh India Ltd
Rolta India Ltd
RS Software (India) Ltd
S
S Kumars Online Ltd
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Saarc Net Ltd
Saksoft Ltd.
SanDisk
Sankhya Infotech Ltd
Sanra Software Ltd.
SAPIENT
Sark Systems India Ltd
Sasken Communication Technologies Ltd
Sat Industries Ltd
Saven Technologies Ltd
Scintilla Software Technology Ltd
Score Information Technologies Ltd
Seshachal Technologies Ltd
Shloka Infotech Ltd.
Shonkh Technologies International Ltd
Shreejal Info Hubs Ltd
Sibar Software Services (India) Ltd
Silverline Animation Technologies Ltd
Silverline Technologies Ltd
SJ Corporation Ltd
Smartlink Network Systems Ltd
SNS Technologies
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Softbpo Global Services Ltd
Softech Infinium Solution Ltd
Softpro Systems Ltd
Softsol India Ltd
Software Technology Group International Ltd
Solix Technologies Ltd.
Sonata Software Ltd
Spanco Ltd
Sparc Systems Ltd.
SPEL Semiconductor Ltd
SQL Star International Ltd
Sriven Multi-Tech Ltd
SRM Technologies
Sterling International Enterprises Ltd
Stocknet International Ltd
Subex Ltd
Sun Microsystems
SunGard
Svam Softwares Ltd
Sylph Technologies Ltd
Symantec
Synplicity Inc.
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Syntel
Syschem (India) Ltd
T
T Spiritual World Ltd
Tata Consultancy Services
Tata Elxsi Ltd
TECH MAHINDRA
Teledata Informatics Ltd
Telesys Software Ltd
Teradata
TIBCO Software
Total Exports Ltd
Trianz
Tricom India Ltd
Trigyn Technologies Ltd
Tripex Overseas Ltd
Triton Corp Ltd
Tutis Technologies Ltd
TVS Electronics Ltd.
Twinstar Software Exports Ltd
U
Uniport Computers Ltd
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Usha Martin Infotech Ltd
USI
V
V&K Softech Ltd
Vakrangee Softwares Ltd
Vama Industries Ltd
Venus Universal Ltd
Vintron Informatics Ltd.
Virgo Global Media Ltd
Virinchi Technologies Ltd
Virtualsoft Systems Ltd
Virtusa
Visesh Infotecnics Ltd
Vishal Information Technologies Ltd
VJIL Consulting Ltd
VMF Soft Tech Ltd
VXL Instrument
VXL Instruments Ltd
W
Washington Softwares Ltd
Watson Software Ltd
Wipro Infotech Ltd
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Women Networks Ltd.
X
XO Infotech Ltd.
Y
Yodlee Infotech
Yokogawa India Ltd
Z
Zenith Computers Ltd.
Zenith Infotech Ltd
Zigma Software Ltd
///
Investments
Indian IT's core competencies and strengths have placed it on the international canvas, attracting
investments from major countries.
Between April 2000 and June 2013, the computer software and hardware sector attracted cumulative
foreign direct investment (FDI) of Rs 53,757.60 crore (US$ 7.97 billion), according to data released by the
Department of Industrial Policy and Promotion (DIPP).
More recently, online retailing, cloud computing and e-commerce are the major driving forces behind
the rapidly increasing growth in the IT industry. Online shopping has increased with the emergence of
internet retailing and e-commerce.
Some of the major investments in Indian IT and ITeS sector:
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Baring Private Equity Partners Asia plans to buy IT services firm Hexaware Technologies in a deal
estimated at about US$ 400 million
Cognizant has been selected by the Saudi Electricity Company (SEC) to develop a comprehensive billing
and revenue management solution based on SAP utilities enterprise software to meet the functional,
technical, and operational requirements of SEC's rapid growth
Prisma Global has acquired majority stake in German technology venture Prisma Gmbh for about Rs 27
crore (US$ 4.00 million). The company will now own the Intellectual Property (IP) of technologies
developed by the German firm
Wipro Ltd have secured a large IT outsourcing contract worth US$ 500 million from the US-based
financial services company Citigroup. Wipro will be responsible for application development and
maintenance, as well as providing infrastructure management services, for Citi's global operations
Tech Mahindra has signed a five-year agreement with UBS Fund Services (Luxembourg) (UBS FSL) for its
new platform, Tech Mahindra Managed Data Services (MDS), designed to support asset managers,wealth managers, investment banks, custodians and administrators. The companys Brazilian subsidiary
Complex IT has also signed two deals to deliver enterprise solutions for oil and gas, and banking sector
//
As per Nasscom experts, the top 5 players in both the IT and ITeS sectorsare -:1) TCS: Tata Consultancy Services: Is a software services and consultingcompany headquartered in Mumbai. TCS is the largest provider of informationtechnology and business process outsourcing services in Asia.
Revenue: $6.3 billion
The Indian software industry is set to keep up its growth rate despite the slowdown in the economy. The NationalAssociation of Software and Services Companies (Nasscom) has forecast a strong outlook for FY08-09 strong withsoftware and services revenue seen growing by 21-24 per cent. The software and services exports are set to hit the$50 billion-mark.The software and services exports segment grew by 29 per cent (in USD) to register revenues of $40.4 billion in
FY07-08, up from $31.4 billion in FY06-07. The domestic segment grew by 26 per cent (in INR) to register revenues
of $ 11.6 billion in FY07-08. According to the latest Nasscom rankings, Tata Consultancy Services Ltd., Infosys
Technologies Ltd. and Wipro Technologies Ltd are the top 3 revenue generators in India. Check out the top ten
players in the Indian IT industry.
TCS
Founded in 1968, TCS is one of India's largest corporate houses. It is also India's largest IT employer with a staff
strength of 111,000 employees.
The company began as a division of the Tata Group, called the Tata Computer Centre. Its main business was to offer
computer services to other group companies. Soon the company was spun off as Tata Consultancy Services after it
realised the huge potential of the booming IT services.
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The company posted a consolidated net profit of Rs 1,290.61 crore (Rs 12.90 billion) for the first quarter ended June
30, 2008, an increase of 7.3 per cent compared to the year-ago period.
Its annual sales worldwide stands at $5.7 billion for the fiscal year ending March 2008. During the year 2007-08,
TCS' consolidated revenues grew by 22 per cent to Rs 22,863 crore ($5.7 billion). S. Ramadorai, is the chief
executive officer and managing director of TCS.
TCS is IDC-Dataquest IT best employer in IT services in 2007. TCS also topped DataQuest DQTop 20 list of IT
service providers in 2007.
2) Wipro: A giant information technology services corporation headquartered inBangalore. It has interests varying from information technology, consumer care, lighting,engineering and healthcare businessesRevenues: $4.3 bnBPO revenues: $465 mn
What started off as a hydrogenated cooking fat company, Wipro is today is a $5 billion revenue generating IT, BPOand R&D services organisation with presence in over 50 countries.Premji started Wipro with the 'idea of building an organisation which was deeply committed to values, in the firm belief
that success in business would be its inevitable, eventual outcome'. The company has over 72,000 employees.
Wipro's revenues grew by 33 per cent to Rs 19,957 crore (Rs 200 billion) for the year ended March 31, 2008. The net
profit grew by 12 per cent to Rs. 3,283 crore (Rs. 32.83 billion). The revenues of the combined IT businesses was
$4.3 billion with 43 per cent YoY growth.
Wipro was the only Indian company to be ranked among the top 10 global outsourcing providers in IAOP's 2006
Global Outsourcing 100 listing. Wipro has also won the International Institute for Software Testing's Software Testing
Best Practice Award.
3) Infosys: Infosys Technologies Limited is an information technology servicescompany headquartered in Bangalore. Infosys is one of the largest IT companies inIndia with 113,796 employees (including subsidiaries) as of 2010.Revenues: $4.8 bnBPO revenues: $294 mn
Infosys Technologies Ltd was started in 1981 by seven people with $250. Today, the company boasts of revenues of
over $ 4 billion and 94,379 employees.Under the leadership of N R Narayana Murthy, the company has become a global brand. The company is now
headed by Kris Gopalakrishnan. The income for the quarter ended June 30 2008 was Rs 4,854 crore (Rs 48.54
billion). The net profit stood at Rs 1,302 crore (Rs 13.02 billion).
Forbes magazine named Infosys in its list of Global High Performers. Waters magazine rated Infosys as the Best
Outsourcing Partner. The Banker magazine conferred two Banker Technology Awards on Infosys to acclaim its work
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in wholesale andcapital marketsin two categories - Payments and Treasury Services, and Offshoring and
Outsourcing.
The International Association of Outsourcing Professionals (IAOP) ranked Infosys at No. 3 in its '2008 Global
Outsourcing 100'.
4. Satyam Computer ServicesJuly 17, 2008
Established in 1987 by Ramalinga Raju, Satyam has a staff strength of 51,000 employees. In 2008, the company'srevenues crossed the $ 2-billion mark.'A simple, yet extensive management model to create value, which promotes entrepreneurship, a focus on the
customer, and the constant pursuit of excellence,' is the company's mantra for success. In FY2008, its revenues saw
a growth of 30.7 per cent to Rs 8,473.49 crore (Rs 84.73 billion) compared to fiscal 2007.
The net profit stood at Rs 1,687.89 crore (Rs 16.87 billion), a growth of 20.2 per cent over fiscal 2007. Satyam is
among the youngest IT service companies to reach $1 billion in annual revenues. It is ranked No. 1 in the ASTD
(American Society for Training and Development) BEST Award, 2007.
5. HCL TechnologiesJuly 17, 2008
HCL is a leading global technology player with annual revenues of $4.9 billion. The HCL Enterprise comprises twocompanies listed in India, HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of 'India's originalIT garage start ups'.The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries. At a time when
India had a total of 250 computers, Shiv Nadar led a young team which passionately believed in the growth of the IT
industry.
Three decades later, he succeeded in creating a $ 4.9 billion global enterprise. The company has reported
consolidated revenue of Rs 3017.5 crore (Rs 30.17 billion) during the quarter ended March 31, 2008. The profit after
tax stood at Rs. 81.5 crore (Rs 815 million).
6. Tech MahindraJuly 17, 2008
Tech Mahindra was incorporated as a joint venture between Mahindra & Mahindra and BT plc in 1986 under thename of 'Mahindra-British Telecom'.Later, the name was changed to 'Tech Mahindra', in order to reflect the diversification and growth of the client base
and service offerings. The company was incorporated in 1986. Tech Mahindra is a global systems integrator and
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business transformation consulting firm focused on the communications industry. At the helm of the fast expanding
organisation is Vineet Nayyar.
In a career spanning over 40 years, he has worked with the government, international multilateral agencies and the
corporate sector. Tech Mahindra's net profit rose 8.57 per cent to Rs 196.4 crore (Rs 1.96 billion) on 6.09 per cent
growth in net sale to Rs 911.6 crore (Rs 9.11 billion) in Q3 December 2007 over Q2 September 2007.
7. Patni Computer SystemsJuly 17, 2008
Patni Computer Systems Ltd one of the leading global providers of information technology services and businesssolutions. The company has clients across the Americas, Europe and Asia-Pacific locations.The company has serviced more than 400 Fortune 1000 companies, for over two decades. Patni Computer Systems
Limited was incorporated on 10 February 1978 under the Companies Act, 1956. On 18 September 2003, the
Company converted itself from a private limited company into a public limited company.
The company headed founded by Narendra K Patni by has a staff strength of over 14,000 professionals. The
revenues for the quarter ended March 2008 stood at $ 176.4 million (Rs. 7,061.2 million) up 13.1% YoY from $ 156.0
million (Rs. 6,724.1 million). The net income for the quarter at US$ 18.1 million (Rs. 724.6 million) down 35.0 per cent
YoY from $ 27.8 million (Rs. 1,200.3 million).Frost & Sullivan ranked Patni 1st among 'Top 5 Engineering Service
Providers'.
8. i-flex SolutionsJuly 17, 2008
iflex started as a division of Citicorp (now Citigroup), wholly owned subsidiary called Citicorp Overseas Software Ltd.(COSL) in 1991. Later, a separate company Citicorp Information Technologies Industries Ltd. (CITIL) was formed andRajesh Hukku was appointed as its head.CITIL started off with the universal banking product, MicroBanker which became very successful. In the mid-90s,
CITIL developed Flexcube at its Bangalore development centre. After the launch of Flexcube, all of CITIL's
transactional banking products were brought under a common brand umbrella. CITIL changed its name to i-flex
solutions to reflect its growing independence from Citicorp and to strengthen its Flexcube brand.
In 2006, i-flex became a majority-owned subsidiary of Oracle Corporation i-flex posted a top line growth of 8 per cent
QoQ with revenue for the quarter ended March 31, 2008 at Rs 672 crore (Rs 6.72 billion) as compared to Rs 601
crore (Rs 6.01 billion) for the corresponding quarter during the previous year representing a 12 per cent YoY growth.
The net income for quarter stood at Rs 185 crore (Rs 1.85 billion) representing 73 per cent growth QoQ. The revenue
for the full year ended March 31, 2008 stood at Rs 2,380 crore (Rs 23.80 billion), up 15 per cent as compared to the
previous year.
9. MphasiS
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July 17, 2008
MphasiS Limited was formed in June 2000 after the merger of the US-based IT consulting company MphasiSCorporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).Jeya Kumar is CEO of MphasiS, which has a staff strength of 27,000 people. For the year ended 31 March 2008, the
MphasiS Group recorded revenues of Rs 2,423 crore (Rs 24.23 billion), a growth of Rs 662 crore, which is 38 per
cent over the previous year.
The net profit increased by 42 per cent from Rs 180 crore (Rs 1.8 billion) to Rs 255 crore (Rs 2.55 billion) during the
year ended 31 March 2008. MphasiS was named among amongst the Top 100 Companies in Global Outsourcing.
10. L&T InfotechJuly 17, 2008
L&T Infotech is a global IT services and solutions provider. It is a subsidiary company of is Larsen & Toubro Ltd.(L&T), an engineering, manufacturing and construction conglomerate, with global operations.A M Naik is the chairman of the company. Originally founded as L&T Information Technology Ltd (LTITL), a wholly-
owned subsidiary of Larsen & Toubro Ltd (L&T), the company changed its name to L&T Infotech on 1st April, 1997. In
2004, it tied up with Fidelity Information Services, a division of Fidelity National Financial to provide banking solutions
for the Indian banking industry. In 2007-08, L&T had recorded revenues of Rs 29,600 crore (Rs 296 billion).
Top 10 IT companies in India commands over 95% market share of Indian IT Services
Industry (Software excluding hardware) in 2011.
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CompanyFY 11 Revenue
in CroresMarket share
TCS 37,325 24.9Infosys 27,501 18.3Wipro 23,606 15.7
Cognizant^ 20,655 13.8HCL Tech 15,730 10.5
Mahindra Satyam 5,145 3.4Tech Mahindra 5,140 3.4
Mphasis Ltd* 5,037 3.4iGatePatni^^ 4,403 2.9
Oracle Fin 2,360 1.6Rolta 1,805 1.2
Polaris 1,586 1.1Mindtree 1,509 1.0NIIT Tech 1,232 0.8
Hexaware* 1,054 0.7
In 1975, watching a movie in the theatre was a big deal for Mr. Gupta. There was the cumbersome
process of finding the show timings, waiting in the long queue for the tickets, and yet face the risk of
seeing the Housefull board when his turn came. In 2010, Sandeep, his son, surfs the web, visits the
online booking site, finds different movies, checks their reviews, checks shows timings available,books the tickets online through his card and reaches the multiplex just in time for the movie!!
This is the power of Information Technology (IT) which enables two-way communication between
consumers and the enterprise. Improved IT infrastructure like ATMs and online payments have done
away with the hassles of carrying big chunks of cash in your pocket while travelling
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So, what exactly does IT cover? Anything involved with software, computers, networks, intranets,
Web sites, servers, databases and telecommunications falls under the IT umbrella. IT is the
technology that helps companies store, process and flow data within an organization. This sector
ultimately serves other sectors like Banking, Manufacturing, Telecom, Hotels, Hospitals etc. to
improve their efficiency and increase their revenues via customer satisfaction.
1. IT- Software These
companies help in developing and implementation of different software for their clients worldwide.
These software could be for documentation, security services, banking softwares etc.
2. ITeS Business process outsourcing (BPO) Major Corporations across the world outsource
their back-office operations to some companies. E.g. Employee payroll for a US companys global
workforce is maintained by an Indian BPO. Slowly the definition is expanding to Human resources,
accounting, logistics, legal processes etc.
3. IT- Hardware and peripherals - The stuff you can actually see and touch, and would likely break
if you threw it out a fifth-story window, is hardware. This would include laptops, desktops, Storage
devices, Networking devices, LCD, printers etc.
4. IT- Education This segment provides training for employment in the other segments. This would
include companies providing various certification courses, like Java, Oracle etc. These companies
also provide training for employees in corporate sector. Recently, some companies have also
expanded this service to cater to schools and colleges.
This sector has made significant contributions to Indias economic growth in terms of GDP increase,
foreign exchange earnings as well as employment generation. Its contribution to GDP has increased
tenfold in last decade, from 0.6% to 6% till 2009-10. The sector has helped India transform from a
rural and agriculture-based economy to a knowledge-based economy. Besides this, the lives of
people have been positively influenced by direct or indirect contribution of IT sector to various
parameters such as employment, standard of living, per-capita income etc.
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In India, the IT Software segment has seen significant growth and has put India on the global map.
It contributes for almost 75% of the total revenues of the IT sector. Though Hardware enjoys second
place in terms of market share in India, it is quite low as compared to global benchmark. The BPO
segment has grown well and is expected to make a footprint in the IT Sector.
Functioning of Software segment is explained pictorially in the figure below:
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The software sector is service-oriented and thus the products offered are tailored to the requirement
of its client. Hence, major input costs are those of human resources (forming almost 40% of the total
costs) and research and development. Companies understand the requirements of clients and the
product is developed accordingly.
In the last ten years the IT sector in India has grown at an average annual rate of 28%. India has
emerged as the preferred destination for IT services owing to the cost advantage and talent pool.
India accounts for almost 51% of the global sourcing market. Exports contribute around 75% of the
total revenue of the IT sector in India. However due to increased export-orientation and lesserdomestic consumption the sector suffered major hit in the recession that shook the globe in 2008-09.
In the year 2010, different economies began seeing recovery, but at varying pace. Indian companies
have subsequently begun tapping other geographical markets and domestic consumption has also
relatively increased.
Lets see how each of the segments of the IT sector have fared in the past.
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Comparing the Top Players
As can be seen from the table above, Educomp Solutions has clocked the highest Sales CAGR of
99% in the past five years, followed by HCL Infosystems (50%), Infosys (24%) and Wipro (22%).
However, the highest margins are enjoyed by the software majors Infosys (28%), closely followed by
Educomp (27%) and TCS (24%).
followed by Educomp (27%) and TCS (24%).
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