The future of work eastbourne chamber

The

Future

Of

Work

Welcome

Gordon MankelowBusiness Technology Specialist

Martin EllisMatching Great People to Great Jobs

Focusing on infrastructure, systems and

processes. How to do more with less.

The

Future

Of

Work

Welcome

Gordon MankelowBusiness Technology Specialist

Martin EllisMatching Great People to Great Jobs

Focusing on £70k + roles and niche

positions. Matching great people with

great jobs

The

Future

Of

Work

The

Future

Of

Work

Know Your Audience!

Do you use social networking at work?

1 Less than a Year / Never

2 More than 1 and less than 3 years


4 More than 5 years

The

Future

Of

Work

Know Your Audience!

Do you regularly work ‘on the go’ direct for customers?

1 Never / Less than a year



4 More than 5 years

The

Future

Of

Work

Know Your Audience!

Where are your customers?

1 Local – within 50 miles?

2 Regional – with in 100 miles

3 National (inc Europe)

4 International

The

Future

Of

Work

Know Your Audience!

Has your business changed to technology and/or market

forces?

4 Never

3 In the last year

2 In the last 1-3 years

1 In the last 3-5 years

Inspiration

NOW

Finance

ProductCreation

Infrastructure

Employees&

Employment

Agenda- Part 1

NEAR FAR

CustomerRetention

NOW

Profit & Cash

….and back to inspiration

Agenda- Part 2

NEAR FAR

CustomerAcquisition

NOW

Now, Near and Far – They mean different things to different people …….

NEAR FAR

Ask questions as we go…..

Inspiration

NOW NEAR FAR

• Tends to be

internal

• Stolen ideas!

• Me-too products

• Price-based?

• Crowd sourcing

• Social networks

• Idea websites

• Quick to Spread

• AI

Finance

NOW NEAR FAR

• Savings

• The bank

• Family and

friends

• Venture Capital

• Venture Capital

• Angels

• Bored retirees

• Crowd funding

NOW FSA

APPROVED – FEB

2013

• before product People donate to be first in the queue Creates a demand

• Pebble Watch• Wanted $100k• Got $10M

• Brom Book (illustrations)• Wanted $21k• Got $210K

US since April 2009UK End of Oct 2012

• Traditional investment but web based

• Rushmore (to purchase and open a members only club in London)• Wanted £1m for 10%• Funded in Just 32 Days

• Escape the city (to pivot the company)• Wanted £500K for 24%• Funded in Just 9 Days

UK Since 2010

Crowd Funding

The Growing Influence of Kickstarter

Finance

NOW NEAR FAR

• Savings

• The bank

• Family and friends

• Venture Capital

• Venture Capital

• Angels

• Bored retirees

• Crowd funding

• Bank Crowds

• Less Formal

• Quicker to market

• Creates want first

Product Creation

NOW NEAR FAR

• Big factories

• Long Prod. Runs

• China – far from

market

• Driven by cost

• Long time 2

market

• Smaller & closer

to market

• CAD

• Just-in-time

The 3rd Industrial Revolution

• 3D printing

• Nano-

technology

• Very local

• Very niche

• Personalised

• Fast-to-market

• SME Clustering

• Thingiverse

“3D Printing will be as big as the

steam engine, Henry Ford’s

production line, and the

internet”Ping Fu – Personal advisor to Pres. Obama

Co-founder, Netscape and Internet explorer

The

Future

Of

Work

Moon Buildings Buildings Bio Printing

Infrastructure

NOW NEAR FAR

• Internally Driven

• Legacy driven

• Capital £

• Duplication

• Internally

focused

• Physical

• Little Choice

• Static/Slow to

change and

support

• Cloud based

• Flexible

• Scalable

• Cash flow

• Reactive

• Mobile

• BYOD/COPE

• Integration

• Mobile

• Better BB and

Wireless

• Mobility

• SOHO/Co-working

• Virtual Presence

• Wearable

• Gesture/Voice/

Mind

• B2A, A2A

• No Email

Employees and

Employment

NOW NEAR FAR

Office based roles

with narrow focus –

employers see fixed

costs

Applications CV and

skill based.

Demongraphic shift

developing

More flexibility via

interim and short-

term contracts

Applications

supported by social

networking

Team fit and

psychometrics on

the rise

Further flexibility

through virtual

teams.

More jobs and

careers

Employers now

search for

employees

For the employer and the employed, the world of work is in flux…..

….and you ain’t seen nothing yet!

The

Future

Of

Work

Now……..The

Future

Of

Work

• From 5th Oct you can’t compel over 65’s to retire

• There’s a ‘disappearing middle’ driven by technology. The savings are split 3 ways:

• …yet unemployment for under 24’s is rising…2008 it was 15%...now it’s 23%

• Social networking is taking over – your cv is almost dead

• Recruitment has gone online

• Bullhorn Reach emails me weekly predicting who’s thinking of changing jobs

• Psychometrics increasingly adding objectivity to employment decisions

The

Future

Of

Work

Bullhorn Reach…

In the last 2 yearsThe

Future

Of

Work

• Organisations contract those skills when and how long they need them

• Contractors register themselves and their skills on an online database

• Unskilled jobs migrating to the developing world at 10% of the cost

• JULY 2011: 250,000 US firms paid 1.3m contractors for over 1.8m hours of work – DOUBLE a year earlier

The

Future

Of

Work

Web Developers

Graphic Designers

Project Management

Recruiters

Bus Tech Specialists

Marketing

102,000

65,000

79,000

9,000

36,000

133,000

19,000

17,000

17,000

3,000

10,000

51,000

Total

Less than

$5/Hr

The

Future

Of

Work

Opportunity

• Niche skills will be at a premium

• The young are more flexible – and ahead of the commercial world?

• Production moves closer to customers

• Smaller businesses will cluster – social networking will extend to social manufacture

• Easier Access & reach to markets

Customer Acquisition

NOW NEAR FAR

• Offline and un-

targeted

• Social Networks

• Field Sales

• Telesales

• Online

• Word of mouth

• Reputation

• Online and

targeted

• Social Networks

• Real-people

operators

• Field sales

• Telesales

• Reputation

• Online

• Offline and

targeted

• Social networks

• AI operators

• Telesales

• Fieldsales

• Reputation

CustomerRetention

NOW NEAR FAR

• Service people

• Reactive and un-

targeted

• Price-based

proposition

• Proactive and

specific

• Online added

value

• Higher profile,

but less intrusive

• Web-based

reviews

• More interfaces

• Social product

building

• Customer closer

to the business

• Social

relationships

Cash and Profit

NOW NEAR FAR

• Pricing

• Invoice chain

• Stock and WIP

• Creditors

• Assets

• Overheads

• More targeted

• E-commerce

• Just-in-time

• Harder terms

• PAYG - Leasing

• Outsourced

Reporting will become ‘real time’

• By Individual

• No currency?

• 3D printing

• Virtual

…and back to Inspiration

NOW NEAR FAR

The

Future

Of

Work

Inspiration for the future

• See “TEDtalks” on YouTube

• Read The Economist!

• Visit Quirky.com & kickstarter.com

• See “No Arms, No legs, No Worries”

• Think about the opportunities – not the problems

• Read wired.com

• Read thinkwithgoogle.co.uk

The

Future

Of

Work

Martin:

Web: http://www.corporatehandyman.co.uk

Blog: http://www.corporatehandyman.co.uk/blog

Twitter: @CorpHandyman

Gordon:

Web: http://www.relativity.co.uk

Blog: http://www.relativity.co.uk/blog/

Twitter: @RelativityLtd

The future of work eastbourne chamber

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