The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and...

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THE FUTURE OF RESEARCH:

Transcript of The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and...

Page 1: The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and Co-Creating by Adriana Rocha of eCGlobal Solutions - Presented at the Insight Innovation

THE FUTURE OF RESEARCH:

Page 2: The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and Co-Creating by Adriana Rocha of eCGlobal Solutions - Presented at the Insight Innovation
Page 3: The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and Co-Creating by Adriana Rocha of eCGlobal Solutions - Presented at the Insight Innovation

TECHNOLOGY IS THE ENABLER…

Page 4: The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and Co-Creating by Adriana Rocha of eCGlobal Solutions - Presented at the Insight Innovation

But the big challenge will be to…

CHANGE the OLD research

mindset !!!

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WEB 1.0

PAGES | DOCUMENTS | HYPERLINKS | KEYWORDS

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WEB 2.0

SOCIAL | LOCAL | MOBILE | UX | GAMIFICATION

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WEB 3.0

PEOPLE CENTRIC | SEMANTIC WEB | PERSONAL DATA LOCKERS

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WEB 3.0

“I'm selling this data for $2 a day. If more people do the same, I'm thinking marketers could just pay us directly for our data. It might sound crazy, but so is giving all our data away for free.”

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Some BIG transformation forces …

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1. THE SHIFT IN MARKETING POWER

Digital technology has enabled a shift in market power from the makers of goods and services to the

people that buy them.

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2. THE PERSONAL CLOUD

“Today, only about 7% of personal data is stored in the cloud, but 36% of consumer data will be stored

in the cloud within four years (Gartner).”

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3. BIG DATA

“There will be 50 X more data available in 2020 than we in 2010 “ (IDC)

By 2020 there will be 50 billion connected devices worldwide. Each of these devices will be

generating data. (Ericsson)

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How digital technologies have transformed

market research?

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RESEARCH 1.0

ONLINE SURVEYS| ONLINE PANELS | INTEGRATED DATA COLLECTION PLATFORMS | ONLINE REPORTS

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RESEARCH 2.0

MROC’S| MOBILE SURVEYS| FACIAL CODING GAMIFICATION | EYE TRACKING | TEXT ANALYTICS

DYNAMIC DASHBOARDS | EFM

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RESEARCH 3.0

????????????

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We’ll get more PEOPLE CENTRIC!

We’ll go to SMALLER screens!

We’ll get more REAL WORLD!

RESEARCH 3.0

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What we’ve been working on at eCGlobal…

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eCInnovations Lab

Technologists Marketers & Communicators Planners & Designers Market Researchers Multicultural & Creative Environment

Goal: Drive Research Innovation!

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An “ecosystem”

for the Next Generation of

Market Research &

Consumer Insights

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Collaboration Model

Consumers Brands Researchers

User Experience Social, Local, Mobile Gamification Segmentation Online Communities & Apps Easy Integration (APIs)

DIY or DIO Activities Pay as you go or Subscriptions Advanced Analytics Reports & Dashboards

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The User Experience

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Consumer Data Lockers

Personal Data

Social Data

Market Data

Consumer Data Locker

Mobile Data

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Consumer Data Mart

Incremental Historical Customizable On Demand On the Cloud (Fast, Scalable, Cost-Effective)

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How we have helped our

clients to innovate and

transform the way they do MR?

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Launch an Ad Tracking Syndicated Research Study, using neuroscience technologies to measure user emotions while exposed to brand communications.

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Heart – 1st Design

Research Specialist Technology Partner Panel Partner

Online Panel 40 minutes online survey with facial recognition module

Processing & Analysis

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Heart – Redesigned

PULL

Pull Data from DataMart Deep Segmented Consumer Profiles

Customized Set of Questions DIY + Facial Coding New data dimensions Larger sample, smaller questionnaire Integrated with real time dialogues + Advanced Analytics

User experience: fun, interactive, all screens

+ +

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1. Have an holistic view of their consumers, combining data from multiple sources and formats, including TV

ratings, social media,

primary research and web analytics. 2. Efficient Data visualization & Delivery

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DIRECTV – Digital Properties

Online Panel Community Social Media + Web Presence DTV Ratings

Trackers & Ad-hoc studies

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DIRECTV – Data Integration & Visualization Plan

Data Integration Plan (Subscriber ID) Big Data

Data Visualization & Delivery

AllDience Database at eCGlobal’s Servers

AllDience App Lite & PRO Versions (Apple Store & Google Play)

+

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DIRECTV – RESEARCH 3.0

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Research 3.0

The Future

is now. Get Inspired!

Page 34: The Future of Research: Inspiring, Always on, Anytime-Anywhere, Observing, Participating, and Co-Creating by Adriana Rocha of eCGlobal Solutions - Presented at the Insight Innovation

THANK YOU!

ADRIANA ROCHA @adricrocha

[email protected]