The Hong Kong Hospital Authority and GS1 Hong Kong advice ... HONGKONG... · The Hong Kong Hospital...
Transcript of The Hong Kong Hospital Authority and GS1 Hong Kong advice ... HONGKONG... · The Hong Kong Hospital...
The Hong Kong Hospital Authority and GS1 Hong Kong advice:
How to start implementation of standards in hospitals?
KC LeungAssistant Training Manager
www.gs1hk.orgOptimizing business, creating value
© 2013 GS1 Hong Kong2
>700 drug deliveries
by GS1 standards
to all public hospitals every day
Attribution: GS1 Online
© 2013 GS1 Hong Kong3
Advise From GS1 HK:
What do you need to do to implement standards?
© 2013 GS1 Hong Kong4
Advice #1:Involve GS1 to solve your supply chain problems in the begining
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Global supply chain standardsand best practices ready for you
© 2012 GS1 Hong Kong
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Traceability, Patient Safety….
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Operation Efficiency
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3 elements at the core
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Identify
Product ID
Location ID
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Capture
4891668100029
Traceability
Database
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Share
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Sell to many hospitals
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Receive from many suppliers
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Things become easy and
beautiful if everyone can
agree to do things the
same wayAttribution: Pierre-Yves Beaudouin / Wikimedia Commons / CC-BY-SA-3.0
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Available at:http://www.gs1.org/healthcare/mckinsey
2012 Report McKinsey & Company
Source: http://www.mckinsey.com
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“Implementing global standards across the entire healthcare supply chain
could save 22,000-43,000 lives and avert 0.7 million to 1.4 million patient disabilities”
SOURCE: McKinsey report, “Strength in unity: The promise of global standards in healthcare”, October 2012
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Wholesalers and distributors
Retail Pharmacies HospitalsManufacturers
Every stakeholder will benefit from adopting a single global standard
SOURCE: McKinsey report, “Strength in unity: The promise of global standards in healthcare”, October 2012
ROI
10-15 x 3 x 3-20 x4-25 x
© 2013 GS1 Hong Kong
Many countries are using Global Trade Item Number for
pharmaceuticals
= country accepts GTIN
= country requires NTIN
= country requires national ID #
= no input available© Copyright GS1 AISBL, 2014. All Rights Reserved.
© 2013 GS1 Hong Kong
Locally in HK, supply chain solutions ready for our community
B2CIoTB2B20
Efficiency Visibility Trust Quality
Financial Benefits
CustomerServices
BrandLoyalty
MarketOutreach
Marketing
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Hong Kong ezTRACKDatabase
-3 °C -3.7 °C -3.2 °C -4 °C -4 °C
Example: Quality Assurance by Cold Chain
Share location & temperature
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ABC Pharmacy
DEF
Pharma
cy
Example: Consumer ConvenienceBy Consumer Connect
ScanInformation
OTC Drugs
Location
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Hospital Authority:
Many manual inspection and
data entry in warehouses
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With GS1 Standards and solutions, it’s possible to:
1. Check the drugs information in advance automatically;
2. Automate the data entry;
3. Automate track and trace of the drugs.
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Identify drugs ✓ ✓ ✓ ✓
Identify locations
✓ ✓ ✓ ✓
Identify pallet ✓ ✓
Replacemanual operation
✓
Replace manualtransaction
✓ ✓ ✓ ✓
1.Purchase 2.Delivery3. Goods Receipt
4. Payment Settlement
GS1’s Analysis
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Global Trade Item Number
Serial Shipping Container Code
GS1’s Recommendation
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GS1-128
Bar Code
GS1’s Recommendation
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41 Hospitals
Delivery Location at Hospitals
Suppliers
Hospital Finance Departments
Global Location
Number
GS1’s Recommendation
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GS1’s Recommendation
Electronic
1. Purchase Order Response2. Advance Shipment Notice3. Invoice
Electronic Purchase Order
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24 hrs before delivery
GS1’s Recommendation
Electronic Advance
Shipment Notice
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EDI Advance Shipping Notices
Date of Delivery
Ship From / To Party
SSCC, GTIN, Country of Origin, Expiration Date, and Batch no…
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1. Pre-validation
4. Confirm receipt & update inventory record automatically
2. Goods arrival at warehouse
3. Scan the SSCC bar code
GTIN Qty Batch No.
489166810002 9489166810003 7
0 20 1
ABCDEF
ASN
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”…If as one people speaking the same language they have begun to do this,
then nothing they plan to do will be impossible for them…”
Genesis 11:1-9
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Advice #2:Provide suppliers a user-friendly web portal to handle electronic documents
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1.Purchase 2.Delivery3. Goods Receipt
4. Payment Settlement
Required Electronic Document
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PO
PO Response
ASN 24 hrs before Invoice
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Direct Exchange
Web Portal
2 types of suppliers
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ezTRADEconnecting Hospital Authority
and suppliers
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1. Since 1995, 1st EDI community platform for the retail and
distribution industry in HK2. Suppliers are buyers are
connected by a single platform3. Monitored by users committee
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> 2,000 Suppliers and Retailers in HK and South China
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Web Gateway
2 types of options ezTRADE
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Bad design can harm
your implementation
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Web ASN was new
Attribution: Flickr/ ~Pawsitive~Candie_N
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1.“Click Item # for next entries”
2. Choose Batch Number
in dropdown box
3. Enter Batch Number3. Enter Batch Number
ASN Page 1
Page 2
Human get lost with more than 1 page
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1. Editable Field
2. Delete ButtonBuyer & Supplier ID
Anything that can go wrong will go wrong, “Murphy‘s law”
© 2013 GS1 Hong Kong47Attribution: Flickr/ lemonhalf
Redesign with
3 principles1. Minimized entry
2. Single page for entry
3. Error Proof
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1. No edit, No delete
2. One page only 3. Auto Validation
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Advice #3:Have GS1 train and support your suppliers
© 2013 GS1 Hong Kong50Attribution: Flickr/ Remco van der meer
1 & ½ yearsfrom preparation to implementation Dec 2010 to Jun 2012
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Supports to suppliers
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Specification & Guideline
TrainingReferral to
printing companies
Tests
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In Jun 2012 By Apr 2014
Engaged 14 suppliers Additional 13 suppliers
70% of order lines Additional 16 % of order lines
54.61% of total pharmaceutical product
Additional 9.73% of total pharmaceutical product
Result
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“A journey of a thousand miles begins with a single
small step”Lao-zi
Attribution: Flickr/ Tobyotter
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Credits
This work includes materials from the following sources:
Page No.
Image Source
15 “Open Make Up For Ever 2013 - Team - France - 15.jpg” by Pierre-Yves Beaudouin / Wikimedia Commons available at http://commons.wikimedia.org/wiki/File:Open_Make_Up_For_Ever_2013_-_Team_-_France_-_15.jpg under a Creative Commons Attribution-ShareAlike 3.0 Unported. Full terms at http://creativecommons.org/licenses/by-sa/3.0/
23 “Found Blur Motion” by ilouque available at http://www.flickr.com/photos/38305988@N08/6169402770/in/photolist-apaNvh under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en
44 “hatching egg 1” by ~Pawsitive~Candie_N available at http://www.flickr.com/photos/scjn/5005892005/ under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en
47 “lemonhalf packaging” by Beck Gusler available at http://www.flickr.com/photos/halfbisqued/4201775410/ under a Creative Commons Attribution-ShareAlike 2.0 Unported. Full terms at http://creativecommons.org/licenses/by-sa/2.0/deed.en
50 “calender render0149” by Remco van der meer at http://www.flickr.com/photos/remmac/6926757627/ under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en
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Credits
This work includes materials from the following sources:
Page No.
Image Source
53 “Footprints” by Tony Alter available at http://www.flickr.com/photos/78428166@N00/7332882150/in/photolist-caYWoA under a Creative Commons Attribution 2.0 Generic. Full terms at http://creativecommons.org/licenses/by/2.0/deed.en