The innovative Voice Logging solution for smaller capacity requirements.

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The innovative Voice Logging solution for smaller capacity requirements.

Transcript of The innovative Voice Logging solution for smaller capacity requirements.

Page 1: The innovative Voice Logging solution for smaller capacity requirements.

The innovative Voice Logging solution for smaller capacity requirements.

Page 2: The innovative Voice Logging solution for smaller capacity requirements.

4-16 Channel Digital Voice Logger4-16 Channel Digital Voice Logger

VLR Communications

2290 N Charter Point Drive

Arlington Heights, IL 60004

www.vlrcommunications.com

(800) 369-8273

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An essential verification tool that maintains an accurate record,

in database, of thousands of hours oftelephone calls

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Providing security for recording , storage and playback of recordings when financial information, personal, contractual or legal information,

emergency services, call centre services and conference calls are conducted by

telephone or radio

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• Safe - Secure - Simple Recording and Database Storage of All Phone or Radio Calls

• Designed for small capacity recording• Easy-to-Use - Office Product• Compact, self-contained , quick install• Includes ‘Remote Recall’ for PC

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• Multiple Audio Inputs

• 2-wire Analogue

• 4 – 16 Input Channels

• Playback Locally

• Playback on Remote PC

• Transfer Voice Files to PC via CD

• Call Accounting on PC

• Export files via Email

Total Recall FeaturesTotal Recall Features

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Storage

Stores over 1600 hours of conversations.

Archive

650Mbyte CD-R

(Writeable CD)

Used to archive/backup calls.

Storage + ArchiveStorage + Archive

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• Load Remote Recall S/W on PC

• Supports Win 95/98/NT4.0

• Transfer calls to PC via the CD

• Replay calls on PC

• Export calls (wave files) via Email

• Import Call Data for Call

Accounting on PC

Remote Recall PC SoftwareRemote Recall PC Software

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•Banking and Finance Financial Advisor, Stockbroker, Branch Office

• Emergency Services Police, Fire, Ambulance, Civil Defence

• Utility Services Power Stations, Water Supply, Gas Works

• Transportation Railways, Fleet Monitoring, Air Traffic Control

• Broadcasting Media Monitoring, TV & Radio Services

• Medical Services Doctors, Medical Centres, Hospitals

• Web Based Services Video Conferencing, Conference Calls

• Call Centres Help Desk, Service Desk, Telesales Agents

ApplicationsApplications

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• Logging Menu - Used to List and Monitor Current Calls

• Playback Menu - Used to Search, Locate and Playback Calls

• Archive Menu - Used to Select and Archive Calls to CD-R

• Configuration Menu - Used for System & Channel Settings

4 Selectable User Menus4 Selectable User Menus

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• Records all audio signals• 4, 8, 12, 16 channel configurations• 2-wire analogue interface• External D/A conversion for digital applications• Captures CLI incoming phone numbers• In excess of 1200 hours storage on line• Archives to internal CD-R• LCD Screen for monitoring channel activity• Selective ‘call tagging’ for Archive

Technical InformationTechnical Information

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• Live Monitoring - Real time• Search by date, time phone number and channel number• Replay to internal, external speakers or headphones• Recording trigger is channel selectable by Off-Hook or VOX• Channel Selectable ‘Beep Tone’ Option• Password Security

Technical InformationTechnical Information

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• Indication of call direction ( < > )• Serial Interface to PC to export Call Accounting Data (Flat Text Data File)• Replay on remote PC with Win 95/98/NT Client Software (inclusive)• WAV compatible recordings with text file headers• Ability to email Voice (.wav) Files • Telecom approved

Technical InformationTechnical Information

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Connectivity / InterfaceConnectivity / Interface

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• Low Cost - Digital Audio Logger• Small Channel Capacity Applications• Designed for Professional, Small Office• Easy-to-Use, Compact & Self Contained• Over 1200 Hours of Recordings On-Line• Back-Up to CD-R for Archive• Configuration Settings are Channel Selectable• Interface to PC for Call Management• Ability to email (.wav) Voice Files

Total Recall SummaryTotal Recall Summary

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Do You Have .. Total Recall !