The Importance of Wine-Training
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Transcript of The Importance of Wine-Training
The Importance of
Wine - Training
“We are having monkfish „a
la provencale‟. What wine
do you recommend?”
Is this your
Staff’s Response ?
Faulty Towers @ The Lowry, posted by @marcus_and_sue, on FlickR
Wine is an important
part of the customer’s
experience
… Drinking, posted by daniele on FlickR : https://www.flickr.com/photos/danielesavini/
And an Important
part of your
Turnover and
Profit Margins
Money - Black and White Money by @Doug88888
And ye t , you ’ re UNDER-DELIVERING
and not selling as
much wine
as you could
Agony, Anant Nath Sharma on FlickR: https://www.flickr.com/photos/anantns/
Top 5 # Excuses
(for having poorly trained staf f)
5# I don’t have time to train
4# my wine supplier does my training
3# wine training is too expensive
2# my staff leave too quickly
1# We don’t sell enough
STOP The excuses,
and
Take Action
Alan- The Wild Man of Unanderra, FlickR
What YOU can DO
to Get There
#1. Enter Your staff into a
wine course
#2.
Ensure they
know the
wines on
your list
#3.
Ensure they know
the Menu
DSC_3090.JPG by Matt on Flickr https://www.flickr.com/photos/drift-words/
Find more on Wine
Training:
www.rehobatraining.com