THE GREENBOOK LENDER’S GUIDE Market … Directory.pdfLouisville, KY 40213-3416 ALLY (CONT.) THE...
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THE GREENBOOK LENDER’S GUIDE ® Market Research For Automotive Finance Professionals AUTO FINANCE DIRECTORY COPYRIGHT© 2015 REID COMMUNICATIONS INC. ALL RIGHTS RESERVED WELCOME to the Greenbook Lender’s Guide® Automotive Finance Directory. This directory was created to benefit all Automotive Finance Professionals and will be continuously updated based on the most current information available.
Transcript of THE GREENBOOK LENDER’S GUIDE Market … Directory.pdfLouisville, KY 40213-3416 ALLY (CONT.) THE...
THE GREENBOOK
LENDER’S GUIDE®
Market Research For Automotive Finance Professionals AUTO FINANCE DIRECTORY
COPYRIGHT© 2015 REID COMMUNICATIONS INC. ALL RIGHTS RESERVED
WELCOME to the Greenbook Lender’s Guide® Automotive Finance Directory.
This directory was created to benefit all Automotive Finance Professionals and will be continuously updated based on
the most current information available.
THE GREENBOOK
LENDER’S GUIDE®
Market Research For Automotive Finance Professionals AUTO FINANCE DIRECTORY
COPYRIGHT© 2015 REID COMMUNICATIONS INC. ALL RIGHTS RESERVED
ACURA
www.acura.com
Customer Service: (800) 382-2238 (M-F 6am-5pm PST)
Mfr. EVSC Customer Service: (888) 682-2872 (M-F 6am-5pm PST)
In-Service Date: (800) 382-2238 (M-F 6am-5pm PST)
Roadside Assistance: (800) 594-8500
ACURA FINANCIAL SERVICES
www.acurafinancialservices.com
Overnight Payoff Address (Loan):
Acura Financial Services
Lockbox #7829
2080 Cabot Blvd. W
Langhorne, PA 19047-1813
Overnight Payoff Address (Lease):
Honda Finance Exchange, Inc.
Lockbox 70252
101 N Independence Mall East
Philadelphia, PA 19106-2112
Lease Payoff: (866) 777-6495
Lease-End Information: (800) 708-6555 (M-F 8am-7pm CST)
Loan Payoff (based on state vehicle purchased):
Hours: Monday–Friday, 9:00am – 5:00pm (local time)
NORTHWEST:
AK, HI, ID, Northern CA, WA: (866) 950-6686
SOUTHWEST:
NM: (866) 950-3843
AZ, NV, Southern CA: (866) 950-2439
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ACURA FINANCIAL SERVICES (CONT.)
MIDWEST:
North:
IL, IN, IA, KY, MN, MI, OH, WI: (866) 950-2454
ND, SD, MT, WY: (866) 950-3843
Central:
CO, KS, MO, NE: (866) 950-3843
South:
AR, LA, OK, TX: (866) 950-3843
NORTHEAST:
North Atlantic:
ME, VT, NH, NY, MA, CT, RI: (866) 950-7747
Mid Atlantic:
PA, NJ, DE: (866) 950-9682
SOUTHEAST:
Central:
VA, WV, NC, SC, TN, MD: (866) 950-3837
South:
AL, FL, GA, MS: (866) 950-9678
ALLY
www.ally.com/dealer
Overnight Payoff Address:
6716 Grade Lane
Building #9 Suite 910
Louisville, KY 40213-3416
ALLY (CONT.)
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Lease/Loan Payoff: (888) 925-2559
Dealer Services: (866) 766-4622 (M 8am-12pm, T-F 8am-10pm, Sat 9am-9pm, Sun 12pm-7pm EST)
GMPP Dealer Services: (877) 357-8477 (M-F 8am-7pm EST)
GMPP Customer Service: (800) 631-5590 (M-F 8am-5pm all time zones)
GMPP Roadside Assistance: (800) 439-8318 (24Hr)
AMERICAN SUZUKI FINANCIAL SERVICES
Serviced by Ally
Customer Service: (888) 895-7578
AMERICAN AUTO INSURANCE
www.americanautoinsurance.com
Overnight Payoff Address:
3201 N. Harlem Ave
Chicago, IL 60634
Main: (773) 286-3500
AMERICAN FINANCIAL & AUTOMOTIVE SERVICES INC.
www.afasinc.com
24 Waterway Avenue, Suite 900
The Woodlands, TX 77380
Main: (800) 967-3633 – M-F 5am-4pm CT
Fax: (832) 813-0538
AMERICAN FINANCIAL WARRANTY CORPORATION
Parent: American Financial & Automotive Services Inc.
P.O. Box 7719
The Woodlands, TX 77387
Customer Service: (800) 964-4811
Business Processing Fax: (832) 813-0574
MasterTech Fax: (832) 813-0576
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AMERICREDIT CORP.
www.AmeriCredit.com
Overnight Payoff Address:
801 Cherry St. Ste. 3500
Fort Worth, TX 76102
Main: (800) 920-0477
ASIGRA CLOUD BACKUP FOR FINANCIAL SERVICES
www.asigra.com/solutions/financial-services-recovery
Overnight Pay off Address:
1120 Finch Avenue West, Suite 400
Toronto, ON M3J3H7
Main: (416) 736-8111
Email: [email protected]
ASSURANT SOLUTIONS
www.assurantsolutions.com
260 Interstate N. Circle SE
Atlanta, GA 30339-2110
Dealer Services: (877) 651-1032
Customer Service: (800) 852-2244 (M-F 8 am-5 pm EST)
Fax: (770) 859-4403
AUDI
audiusa.com
Customer Service: (800) 822-2834
Mfr. EVSC Customer Service: (877) 800-0286
In-Service Date: (800) 822-2834
Roadside Assistance: (800) 411-9988
Roadside Assistance (8 Series owners): (866) 478-3456
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AUDI FINANCIAL SERVICES
Audi Financial Services
Overnight Loan/Lease Payoff:
Audi Financial Services
Attn: Payoff Department
1401 Franklin Blvd.
Libertyville, IL 60048-4460
Loan/Lease Payoff: (888) 237-2834
Customer Service: (888) 237-2834 (M-F 8am-10pm EST)
Lease End Services: (866) 277-8191 (M-F 9am-8pm EST)
AUL ADMINISTRATORS
www.aulcorp.com
1250 Main Street, Suite 300
Napa, CA 94559
Dealer Services: (800) 826-3207
Customer Service: (888) 285-2567
Fax: 707-226-1863
AUTO CREDIT EXPRESS
www.AutoCreditExpress.net
Overnight Payoff Address:
3271 Five Points Dr.
Auburn Hills, MI 48326
Main: (248) 370-6600
Toll Free: (888) 535-2277
Fax: (248) 370-6601
AUTOSAVE/CHARTER WARRANTY
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www.autosave.com
Overnight Payoff Address:
29108 Lorie Ln.
Wixom, MI 48393
Toll Free: (800) 684-1175
Fax: (800) 785-3607
BANK OF AMERICA - MERRILL LYNCH
https://autodealer.bankofamerica.com
Overnight Payoff Address:
Bank of America NA FL9-600-02-06
Attn: Payoff Processing
9000 Southside Blvd Bldg 600
Jacksonville, FL 32256-0789
Loan/Lease Payoff: (800) 215-6195
Dealer Services: (800) 991-1770
Customer Service: (800) 215-6195
BLACKHAWK FINANCE
www.blackhawkautofinance.cm
Overnight Payoff Address:
2400 Devon Ave. Ste. 286
Des Plaines, IL 60018
Main: (847) 824-6901
Email: [email protected]
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BLUESKY MARKETING GROUP
www.blueskymarketing.com
Overnight Payoff Address:
5000 Executive Pkwy #275
San Ramon, CA 94583
Main: (800) 715-0975
Email: [email protected]
BMW
www.bmwusa.com
Customer Service: (800) 831-1117
Mfr. EVSC Customer Service: (800) 831-1117
In-Service Date: (800) 831-1117
Roadside Assistance: (800) 332-4269
BMW FINANCIAL SERVICES
www.bmwusa.com
Overnight Payoff Address:
BMW Financial Services
C/O Chase
1820 E Sky Harbor Circle S
Phoenix, AZ 85034-9700
Loan Payoff: (800) 578-5000
Lease Payoff: (800) 959-4269
Customer Service: (800) 578-5000
Lease End Services: (800) 959-4269
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CAPITAL ONE AUTO FINANCE
www.capitalone.com/auto-financing
Overnight Payoff Address:
Capital One Auto Finance
2525 Corporate Pl Ste 250 2ND Floor
Monterey Park, CA 91754-7676
Dealer Services/ Payoffs (800) 396-2623
Main CS: (800) 227-3863
CAR QUOTES INSTANT
www.carquotesinstant.com
Overnight Payoff Address:
3539 Midway Dr. Ste. B#3639
San Diego, CA 92110
Toll Free: (888) 839-6772
Email: [email protected]
CHASE AUTO FINANCE
Chase Dealer Services
Overnight Payoff Address (Purchase):
Chase Auto Finance
Attn: Payment Services
TX1-130014800 Frye Road
Ft. Worth, TX 76155-2732
Overnight Payoff Address (Lease):
Chase Vehicle Exchange Inc.
Attn: Lease Purchase Dept.
P.O. Box 901069
Fort Worth, TX 76101-2069
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Loan/Lease Payoffs: (800) 223-5050
Lease End Services: (888) 764-7473
Dealer Services:
Jaguar/Land Rover: (866) 804-6776
Subaru: (866) 401-9741
Mazda: San Diego: (866) 931-3323
Tampa: (866) 931-3321
CHERNEK CONSULTING, LLC
www.ccilearningcenter.com
Overnight Payoff Address:
2845 Cambria St.
Cumming, GA 30041
Main: (404) 726-4026
Email: [email protected]
CHRYSLER
www.chrysler.com
Customer Service: (800) 247-9753 (M-F 7am-12mid, Sat 8am-8pm, Sun 9am-5pm ET)
Mfr. EVSC Customer Service: (800) 521-9922 (M-F 8am-5pm all zones)
Roadside Assistance: (800) 521-2779
In-Service Date: (M-F 7am-12mid, Sat 8am-8pm, Sun 9am-5pm ET)
Chrysler (800) 247-9753
Jeep (877) 426-5337
Dodge (800) 423-6343
RAM (866) 726-4636
FIAT (888) 242-6342
SRT (855) 778-8326
CHRYSLER CAPITAL
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www.chryslercapital.com
Overnight Payoff Address:
Chrysler Capital
1010 W Mockingbird Lane Suite 100
Dallas, TX 75247-5126
Loan/Lease Payoff: (855) 563-5635
Dealer Services: (800) 877-4696 (M-F 9am – 7pm CT)
CITIZENS AUTOMOBILE FINANCE
www.citizensbank.com
Loan Payoff: (800) 708-6680
Dealer Services: (800) 610-7300
Customer Service: (800) 708-6680 ; (800) 340-5626
CNA NATIONAL WARRANTY
www.cnanational.com
4150 North Drinkwater Blvd Suite 400
Scottsdale, AZ 85251
Dealer Services: (800) 345-0191
Customer Service: (800) 345-0191 (M-F 8am-5pm MST) (Claims: M-F 6am-6pm & SAT 6am-3pm MST)
CONSUMER PORTFOLIO SERVICES
www.consumerportfolio.com
Overnight Payoff Address:
19500 Jamboree Rd.
Irvine, CA 92612
Toll Free: (800) 304-6812
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Fax: (800) 571-6960
Email: [email protected]
CREDIT ACCEPTANCE CORP.
www.creditacceptance.com
25505 West Twelve Mile Road
Southfield, MI 48034
Loan Payoff: (800) 634-1506
Dealer Services: (800) 729-7633 (M-F 9am-9pm & SAT 9am-5pm EST)
Customer Service: (800) 634-1506 (M-F 8am-11pm & SAT-SUN 8am-5pm EST)
CUDL
www.cudl.com
Overnight Payoff Address:
2855 E Guasti Rd. Ste. 500
Ontario, CA 91761
Main: (909) 481-2390
Toll Free: (877) 744-2835
DAVID LEWIS & ASSOCIATES
www.davidlewis.com
2080 Sarno Rd
Melbourne, FL 32935
Dealer Services: (800) 374-3314
Fax: (321) 253-0545
DEALERTRACK
www.dealertrack.com
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Dealer Services: (888) 485-6894
Lender Services: (888) 708-1369
Dealer/Lender Support Numbers: Here
DEALERPARTNER.COM
www.DealerPartner.com
Overnight Payoff Address:
P.O. Box 90441
S.I., NY 10309
Main: (866) 227-5668
Fax: (718) 989-3800
Email: [email protected]
DIRECT AUTO LEADS
www.directautoleads.com
Overnight Payoff Address:
550 W. Baseline Rd.
Mesa, AZ 85213
Main: (702) 533-6271
Email: [email protected]
EXPRESS AUTO FINANCE
www.autocreditexpress.net
Overnight Payoff Address:
8170 N. McCormick Blvd. #118
Skokie, IL 60076
Main: (847) 752-0195
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Fax: (847) 752-0195
Email: [email protected]
FIAT
www.fiatusa.com
Customer Service: (888) 242-6342 (M-F 7am-12mid, Sat 8am-8pm, Sun 9am-5pm ET)
Mfr. EVSC Customer Service (Chrysler Service Contracts): (888) 240-2709 M-F 9am-8pm ET
In-Service Date: (888) 242-6342 (M-F 7am-12mid, Sat 8am-8pm, Sun 9am-5pm ET)
Roadside Assistance: (888) 242-6342 (24Hr)
For manufacturer financing information, see Chrysler Capital
FLAGSHIP CREDIT ACCEPTANCE
www.flagshipacc.com
Dealer Services: (800) 707-0114 ; Fax: (800) 801-9846
Main: (800) 707-0114
Customer Service: (800) 327-8543
Payment Center: (877) 201-1333
Insurance Services: (800) 777-2096 ; Fax: (800) 727-3452
FORD
www.ford.com
Customer Service: (800) 392-3673 (M-F 8am-8pm Sat 9am-5:30pm)
Mfr. EVSC Customer Service: (800) 521-4144
In-Service Date: (800) 392-3673 (M-F 8am-8pm Sat 9am-5:30pm)
Roadside Assistance: (800) 241-3673 (24Hr)
FORD MOTOR CREDIT
www.fordcredit.com
Overnight Payoff Address (Loans):
FMCC
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Lockbox 790119
1005 Convention Plaza
Saint Louis MO 63101-1229
FORD MOTOR CREDIT (CONT.)
Overnight Payoff Address (Lease):
Note: Checks must be payable to QI Exchange LLC
FMCC
Lockbox 790119
1005 Convention Plaza
Saint Louis MO 63101-1229
Loan/Lease Payoff: (800) 727-7000
GENERAL MOTORS
www.gm.com
GMPP Dealer Services: (877) 357-8477 (M-F 8am-7pm EST)
GMPP Customer Service: (800) 631-5590 (M-F 8am-5pm all time zones)
IN-SERVICE DATE:
Buick (800) 521-7300
Cadillac (800) 458-8006
Chevrolet (800) 222-1020
GMC (800) 462-8782
Hummer (800) 732-5493
Pontiac (800) 762-2737
Saturn (800) 553-6000
ROADSIDE ASSISTANCE:
Buick (800) 252-1112
Cadillac (800) 224-1400
Chevrolet (800) 243-8872
GMC (800) 223-7799
Hummer (866) 486-6376
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Saturn (800) 553-6000
GM FINANCIAL
www.gmfinancial.com
801 Cherry Street, Ste. 3500
Fort Worth, TX 76102
Dealer Services: (888) 556-4616
Customer Service: (800) 284-2271
GMAC INSURANCE
www.gmacinsurance.com
P.O. Box 47009
Oak Park, Michigan 48237
Dealer Services: (877) 357-8477 (M-F 8am-7pm EST)
HONDA
www.automobiles.honda.com
Customer Service: (800) 999-1009
Mfr. EVSC Customer Service: (800) 999-5901 (M-F 6:00am – 5:00pm, PST)
In-Service Date: (310) 783-3240 (M-F 7am-5pm PST) (800) 999-1009
Roadside Assistance: (800) 594-7400 (24Hr)
HONDA FINANCIAL SERVICES
www.hondafinancialservices.com
Overnight Payoff Address (Purchase):
Honda Financial Services
Lockbox #7829
2080 Cabot Blvd. W
Langhorne, PA 19047-1813
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Overnight Payoff Address (Lease):
Honda Finance Exchange, Inc.
Lockbox 70252
101 N Independence Mall East
Philadelphia, PA 19106-2112
HONDA FINANCIAL SERVICES (CONT.)
Lease Payoff: (800) 708-6555 (M-F 8:00am-7:00pm, CST)
Loan Payoff (based on state vehicle purchased):
NORTHWEST:
AK, No. CA, HI, ID, OR, WA: (800) 205-8235
SOUTHWEST:
NM: (800) 448-9307
So. CA, AZ, NV: (800) 445-1358
MIDWEST:
North:
IL, IN, IA, KY, MN, MI, OH, WI: (800) 542-6632
ND, SD, MT, WY: (800) 448-9307
Central:
MO, NE, KS, CO: (800) 448-9307
South:
AR, LA, OK, TX: (800) 448-9307
NORTHEAST:
North Atlantic:
ME, VT, NH, NY, MA, CT, RI: (800) 457-9929
Mid Atlantic:
PA, NJ, DE: (800) 916-9939
SOUTHEAST:
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Central:
VA, WV, NC, SC, TN, MD: (800) 517-9699
South:
AL, FL, GA, MS: (800) 543-5636
HYUNDAI MOTOR COMPANY
www.hyundaiusa.com
Customer Service: (800) 523-4030 (M-F 8am-9pm EST)
Mfr. EVSC CS: (800) 633-5151 (M-F 8am-9pm EST)
In-Service Date: (800) 633-5151 (M-F 8am-9pm EST) ; (800) 826-2277
Roadside Assistance: (800) 243-7766
HYUNDAI MOTOR FINANCE
www.hmfusa.com
Overnight Payoff Address (Purchase):
Hyundai Motor Finance
Box 650805
1501 North Plano Rd
Richardson, TX 75081-2430
Overnight Payoff Address (Lease):
Note: Lease payoff checks must be made payable to HCA Exchange, Inc.
HCA Exchange
14301
5505 North Cumberland Ave Suite 307
Chicago, IL 60656-1471
Loan/Lease Payoff: (800) 523-4030
INFINITI
Infinitiusa.com
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Customer Service: (800) 662-6200 (M-F 7am-7pm, Sat 8am-5pm CST)
Mfr. EVSC Customer Service: (800) 662-6200 or (615) 725-1000
In-Service Date: (800) 662-6200 (M-F 7am-7pm, Sat 8am-5pm CST)
Roadside Assistance: (800) 662-6200 (Option 1)
INFINITI FINANCIAL SERVICES
www.infinitiusa.com/financing
Overnight Payoff Address (Lease or Purchase):
Note: Lease payoff checks made payable to NILT
Infinity Financial Services
Attn: Payoff Department
8900 Freeport Parkway
Irving, TX 75063-2438
Loan/Lease Payoff: (800) 627-4437 (M-F 7am-7pm CST)
Customer Service: (800) 627-4437 (M-F 7am-7pm CST)
Lease End Services (800) 887-5155 (M-F 8am-6pm CST)
ISUZU
www.isuzu.com
Customer Service: (800) 225-6727
Mfr. EVSC CS (Protective): (800) 343-0305
In-Service Date: (800) 255-6727 (M-F 9am-7pm EST)
JAGUAR
www.jaguarusa.com
Customer Service: (855) 524-8278
Mfr. EVSC Customer Service: (800)
In-Service Date: (800) 452-4827
Roadside Assistance: (800) 452-4827
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JAGUAR CREDIT
www.jaguarcredit.com
Customer Service: (800) 945-7000 (M-F 7am-8pm Sat 7am-5pm CST)
JAGUAR FINANCIAL GROUP
Serviced by Chase
Jaguar Financial Group
Overnight Payoff Address (Purchase):
Jaguar – Landrover Financial Group
C/O Chase Auto Finance
Attn: Payment Services
TX1-1300 4800 Frye Road
Ft. Worth, TX 76155-2732
Overnight Payoff Address (Lease):
Chase Vehicle Exchange Inc.
Attn: Lease Purchase Dept.
P.O. Box 901069
Fort Worth, TX 76101-2069
Customer Service: (866) 804-6776
Mfr. EVSC CS: (800) 452-4827
In-Service Date: (800) 452-4827
JM&A GROUP
www.jmagroup.com
500 Jim Moran Boulevard
Deerfield Beach, Florida 33442
Dealer Services: (800) 553-7146
Claims: (800) 327-5172
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KIA MOTORS
www.kia.com
Customer Service: (800) 333-4542 (M-F 8am-9pm EST)
Mfr. EVSC Customer Service (Protective): (800) 647-5787
In-Service Date: (800) 333-4542 (M-F 8am-9pm EST)
Roadside Assistance: (800) 333-4542
KIA MOTORS FINANCE
www.kmfusa.com
Overnight Payoff Address (Loan):
Kia Motors Finance
Box 650805
Dallas, TX 75265-0805
Overnight Payoff Address (Lease):
Note: Lease payoff checks must be made payable to HCA Exchange, Inc.
HCA Exchange
14301
5505 North Cumberland Ave Suite 307
Chicago, IL 60656-1471
Loan/Lease Payoff: (866) 344-5632
Customer Service: (866) 331-5632 (M-F 8am-9pm EST)
Lease End Services: (855) 537-8542
LAND ROVER
Land Rover USA
Customer Service: (800) 637-6837
In-Service Date: (800) 637-6837
Roadside Assistance: (800) 637-6837
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LAND ROVER CAPITAL GROUP
www.landrovercredit.com
Customer Service: (877) 507-2264 (M-F 7am-8pm & SAT 7am-5pm CST)
LAND ROVER FINANCIAL GROUP
Serviced by Chase
Land Rover Financial Group
LAND ROVER FINANCIAL GROUP (cont)
Overnight Payoff Address (Purchase):
Jaguar – Landrover Financial Group
C/O Chase Auto Finance
Attn: Payment Services
TX1-130014800 Frye Road
Ft. Worth, TX 76155-2732
Overnight Payoff Address (Lease):
Chase Vehicle Exchange Inc.
Attn: Lease Purchase Dept.
P.O. Box 901069
Fort Worth, TX 76101-2069
Loan/Lease Payoff: (866) 804-6776
LASALLE ASSURANCE WARRANTY
www.lasallewarranty.com
9550 S Eastern Avenue Ste 253
Henderson, NV 89123
Customer/Dealer Services: (800) 267-9595
LEXUS
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www.lexus.com
Customer Service: (800) 255-3987 (M-F 8am-9pm EST)
Mfr. EVSC Customer Service: (800) 448-1505 (M-F 9am-7pm EST)
In-Service Date: (800) 255-3987 (M-F 8am-9pm EST)
Roadside Assistance: (800) 255-3987 (24Hr)
LEXUS FINANCIAL SERVICES
www.lexusfinancial.com
Overnight Loan Payoff Address:
Lexus Financial Services
Attn: Retail Payoff
1301 Tower Road
Schaumburg, IL 60173-4331
Overnight Lease Payoff Address: (Funds payable to TQI Exchange LLC)
Lexus Financial Services
5005 N River Blvd NE
Cedar Rapids, IA 52411-6634
Loan/Lease Payoff: (800) 874-7050
Customer Service: (800) 874-7050 (M-F 8am-8pm)
Lexus Dealer Services: (800) 253-9332
LINCOLN
www.lincoln.com
Customer Service: (800) 521-4140 (M-F 7am-5pm , Sat 9am-5:30pm EST)
Mfr. EVSC Customer Service: (800)
In-Service Date: (800) 392-3673
Roadside Assistance: (800) 521-4140 (24Hr)
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LINCOLN AUTOMOTIVE FINANCIAL SERVICES
www.credit.lincoln.com
Overnight Loan Payoff Address:
FMCC
Lockbox 790119
1005 Convention Plaza
Saint Louis MO 63101-1229
LINCOLN AUTOMOTIVE FINANCIAL SERVICES (cont.)
Overnight Lease Payoff Address: (Checks must be payable to QI Exchange LLC)
FMCC
Lockbox 790119
1005 Convention Plaza
Saint Louis MO 63101-1229
Loan/Lease Payoff: (800) 498-8801
Customer Service: (888) 498-8801 (M-F 7am-8pm, Sat 7am-5pm CST
LOAN CALL
www.loancall.com
Overnight Payoff Address:
6400 Laurel Canyon Blvd.
Los Angeles, CA 91606
Main: (888) 981-9098
Email: [email protected]
MARK ONE FINANCIAL
www.mark1financial.com
Overnight Payoff Address:
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6410 Southpoint Parkway Ste. 300
Jacksonville, FL 32216
Toll Free: 855-MarkOne
Fax: (904) 899-7334
Email: [email protected]
MAZDA
www.mazdausa.com
Customer Service: (800) 222-5500 (M-F 6am-4:45pm PST)
Mfr. EVSC CS (Warrantech): (800) 833-8801
In-Service Date: (800) 222-5500 (M-F 6am-4:45pm PST)
Roadside Assistance: (800) 866-1998
MAZDA AMERICAN CREDIT
www.mazdacredit.com
Customer Service: (800) 945-6000 (M-F 7am-8pm & SAT 7am-5pm CST)
For loans serviced by Ford Motor Credit (through 2009):
Overnight Payoff Address:
FMCC
Attn: Payoff Department
Lockbox 790296
1005 Convention Plaza
Saint Louis MO 63101-1229
MAZDA CAPITAL SERVICES
Serviced by Chase
Mazda Capital Services
MAZDA CAPITAL SERVICES (cont.)
Overnight Payoff Address (Purchase):
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Mazda Capital Services
C/O Chase Attn: Payment Services
TX1-130014800 Frye Road
Ft. Worth, TX 76155-2732
Overnight Payoff Address (Lease):
Chase Vehicle Exchange Inc.
Attn: Lease Purchase Dept.
P.O. Box 901069
Fort Worth, TX 76101-2069
Loan/Lease Payoff: (866) 984-7720
MAXIMTRAK TECHNOLOGIES
www.maximtrak.com
Overnight Payoff Address:
950 W. Valley Rd #2802
Wayne, PA 19087
Main: (484) 586-3141
Fax: (484) 586-3133
MAXIMUM CAR CREDIT
www.maximumcarcredit.co.uk
Overnight Payoff Address:
1a Victoria Rd.
Waterlooville, Hampshire PO7 7HF
UK
Foreign Phone: 03450 313 160
Email: [email protected]
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MERCEDES BENZ
www.mbusa.com
Customer Service: (800) 367-6372 (M-F 8am-10pm EST)
Mfr. EVSC Customer Service: (800) 367-6372 (M-F 8am-10pm EST)
In-Service Date: (800) 367-6372 (M-F 8am-10pm EST)
Roadside Assistance: (800) 367 6372 Opt1 (24Hr)
MERCEDES BENZ FINANCIAL
www.mbfs.com
Overnight Loan Payoff Address:
Mercedes-Benz Financial Services
1301 Tower Road
Schaumburg RPC C B B MBFS C B B 5209
Schaumburg, IL 60173-4331
Loan/Lease Payoff: (800) 654-6222
Customer Service: (800) 654-6222 (M-F 9am-9pm & SAT 9am-6pm EST)
Lease End Services: (800) 873-5471
MINI
www.miniusa.com
Customer Service: (866) 275-6464 (M-F 9am-9pm EST)
Mfr. EVSC Customer Service: (800) 831-1117
In-Service Date: (866) 275-6464 (M-F 9am-9pm EST)
Roadside Assistance: (866) 646-4772
MINI FINANCIAL SERVICES
Mini Financial Services
Customer Service: (866) 646-4463
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MITSUBISHI MOTORS
www.mitsubishicars.com
Customer Service: (888) 648-7820 (M-F 7am-4pm PST)
Mfr. EVSC Customer Service: (800)
In-Service Date: (888) 648-7820 (M-F 7am-4pm PST)
Roadside Assistance: (888) 648-7820 (24Hr)
MITSUBISHI MOTORS CREDIT OF AMERICA
www.mitsubishicredit.com
Overnight Loan Payoff Address:
MMCA
C/0 Wachovia Bank
Lockbox #7261
401 Market Street
Philadelphia, PA 19106-2107
Loan/Lease Payoff: (866) 876-3018
Customer Service: (866) 876-3018 (M-F 7am-7pm CST)
MOTOR TRUST
www.motortrust.com
Overnight Payoff Address:
1357 Butternut St.
Abilene, TX 79602
Main: (325) 677-5555
Email: [email protected]
NATIONAL AUTO CARE CORPORATION
www.nacsolutions.com
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575 Westar Crossing
Westerville, OH 43082
Dealer Services: (800) 548-1875 (M-F 8am-8pm & SAT 8am-4pm EST)
Fax: (614) 438-7423
NATIONAL AUTO FINANCE COMPANY
Serviced by Ally
(888) 925-2559
NISSAN
www.nissanusa.com
Customer Service: (800) 647-7261 (8am-5pm, all zones)
Mfr. EVSC Customer Service: (800) 647-7261 (8am-5pm, all zones)
In-Service Date: (800) 647-7261
Roadside Assistance: (800) 225-2476 (24Hr)
NISSAN MOTOR ACCEPTANCE CORPORATION
www.nissanfinance.com
Overnight Payoff Address (Lease or Purchase):
Note: Lease payoff checks made payable to NILT
Nissan Motor Acceptance Corp.
Attn: Payoff Department
8900 Freeport Parkway
Irving, TX 75063-2438
Loan Payoff: (800) 456-6622
Lease Payoff: (800) 777-7018
Customer Service: (800) 456-6622 (7am-7pm CST)
Lease End Services: (800) 778-4211
NUVELL CREDIT COMPANY
Nuvell Auto Finance
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Serviced by Ally
Nuvell: (800) 350-3561
Ally: (888)925-2559
OLD REPUBLIC AUTO SERVICES
8282 South Memorial Dr., Suite 202
Tulsa, OK 74133
www.ormicnet.com
Customer Service: (800) 331-3780 (M-F 8am-5pm CST)
Fax: (918) 250-4873
OPEN DEALER EXCHANGE LLC
www.opendealerexchange.com
Overnight Payoff Address:
27777 Franklin Rd. #1850
Southfield, MI 48034
Main: (313) 749-0001
Fax: (313) 749-0990
Email: [email protected]
PAYMENT SOLUTIONS
www.paymentsolutions.com
Overnight Payoff Address:
P.O. Box 232220
San Diego, CA 92193
Main: (858) 292-7447
Toll Free: (800) 736-2435
Fax: (858) 292-1162
Email: [email protected]
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PEAK ACCEPTANCE
www.peakacceptance.com
Overnight Payoff Address:
4100 Spring Valley Rd. #820
Dallas, TX 75244
Toll Free: (877) 216-7559
Fax: (972) 498-1887
Email: [email protected]
PREFERRED FUNDING LLC
www.preferredfundingllc.com
Overnight Payoff Address:
P.O. Box 586
Middletown, DE 19709
Main: (302) 887-9603
Email: [email protected]
PRESTIGE FINANCIAL SERVICES
www.GOPFS.com
Overnight Payoff Address:
1420 S 500 W
Salt Lake City, UT 84118
Main: (801) 844-2100
Toll Free: (888) 822-7422
Fax: (801) 956-1510
PROTECTIVE ASSET PROTECTION
www.protectiveassetprotection.com
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14755 North Outer Forty Drive, Suite 400
St. Louis, MO 63017
Dealer Services: (800) 950-6060
PORSCHE
www.porsche.com/usa
Customer Service: (800) 767-7243
In-Service Date: (800) 767-7243
Roadside Assistance: (800) 767-7243 (24Hr)
PORSCHE FINANCIAL SERVICES
www.porsche.com/usa
Overnight Payoff Address: (Loan)
Porsche Financial Services
980 Hammond Drive Suite 1000
Atlanta, GA 30328-6161
PORSCHE FINANCIAL SERVICES (cont.)
Overnight Payoff Address: (Lease)
Porsche Payment Center
6400 Main Street Suite 201
Williamsville, NY 14221-5858
Loan/Lease Payoff: (800) 505-1041
RESOURCE AUTOMOTIVE
www.thewarrantygroup.com
Customer Service: (800) 909-7926
Dealer Services: (312) 356-3000
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ROUTE ONE
www.routeone.com
31500 Northwestern Highway Suite 200
Farmington Hills, MI 48334
Help Desk: (866) 768-8301 (M-F 6am-12pm, Sat 9am-9pm EST)
Customer Service: (866) 933-0663 (M-F 8am-5pm EST)
Fax: (248) 862-7182
SAAB
Serviced by Ally
SCION
www.scion.com
Customer Service: (866) 707-2466 (M-F 5am-6pm, Sat 7am-4pm PST)
Mfr. EVSC Customer Service:
In-Service Date: (866) 707-2466 (M-F 5am-6pm, Sat 7am-4pm PST)
Roadside Assistance: (866) 322-3968
Manufacturer financing provided by Toyota Financial Services
SKOPOS FINANCIAL
www.skoposfinancial.com
Overnight Payoff Address:
P.O. Box 143454
Irving, TX 75014
Main: (214) 520-4600
Fax: (214) 520-5079
Email: [email protected]
SMART
www.smartusa.com
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Customer Service: (800) 762-7887 (M-F 8am-10pm EST)
Mfr. EVSC Customer Service: (800) 367-6372 (M-F 8am-10pm EST)
In-Service Date: (800) 762-7887
Roadside Assistance: (800) 762-7887 Opt 1 (24Hr)
SOUTHWESTRE
www.southwestre.com
2400 Louisiana Boulevard NE Building 4
Albuquerque, NM 87110
Customer Service: (877) 881-2244
Dealer Services: (866) 414-3867
Fax: 505-883-7794
SPECIAL FINANCE GROUP
www.specialfinancegroup.com
Overnight Payoff Address:
16W 36th St. Ste. 1203
New York, NY 10018
Main: (212) 239-7270
Fax: (212) 239-7273
Email: [email protected]
SUBARU
www.subaru.com
Customer Service: (800) 782-2783
Mfr. EVSC Customer Service: (800) 932-0636
In-Service Date: (800) 782-2783
Roadside Assistance: (800) 261-2155
SUBARU MOTORS FINANCE
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Serviced by Chase
Subaru Motors Finance
Overnight Payoff Address:
Subaru Motors Finance
C/O Chase
Attn: Payoff Department
14800 Frye Rd 1st Floor TX 1-1300
Fort Worth, TX 76155
SUBARU MOTORS FINANCE (cont.)
Loan Payoff: (800) 662-3325 (M-F 8am-10pm & SAT 9am-5:30pm EST)
Lease Payoff: (800) 644-1941 (M-F 8am-10pm & SAT 9am-5:30pm EST)
SUNTRUST
SUZUKI
Customer Service: (800)
Mfr. EVSC Customer Service: (800)
In-Service Date: (800)
Roadside Assistance: (800)
SUZUKI FINANCIAL SERVICES
www.suzukiauto.com
Customer Service: (866) 318-2737
Mfr. EVSC CS: (800) 356-6013
In-Service Date: (800) 934-0934
Loan/Lease Payoff: (866) 318-2737
TD AUTO FINANCE LLC
www.tdautofinance.com
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Overnight Payoff Address:
TD Auto Finance
Attn: TD Auto Finance Payoff 9001873
6716 Grade Lane Suite 910 Bldg 9
Louisville, KY 40213-3439
Customer Service: (800) 556-8172
Mfr. EVSC CS: (800) 521-9922
In-Service Date: (800) 992-1997
Loan Payoff: (800) 556-8172
Lease Payoff: (800) 387-6962
TEAM ONE RESEARCH & TRAINING
www.teamonegroup.com
15029 N. Thompson Peak Pkwy. Suite B-111
Scottsdale, AZ 85260
Customer Service: (800) 928-1923
Toll Free Fax: (866) 920-2228
TESLA
www.teslamotors.com
Customer Service: (877) 798-3752
Mfr. EVSC Customer Service: (877) 798-3752
In-Service Date: (877) 798-3752
Roadside Assistance: (877) 798-3752 Opt. 1 (24Hr)
TOYOTA
www.toyota.com
Customer Service: (800) 331-4331
Mfr. EVSC Customer Service: (800) 228-8559
In-Service Date: (800) 331-4331 - Opt 5, Opt3
Roadside Assistance: (866) 322-3968
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TOYOTA FINANCIAL SERVICES
www.toyotafinancial.com
Overnight Loan Payoff Address:
Toyota Financial Services
Attn: Retail Payoff
1301 Tower Road
Schaumburg, IL 60173-4331
Overnight Lease Payoff Address: (Funds payable to TQI Exchange LLC)
Toyota Financial Services
5005 N River Blvd NE
Cedar Rapids, IA 52411-6634
TOYOTA FINANCIAL SERVICES (cont.)
Loan/Lease Payoff: (800) 874-8822
Customer Service: (800) 874-8822 (M–F 8am–8pm)
Toyota Dealer Services: (800) 253-9332
UNDERGROUNG ELEPHANT
www.undergroundelephant.com
Overnight Payoff Address:
600 B St. Ste. 1300
San Diego, CA 92101
Toll Free: (800) 466-4178
Email: [email protected]
US AUTOMOTIVE RESOURCES, INC.
www.USAutoResources.com
Overnight Payoff Address:
18 N. W. 4th St. Ste. 302
Evansville, IN 47720
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Main: (877) 915-6232
Fax: (812) 421-0181
Email: [email protected]
VOLKSWAGEN
www.vw.com
Customer Service: (800) 822-8987 (8am-6pm all zones)
Mfr. EVSC Customer Service: (877) 800-0286
In-Service Date: (800) 374-8389 Opt 1 Opt 3 (8am-9pm all zones)
Roadside Assistance: (800) 441-6688 (24Hr)
VOLKSWAGEN CREDIT
www.vwcredit.com
Overnight Loan/Lease Payoff:
Volkswagen Credit
Attn: Payoff Department
1401 Franklin Blvd.
Libertyville, IL 60048-4460
Loan Payoff: (800) 428-4034
Lease Payoff: (800) 521-0171 (M-F 9am-8pm EST)
Customer Service: (800) 428-4034 (M-F 8am-10pm EST)
VOLVO
www.volvocars.com
Customer Service: (800) 458-1552 (M-F 8:30am-5pm EST)
Mfr. EVSC Customer Service: (800) 458-1552
In-Service Date: (800) 458-1552 Opt 5 (M-F 8:30am-5pm EST)
Roadside Assistance: (800) 458-1552 Opt 2 (24Hr)
VOLVO CAR FINANCE NORTH AMERICA
www.volvocarfinance.com
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Overnight Loan/Lease Payoff Address:
Volvo Car Financial Services
C/O Wells Fargo Bank MAC Y1372-045
Lockbox #9477
401 Market Street
Philadelphia, PA 19106-2107
Dealer Payoff Line: (855) 537-3340
Loan/Lease Payoffs: (877) 865-8623
Customer Service: (855) 537-3334 (M-F 7am-7pm CST)
WARRANTECH
www.warrantech.com
2200 Highway 121
Bedford TX 76021
Customer/Dealer Service: (800) 833-8801
WELLS FARGO DEALER SERVICES
www.wellsfargodealerservices.com
Customer Service: (800) 289-8004 (M-F 5am-7pm PST)
Dealer Services: (888) 937-9997 (M-F 5am-5pm PST)
WELLS FARGO AUTO FINANCE
auto-loans.wellsfargo.com
Customer Service: (888) 667-5250
Dealer Services: (866) 818-8001
Loan/Lease Payoff: (800) 559-3557
ZURICH NORTH AMERICA
www.zurichna.com
1400 American Lane
Schaumburg, IL 60196
Customer Service: (800) 382-2150
Dealer Services: (800) 840-8842
Fax: (877) 962-2567
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WESTLAKE FINANCIAL SERVICES
www.westlakefinancial.com
Overnight Payoff Address:
4751 Wilshire Blvd. Ste. 100
Los Angeles, CA 90010
Fax: (888) 267-1056
Email: [email protected]
