The Innovative Service Platform for Small and Medium Manufacturing Company
description
Transcript of The Innovative Service Platform for Small and Medium Manufacturing Company
Service?
Hatio, Lab.?Innovative platform for small & medium enterprise - Hatio Things
Why
Catalog
The crisis and challenges faced by SMEs
Why do manufacturing enterprises need IT system?
Why should be Cloud based SaaS?
How many benefits do companies enjoy by using SaaS?
Company Profile - Hatio, Lab.
Value added services provided by Hatio, Lab.
Things System - The core business information management services for manufacturing enterprises
(Appendix) Architecture
The crisis and challenges faced by SMEs
Only by relying on low human cost, SMEs have been unable to challenge major enterprises – Utilization of Robot
and 3D printer
Growing to be an hidden champion, who ensures the technical superiority of core value for products, is the ultimate
vision.
The ability to respond flexibly to personalized customer demand, has become the core competitiveness of
enterprises.
SMEs also need to have a global mindset, and IT technology is the important factor which can help them to grow to
be an international enterprise.
Source. http://global.sap.com/corporate-en/news.epx?PressID=21195 Source. Designing for Manufacturing’s ‘Internet Of Things’ - Cognizant
The crisis and challenges faced by SMEs
The direction of change needed for manufacturing industry in IoT (Internet of Things) Era
Visible cases in an integrated environment, which connected process, equipment, products, logistics and customers
Source. Designing for Manufacturing’s ‘Internet Of Things’ - Cognizant
The crisis and challenges faced by SMEs
The World Is Flat
Popularization of Cloud and SaaS technology, has provided SMEs a
low cost and high performance IT environment in which can challenge
major enterprises.
Not only in the ERP, MES, SCM, WMS, CRM systems, also can be in
the big data and electronic commerce, SMEs can achieve the same
level of competition by using the low cost of outsourcing service.
Innovative IT system, is the most powerful tool to improve the
competitiveness of SMEs’.
The development of inexpensive network, sensor technology and
IT service technology, is pulling an innovation era of
manufacturing which is dominated by IoT, and this phenomenon is
just to provide a challenge for SMEs.
Source. The world is Flat by Thomas L. Friedman 2005
Why do manufacturing enterprises need IT system?
Improvement effect on the main index of the enterprise, which gained after using IT system
Source. MESA 2014 - Manufacturing Metrics That Really Matter
Production costs
net profit rate
on-time delivery
OI : Operations Intelligence
EMI : Enterprise Manufacturing Intelligence
MES : Manufacturing Execution System
MES : Manufacturing Execution System
PLM : Product Lifecycle Management
QM : Quality Management
Why do manufacturing enterprises need IT system?
Excess inventory
Shortages of parts
Unable to control the production plan
Supplier performance
Issues for
Manufacturing
companies
Issues for
Logistics
companies
Not having the right finished goods
inventory
lack of visualization of supply chain
Excessive inventory
SME required
Establish an End-to-end pull process to gain 100% visibility across the supply chain
Optimize inventory for Finished Goods , Work In Process and Raw Materials
Execute electronic Kanban replenishment with customers, distribution centers and
suppliers
Increase inventory velocity to improve turns and service levels
The IT level of SMEs is not high, so most of them do not have an methodical IT management system such as ITIL.
However, in order to improve the competitiveness of enterprises, SMEs must have a powerful IT system.
Why should be Cloud based SaaS?
Source : Cisco, 2013 ; AMR Research/Gartner
Figure 1. Fundamental Nature of the Business Drives Each Segment’s IT Behavior
Why should be Cloud based SaaS?
Comparing with mounting type systems, SaaS can be used by half of the costs and a minimum of IT resources.
Source. MESA 2011 North American Conference
How many benefits do companies enjoy by using SaaS?
Figure 1. Cloud Adoption Over Time Figure 2. Cloud Adoption by Region
Case: In US, EMEA (Europe, the Middle East and Africa) and other regions, the adoption ratio of Cloud is keeping
on increasing.
Source. State of SMB IT 1H 2013 - JDL Technologies
How many benefits do companies enjoy by using SaaS?
The main fields of Cloud services
Figure 1. Mapping Key capabilities to the Cloud
Source : IDC
Collaborative Applications
Content Applications
Enterprise Resource Management Application
Supply Chain Management Applications
Operations and Manufacturing Applications
Engineering Applications
Customer Relationship Management Application
Company Profile – Hatio, Lab.
“To provide an IT system which can help SMEs gain
competitiveness”, is the mission of Hatio, Lab.
We try our best to provide IT services which are really needed by SMEs
We pursue fast, rugged and easy to use IT Technology
Our professional field
The core process of Small and medium-sized
manufacturing enterprises
: Sales, Procurement, Engineering, Production, Quality
Cloud based SaaS
Big Data (Real-time data stream analysis)
Management System for Small and medium-
sized logistics enterprises
: Warehouse management, vehicle management etc.
Value added services provided by Hatio, Lab.
Based on our abundant experience in manufacturing enterprise computer system, we are pleased to provide you a
high value services at lower costs.
Low cost, but high value service
We provide a system which is easy to be learned and used.
Even a new user to the system, he is also able to know what can and should be done.
Because it is an easy-to-use system, the utilization rate will be very high.
High utilization of system, will make the enterprise and their products gain more and more values.
We offer rich customized features for our clients.
Any enterprise has his own value in the process.
Forcing to use a flat and unilateral process, will damage the real value of clients.
We will try to realize a system which is containing the unique idea from clients.
Important data from our clients will be protected safely.
Things System - The core business information management
services for manufacturing enterprises
Things System provides the end-to-end supply chain based procurement, production, sales, engineering, quality
and other information system at the lowest cost.
Information management system
of manufacturing enterprises
MES
ERP Project
managem
entoperation
control
생산Produ
ction
Engin
eering
Qualit
y
Procur
ementSales
Supply Chain
Operation Engineer Staff Manager
Customer Supplier
Characteristics and advantages of Things System
To install the system and function modules according to customer demand
Can selectively install required modules according to the characteristics and requirements of many enterprises
Can extend easily according to the scale, respond flexibly to customer demand
The functions of system is designed based on manufacturing environment.
Product drawings, technical specifications and standard management
Design and print documents and labels
Report based on the data from production, quality, sales, procurement, etc
Simple and easy-to-use user interface
Web based user interface, easy to adapt and use
Managers and staff both can use, the user screen distinguished by authority
Manage user authority by job titles
The menu and the user interface can be reset according to the customer demand
Support multi languages, time, user code
Shorten the system implementation cycle
Advanced system structure, technology and project group has speeded up the cycle of system construction and
implementation.
Sales Module
Process
Product development request
Project change request
Faulty information, customer complaints
Faulty reception
Treatment action
Product development invitation
Project change invitation
Submit PPAP
Submit change invitation
Input faulty information
Customer complaints
PPAP approval request
Project change request
Submit CAR, 8D Report
Treatment action, remedial action
Production
Production plan
Organize production
Quality
Faulty tracking
and related
measures
8D analysis
Engineering
Product and process design
PPAP, change management
PPAP approval
PPAP approval announcement
Mass Production
PO Receiving PO
Finished product storageShipping
Invoice SalesCustomer
Sales Module
Quotation management
Estimate management – tracking the content of number,
type, duration, status etc.
Process management - relevant departments or
responsible persons input quotation contents by
sequence according to the internal process
Quotation record
Customer and order management
The classification management of customer information
PO & Release – connecting EDI and system
PO vs. Shipping – comparing records
Get connected with the inventory and production plan
Generate, print invoices (Invoice)
Customer satisfaction - recording self-assessment or
customer rating to the company prices, timely delivery
rate, quality performance index, etc
Customer complaint - managing complaint information,
tracking the corresponding process (CAR, 8D)
Shipment
Finished goods inventory confirmation
Shipping: PO No. – input
corresponding Lot No.
System reflects physical delivery in
real time
Print documents
Finished goods inventory
Finished product registration
Finished goods inventory management
first-in first-out (FIFO)
Warehouse location management
Procurement Module
Process
Inbound inspection
Production Demand Procurement plan, procurement orders
Raw materials, parts specification
Technical specification
Supply raw materialsSupply products
Quality
Engineering
Production Procurement
Supplier quality management
Technical support
Vendor
Procurement Module
Supplier information
Supplier list - profile, products, review records etc.
Supplier rating - regular review plan, contents, scoring
record
Potential supplier assessment - establish assessment
contents, record and manage the results of assessment
Procurement management
Purchasing list - product, drawing No., suppliers,
customer corresponding products, price, minimum order
quantity etc.
Payment information – manage payment status, date, the
amount etc.
Quotation management – Release and track supplier
quotation on the system
Publish and release PO - send by mail or EDI
Record procurement performance - based on the
warehouse handling
Returns management - track returned goods, integrating
with inventory management, supplier rating etc.
Raw materials, outsourcing parts
inventory management
Raw materials inventory management
Registration of raw materials ins and
outs
Raw material FIFO
Raw material storage management
Inventory report
Supplier portal
Publish RFQ on the System
Suppliers login system to complete the
quotation
Suppliers search for rating by
themselves
Suppliers submit PPAP online
Portal connected with internal QMS,
SCM, to synchronize information
Engineering Module
Process
technical specifications of
raw materials, purchased partsProduct development request
Process definition
Work instructions
Product development, change management
PPAP submission
Production
ProcurementEngineeringSales
Supplier engineering audit
Product design
Manufacturing process design
Engineering Module
Engineering data and change management
Change management - tracking change process and the
latest status
Products (model, version) management - make sure the
latest version consistency
Drawings, standards and other technical data
management - easy to obtain normative documents
EBOM parts and components list
Set characteristics of the product - special characteristics,
important characteristics
Control plan – define control parameters of various
process
Process Flow Chart - define process
FMEA - Failure mode analysis
Maintain relevance and synchronization of CP/PFC/FMEA
PPAP process tracing
Project management (PMS)
Project management based on the product
development process
Milestone - node tracking, remind
Task management - task assignment, tracking
WBS (Work Breakdown Structure) management
Process management - the Gantt chart
Production Module
Process
Quality inspection
Process definition
Work instructions
Receiving PO Inventory of raw materials
Finished product storage
Production plan
Organization of production
Input materials
Tooling equipment
Management and maintenance
ProcurementSales Production
Quality
Engineering
Production Module
Equipment management
Equipment list, account - the equipment information, including
the name, code, types, equipment capacity, service time,
current status, etc.
Equipment BOM – list of assembly parts
Spare parts inventory management, associated with the device
Equipment repair - failure and repair history
Equipment maintenance - maintenance plan, time, level,
content, curriculum vitae, maintenance reminders
Tool management
General list - tool fixture, mold, consumables, and other list etc.
Number, description, version, material, manufacturer, minimum
stock quantity, size, condition, etc.
Tooling, fixture, mold maintenance - plan, content,
implementing state definition record
Tool BOM – components of mold and fixture, to distinguish the
special tool and general tool
Tool inventory - Real time tracking for quantity, storage, use,
current status
Production plan
Search sales, delivery plan
Search raw materials and finished goods
inventory
Make production plan
Plans according to the product, process, time
and the team
Production performance
Production performance of each process
Production performance of finished goods
Inventory registration - consumption of raw
materials and finished products storage
Lot Tracking - batch tracking
Bar Coding label
Design and print of label- mark products,
packaging, turnover box, tray, storehouse
position using barcode, identify and input into
system using mobile terminal scanners etc.
Quality Module
Process
Incoming inspection
Faulty information
customer complaints
quality inspection
Analyzing cause of faulty
Inspection instruction
Outgoing inspection
CAR, 8D Gage management
Procurement
Production
Sales
Supplier quality management
Quality
Quality Module
Quality data
IQC (Incoming Quality Control), OQC (Outgoing Quality
Control) test data management
Test procedure based on Control Plan
Faulty type definition, separate management for faulty data
Bad product traceability and confirmation - trace lot,
inspection data
CAR, 8D - rectification report, measures
Analysis and calculation of process capability
Generate test report and quality report
Quality plan
APQP – plan quality tasks based on advance quality
planning principles
Internal audit – plan and record internal audit, process
audit
Continuous Improvement - Tracking such as cost savings,
best practices, poka-yoke (anti error correction) and other
continuous improvement projects
Gage Management
Gage information management based on
code and barcode
Management and implementation on Gage
calibration and maintenance plan
Gage R&R - analysis of gage repeatability
and reproducibility
Supplier quality management
Potential supplier quality assessment
Supplier PPAP approval
Supplier faulty record, rectification records
Supplier quality rating
Periodically review the plan and record
WMS (Warehouse Management System) Module
Incoming management
Physical inspection - visual statistic management of storage process
Accounting treatment – support ERP accounts verification by I/F information
Product data – collect, verify and record real data information
Finished goods check – automatically send and analyze
inspection hints and information
Inventory management
FIFO – establish and obey delivery rule
Status management – distinguish inventory availability by
inventory status management
Warehouse location management – Optimize inventory space
Inspection management – Keep data consistency by inspection management
Outgoing management
Picking packaging – visualization of picking and packing process
Label publication – print relevant information and label when outbound packaging
Expiration date management – isolate inventory by inventory cycle
Outgoing confirmation – statement, loading, preparation of vehicle before outbound
Inventory
management
Incoming
management
Outgoing
management
WMS (Warehouse Management System) Module
WMS construction effect
Improvement factor Up (%) Reduction factor Down (%)
Labour productivity 5~20%The necessity of logistics
equipment10~30%
Inventory accuracy 99.9%Warehouse inventory
reduction25~50%
Picking accuracy 98% Direct labor cost savings 40%
Space efficiency 30% Inventory cost reduction 50%
Customer service 30~40% Indirect labor cost saving 15%
Products processing
capacity10~25% Return reduction 80%
Location browse time 5~25%
* Source: Gartner Research Group
Label modeling and image service including 83 kinds of barcode
Support laser printers, barcode printers
Basic service - tag service
Label modeling and image service including 83 kinds of barcode
Support laser printers, barcode printers
Basic service - tag service
Basic service – tag service
Barcode and RFID tag technology is the core technology of IoT solutions
Source : A commissioned study conducted by Forrester Consulting on behalf of Zebra Technologies, June 2012
Drawing object modeling serves of multipurpose
Including real-time monitoring, instrument panel, graphics and other multiple use
Basic service - monitoring service
(Appendix) Architecture
Web standard HTML5
NoSQL DB
Cloud based SaaS
Do you Things?
Innovative platform for small & medium enterprises - Hatio Things
Thank you!Innovative platform for small & medium enterprises - Hatio Things