The innovative Voice Logging solution for smaller capacity requirements.
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Transcript of The innovative Voice Logging solution for smaller capacity requirements.
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The innovative Voice Logging solution for smaller capacity requirements.
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4-16 Channel Digital Voice Logger4-16 Channel Digital Voice Logger
VLR Communications
2290 N Charter Point Drive
Arlington Heights, IL 60004
www.vlrcommunications.com
(800) 369-8273
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An essential verification tool that maintains an accurate record,
in database, of thousands of hours oftelephone calls
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Providing security for recording , storage and playback of recordings when financial information, personal, contractual or legal information,
emergency services, call centre services and conference calls are conducted by
telephone or radio
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• Safe - Secure - Simple Recording and Database Storage of All Phone or Radio Calls
• Designed for small capacity recording• Easy-to-Use - Office Product• Compact, self-contained , quick install• Includes ‘Remote Recall’ for PC
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• Multiple Audio Inputs
• 2-wire Analogue
• 4 – 16 Input Channels
• Playback Locally
• Playback on Remote PC
• Transfer Voice Files to PC via CD
• Call Accounting on PC
• Export files via Email
Total Recall FeaturesTotal Recall Features
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Storage
Stores over 1600 hours of conversations.
Archive
650Mbyte CD-R
(Writeable CD)
Used to archive/backup calls.
Storage + ArchiveStorage + Archive
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• Load Remote Recall S/W on PC
• Supports Win 95/98/NT4.0
• Transfer calls to PC via the CD
• Replay calls on PC
• Export calls (wave files) via Email
• Import Call Data for Call
Accounting on PC
Remote Recall PC SoftwareRemote Recall PC Software
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•Banking and Finance Financial Advisor, Stockbroker, Branch Office
• Emergency Services Police, Fire, Ambulance, Civil Defence
• Utility Services Power Stations, Water Supply, Gas Works
• Transportation Railways, Fleet Monitoring, Air Traffic Control
• Broadcasting Media Monitoring, TV & Radio Services
• Medical Services Doctors, Medical Centres, Hospitals
• Web Based Services Video Conferencing, Conference Calls
• Call Centres Help Desk, Service Desk, Telesales Agents
ApplicationsApplications
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• Logging Menu - Used to List and Monitor Current Calls
• Playback Menu - Used to Search, Locate and Playback Calls
• Archive Menu - Used to Select and Archive Calls to CD-R
• Configuration Menu - Used for System & Channel Settings
4 Selectable User Menus4 Selectable User Menus
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• Records all audio signals• 4, 8, 12, 16 channel configurations• 2-wire analogue interface• External D/A conversion for digital applications• Captures CLI incoming phone numbers• In excess of 1200 hours storage on line• Archives to internal CD-R• LCD Screen for monitoring channel activity• Selective ‘call tagging’ for Archive
Technical InformationTechnical Information
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• Live Monitoring - Real time• Search by date, time phone number and channel number• Replay to internal, external speakers or headphones• Recording trigger is channel selectable by Off-Hook or VOX• Channel Selectable ‘Beep Tone’ Option• Password Security
Technical InformationTechnical Information
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• Indication of call direction ( < > )• Serial Interface to PC to export Call Accounting Data (Flat Text Data File)• Replay on remote PC with Win 95/98/NT Client Software (inclusive)• WAV compatible recordings with text file headers• Ability to email Voice (.wav) Files • Telecom approved
Technical InformationTechnical Information
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Connectivity / InterfaceConnectivity / Interface
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• Low Cost - Digital Audio Logger• Small Channel Capacity Applications• Designed for Professional, Small Office• Easy-to-Use, Compact & Self Contained• Over 1200 Hours of Recordings On-Line• Back-Up to CD-R for Archive• Configuration Settings are Channel Selectable• Interface to PC for Call Management• Ability to email (.wav) Voice Files
Total Recall SummaryTotal Recall Summary
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Do You Have .. Total Recall !