The game of BaccaratThe game of Baccarat

An operations perspectiveAn operations perspective

Our objectiveOur objective……

To provide you with;To provide you with; A clear understanding of the gaming A clear understanding of the gaming

requirements that will ensure integrityrequirements that will ensure integrityin any operation or any jurisdiction.in any operation or any jurisdiction.

What could an ineffectivelyWhat could an ineffectivelyregulated game cost yourregulated game cost yourjurisdiction?jurisdiction?

The opportunist !The opportunist !

What they shop forWhat they shop for……

Inexperienced staffInexperienced staff Un-motivated staffUn-motivated staff Un-supervised areas of the gameUn-supervised areas of the game Relaxed proceduresRelaxed procedures Loose regulationsLoose regulations Un managed workplaceUn managed workplace Loose table limitsLoose table limits

Why does Baccarat addWhy does Baccarat addambience and sophisticationambience and sophisticationto the Casino atmosphere?to the Casino atmosphere?

History and variations of theHistory and variations of thegame.game.

Baccarat originated in Italy and itBaccarat originated in Italy and it’’sspopularity dates back to the early 1500s.popularity dates back to the early 1500s.

The objective of the game of Baccarat is toThe objective of the game of Baccarat is tobet on the hand, which will produce thebet on the hand, which will produce thehighest point count closest to 9.highest point count closest to 9.

Variations of the game are Mini BaccaratVariations of the game are Mini Baccaratand Midi Baccaratand Midi Baccarat

Casino Nova ScotiaCasino Nova Scotia HistoryHistory

We have operated all 3 variations of theWe have operated all 3 variations of thegamegame……Mini Baccarat, Full Baccarat andMini Baccarat, Full Baccarat andMidi BaccaratMidi Baccarat

10 year history has been incident free from10 year history has been incident free fromscamsscams

DiligenceDiligence

Training RequirementsTraining Requirements

NSAGA RegulationsNSAGA Regulations 20 hours of training to deal the game.20 hours of training to deal the game. Supervisor training also includes gameSupervisor training also includes game

security (What to look for), regulations &security (What to look for), regulations &procedures as well as their responsibility toprocedures as well as their responsibility toreinforce them.reinforce them.

Management training includes monitoringManagement training includes monitoringprocedures, level of play, review of tableprocedures, level of play, review of tablelimits and win/loss.limits and win/loss.

Odds / PayoutsOdds / Payouts

All winning All winning ““PlayerPlayer”” bets shall be paid bets shall be paideven money.even money.

All winning All winning ““BankerBanker”” bets shall be paid bets shall be paideven money, but aeven money, but a 5% commission will be 5% commission will becharged on wagers paid on the bank.charged on wagers paid on the bank.

All winning "Tie" bets will be paid at aAll winning "Tie" bets will be paid at arate of 8 to 1.rate of 8 to 1.

ItIt’’s often where the bigs often where the bigbucks are playedbucks are played……

Game SecurityGame Security

How do we maintain integrity?How do we maintain integrity?–– Strict adherence to Rules of Play, ProceduresStrict adherence to Rules of Play, Procedures

and Regulationsand Regulations–– Close supervision and monitoring of playClose supervision and monitoring of play–– Surveillance of significant play/suspiciousSurveillance of significant play/suspicious

activityactivity–– Use of surveillance audits to address or re-Use of surveillance audits to address or re-

enforce regulations and procedures.enforce regulations and procedures.–– Ongoing re-enforcement and staff trainingOngoing re-enforcement and staff training

Hands per hourHands per hour

Industry average = 80 coups/hands perIndustry average = 80 coups/hands perhour.hour.

ChallengesChallenges

a) Inexperienced dealera) Inexperienced dealer

b) Heavy action on the Bank runb) Heavy action on the Bank run

c) Commission rulesc) Commission rules

Betting LimitsBetting Limits

Player or Banker BetPlayer or Banker Bet Tie BetTie BetMin/MaxMin/Max Min /MaxMin /Max

$5-$200 $5-$200 $1-$25$1-$25

$10-$500$10-$500 $5-$65$5-$65

$25-$1000$25-$1000 $15-$125$15-$125

Gaming ProceduresGaming Procedures

Table Limit / WagersTable Limit / Wagers

Payout OddsPayout Odds

Buy Ins / Making Change / Cash OutsBuy Ins / Making Change / Cash Outs

Procedures for Dealing/Calling CardsProcedures for Dealing/Calling Cards

Payment of WagersPayment of Wagers

IrregularitiesIrregularities

Gaming Procedures ContGaming Procedures Cont’’dd

Opening a GameOpening a Game

Pre-Checking CardsPre-Checking Cards

Number of DecksNumber of Decks

Shuffle and Cut of CardsShuffle and Cut of Cards

Dealers Being RelievedDealers Being Relieved

Closing GameClosing Game

House RulesHouse Rules

Must be 19 or olderMust be 19 or older Responsible service of alcoholResponsible service of alcohol No food service at the tableNo food service at the table 1 Player / Maximum wager per box1 Player / Maximum wager per box Must have an interest in the game to betMust have an interest in the game to bet

the Tie.the Tie. Scream, yell and shout as much as you like!Scream, yell and shout as much as you like!

Comping PlayersComping Players

House advantage x Decisions per hourHouse advantage x Decisions per hourX Average bet x hours playedX Average bet x hours played

i.e. Mini Baccarati.e. Mini Baccarat 1.06% x 80 x $100 x 1 hr = Casino1.06% x 80 x $100 x 1 hr = Casino

Theoretical win/loss = $85Theoretical win/loss = $85 Casino determines re-investment %Casino determines re-investment %

Video FootageVideo Footage

The most common askedThe most common askedquestion of our gamingquestion of our gamingstaff during training...staff during training...

Why do we need Regulations and Procedures?Why do we need Regulations and Procedures? Rules and Regulations instill trust!Rules and Regulations instill trust! Re-enforces the need for continuity in gameRe-enforces the need for continuity in game

delivery.delivery. Highlights the expectations of the organization andHighlights the expectations of the organization and

the responsibility of the employees.the responsibility of the employees. Raises suspicion when procedures are not enforcedRaises suspicion when procedures are not enforced

or adhered toor adhered to……to ensure that you will never beto ensure that you will never besuspected always deal to procedure.suspected always deal to procedure.

The Benefits to youThe Benefits to you

Acquired knowledge about theAcquired knowledge about theoperations perspective of regulatoryoperations perspective of regulatorycompliance.compliance.

Reduced liability and improvedReduced liability and improveddiligence.diligence.

Protection of the integrity andProtection of the integrity andreputation of your jurisdiction.reputation of your jurisdiction.

Table DemoTable Demo

Feedback and QFeedback and Q’’ss

Suzanne LalondeSuzanne LalondeTable Operations ManagerTable Operations ManagerCasino Nova ScotiaCasino Nova Scotia

E-mail: E-mail: lalondesu@casinonovascotia.comlalondesu@casinonovascotia.comTel: 902-496-6681Tel: 902-496-6681