The Future of Learning - SUNY CPD · 2013-05-31 · 50 CareHub.org: Educate, support, and connect...
Transcript of The Future of Learning - SUNY CPD · 2013-05-31 · 50 CareHub.org: Educate, support, and connect...
The Future of Learning
Lisa [email protected]
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Is the future of learning about…
Exhibitionism?Voyeurism?Convenience?Multitasking?
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Web 2.0
Creating, not just consuming
“Leveraging the collective intelligence of the group”
Instant manipulations of dataMash-ups
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Learning 2.0+
Leveraging the capabilities of Web 1.0 and Web 2.0 to enhance educationNot new technologies but the creative use of novel and traditional technologiesWith goal of exciting and engaging learners
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Overview
3 examples of online courses3 more examples of online courses1 final example – online health communityConclusions
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My hobby: “Taking” online courses
More of a heuristic evaluationWhat is done wellWhat is done poorlyWhat is innovative or creativeWhat to avoid
3 highlights of my collection
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Example 1: Taking a course for “fun”
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Example 2: Observing a learner
My friend offered to have me observe him take a mandatory ethics course
Think aloud protocolLogged in with his employee numberCourse included multiple choice questions, mouseovers, video of the CEO, audio/text…What was the most interesting observation?
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“The ethics of tracking”
Behavior was almost entirely guided by the assumption that he was being tracked
How long he spent on each slideWhether he followed optional linksHow he answered multiple choice questions
Without even knowing about LMSs
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Example 3: Being an online learner
Mandatory course on workplace harassmentDespite good intentions…
Took course on a Saturday afternoonLast possible day
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What did I learn?
Less than I might have learned from a well-written handout because
Saturday afternoonDidn’t resonateClean instead of messy examplesMultiple choice questions required little thoughtNo opportunity to interact with peers or mentors
Pivotal experience
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Improving the learner experience
Constructive – improving not redesigningSmall changes could have dramatically improved these courses
Organizational changes, to improve receptivity
Time off“Carrot” instead of “stick”Course evaluation
Design changes
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3 examples: Hepatitis, Ethics, and Sexual Harassment courses
Online courses should provide:1. Opportunities for reflection2. Opportunities for demonstration of understanding3. Peer discussion about “real” problems4. Guidance from an expert or mentor3 more examples – and more principles
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Example 4: Virtual worldsOrchestrated social encountersEncouraging active learning
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Example 5: Teamwork skills training for clinicians
Textual explanationsVideo scenarios
AuthenticityQuestions
Compare with expert responseFeedback from peer leaders
Reflection exercisesDiscussion with peers
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Example 6: “You Are the Historian: Investigating the First Thanksgiving”
Plimoth Plantation and the “First Thanksgiving”Needs analysisCompetitive analysisScenario buildingFormative evaluation
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Plimoth Plantation
Recreated 1627 village in Plymouth, MA
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Online Learning Center (OLC)
Received Federal appropriation and private funding to build an online learning center
Centered on the “Myth of the First Thanksgiving”Meet 3rd and 5th grade social studies standardsChildren & teachersUnderstandingCultural awarenessFirst OLC
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Project TeamMuseum staffAssisted by outsiders
Project managerDesigner(s)DeveloperTeachersHarvard Graduate School of Education
Teaching for Understanding (TfU) frameworkFormative Evaluation course
Photography, Audio, Video, Editor, …
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Design Goals
Capture essence of Plimoth PlantationNot just Thanksgiving but two culturesPerformances of “understanding”Needs assessment: fit lab slots & lessons“Interactive” for childrenCompetitive analysis: find balance between education and fun
Led to: making learning fun
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You Are the Historian: Investigating the First Thanksgiving
Challenge children to become historians
What is an historian?History as a mystery
“What really happened?”Interpretation of sourcesMystery in the design
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Children as guides and interpreters
1621 children offer information about their livesModern children guideModern children and home page morph into 1621 children and
i ti
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Questions
Loading pageOnly one of these is a fact…Can you tell which one?
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“The game”
What are the myths that exist and why?Activity: drag and drop captions SoundsReward at end and text updateIssues about gaming
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“Visit the expert”Expertise of Plimoth staffAudio and text
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Primary sources
Text and audio“Magic lens” for translationExplanation of phrases
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Wampanoag
Audio, photographs, and videoMap/words in backgroundSeasons and circular thoughtRole of nature“Giving thanks”Reward at end
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Early Colonists
LayersMouseovers and hidden areasQ&A to provide more depth about aspects of daily life
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Point of view
Timeline of events and perspectives intertwinedAudio, text, and graphics
Sand dunes
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Culminating Activity
CreateDemonstrate knowledge and understanding3rd and 5th
grade optionsPrintShare in gallery (eventually)
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Testing
Formative evaluation by Harvard GSE class using ~100 teachers and children+ visual richness and audio– more activities, more audio, stronger role for
childrenHeuristic evaluation by expertsUsability testing, also measuring learningTeachers: appeal, would you adoptChildren: appeal, use for fun, understanding
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Before and after: Myths
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Before and after: Wampa-noag
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Status
Available at www.plimoth.org/olcAward winning!Future directions include adding online communities
Children can share online exhibitsTeachers can add to the Teacher’s Guide or comment on their use of the site or the Teacher’s Guide
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ThemesVisual and auditory richness
Replicating museum, even oceanLayers of information to exploreRelevance of activitiesRewards and surprises
Audio, video, animations“Interpreters” with clothing and dialectsDraw in children with children, mystery, historian challenge
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Back to example 3
Self-paced course on Workplace HarassmentUsed audio, graphics, and text with multiple-choice questions
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ThemesVisual richness yes not badLayers of information yes linearExploration yes noneRewards/surprises yes noneGuides/experts yes noneMystery yes noneFun yes drearyLearning yes questionable
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Making learning engagingWhat works for children works for adults!
Variety, layers, rewards, and challengesDesign online learning
So that students are learning, not gamingBring creativity and innovation to course design
Instructional design for e-learning is in its infancyTechniques to incorporate: storytelling, peer learning through online communities, role
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3 examples: Virtual World, Teamwork Skills, History courses
Online courses should provide:1. Opportunities for reflection2. Opportunities for demonstration of understanding3. Peer discussion about “real” problems in different “roles”4. Guidance from an expert or mentor5. Storytelling to share experiences6. Support for formal and informal learning7. Visual imagery and multimedia as appropriate8. Culturally sensitive design9. Layers of information to encourage exploration10. Formative evaluation: appeal, usability, and learning
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Online health communities
Educate and support patients and familiesChallenge because population less constrained and more needy
Technology and Internet access and literacyLiteracy and languageHealth literacyEmotional stateCultureAbility/disability
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Health literacyCommon problems for patient or caregiver
Scared, isolated, or embarrassedDon’t know what to askDon’t understand disease or options
Online health community can offerPeers instead of or in addition to expertsSupport on emotional level through peer storiesReplay or seek clarificationLess time constrained than consultation
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Learning from the successes of social networking sites
Motivation Many online health communities heavily used because of needProvide better support given health literacy needs
Challenge Capitalize on social networking successes
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Social networking sitesPurpose
Connect people with shared interests or needsWhat (some) social networking sites do well
Indicate expertise and participation levelsProvide presence awarenessRate value of informationHighlight information and send alertsData miningUpdate and integrate Web 2.0 technologies
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Membership indicators
Indicators of expertise and participation
Level of participationDuration of involvementRelevant expertise
Participation rewards and incentives
Peer ratings
Growing one’s own community
“Invite a friend”Size can be indicator of status
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Provide presence awareness
Who else has read thisPopularity indicationSense of connectedness
Who is there and what are they doing
Combats isolationFacilitates synchronous communication
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Rate value of information
Peer ratingsAccuracyHelpfulness
Peer reviewComments and feedbackValue in perspectives, reflection, questions, and insights
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Highlight information
Recent contributionsInteresting contributions
Editor or peerAlerts to new informationSubscribe to threads
womenheart.clinicahealth.com
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Data mining
What was contributedHow to increase accessibility
What do contributions indicate
InterestsQuestionsNeedsExample from roadback.org: antibiotic therapy for rheumatic diseases
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Update and integrate new technologies
Static vs. updatedTechnology to provide better functionalityWeb 2.0 promotes user control
Example of mash-up to display members on a map to bridge virtual and physical worlds
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CareHub.org: Educate, support, and connect Latino Alzheimer’s caregivers
4.5 million Americans have Alzheimer’s, projected to grow to between 11.3 and 16 million by 2050Almost 75% of care is at home but uninformed, unsupported, and isolated caregivers face an elevated risk of physical and psychological illnessLatinos are more likely to provide home careBurden is exacerbated by a shortage of culturally-sensitive services and Spanish-language information about dementiaPhase I
Bilingual (Spanish and English) high and low literacy (text and audio) educational website2 evaluations conducted
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CareHub.org Phase IIExpand upon Phase I with convenient, accessible, and culturally sensitive online education, peer and expert support, and opportunities for social networking
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CareHub.org Innovations
Culturally competent design developed through the participation of providers, consumers and their families, and community stakeholders Flow between site componentsIndicators of caregiving expertise and contributionsPresence awareness and geographical awarenessBrokering strategies to reach primary caregivers and members of caregiving clustersMultiple formatsFotonovelas
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Bilingual discussion forums
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CareHub.org Goals
Better understanding ofThe role of culture, language, and demographics in online health community useHow the disease impacts designHow online health communities can enhance health literacy
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Online learning goals
Better understanding ofThe role of culture, language, and demographics in online coursesHow the topic impacts designHow online courses can enhance learning and engagement
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Online courses should provide:1. Opportunities for reflection2. Opportunities for demonstration of understanding3. Peer discussion about “real” problems4. Guidance from an expert or mentor5. Storytelling to share experiences6. Support for formal and informal learning7. Visual imagery and multimedia as appropriate8. Culturally sensitive design9. Layers of information to encourage exploration10. Formative evaluation: appeal, usability, and learning
Creatively using novel and traditional technologies to excite and engage learners