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 The Hostage at the Table: How Leaders Can Overcome Confict, Infuence Others,

and Raise Perormance !"# $arren #ennis %eries& Hardcover ' () !un ())*

b+ eorge -ohlrieser .uthor&, !oe $/ 0orehand 0oreword&

eorge -ohlrieser an international leadershi1 1roessor, consultant, and veteran

hostage negotiator e21lains that it is onl+ b+ o1enl+ acing confict that we cantrul+ 1rogress through the most di3cult business challenges/ In this 1rovocative

boo4, he reveals how the 1roven techni5ues and 1s+chological insights used in

hostage negotiation can be a11lied successull+ to an+ 1ersonal or business

relationshi1/ %te1 b+ ste1, he outlines the seven 4e+ actors that an+one can use

to remove the bloc4s that stand in the wa+ o resolving tough 1roblems and

shows how business leaders, in 1articular, can develo1 and access the s4ills the+

need to create trust and a 1ositive mind'set in their com1anies/

Review

6interesting and convincing6 .scot 7ews, 8ecember ())*&

6Read this boo4 6 Reading Chronicle, 8ecember ())*&

 

6interesting and convincing6 .scot 7ews, 8ecember ())*&

6Read this boo4 6 Reading Chronicle, 8ecember ())*&

Review

6eorge -ohlrieser9s brilliant boo4 oers a uni5ue and 1enetrating 1ers1ective onhow 1eo1le can ree themselves rom being held hostage to their sel'im1osed

limitations/ Hostage at the Table is ;lled with ins1iring stories and the de1th o

-ohlrieser9s insights that will enable the reader to become a ull+ em1owered

leader/ It is a must'read/6

#ill eorge, author, .uthentic Leadershi1< ormer chairman = C>O, ?edtronic

6In Hostage at the Table eorge -ohlrieser brings his uni5ue e21ertise in the

emotional land mines o negotiation to the challenges o leadershi1/ Leaders

ever+where will ;nd much o 1ractical use in this smart and engaging loo4 at theemotional undercurrents that ma4e or brea4 an organi@ation/6

8/19/2019 The Hostage at the Table

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8aniel oleman, author, >motional Intelligence

6eorge -ohlrieser9s dee1 and insightul thin4ing on leadershi1 has had a

undamental im1act on our com1an+/ His teachings have changed m+ lie/ Read

this boo4, and it will change +ours, too/6

7ic4 %hreiber, 1resident and C>O, Tetra Pa4 rou1 ()))'())A

6. new loo4 at what ever+ leader needs to 4now about controlling emotions,

relating, dialoging, negotiating, and brea4ing ree o being hostage to the 1ast or

to one9s current environment/ This boo4 is a 1ractical master1iece/6

 !im .llen, ?/8/, 1roessor o 1s+chiatr+ and behavioral sciences, Bniversit+ o

O4lahoma Health %ciences Center, O4lahoma Cit+< 1resident, International

 Transactional .nal+sis .ssociation

6eorge -ohlrieser oers us a ascinating and valuable blend o rich

1s+chological insight into the delicate 1rocess o negotiation mi2ed with his

1owerul 1ersonal e21eriences as a hostage and a hostage negotiator/ I

recommend the boo46

$illiam Br+, author, etting Past 7o and The Third %ide

0rom the Inside 0la1

Confict is a 1art o our ever+da+ human behavior that stems rom a basic ;ghtD

orDfight instinct/ Too oten, however, we believe that confict is something that

must be avoided at all costs< this tendenc+ to su11ress confict can s1ar4 a

cascade o negative emotions that eventuall+ derail managers, leaders, and

organi@ations/

eorge -ohlrieser an international leadershi1 1roessor, consultant, and veteran

hostage negotiator e21lains that it is onl+ b+ o1enl+ acing confict that we can

trul+ 1rogress through the most di3cult business challenges/ In this 1rovocativeboo4, he reveals how the 1roven techni5ues and 1s+chological insights used in

hostage negotiation can be a11lied successull+ to an+ 1ersonal or business

relationshi1/ %te1 b+ ste1, he outlinesDthe seven 4e+Dactors that an+one can

use to remove the bloc4s that stand in the wa+ o resolving tough 1roblems, and

he shows how business leaders in 1articular can develo1 and access the s4ills

the+ need to create trust and a 1ositive mind'set in their com1anies/

0illed with dramatic and com1elling stories o true'to'lie hostage situations,

Hostage at the Table is a thoroughl+ researched boo4 that shows how to

8/19/2019 The Hostage at the Table

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Put the 60ish on the Table6 to resolve confict

Learn to bond, even with +our 6enem+6

7ever thin4 li4e a hostage

 Ta1 into the 1ower o dialogue and negotiation.ccess the law o reci1rocit+ to build coo1eration

#e a secure base to establish trust

Bnderstand that the 1erson is never the 1roblem

?aster the mind9s e+e and visuali@e success

>ver+ da+ somewhere in the world, hostage negotiators conront the most

violent dis1utes imaginable and re1ort a success rate ar e2ceeding E) 1ercent/

$ho are the 6hostages at the table6 in +our organi@ationD .lthough the answers

ma+ sometimes sur1rise, readers will never orget -ohlrieser9s lessons or settingthem ree/

0rom the #ac4 Cover

. 0ormer Hostage 7egotiator Oers the -e+s to ?anaging Confict at $or4 and in

Our >ver+da+ Lives

6eorge -ohlrieser9s brilliant boo4 oers a uni5ue and 1enetrating 1ers1ective on

how 1eo1le can ree themselves rom being held hostage to their sel'im1osedlimitations/ Hostage at the Table is ;lled with ins1iring stories and the de1th o

-ohlrieser9s insights that will enable the reader to become a ull+ em1owered

leader/ It is a must'read/6

#ill eorge, author, .uthentic Leadershi1< ormer chairman = C>O, ?edtronic

6In Hostage at the Table eorge -ohlrieser brings his uni5ue e21ertise in the

emotional land mines o negotiation to the challenges o leadershi1/ Leaders

ever+where will ;nd much o 1ractical use in this smart and engaging loo4 at the

emotional undercurrents that ma4e or brea4 an organi@ation/6

8aniel oleman, author, >motional Intelligence

6eorge -ohlrieser9s dee1 and insightul thin4ing on leadershi1 has had a

undamental im1act on our com1an+/ His teachings have changed m+ lie/ Read

this boo4, and it will change +ours, too/6

7ic4 %hreiber, 1resident and C>O, Tetra Pa4 rou1 ()))'())A

8/19/2019 The Hostage at the Table

http://slidepdf.com/reader/full/the-hostage-at-the-table 4/4

6. new loo4 at what ever+ leader needs to 4now about controlling emotions,

relating, dialoging, negotiating, and brea4ing ree o being hostage to the 1ast or

to one9s current environment/ This boo4 is a 1ractical master1iece/6

 !im .llen, ?/8/, 1roessor o 1s+chiatr+ and behavioral sciences, Bniversit+ o

O4lahoma Health %ciences Center, O4lahoma Cit+< 1resident, International

 Transactional .nal+sis .ssociation

6eorge -ohlrieser oers us a ascinating and valuable blend o rich

1s+chological insight into the delicate 1rocess o negotiation mi2ed with his

1owerul 1ersonal e21eriences as a hostage and a hostage negotiator/ I

recommend the boo46

$illiam Br+, author, etting Past 7o and The Third %ide

.bout the .uthor

eorge -ohlrieser is an organi@ational and clinical 1s+chologist/ He is 1roessor o 

leadershi1 and organi@ational behavior at the International Institute or

?anagement 8evelo1ment I?8& and a consultant to global organi@ations around

the world/