THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The Unbridged version of the Evolution of the Untethered Workplace

Photo Credit: Deloitte Amsterdam – The Edge

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The future is already here — it's

just not very evenly distributed. William Gibson

This work is licensed under the Creative Commons Attribution-Non-Commercial 4.0 International.

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Innovation is Fueled by the Power of PossibilitiesUnderstanding unique ideas with the expectation that these might not

become reality. Getting your team to see and play with these concepts

is critical to helping you team innovate.

Innovation is Fueled by the Power of PossibilitiesPhoto Credit: Getty Images

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the

Future of Work and the

Workplace

8. What are the Challenges

Ahead

This work is licensed under the Creative Commons Attribution-Non-Commercial 4.0 International.

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Dictionary

untethered [ʌn t̍ɛðəd]

adj

not tied or limited with or as if

with a tether

Thesaurus

untethered-not confined or

restricted with a tether

unbound-not restrained or tied

down by bonds

1

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

In the Fall of 2013, The Los

Angeles Times declared:

The Untethered Office

takes root

The concept of an 'untethered'

office takes root - in an article

on RE brokerage firm CBRE's

offices in downtown L.A.

It reported that in this office

now no one has assigned desks

or offices, with employees

roaming freely and the report

indicated it is an example for

other white-collar firms to

follow.

Photo Credit: CBRE The concept of an 'untethered' office takes root The Future of Work Is Now

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of future of

Work and the Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

A PEW report indicates that

North Americans are

leapfrogging over expensive

home computers and taking

up smartphones.

The ubiquitous

connectivity has

brought on the

fluid mobility

Money. Health. Education.

Communication. Security.

Home automation. There are

very few things being

created today that don’t

somehow have a mobile

component to them.

Photo Credit: Mobile is Everything Mobile World Congress 2016: Mobile Is Everything The Future of Work: The Digital Hustle

2

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

It is reported that the number

of devices in the world today

exceeds the total number of

people on the earth.

In the next 5 years,

the number of

connected devices

will increase

exponentially.

It is common to rely most

heavily on smartphones.

As a gateway to online

services and information. To

move digital experiences

fluidly and securely and

extending them into their

worklife environment.

Photo Credit: Unknown The number of mobile-connected devices per capita will reach 1.5 by 2020 A Portrait of Smartphone Ownership

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Mobile technologies have

created an environment of

ubiquitous connectivity,

in which employees can be

accessible at any time of the

day, any day of the week.

The era of “the

always-on”

workforce is upon us,

brought on by

mobile technologies

The work day is no more an 8

hour , work day anymore.

It is the new normal.

Photo Credit: EY 8 hours a day work day

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

In the digital -globalised

economy, society and

technology are progressing at a

faster rate than institutions and

organisations can adapt.

Business disruption is

the new normal.

It has forced organisations to

think differently about business

models, customer journeys, and

organizational agility.

Photo Credit: Digital Consulting / Altimer Group Digital Darwinism Disrupt or Be Disrupted

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the

Future of Work and the

Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

PSFK Labs recently released a

report:

The Nomad Class Debrief,

which explore therising class

of creative professionals who

live, work and play without the

traditional constructs of time or

place.

Who work virtually

from anywhere, and

whose lifestyles are

already being

adopted by the

mainstream

workplace.

Photo Credit: Unknown - PSFK PSFK Labs Nomad Class Debrief Report

3

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The growing number of

“untethered workforces” is

increasing every day and

taking talent with them.

We’re facing a world where -

The best and

brightest talent are

prepared to follow

their own agenda &

opportunities.

It’s a world where the

strongest and most

sustainable supply of talent is

in the East, rather than the

West.

Photo Credit: Google Images Talent mobility: 2020 and beyond Have work, will travel:

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The new work environment of

the digital age requires we

collaborate more; we are in

meetings more often; coworkers

are reaching out for advice.

There is a collaborative

overload in our

workplace bringing

people together.

Organisations are learning from

the collaborative environment.

The rules of the future of

collaboration are not yet written

as the tools are changing the

way we manage, learn, and get

things done.

Photo Credit: Unknown Collaborative overload Designed for Interaction Future of collaboration

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Collaboration is turning into a

value system, a mindset that

determines if a business is

successful.

Turning our team

members to

cooperators

who come together for

a common purpose.

This cooperation between team

members working from different

locations all over the planet, in

different time zones; with

different team members; gives

rise to the “untethered

workforce”.

Photo Credit: Box.com A value system How to Build More Collaborative Teams According to Harvard Research

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the future

of Work and the

Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

SPRING 2016

The ability of the mobile

devices has enabled team

members to become

“untethered” and work from

many locations –

Coworking hubs are

emerging in locations

locally; globally & in

organisations too.

To support an “untethered

workforce” who have the

opportunity to work with

different individuals, groups in

different locations and drive

synergies that cannot be

gained from only working with

just their colleagues.

Photo Credit: WeWork Labs Coworking

4

5 Flexible Work Strategies And The Companies That Use Them

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Qi Wireless Charging Connected.

Sensor-packing LED lighting.

Preference knowing App for light

and temperature.

Hot Desking

“The Edge” is designed

to engineer the perfect

workday for every

employee at Deliotte

An app finds you a desk,

because at the Edge, you don’t

have one. No one does.

Workspaces are based on your

schedule: preference of sitting

desk, standing desk, work booth,

meeting room, balcony seat, or

concentration room.

Photo Credit: Deloitte The Smartest Building in the World

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The Rise of the Digital

Buildings brings better

workplace experience for users

Digital ceiling - the

convergence of IoT &

building systems

changing the user

experience.

Transforming the workplace

into a flexible and collaborative

environment that helps

empower today’s digital

workforce.

It increases employee

engagement and productivity,

and enhances innovation

through digital buildings.

Photo Credit: Cisco Workforce experience

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the

Future of Work and the

Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The digital global economy has

changed work & the

workplace from local teams to

global team as organisations

have -

To quickly deliver the

right team, with the

right experience and

expertise, to every

client, anywhere in the

world.

Corporations such as

consulting firm McKinsey have

no headquarters in the

traditional sense.

Photo Credit: NJJB Architects

5

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Organizations are becoming

more boundary-less, agile,

global, and transparent. They

are leveraging the network

effects of a platform -open,

inclusive -with a strategic

focus.

Global companies are

creating global

workflow – Platforms

of Work.

Large diversified teams

working together from

different locations and time

zones are enabling companies

to grow more quickly, learn

faster, as well as deliver

smarter products and services.

Photo Credit: Box.comPeers Inc. Advantage of the Silicon Valley

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The way we are working is

changing fast and traditional

career paths look less and less

relevant. Lots of new jobs as

technology releases us from the

nine to five.

“Human cloud” – a vast

global pool of

freelancers working

with internal talent

members

Work will be done with

participation of people outside

the company – free agents;

consultants; experts & peers. The

best of people power is

combined with the best of

corporate power.

Photo Credit: Getty Images Five ways work will change in the future

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the

Future of Work and the

Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The prevalence of mobile and

digital technology has

reshaped customer

preferences and decision-

making routines. Design

Thinking is unlocking it.

Design Thinking

shoulders into the

Boardroom to design

customer experience.

Companies have to create

meaningful experiences in the

customer journey, through

User Experience (UX) and

infusing human-centered

design in products and

services.

Photo Credit: iStock Photos X: Where Business Meets Design

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The next phase of work requires

an intentional focus on the

workplace and the employee’s

workplace experience.

The focus must shift to

creating an UX in the

workplace to create

the optimum

employee experience

across technology,

work-space, policy and

management.

Organizations will understand

the needs of the employees and

design a workplace that creates

an unique experience.

Photo Credit: Weber Shandwick Why The Future Of Work Is All About The Employee Experience

6

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Leaders are challenged to create

the right environment for this new

generation to flourish in their

careers and they shouldn’t expect

them to adjust to the status quo.

The future of work is

about creating an

environment for all

people to continuously

learn and grow.

The focus is on the future and

how —through frequent, timely

and individualize coaching

discussions—people can improve

their performance, develop

professionally and achieve their

career aspirations.

Photo Credit: Steelcase why-the-annual-performance-review-is-going-extinct

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The design of the workplace

of the future will reflect a

highly networked, shared,

multipurpose space that

removes boundaries between

departments and improve

everyone’s performance

The workplace of the

future will be highly

networked removing

boundaries.

Digital environments will give

employees fast access to the

information, resources and

technology they need and it

must be easy to use.

Photo Credit: Steelcase The future of work: CIOs must play a role in employee experience

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the

Future of Work and the

Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

In a global environment ,where it is reported that,

70% of the companies on the Fortune 1000 list 10

years ago have vanished and in an environment

where no business is too big to fail or

too small to succeed technology and

society are growing at aandwhere faster pace than

organisation and corporation can catch up.

In a business environment where the work

as we know is broken,where our age old

assumptions are no more relevant and the metrics

of success are being redefined. Where the clarity of

words we use to discuss business, standbys like

marketplace and competitive advantage, are

redefined and rendered almost meaningless.

Photo Credit: Getty Images

UNTETHERED WORKPLACE IS

TAKING ROOT & EVOLVING

70% of the companies on the Fortune 1000 list 10 years ago have vanished Workplace as we know is broken,

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

In an ever increasing digital, global

environment which is shaping the

world in which we work, but more

than that, it is shaping the evolution of

business through its influence on the

workplace and the organisation itself.

Business leaders are finding

new ways to compete in an

era of unprecedented

digital change

Business leaders have to rethink the

business as the type of change is

reshaping the relationship between

customers and companies, breaking

down the walls between industry

sectors.

Photo Credit: Shutterstock Business leaders are finding new ways to compete in an era of unprecedented digital change,

UNTETHERED WORKPLACE

IS TAKING ROOT & EVOLVING

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Talent and organization leaders

will form strong social and

community relationships and

master the ethics of

collaboration with machines.

Cognitive Era for

Collaboration for the

amounts of

information in systems

that are currently

flooded with AI.

Analytics, algorithms, big data

and automation are likely to

enhance productivity, decision-

making, automating &

migrating tasks to machines or

robots & mastering big data.

CASBS Future of Work and Workers Project Photo Credit: IBM Outthink

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

In the workplace of the future,

many of the established

formalized structures of what is

considered ‘work’ will be ‘done

away with’ through the

imperative of necessity.

In its place will be far

more fluid and

generally smaller

groups of people who

“swarm” together

literally.

As required to tackle problems,

challenges or issues and then

quickly move onto the next

thing when they’re needed or

wanted on.

Photo Credit: Steelcase Why Aren’t We Building More Mixed Offices?

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The workplace of the future will

be shared, multipurpose

spaces -work hubs which can

facilitate impromptu groups

settings.

Providing the

opportunity for teams

to be formed more or

less organically and

then engage in

‘sprints’ towards

tacking a goal.

Workplace –operationally

flexible & scalable; evolving to

remain fluid and flexible

bringing people together.

Photo Credit: Steelcase Intel predicts Post-It notes will drive Agile workplace revolution

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The advent of AI into the work

will relieve the teams of the

future from mundane activities

and formalized reporting

structure.

Teams working on

“intellectually creative”

tasks in highly

networked, shared,

multipurpose space .

Work-hubs that push teams to

generate a greater number of

fresh ideas more quickly and

often in a raw and less

formalized state that deals with

the situation and circumstance

of the business in a digital

world.

Photo Credit: Motorola Mobility Why Aren’t We Building More Mixed Offices?

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Freedom of Inclusivity; common

to be shared to collaborate to

create. Services and settings that

are extensions and components

of the work itself.

The workplace of the

future will comprise of

various work settings

that are user

changeable.

Work settings that are user-

changeable from heads-down

work to highly-collaborative

settings or a combination of the

two to suit the requirements of

the team for an assignment or a

challenge of the day or the hour.

Photo Credit: Steelcase The main challenge of modern working life: finding the place just right to meet

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Workplace of the future will not

be focused on efficiency but

rather focused on effectiveness.

The workplace is no

more just physical

space.

It is the space we are digitally

communicating and interacting

through technology and it has

further expanded into the

virtual environment of the work

- the area of artificial intelligence.

Recognizing workplace

settings & elements are not just

an amortized asset but a

strategic tool for growth and

are elements that build human-

centered workplaces.

Photo Credit: EY Workspaces That Move People

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

CONTENTS

1. The Untethered Office

takes root

2. Mobile is Everything

3. Rise of the Nomad Class

leads to Talent Mobility

4. Work-Hubs started to

appear

5. Teams & Workflow goes

Global

6. Design Thinking moves

into the Boardroom

7. The Evolution of the

Future of Work and the

Workplace

8. What are the Challenges

Ahead

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

We must design the work &

workplace of the future ground up:

Start from scratch; Start from a

clean sheet; Developing new skills

and tools to design the workplace.

The vocabulary to

describe the workplace

must change to reflect

the change of the

workplace being

untethered.

Spaces that will allow for increase in

the probability of interactions and

quick assembly of team that lead to

innovation and productivity to

quickly react to market demands

and expectations for products and

services in the digital era.

Photo Credit: Getty Images

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

We need to design our

building and workplace as a

weave; an urban fabric of

spaces, a collection of

buildings, spaces with a

variety of:

“Fractal” work

settings changeable

by the user and user

controlled.

Design spaces that are

fractals -a repeating setting

- spaces with self-similarity –

where in the details of a

fractal, you can see a replica

of the whole -self-like the

original, just at a smaller

scale.

Photo Credit: Getty Images

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

WHO IS THE DESIGNER OF

THE FUTURE WORKPLACE?

One who speaks and live the

language of the business.

One who understand the ebbs

and flows that business goes

though in the volatile digital

business environment of the

future.

One who leverages:

Anthropology.

Human Behavior and Talent

management.

Wellness.

Data mining and AI.

Digital Transformation.

Disruption & Innovation

Technology implementation.

In the design of the workplace.

Photo Credit: Getty Images

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

Organizations are becoming

more boundary-less, agile, global,

and transparent and leveraging

the network effects of a platform

that is open inclusive and yet with

a strategic focus.

Is your organisation

moving towards “the

untethered

workplace?”

The biggest challenge is to

envision, create and deploy the

untethered workplace

Where thousands of people

know what to do, cooperate to

get it done, and experience it as

personally fulfilling.

Photo Credit: Getty Images

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

How long before

Architecture, Interior Design

and Engineering - who

design the Workplace of the

business gets impacted by

this?

The challenge to the

Designers;

Academics and

Professional

Associations ahead.

How are our academic

institutions and universities

that teach the discipline of

Architecture, Interior design

and Engineering adapting to

it and thus preparing the

future designers?

Photo Credit: Pixabay

THE UNTETHERED WORKPLACE

BUILDEX YVR 2017

The Untethered Workplace - The Future of Work and the Workplace

Photo Credit: Deloitte Amsterdam – The Edge

coordinates

For more info & consulting based on the content,

please contact

Philip Thomas

info@ optumplus.com

1 778 724 0233

www.optumplus.com