The future of transportation maintenance

The Future of Transportation Maintenance2 NO. 11©2013 SAP AG or an SAP affiliate company. All rights reserved.

Airline-related(maintenance, supply chain, operations,

ground handling)

Air traffic & flight control

Weather Miscellaneous Airport operations(non-airline or cross-airline)

Airport security

42% 33% 11% 6% 5% 3%

An analysis of International Air Transport Association (IATA) delay codes shows that airline-controlled processes, such as maintenance, ground handling, and supply chain, are the leading cause of late flights.

Maintenance Is a Major Contributor to Delays

Excerpted from: Flying Blind

http://bit.ly/10kVY27


Why Airlines Need to Keep Planes in the Air

The newest jumbo jet

Average planes in a major airline fleet

Optimal airtime for long-range planes

Cost per hour of downtime per plane

200 $10K18HOURS

Excerpted from: Flying Blind

$200M –$390M



To Improve Maintenance, Airlines Must Gather the Right Data

DATA SOURCES INCLUDE:

Today, maintenance orders are run in overnight batches on decades-old IT systems. That’s tolerable for routine maintenance but does little to address the unexpected—such as an unforeseen engine fault. To improve response time, airlines must gather the right data, preferably in real time.

Airplanes

Airlines

Aircraft manufacturers

Externalmaintenance

providers

Regulators

Spare-parts suppliers

Source: The Next Revolution in Transportation: Predictive Maintenance

http://bit.ly/1a8bKHp


The Holy Grail: Predictive Maintenance

Michael Denis, Vice President of Customer Engagement at InfoTrust Group

WE DON’T KNOW WHAT WE COULD DISCOVER IF WE MASHED UP ALL THESE SOURCES OF LATENT AND REAL-TIME DATA. THERE’S HUGE POTENTIAL IN INCREASING THE REVENUE-GENERATING CAPABILITY OF PLANES. ”

“

Source: Q&A: Holding Pattern

http://bit.ly/12efJ0e


Predictive maintenance

If airlines had visibility across the ecosystem of maintenance participants, they could build deep data stores on part lifespan, enabling them to schedule maintenance before a part fails.

Proactive crew response

If crews received alerts when a part was failing during a flight, they could have the necessary experts and parts ready when the plane lands instead of waiting until performing a check on the ground.

Opportunistic maintenance scheduling

If a maintenance engineer has to open the wing to deal with an unexpected fault, he could proactively perform upcoming routine maintenance while he’s in there.

Dynamic maintenance packaging

Instead of taking a plane out of service for 10 days for maintenance, crews could make 10 overnight checks when the plane is on the ground anyway.

Exact fuel requirements

Crews could give a plane exactly the fuel it needs rather than weighing it down with an extra buffer that is based solely on a lack of information.

A new kind of data analysis could underpin new maintenance practices that save millions and improve customer satisfaction:

Next-Generation Maintenance: Dynamic, Opportunistic, and Real Time

TO LEARN MORE ABOUT HOW AIRLINES COULD IMPROVE MAINTENANCE OPERATIONS, READ OUR IN-DEPTH REPORT, FLYING BLIND.

The SAP Center for Business Insight is an organization that discovers and develops new research- based thinking to address the challenges of business and technology executives.

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The future of transportation maintenance

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