The Intersection of Business, Disabilities & Communication

13
The Intersection of Business, Disability & Communication Leadership | Strategy |Execution

Transcript of The Intersection of Business, Disabilities & Communication

Page 1: The Intersection of Business, Disabilities & Communication

The Intersection of Business, Disability & Communication

Leadership | Strategy |Execution

Page 2: The Intersection of Business, Disabilities & Communication

Where We Are

• 57 million people in the U.S. have a disability* • 17.5% of people with a disability are

working/employed** • 15% of those who are working are self-

employed* • Workers with a disability are more likely to be

self-employed than those with no disability.**

*U.S. Census **U.S. Bureau of Labor Statistics

Page 3: The Intersection of Business, Disabilities & Communication

Where We Are

• Workforce Communication – Improve communication to

employees with disabilities

– Educate managers & employees without disabilities

– Reduce exposure to litigation & claims

Page 4: The Intersection of Business, Disabilities & Communication

Where We Are

• Crisis & Issues Management – Identify issues & vulnerabilities in

advance

– Prepare and respond with credibility

– Prevent & minimized reputational damage

Page 5: The Intersection of Business, Disabilities & Communication

Where We Are

• Marketing Communications

– Market to people with disabilities

– Partner and align with causes serving people with disabilities

– Create Halo effect

Page 6: The Intersection of Business, Disabilities & Communication

Where We Are

• Public & Media Relations

– Showcase good citizenship

– Incorporate disability stories into your narrative

– Enhance reputation on disability & inclusiveness

Page 7: The Intersection of Business, Disabilities & Communication

Where We Are

• Writing & Content Development

– Understand “People-first Language”

– Avoid common pitfalls

– Integrate thinking into culture

Page 8: The Intersection of Business, Disabilities & Communication

Where We’re Headed

Page 9: The Intersection of Business, Disabilities & Communication

Where We’re Headed

Page 10: The Intersection of Business, Disabilities & Communication

The Intersection

Business

Communication

Disability

Solutions

Page 11: The Intersection of Business, Disabilities & Communication

Solutions Model

• Start with “People-first” language in all content, conduct audits, style guides

• Inclusive presence visually

• Internal awareness

• Marketing & social media function awareness

• Outreach & partnerships

• Issues & crisis planning

Page 12: The Intersection of Business, Disabilities & Communication

About O’Brien Communications

• Founded by Tim O’Brien, APR in 2001

• 30-year communications & IR veteran

• Corporate Communications focus Clients range from start-ups & nonprofits to Fortune 100

• Certified Disability-owned Business*

• Certified Small Diverse Business Enterprise**

*USBLN

**Pennsylvania Department of General Services

Page 13: The Intersection of Business, Disabilities & Communication

Contact

Tim O’Brien, APR

412.854.8845

OBrienCommunications.com [email protected]